Ordering BT Sports free over sky - do I still get ...

Have been looking at getting the new home hub 4 and getting bt sports free on my sky platform.
However, as we are already on bt option 3 (unlimited broadband) and can't get infinity as on exchange line, we can't upgrade to infinity, so the only option is upgrading via having the bt sports over the sky platform, which we want.
But, by upgrading this way and getting bt sports for free over sky, would we still get our new home hub 4 or would I have to pay the £35 as we can't upgrade any other way apart from the bt sports option.

if you get BT sport added to your SKY package the it will just be another satellite channel on the menu - it is already there. you don't need a new hub
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Can I get the BT Sport App if I order BT Sport on ...

I'd just like a bit of help clarifying something up as i'm struggling to understand how this works, so i've looked at the FAQ about the BT Sport App and found this:
Who can get the BT Sport App?
The BT Sport App and online access at btsport.com is included when you take the BT Sport Pack on the Sky Digital Satellite Platform or BT TV.
If you're a BT Broadband customer but not a BT Sport television channel subscriber, you can add the BT Sport App and online access to your BT products by logging into My BT on or after 1 August. Then simply download the app from your device's app store, or go to btsport.com from 1 August to start viewing.
Now I don't have BT Broadband/TV or anything but i'd really like to get BT Sport as it's now my only way to watch UFC, my grandad has Sky TV with sky sports at the moment and I use his Sky Go to watch the footy
If I order BT Sport from his Sky account and pay the 12£ per month for bt sport, can I use the BT Sport App to watch the UFC/Footy etc?
Can I get the BT Sport App if I order BT Sport on Sky is what i'm basically asking haha
Thanks for reading, would love to sort this out before the UFC on Saturday!

thanks alot for the reply I just found this deep within the BT website asked on live chat and she said that the App is included with all subscriptions to BT Sport! So happy!

Order BT Sport, but lose existing recordings, and ...

I was in the process of ordering the new BT Sport package (for free). During the order process, it says that if you have a powerpack (white plug), you have to change it to ethernet cables, and that the BT Vision box is automatically upgraded in 8 days time, and you have to watch all your existing recording as they'll be wiped by the upgrade process.
This means that the existing wireless system has to be changed to cable, and that all our existing recordings (music programmes from BBC4 that I'd want to keep long-term) are wiped out. As I have my BT Hub in an upstairs office, and the BT Vision box downstairs in the living room, it is not exactly a system I'd want to change over, if it meant wires across different floors and rooms (Wireless works so well for me in my current set-up).
Does anyone have any ideas on how to keep the existing wireless system and our existing recordings, and still get BT Sport package?

If you need upgraded to the new OS then there is no way to keep old recordings on the box. You can archive them the scart socket a DVD recorder.
Depends on your speed at your Powerline adapters whether or not you can escape the wired option (the only one they support). My set up works just fine with just the adapters. Plug a laptop or computer directly into the Powerline adapter and run a speed test. If it is let's say above 20mb you should be ok.
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When can I watch BT Sport via the Sky Platform

I have just sent the following message via the BT 'email us' form, but then I received an email back saying that it could take up to 10 days to respond . Given that I only have another 3 days to cancel my order (if necessary) I thought I'd try and find an answer on here, so here's the message. Thanks in advance...
Please inform me of the DEFINITIVE date on which I'll be able to activate BT Sport through my Sky HD box.
It is (in theory) already active for viewing online or via the app, but I am so far unable to link my Sky viewing card because of an "outstanding order" on my account.
I have spoken to various members of your staff (both on the 'phone and via LiveChat, for which I have the transcript) and I am being given contradictory answers. These answers have varied as follows.
1. I will be able to activate it as soon as I place the order for BT Broadband (so I placed the order without delay on 17/08/2012).
2. I was then told this would be 24 hours after placing said order, so I waited.
3. Thirdly I was told that I could activate it as soon as I give you my MAC key (so I did this on 19/08/2012 as a direct result of this advice, even though I could be charged by my previous Broadband provider for using the key within 7 days).
4. When that didn't work I was told to wait 24 hours after using the MAC key.
5. Finally I was told that I would have to wait until after my BT Broadband goes live on 10th September.
Answers 1-4 have turned out to be false, and as I am now starting to lose faith in the answers provided by BT, I don't hold out much hope for answer 5.
Considering that my reason for ordering BT Broadband was so that I could get BT Sport via the Sky platform, I am increasingly under the impression that I have been mis-sold the product.
Could you therefore please tell me EXACTLY WHEN I'll be able to activate BT Sport via the Sky platform.
Thank you

