Ordered iPhone 5 over the phone 10/3 and have not received any notification...

I used an update on one of my other lines on the account and still have not received any notification that I even ordered it. The only thing it says is we can no longer update the phone line we ordered it on because we are waiting to receive and activate a new device. I can't even track or know that Verizon put in an order for the account for the iPhone 5. What should I do? Is anybody experiencing this? Should I call? I swear if they didn't put my order in and I get this new 11/2 push back date, I am gonna be really, really, upset.

Did they by chance give you a conformation #. I know i ordered my on the Sept.14th. I had an expected delivery date of Oct. 5th everything was good and got the conformation that my upgrade went through even. I got worried about mine when I knew they had been shipping the phones early and they still by the 3rd had not charged my card. It turned out after my order was confirmed they lost the order, I didn't get the confirmation "EMAIL" after getting my confirmation # online. So i had to reorder my phone on Wed. because they had no record of my order even being placed. It may be a good thing that they atleast show you still have an order in though.

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