Ordered skype voice phone adapter...nothing happen...

I placed an order on November 14, 2012. The message in my email says that it would ship on November 26, 2012. The message also had a link to track my order. I am a patient sort of fellow. I waited six weeks and today I tried to see what happened to my order. I looked at the link in the message and it is now a broken link. I am beginning to think I am out $59.99 and have no idea how to get my product which I truly wanted or get my money back. I love skype phone service. It's been awesome for the last 4 years. I may have made a grave error in buying a product from the skype store though. There doesn't seem to be anyway to contact someone about my order.  Here is the message I receive below (minus my name and address). At this point, I would cancel the order but alas, there is no link and no phone number to effect a cancellation. Do I call the bank?
hank you for your order from eBuyNow. We recommend you keep a record of your order number as you may need it for future reference.
We have created an account for you with your email address as the username.  If you wish to get your password to login to your account, click on the link provided below and click 'forgot my password' and your auto generated password will be sent to your email address.  This will allow you to look at the status of your order at your convenience.
To login to your account, please go to [invalid URL]
Please go to [invalid URL] for further information or to send a question to our Customer Support Team.
==============================
==============================
ORDER INFORMATION:
      Amount   Product
==============================================================
      $59.99   Skype Voice Phone Adapter + 3 Months of Skype C
      $59.99   Subtotal
       $0.00   Shipping & Handling
      $59.99   Grand Total
You have purchased a back ordered item Skype Voice Phone Adapter + 3 Months of Skype Calling in US and Canada  TALK-1200-3MNA.This product will be available to ship on November 26, 2012.
BILLING INFORMATION:
my name and address
Albuquerque,  New Mexico, 87111
United States
my phone
SHIPPING INFORMATION:
my name and address
Albuquerque,  New Mexico, 87111
United States
my phone
============================================================
General Information
eBuyNow is operated by
eBuyNow Ltd, 704 Stag Building, 148 Queen's Road Central, Hong Kong & eBuyNow Ltd, Third Floor, 207 Regent Street, London W1B 3HH, United Kingdom.
[invalid URL] Through its websites, eBuyNow offers business and consumer electronics hardware,
software and services.
Tax and Duties
eBuyNow operates across the world and we have
agreements with the tax authorities of various countries to
collect tax on their behalf. These taxes have been included
in the price you pay and are itemized on your invoice.
No further taxes will be charged.
Delivery
We do not charge for shipping - there are no extra costs.
Goods will be sent to the address given by you in your order.
Please note that if you are ordering more than one item,
your goods may be sent to you in separate shipments. Approximate
delivery periods globally are 7-10 working days.
Cancelling Your Order
You may cancel your order within 7 days of delivery for a
full refund. You will have to return unwanted goods at your
own cost unless we have not sent you exactly what you ordered.
You will find full details at [invalid URL]
Warranty
eBuyNow supports the terms of manufacturer product
warranties and will provide a replacement, or at our
discretion, a refund, for defective products under warranty.
You can get full details from [invalid URL].
We will pay reasonable return charges for defective products.
Applicable Law
Your contract with eBuyNow is governed by the
laws of England and Wales.
============================================================
eBuyNow Ltd, 704 Stag Building, 148 Queen's Road Central, Hong Kong & eBuyNow Ltd, Third Floor, 207 Regent Street, London W1B 3HH, United Kingdom.
PLEASE NOTE THAT THIS IS NOT A RETURNS ADDRESS. FOR ALL
CUSTOMER SUPPORT QUERIES PLEASE GO TO
[invalid URL]

Hi, wmcneillabq, and welcome to the Community,
Thank you for your letter and report, which I have also alerted eBuyNow to as well.  If you wish to cancel your order, best practice is to cancel your order with eBuyNow first:
Please go to ebuynow.info/en/contact/lookup.php (add the http:// as this forum does not allow hyperlinks).
If you wish to file with whatever payment method you used, then of course that avenue is yours to pursue as well.
Regards,
Elaine
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