Well, it's the 10th September, and my BT Broadband is finally activated; but still no BT Sport via the Sky box
I've tried to link my Sky viewing card to mt BT account online, but I just get the message
"Good news!You've already got access to BT Sport. Watch online at btsport.com or via our Apple and Android apps. If you'd like to talk to us about upgrading your BT Sport Pack so you can watch via your TV please call us on 0800 731 0286."
What? I don't want to watch on a computer or phone. I want to watch it on my TV.
Anyway, I called the number, waited on hold for 26 minutes before being cut off.
What is going on?

Watching bt sport using a sky + hd box

Currently i have the bt broadband/phone /tv package with a vision + box recieving standard broadband as fibre is not yet available where i live.My question is this.........I have a sky + hd box from when i used to have sky(im no longer a sky customer) and i would like to know if i can watch bt sport through this sky box so i can watch the sport in hd quality rather than the patchy picture i get now through the ariel.I still have my old sky viewing card in the sky + box but would it still be active/recognised by sky?
Solved!
Go to Solution.

You need to cancel sports on your box and then ask for it to be activated on Sky which will start a new contract. You need to do this by phone however as I found when I took this route,
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HT204266 When I try to update or order a new (free) App on my iPod, I'm told that Apple ID has been disabled, yet I can log on to my Apple Account and iTunes (where I have credit). A simple solution??

When I try to update or order a new (free) App on my iPod, I'm told that my Apple ID has been disabled, yet I can log on to my Apple Account and iTunes (where I have credit). Is there a simple solution to this??

In that case, your only remaining option is to contact iTunes Support.
http://www.apple.com/support/itunes/contact/
http://www.apple.com/contact/
http://www.apple.com/contact/
B-rock

I have pre-ordered a few songs over the last few months

I have pre-ordered a few songs over the last few months like most people. I have checked for new downloads within the itunes store but nothing shows up. I've got the emailed links & have clicked on them, when it opens into itunes I am asked more than once to imput my card details as a billing info screen pops up. Now there is enough cash in the account to pay for these songs. I do not understand what is going on & I am getting rather frustrated by this! I've emailed apple but didnt seem to help me much last time! Anyone got any idea what i could do before i end up crying!
Thanks

Hi NinjaNati,
Welcome to the Support Communities!
The iTunes Store Staff will be happy to look into this for you:
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/ht2727
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
Judy

BT sucks ..ordered BT sport 1st August but still c...

Ordered BT Sport 1st August
but nothing i do makes any difference
Theres not one single Dept in BT that gives a damm that someone in BT has wrongly cross referenced orderes to email addresses and thus their system will not let you verify you are the account holder in order to get to the page where you enter your pin number
My E Mail order confirmation is 100% correct
but letter containing PIN number has a different name but correct address
Problem supposedly has been escalated to 1st Level 2
Then above Level 2
but still after 12 hours of time wasated on phone calls and 2 unanswered e mail complaints i still cannot get BT Sport for the weekends football which is why i ordered it
DO BT CARE >>>>>>>>>>>>>>>>>>>>NOT ON YOUR LIFE

Hi intotaldespair
Sorry to hear you are having toouble, please can you send me your details by PM so i can see if i can help sort this out for you.
Account Name, Home address and telephone number will do.
Thanks
Jacqui
BTCare Community Mod
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post. If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Hi, i bought second hand iphone 3 GS and wanted to switch it free over wlan and over itunes (windows), i tried many times but seems not to be possible.

hi, i bought second hand iphone 3 GS and wanted to switch it free over wlan and over itunes (windows), i tried many times but seems not to be possible.
Under itunes i made also the available tests, the connection always fails with the message that there is no secure connection to the apple server.....
any suggestions? Thks i advance

This Looks as if your phone has been hacked.

If I stay with the free trial and receive over 50 responses will I get notified to upgrade?

If I stay with the free trial and receive over 50 responses will I get notified to upgrade? I'm wondering if I will know if more than 50 people respond.

