ORDERING A NEW MACBOOK PRO...

I am a medical student currently based in Athens, Greece and will be vistiting the States (NYC) for a Medical Convention in ten days. During my stay, I would like to buy a new MacBook Pro, along with some software. Does anyone know how I can place an order for a special configuration Mac (and not just what might be available in the NYC Apple Store at the time) and discuss all available payment options with Apple? I am asking this because the AppleStore website only allows for credit card payment options to be enabled when placing an order online, and only when a particular shipment address is available in the US for the products to be sent to. Furthermore, I can not find an official e-mail address by means of which to contact Apple for information. How can I place my order beforehand (so that the products I have requested may be available at the NYC Apple Store on my arrival in ten days, and made to my specifications) and arrange for the shipment time to coincide with the convention time, as would be convenient? Also, in the same context, does Apple allow people visiting the States to purchase an iPhone in retail fashion, without using an AT&T account? Sorry to disturb with this, and thanks in advance to anyone willing to assist.

Welcome to Apple Discussions!
As end users we can't really speculate regarding Apple's policy. Neither do the terms of use on the right, which you read to enter the board really help in that matter. I would call the Apple Store online to ask your questions.

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Just ordered a new macbook pro

I am excited about receiving my new Macbook Pro next week. I have never owned one but has been working with one at my church, which is the main reason why I got it. We are going to be running Final Cut Studio 2. One of my friends told me that I may need to invest in an external hard drive because the projects we will be doing (broadcasts for tv) may eat up alot of hard drive space. Which leads to my first question - where can I get an external hard drive and how much do they run? Is this something I need to consider?
Also, because I will be transferring video clips from the church to home. will a regular flash drive work? Or are there special ones just for Mac (you can tell I was primarily a PC user)
Any help would be apprectiated.

Yes, you'll most likely need an external drive. The standard Mac OS X and bundled software installation isn't small and full installation of Final Cut Studio is quite enormous itself. Just that will chomp through nearly half a 120GB drive.
You can get external drive from pratically any computer component seller, even probably Walmart, but not all drives are equal. I find those from G-Technology a good buy…
http://www.g-technology.com/
… and will match your new MBP. Just be sure to buy one with a FireWire 800 connection as it'll perform better than FireWire 400 and way better than USB2.
As for moving video data, you're best to do it on an external drive. USB flash drives won't be large enough for the data quantities yuo'll have. An iPod Calssic might be an interesting solution if you have one.

What kind of longevity can I expect from the SSD in a new MacBook Pro with Retina Display?

Hi all,
I recently ordered a new MacBook Pro with the Retina Display. This will be both my first computer and my first Mac that uses a SSD as the primary storage device. As the title of this post suggests, what I would like to know is what sort of lifespan/longevity can I expect to get out of it? My current MacBook Pro was manufactured in 2007 and has a stock 160GB Fujitsu hard drive that has been fantastic for me over the past 4-5 years. It continues to run like a champ, and I would hope that a brand new SSD would be able to last at least that long. Given that the new retina MBPs cannot be upgraded or (easily) user-serviced, I am somewhat curious to know whether or not Apple's new proprietary SSD modules will give out/slow to a crawl before/after my new machine becomes completely obsolete. I have been searching for articles published within the past few months on whether or not the current crop of SSDs on the market are more reliable than those introduced a year or two ago, but alas, I haven't had much luck. Perhaps it is still too early to tell?
I found a few discussion threads on here somewhere where some users indicated that their original MacBook Airs, or other SSD-equipped MacBooks, were still performing quite well and responsively after a few years of use. Can anyone substantiate this for me? How long have you been using your SSD(s) in your Mac(s), and do you think the newer models will be able to last several years? I would greatly appreciate any insight.

