Ordering a Book

Every time I hit the button, order book, it uploads all the info and then tells be "Your account has been changed. Please review billing information and approve it." I have done this four times. I have quit iPhoto and restarted it. I had this same problem last March when I ordered a book and FINALLY talked to someone at Apple. They had to order it for me. Now it is happening again. When I called, they told me to check online at Apple Support. When I try to enter a request for help, it wants my device and whether I have AppleCare. I just want to order a book. Any ideas?

Thanks. Now I remember that even though nothing has changed on my account, I have to change something even though I am entering the same information that was there to begin with. This happens, I think, when I switch from sending to the primary address to another address. I wish they would fix this.

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I am trying to order a book, I keep getting the same error message," A network error occurred while processing your order, please check your network connection and try again"

I am trying to order a book with iphoto, I keep getting the same error message.
" A network error occurred while processing your order, please check your network connection and try again"
I get the billing part up, it has even uploaded my jpegs but at the final process, I get the same message.
I have ordered two books a few months ago without any problems.
Now I keep getting the same message either half way into
the order or at the final hurdle after the images have been uploaded.
Any ideas?
My shared Network has been fine and that does'nt seem an issue.
Help.

Try again in a couple of hours - sometimes it is a temp condition
LN

How can i import and order photo books from older iPhoto versions?

I have made a photobook which i have not ordered at apple yet. It's on another macbook still running iphoto 07 (unable to update iphoto, because to old for Mavericks)... Somehow i can't import this album on my laptop running iphoto 9.5.1 and order it from here...
Does anyone have solution?

Read again - the word "import" does not appear in either answeer - you never ever import one iPhoto library into another one
books do not actually exist - they are simply database entries - so you have to move the entire iphoto library
1 - rename it on the source machine
2 - Connect the two Macs together (network, firewire target mode, etc) or use an external hard drive formatted Mac OS extended (journaled)
3 - drag the iPhoto library intact as a single entity from the old Mac to the pictures folder of the new Mac
4 - depress the opeion key and launch iPhoto on the new mac
5 - select the library with the book, convert it as needed and you will be ready move forward
- be sure to
Before ordering your book preview it using this method -http://support.apple.com/kb/HT1040 - and save the resulting PDF for reference - the delivered book will match it.
there may be differences in the book due to a new system
Spacing added for clearity in reading
LN

Unable to order iphoto books :(

Hi,
I've never had trouble ordering iphoto books before. In fact, I order one every year on our anniversary. This year, I have tried to order our iphoto book 5 times and each time it makes it to the uploading page and then freezes. I have to hardboot my computer in order to exit out of iphoto. Does anyone know if this is a software glitch or if there is a setting I need to change? I love ordering iphoto books and feel very discouraged
Thank you, Jenny

Before ordering your book preview it using this method - http://support.apple.com/kb/HT1040 - and save the resulting PDF for reference - the delivered book will match it.
If it is correct boot into safe mode and preview again (note that safe mode disables some fonts) and then order while in safe mode
LN

I am unable to order a book created with iPhoto.

I am unable to order a book created with iPhoto. It has never happened to me before and I have ordered plenty of books in the past few years. Any ideas why the order button is suddenly greyed out?

Hi markfromthornleigh,
Thank you for visiting Apple Support Communities.
If you're not able to order a book using iPhoto, start with the troubleshooting steps in the first two sections of this article:
iPhoto: Difficulty submitting a book, card, or calendar order - Apple Support
All the best,
Jeremy

I've created a photo book in iPhoto on my iPad. When I go to order it, it says that "Your Book contains Empty Photo Frames" but when I check each page, they all have photos. How to I order the book?

I've created a photo book in iphoto on my ipad. When I try to order it (by clicking the price of the book in the top right corner) it says that Your book contains empty photo frames - add photos to the empty frames, or change the page layout to include fewer photos" but when I look at each page, there are photos in all the frames. What do I need to do to order this book??????
Thanks so much for any help offered!

It doesn't appear under the iPad device on the left-hand sidebar of iTunes, you need to select the iPad device on the sidebar and then select the Photos tab on the right-hand side of iTunes e.g.
And then on the right-hand side :

This Apple is acting like a PC-----ordering a book problems!!!!

I am trying to order a book from iPhoto 09. It assembles the book, then starts uploading the book. After uploading, I get: "An unexpected error has occured. Please try again later" I have tried "later" to no avail. I even went to store.apple.com and tried rentering my 1-click account info. NO HELP!!!!! I have the latest updated most recent iPhoto version. I must say this is VERY annoying. I really don't want to call Apple......I've had about enough of their "help"(mostly 20 somethings that say "like" entirely to much and who recommend a fix by downloading some pirated software off the net.) It's almost 2am and I'm off to bed before a 24" iMac goes out of my window!!!! Someone please help!!!!

Welcome to the Apple Discussions. How long has this been going on and when did it start? It could be a server side problem and not on your end. I've gotten that message a couple of times and only time would fix it, i.e. wait for the server to fix the problems and try again later - sometimes a day or two.

I am trying to order an iphoto book,it assembles ok but when uploading state an error has occurred. I have retried. My only other option is to cancel order-but I want to order this book

How do I get my iphoto book to upload without error occurring? I have tried many times but I keep getting error. I really would like to order this book!

What version of iPhoto do you have?
Have you tried previewing using this method -
Before ordering your book preview it using this method - http://support.apple.com/kb/HT1040 - and save the resulting PDF for reference - the delivered book will match it.
have you tried in safe mode?
What is the "error" yu get
Remember we know nothing except what you tell us do to be able to help you you must supply information
LN

IPhoto 6 and 8--I can't order a book because of an error message...

