Ordered keynote and pages on my new macbook pro but cannot download them. Apple id issue.
Ordered keynote and pages on my new macbook pro. Says I need to login to the account I used to purchase them? I only have one account and I am logged in to it. I have no idea what to do.
Welcome to the Apple Support Communities
That's because Keynote and Pages are hidden in your account. First, see > http://support.apple.com/kb/TS4236
If it doesn't work, unhide Numbers and Pages > http://support.apple.com/kb/ht4928 Then, you will be able to install them without any problem
Similar Messages
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Hi! I've got CS3 Design Standard - the actual disks and Software License certificate. It was installed on my laptop which crashed and could therefore not be uninstalled. I have now installed it on my new MacBook Pro, but cannot get it registered with the serial number. Is it because it wasn't uninstalled on the previous laptop? What to do now?? Thx!
Maybe this can help someone else... I simply had to properly uninstall CS3 and reinstall it again after that. I think that sorted it! I also remember having a similar issue with Macs at work a couple of years back. Not sure whether the same applies to CS5/CS6. Here's a link on how to properly uninstall CS3 on Windows XP, Windows Vista and Mac OS. I'm on OS X 10.9.2 but it worked just fine. Remove Creative Suite 3 and CS3 products
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I've tried for a few days to figure out why I cannot be sure that my iTunes back-up to an external drive has "worked" or not. I finally decided to try to transfer the content from the external drive to my newer MacBook Pro. I already knew that the number of songs on the newer laptop were fewer than what are on my older one. (I basically only use my older MacBook Pro now for iTunes.) But today, still had not luck. There is still a difference of over 100 songs appearing on the iTunes of the newer laptop than are on the older one.
I'm pretty sure that I just don't undertand the Apple article very well: "ITunes: back up your iTunes library by copying to an external hard drive."
This would not be so frustrating for me did I not have over 3000 songs, imported from CDs that I myself own, in my old laptop. The thought of redoing this import is, well, tiring to say the least.Go through the below forum with similar issue and follow the process mentioned by "Macjack" in the beginning.
https://discussions.apple.com/thread/4499820 -
I have re-installed PS CS4 and Bridge onto my new Macbook Pro, but I cannot open or edit RAW files?
I just bought a new Macbook, and I tried transferring my Photoshop CS4 and Bridge to my new one via my external Hard Drive. It's worked in the past (I did it when transferring my desktop to my laptop), but this time, I am unable to open or edit RAW files. Bridge won't even allow me the option of "Camera Raw Settings" when going under "File".
I've tried searching for answers to my questions through these forums, and the closest I have gotten is that I need to download the updated Camera Raw plug-in, and I can't find it. Also, I need to download the update to the DNG or something like that, which I did, and that still doesn't work. I've extracted and refiled my RAWs to DNG's, and they will still not open in either Bridge, nor Photoshop. So, now I'm feeling helpless and I'm getting very frustrated at this point.
I shoot with a Canon 7d in RAW format. I've done this for years, and my computers have opened them with CS4 since I've had it.
I appreciate any and all help, thank you!"Moving", copying, transferring or migrating Adobe applications is to be avoided at all costs.
Always install from the original media, from scratch, then apply all updates available all over again. The Camera Raw plug-in, for example, is buried deep inside your root level Library.
Your best course of action is to uninstall CS4, download and run the Creative Suite Cleaner Tool and re-install CS4 as per the previous paragraph. -
Transfer photos and music to a new macbook pro using time machine
Help! I backed up my old macbook pro to an external drive using time machine. I want to transfer all of the photos and music to my new macbook pro, but it says I don't have permission. I can't get permission from the old mac because it won't turn on! I brought it to the genius bar and they couldn't turn it on either. They suggested I take it to Staples to get the files off.
Julie,
Probably because you used a different account name than you had on the old one. Create a new account with the same name you had when you created the backup and run Migration Assistant. Migration Assistant is in Applications / Utitlities and you create the user by clicking the Apple icon, then System Preferences, Users & Groups. -
Trying to buy pages and numbers on my new macbook pro, and the apple store is asking me security questions of which I've never answered. It's indicating that my answers are wrong. Any help would me great!
Welcome to the Apple Community.