ARealMac(PPC)User wrote:
...I found a few discussion threads on here somewhere where some users indicated that their original MacBook Airs, or other SSD-equipped MacBooks, were still performing quite well and responsively after a few years of use. Can anyone substantiate this for me? How long have you been using your SSD(s) in your Mac(s), and do you think the newer models will be able to last several years? I would greatly appreciate any insight.
While I think your concern is legitimate (it was mine too), I think to some extent, how long they last will be up to you. The individual cells in the flash media in an SSD have limited life spans, and SSD controllers have a variety of techniques to spread that wear around evenly (wear leveling). That wear is exacerbated by the controller having to erase a whole block of data when even just one page needs to be changed, and if not all the data in the block is still valid, more data than necessary gets moved (write amplification). To provide some extra room for all this reshuffling of data, SSD manufacturers build in extra space that's inaccessible to the user (over-provisioning), but it typically runs about 7%. (This is a good discussion of the inner workings of all this)
If you stuff your SSD full of files, so that there's very little room to do all this rearranging, I think you'll experience the slowdown you're concerned about. TRIM, which Apple's SSD's support, will help, but you can too. Allow plenty of free space on your SSD and perhaps partition it so that there is free space outside the partition (check this out to see what a difference it can make). You can't use it but the controller can as an extension of the built-in over-provisioning.
You also mention that you "will most likely use it to record several tracks and store my growing library of songs and videos." Why not instead use an external SSD connected via USB 3.0 for storage? They're relatively cheap, very fast, and keep the space on your internal working drive free. A BootCamp partition would also take up space, so you might consider using Windows in a Virtual Machine instead. VMware Fusion or Parallels would be installed on the internal SSD but the virtual machine files could go on the external.
In any case, your data is more important than your SSD, so back up, back up, back up.

Importing from iPhone 4 to new Macbook Pro iTunes?

Have an almost full iPhone 4 and have just ordered a new Macbook Pro
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Im looking for the Quickest easiest way to get back up and running with my itunes account and songs that are only on my iPhone at the moment? as well as apps etc that i have bought in the past?

"So in essence my iPhone is my only storage device with the music/apps on - but it looks like i can't download copies 'off' into my new Mac as backup?"
The iphone is not a storage device. it simply mirrors the selected content of your computer.
It has always been very basic to always maintain a backup copy of your computer files/docs/pics/music/etc.
Use your backup copy to put everything back.
The music sync is one way - computer to iphone. The only exception is itunes purchases. Without syncing: File>Transfer Purchases
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Yes.
"Do i have to do this all by hand again and re-sync with my iPhone 4?"
Yes.
" Same with downloading off my photos to iPhoto?"
The photo sync is one way as well. Your pics should be included in your regular backup of your computer. Pics on the iphone are optimized for viewing on iphone (reduced in resolution). You can e-mail them to yourself but they will never be of the original quality.
Always maintaining a backup is very important.

Transferring from old PowerBook to new MacBook Pro

I have ordered a new Macbook Pro and was looking for guidance on bringing it up to date with my old PowerBook with Tiger as easy as possible.
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Start with http://discussions.apple.com/thread.jspa?messageID=1872713

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Hi All
I'm currently running a Macbook with Snow Leopard, but tomorrow I'll be ordering a new Macbook Pro.
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I will have the Macbook and an up to date time machine back up.
Thanks in advance.

Connect the two computers with a Firewire cable. Boot the old computer into Target Disk Mode - Transferring files between two computers using FireWire. Boot the new computer for the first time. It will startup to the Setup Assistant. You will have an option to transfer files from another Mac or disk drive. That option will let you transfer your Home folder, third-party applications and support files, and network preferences.

External keyboard, optical mouse with new MacBook Pro?

I have just ordered a new MacBook Pro and am wondering if I can connect the keyboard and Logitech mouse from my old eMac? Or do I need to order a newer keyboad.
Extended typing sessions on a laptop are not my favorite thing.
Thanks.

am wondering if I can connect the keyboard and Logitech mouse from my old eMac?
Sure, why not.

Ordered keynote and pages on my new macbook pro but cannot download them. Apple id issue.

Ordered keynote and pages on my new macbook pro. Says I need to login to the account I used to purchase them? I only have one account and I am logged in to it. I have no idea what to do.

Welcome to the Apple Support Communities
That's because Keynote and Pages are hidden in your account. First, see > http://support.apple.com/kb/TS4236
If it doesn't work, unhide Numbers and Pages > http://support.apple.com/kb/ht4928 Then, you will be able to install them without any problem

What cable do I need in order to migrate from Macbook Pro (December 2008) to the new Macbook Pro with Retina display?