Please Help! I have a deadline to meet.
Whenever I try to order a book, I get: "Please check your network connection and try again"...My network connection is fine. I am experiencing no other connection problems except with ordering books from iPhoto.
An old thread suggested if my clock is wrong, that may be the problem. My clock is fine.
I upgraded from iPhoto 6 to iPhoto 8. Still the same problem.
??Why doesn't iPhoto recognize my connection?? (... and no, its not a dial up)

Often that's caused by damage to one of the other software components.
I'd try the following document first:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
(If you're running XP, there's a link to the equivalent instructions for that OS in the document.)

Preview yellow triangle pictures before ordering a book

Just for the record
There has been some discussion about "how can I preview the file that is sent when I order a book", and how does it look different from the pictures when viewed in iPhoto.
Go to share<email, and you'll get an email with that file, which then can be previewed in, well, "preview".
Does this help anyone?

Beware that even with a PDF preview your screen resolution is 72 dpi while about 150 dpi is the minimum most people will accept for decent quality printing (180 dpi is the point the yellow warning come on) and some people do not accept less than 300 dpi prints - so what you see on your screen may look better than the print due to the different display tequniques -- if the yellow warning is on your print will not be optimal and if you go ahead and order Apple probably will not stand behind their quality guarantee for those prints that gave a warning
LN

Iphoto says I have the wrong address and won't let me order the book. What is the problem?

Why doesn't iphoto let me order the book I composed? They say I have the wrong address yet it is my address.

What Print Products Store do you have iPhoto linked to in iPhoto's Advanced preference pane?
Is it the correct one for where you address is?
OT

TS1424 I ordered a book on my Ipad this a.m. and I kept getting my security number on my credit card was invalid. I tried 3 times. Now the card co. says I was charged for 3 books. I want one book but I do not want the other 2. PLEASE HELP!!!!

I ordered a book on my Ipad this a.m., while doing so I kept getting that my security code number on the back of my card was invalid. I tried three times to get it to work. When I called the credit card company I was told the book was ordered three times. Can you please remove two of those books from my credit card?

Apple itself does not respond to questions on the Apple Support Communities forums. Responses come from other Apple product users like yourself.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store

Order iPhoto books

I tried to order a book via iPhoto that I had printed before but this time I wanted it shipped to a relatives's address. I fully expected that like Amazon, Barnes & Noble, Maryland Square, LL Bean and others that even though I have a default address I would see a second window showing that address and allowing me to change the shipping address of this shipment. I did not and the order went and when I called AppleCare for advice I got a support page (not intuitive to me). I got instructions (6 to 7 steps) and would suggest that someone look at the order page confirmation (like other online stores) that allow a shipping address review before the order is placed. Once I hit the buy button there was not chance to put in another address and one Apple way is to change the default address every time and I do not have to do that with most other online stores. The Apple way is non-intuitive (they have a small book on it). It should be more intuitive like most of the application software.

Note that this a strictly a user to user support forum to have volunteer users help other users
Do you have a question that a volunteer user might be able to answer?
If you want to make suggestions to Apple - iPhoto menu ==> provide iPhoto feedback
LN

Pre-Ordering a book, give price guarantee?

I was thinking of Pre-ordering a book in the iBooks store. The price is kinda high, If i Pre-order it and the price comes down before release will I get that price? Or am I locked into the price that I originally Pre-ordered it at?

You are charged when the book is released and you download it - between pre-ordering and it being released you could cancel the pre-order, so you are only charged on release.

Problem ordering photo books and calanders???

every time i try setting up an i photo account to order a book or calendar it doesn�t let me go past the 3rd step. the step after i enter my credit card info. Error comes up saying it won't let me conect and to check my network conection??? I have internet conection and tried to set up at 3 different locations...
Anyone one know the problem????
Thanks
<edited by host>

I have been trying to upload my calendar since last week - I've tried so many times that my credit card company blocked by account because Apple received so many authorizations on my account. I got my credit card unblocked - I had AT&T check my internet service - I reviewed each and every page, each and every photo, reduced all file sizes, and even tried a different layout and I cannot get the calendar to upload......I get to about 5 mb of my 24 mb calendar and it says to retry. It mentions an error with uploading a photo once in awhile, but I cannot find what it would be and I even deleted each unused photo from the calendar's library. I printed each layout to a pdf files so that I have a backup and I guess I may end up at Kinko's. I have NEVER had these problems in past years and as the Dec. 18th deadline approaches, I'm totally stressed with this project because I had planned to change birthday/anniv entries and do at least 3 more calendars!! ANY suggestions would be much appreciated!!
sighing in Michigan.......

Ordering aperture books

I am trying to order a book.
Apperture wants me to create an Apple-ID to order a book, although I have one. It works fine with iTunes etc, but not with Apperture.
I get taken to a box which asks questions like passwords and wants me to confirm my security questions, but then never accepts what I put in. As a result, I can not order my book.
How do I get past this.
jeff

We have the same problem in Luxembourg while neighboring countries do not.
We just specify our country as Belgium but the town and post-code only exist in Luxembourg and so the postal authoritiesdo not have a problem.
I guess, if you want to take the risk, that you could speciy Spain and if your town and postcode are unique to Portugal it might also work for you.
I have to say though that we will probably use another service next time.

Ordering a Book

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