Contact Apple through iTunes Store Support -
I have many Appleworks 6.2.3 documents created on an iMac OS 9.0.4. I want to convert these files to Pages on my new MacBook Pro OS 10.8.3. so I can share the documents with newer computers that use Microsoft Word. How do I do this? Pages can't read my Appleworks documents. When I try to open the older document with Pages, the window says, "The document “Name” couldn’t be opened." These older documents show up on my new computer as Unix Executable Files. Any help would be appreciated.
Appleworks 6.2.9 running in Snow Leopard Server installed into Parallels 8 for use in Lion or Mt. Lion:
[click on image to enlarge]
Apple is now selling Snow Leopard Server for $19.99 + sales tax & shipping costs at 1.800.MYAPPLE (1.800.692.7753) - Apple Part Number: MC588Z/A (telephone orders only). -
I transferred my files from a G4 to a new macbook pro, but I can't access my old songs in itunes. I clicked on library in itunes and get the mac page to access mp3 and acc files but it doesn't work. Any suggestions?
They maybe corrupt, try transferring again from the g4. If iTunes is giving you an error then you need to authorize your computer with the same iTunes account as previously. Also, you could try exporting your iTunes library via iTunes on the g4.
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i have an ipod classic and I did have a macbook pro but it crashed. Is there any way to transfer the music from my ipod without losing everything on the ipod. Because my new computer is a pc it wants me to reset my ipod but I will lose everything.
See this excellent user tip from another forum member turingtest2 outlining the different methods and software available to help you copy content from your iPod back to your PC and into iTunes.
Recovering your iTunes library from your iPod or iOS device
B-rock -
I have a new Macbook pro. I downloaded all previous Itunes purchases and then sync my IPhone. The New songs that I purchased today appear on the IPhone however it will not play. How do I fix the issue with my IPhone?
Hey Etti101,
I'd start off your troubleshooting process by deleting and redownloading the songs:
If iTunes in the Cloud is available in your country, try the following steps to resolve the issue:
Delete the purchased song that is exhibiting the problem from your iTunes library.
Click on the Purchased link in the iTunes Store to view your previously purchased music.
Download your previously purchased song from this list.
via: Songs in iTunes may not play back completely
http://support.apple.com/kb/TS4357
Regards,
Delgadoh -
I have a new Macbook pro, I cannot get past the country selection screen. 'Continue' is greyed out and keys just make error sounds. How do I move it on?
sideeque wrote:
I have the same problem. What did you do last time?
What should I do now? Its around 40 miles away the apple store? Would they pay my taxi fare to go and return?
How can we trust this apple product?
You are still under warranty. Call Apple Care. -
i am buying a new macbook pro but i want to fit my own ram memory and solid state hard drive , will apple permit this without voiding the waranty.
yes you can do it and not void the warranty. Those are the only hardware changes that Apple permits. Instructions on how to upgrade the ram and remove and replace the hard drive are even included in the owners manuals for MacBook Pros.
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I got a new macbook pro but i have lost some music, tv shows and films. How can i get them back?
Click here and follow the instructions, or move them from the old computer. Any movies you've previously rented aren't transferable.
(79638) -
My Internal HD became corrupt and it would not boot up so I installed My osx onto a new HD via usb and then inserted into my macbook pro but it wont boot up. It will only boot up if i connect via usb how can i boot it as an internal HD?
Shootist007 wrote:
If the system won't boot from the new drive the OP bought and install OS X on it it certainly won't boot from the original drives Recovery HD partition.
Sorry genius.....but if the Recovery disk shows up that means the disk cable isn't bad. Could be he did have a screwed up HDD and when he put the NEW HDD in (after putting the OS on it via USB) the computer didn't reconize it and therefore didn't boot the OS. Just maybe right genius? Don't rush to criticize someone's recommendations until you realize other possibilities. (I did say "if it does")
Thank you -
I want to sync my ipod touch voice memo with my new Macbook pro, but iTunes give me a message asking me to erase ipod library, I have all my music staff on ipod and I want your help with that..
Please
pleaseFor small, independent developers, this "not commonly downloaded" error is a common issues in browsers. You can see complaints from developers here:
http://social.msdn.microsoft.com/Forums/da-DK/iewebdevelopment/thread/19c57259-c a6e-4f10-a26e-d2f5e03fa52d
I have placed the setup program inside a .zip file to as a workaround.
Thanks for reporting this!
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