It's driving me crazy; I have a firewire, but it isn't compatible with the ports on the new macbook pro with retina display.
Thanks for your help!

hanskra wrote:
I wish to know from Apple,
These are user-to-user forums where everyday folk post "technical" questions and offer answers to each other voluntarily. No one here works for Apple nor does Apple get involved in responding.
You can either contact Apple Care since you are still under warranty or click on the "Contact Us" link at the bottom of this website.

I bought a brand new MacBook Pro Mid 2014, and my battery cycle count is on 2!!

As I said on the question, a brand new MacBook Pro I bought recently which I haven't even put on charge yet already has a cycle count of 2!
I'm just curious if this is normal and I want to make sure that I received a brand "new" one not a refurbished one.
Did anyone else order a new laptop and have cycle charge of 2 or more and is this normal or not?

The factory charges the battery, one cycle, they may then test that particular MacBook Pro as part of the production testing and it ends up with another cycle. Two cycles is not something to worry about. If you bought the unit from an Apple store or directly from Apple, it will not be a refurbished MBPr unless they specifically said it was. They don't do things like that.

I have a music library on an iMac and I got a new iPhone and a new MacBook Pro and I want some of the songs from the iMac library to be on my phone and my MacBook Pro and I have a new Apple ID on my phone and my Mac book pro

I have a music library on an iMac and I got a new iPhone and a new MacBook Pro and I want some of the songs from the iMac library to be on my phone and my MacBook Pro and I have a new Apple ID on my phone and my Mac book pro, is this possible if so how do I do it?

Providing specifics on all the ways to do this will take more time than I am willing to spend here these days. You can do some of this with Home Sharing. You can transfer the entire library from one computer to another, If you do that you can delete what you don't want from the transferred library.
Quick answer if you use iTunes' default preferences settings: Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive. Open iTunes and immediately hold down the option (alt) key (shift on Windows) so you get a prompt to select a library, then guide it to the 'iTunes Library.itl' file in the moved iTunes folder. If you put the copied iTunes folder in the default location of Macintosh HD > Users > *User Name* > Music then you don't even need to start with the option key held down, iTunes will automatically look for it there. (Make sure there isn't anything already in the iTunes folder there that you want to keep since you will be replacing it with the one you are moving.)
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Change iTunes Store account on an iOS device - Log out of your current account with Settings.app > Store (Settings > iTunes & App Stores on iOS 6) > tap on your AppleID. Log in with a different account. Note, turning on automatic downloads or re-download past purchases may tie the device to that account for 90 days - http://support.apple.com/kb/HT4627 https://discussions.apple.com/message/18484935 - "In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account") When you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again."

Broken key on new macbook pro (late 2008)?

I just got my brand new macbook pro and noticed that my right shift key is broken. It is a bit hard to explain, but basically I can only press down the bottom right corner of the key. The top left corner of the key will not push down no matter how hard I push down on it and feels "stuck". Because of this, whenever I am using the shift key on the right side of the keyboard I have to make sure that I press the bottom right part of the key in order for the notebook to detect it. Quite annoying. Is anyone else having the same issue, and is there any work around for this? I am currently in South Korea for an extended period of time and am not really sure I want to take it in to the apple authorized repair centers here, because I have heard some bad stories about them.

****, worst case scenario.
In that case, would I have to get it fixed right away or can I just wait until I get back to the california around february/march? Or in other words, would they still fix it for me even though I have had the laptop for about 6 months or do I have to bring it in right away. Because I am out of the country I would prefer to wait until I can take it to an apple store back in the states rather than dealing with it in another country, specifically because I have heard some bad stories about dealing with the authorized care centers here. I just don't want to wait 6 months and have them say that they can't do anything about it because I have already had the laptop for half a year.
Thanks in advance for any help or advice.
Message was edited by: kwonster

As a new Macbook Pro user I was saddened to find that the feature of using keywords in iPhoto '11 does not allow showing same under each photo. I understand this was available in earlier versions. Any comments?

As a new Macbook Pro user I was saddened to find that the feature of using keywords in iPhoto '11 does not allow showing same under each photo. I understand this was available in earlier versions. Any comments?

Against TOU which you "agreed" to in order to post in these user to user forums. If you want to "suggest" something to Apple, do so in the Product Feedback area.

Cannot install Adobe Air on new MacBook Pro - Help!

I have a brand new MacBook Pro and I am trying to install a program from Real Networks called Rinse (cleans up your iTunes). When installing Rinse, I get a message that says the program requires Adobe Air and that I will need to download and install it. I have downloaded the Adobe Air install program from the Adobe site, however when I go to install it, it either does nothing at all---or it gives me an error message that I need Adobe Air in order to install Adobe Air (makes no sense). Specifically, I get the message below:
This application requires a version of Adobe AIR which cannot be found.
Please download the latest version of the runtime from
http://www.adobe.com/go/getair,
or contact the application author for an updated version.
Any help or suggestions would be greatly appreciated. Thanks!

Hi,
I would recommend you try downloading Adobe Air from this link : Get Adobe Air.
You will have to manually select the operating system and version before you begin the download.
If you continue to have the same issue, I would recommend that you post it in the Adobe Air Forums.
Thanks

HELP PLEASE! Export Aperture 1 Library and Import to Aperture 3? Or another way to transfer files WITH changes into new MacBook Pro?

Hi everyone,
I recently purchased a new MacBook pro with Retina display, to better manage Aperture and Photoshop. I took the advice of the genius (and after spending all night messing with permissions, etc.), opted out of using Setup Assistant or Migration Assistant and decided to transfer my files manually (as the two systems weren't merging properly the first time -- it was a giant mess). Long story short, I tried to transfer everything from my previous MacBook (operating on 10.5.8 with Aperture 1), and Aperture 3 couldn't handle it. It was crashing, and crashing so badly that NO button could be activated in the program (I FINALLY got Aperture working by disabling previews, and by moving from a managed library to a referenced library).
I initially dragged and dropped all photos from my previous MacBook to my external, and imported. I obviously lost folders, edit history and any other information that I needed to know what edits had been done on the file. Additionally, any movie that had been imported into Aperture was corrupt (the file was not transferring over correctly). I searched and searched for different methods, and finally found that I could export each project from my original MacBook as a "Library" and consolidate masters, or not, etc. I took the time and did this for each project. When I went to import these into Aperture 3, it said I was not able to because the libraries were from a previous version of Aperture.
Is there any way to bypass this? Or another way to transfer my projects? I understand I won't be able to do this for my entire library... but I'm wondering if there's any way to transfer my changes made, projects and details from Aperture 1 to Aperture 3? (and for those who might pose upgrading my original MacBook as an option, I cannot. It's too old. I think the best I could uprade to is Aperture 2, IF i can update the OS. Though, I definitely don't think I should be forced to do that since I've aleady re-invested in a new computer, AND had to re-buy Aperture for the new one.
Any/all advice is VERY much appreciated, as I really want to move forward and FINALLY start appreciating this program and computer (i.e. my investment) and move forward business wise. Thank you!

Hi Jack,
Thanks for responding (as it seems as though no one else has been able to provide any insight as of yet)! Not sure if you saw my recent post, but the version of Aperture on the 2008 MacBook has been upgraded to 3.1.2 (not sure how; I bought it in 2009, but only have OS X 10.5.8... which apparently can't house 3.1.2 of Aperture, but hey, like many other anomalies i'm encountering, I'm no longer surprised!). I am unable to upgrade it any further, as it warns me that my OS X does not fit the requirements. I exported the projects as libraries; however, like I posted before, apparently these are from too old of a version for the new Aperture (3.3.1) to handle and import.
It's getting to the point where I'd almost pay to upgrade the OS X on my previous MacBook (10.5.8) to something newer in order to THEN update Aperture to a newer version; however, my previous MacBook simply cannot handle this (the specs are awful -- hence my decision to save up and upgrade to the newest MBP with Retina).
I've spent hours upon hours transferring files, libraries as projects, previews, versions, even masters (though, apparently some of them aren't accessible?) with no luck. I've rebuilt the library and reprocessed everything. And this is all after having to return one MBP already since Aperture 3.3.1 is glitch-y as it is, and froze everything for having a "managed library". So, now that I know that I have to deal with a referenced library in Aperture... I just need to actually transfer my previous library to my new one (hopefully WITH adjustments since these are years worth of photos and work).
Again, any help is appreciated. I've lost enough sleep, time, and vision health over this at this point.
Also, I know Migration Assistant is an option, I was told that it wouldn't work properly anyway because of the different operating systems, and the potential for problems.

ORDERING A NEW MACBOOK PRO...

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