Hi!
Just wanted to add some additional detail to Gen's response.
With a free account:
The first time that your form reaches 5 responses, FormsCentral will send you an email letting you know that your form is seeing some action and that you may wish to upgrade.
Then the first time that your form reaches 45 responses, FormsCentral will send you an email letting you know that you are getting close to your quota, again giving you the option to upgrade.
Finally, FormsCentral will send you an email once your response count goes over your quota of 50. ie. on the 51st response. Responses will continue to be collected until the count reaches 75, giving you time to upgrade. After 75 responses, people accessing your form will see a message that the form is full.
Hope this helps!
Shannon

Ordered illustrator cs6 online over 24 hours ago and its still not showing up on my order history or purchased products

I ordered illustrator cs6 through adobe yesterday morning and still have not recieved my product or any information that it went through. I paid for it through PayPal but when I look at my order history on the adobe website I says I have no orders or products. Is it supposed to take this long to show up?

it can.
in the meantime, you can use the ai cs6 trial and when your order is confirmed and you receive a serial number you can convert your trial installation to an unlimited version without reinstalling.

My on off button on my iPhone isn't working and it has been for several months but i went to the apple store today and the warranty was only 16 days over is it possible to get it fixed for free

my on off button on my iPhone isn't working and it has been for several months but i went to the apple store today and the warranty was only 16 days over is it possible to get it fixed for free

If the genius at the Apple Store did not offer repair under warranty then NO
12 months is 12months asume you did not have AppleCare

Switching from BT Infinity 2 Unlimited. Worth it? Is Sky Fibre Pro still available?

Hi all I'm currently on BT Infinity 2 Ulimited, but I've become less than satisfied with the speed on my line. I know the line is capable of around 60MB/s as that is what the tests were indicating when the engineer was round to install the service. However it has slowly deteriorated over time and now sits at just over 40MB/s. BT are beyond useless and will not accept that this is an issue, let alone try and fix it. Has anybody recently switched from BT Infinity to Sky Fibre? How is the upgrade process? And has this generally improved or worsened your speeds? Lastly, I can't for the life of me find this Sky Fibre Pro (up to 80MB/s) service on the Sky website anyway. Google results seem to take me to 404 pages. Is Pro still available, and if so where do I order it? If all Sky offer is an "up to" 38MB/s service, then I won't be switching. I have no desire to make my speeds worse still. Thanks a lot.Ryan

First thing to remember is that Sky Fibre will still use the same cabinets and cables to get to your house, so changing provider will not necessarily make any difference, although the physical moving of the cables may make things better, but may also make things worse.
Deterioration is an unfortunate side effect of more and more people using fibre and the crosstalk between cables.
Sky Fibre Pro is still available but you can't sign up online, only by calling Sky.

Ive tried almost EVERYTHING and i still cant track my iPod that was recently stolen. Ive called apple been all over the website and still no way of tracking it. What are some other ways!?

Ive tried almost EVERYTHING and i still cant track my iPod that was recently stolen. Ive called apple been all over the website and still no way of tracking it. What are some other ways!?

Only the old fashioned way, like if you lost a wallet or purse.
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
- You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

My start up disc is full i have a macbook air, i back everuthing up with time capsule and have movies all my music libraries and photos onto that too so as i have free space, but my max still says my startup disc is full with "other"

my start up disc is full i have a macbook air, i back everuthing up with time capsule and have movies all my music libraries and photos onto that too so as i have free space, but my max still says my startup disc is full with "other"

First, empty the Trash if you haven't already done so. Then reboot. That will temporarily free up some space.
According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation. You also need enough space left over to allow for growth of your data. There is little or no performance advantage to having more available space than the minimum Apple recommends. Available storage space that you'll never use is wasted space.
If you're using Time Machine to back up a portable Mac, some of the available space will be used to make local snapshots, which are backup copies of files you've recently deleted. The space occupied by local snapshots is reported as available by the Finder, and should be considered as such. In the Storage display of System Information, local snapshots are shown as "Backups." The snapshots are automatically deleted when they expire or when free space falls below a certain level. You ordinarily don't need to, and should not, delete local snapshots yourself.
To locate large files, you can use Spotlight as described here. That method may not find large folders that contain a lot of small files.
You can also use a tool such as OmniDiskSweeper (ODS) to explore your volume and find out what's taking up the space. You can delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one.
Proceed further only if the problem hasn't been solved.
ODS can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
Back up all data now.
Install ODS in the Applications folder as usual.
Triple-click the line of text below to select it, then copy the selected text to the Clipboard (command-C):sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
I don't recommend that you make a habit of doing this. Don't delete anything while running ODS as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means.
When you're done with ODS, quit it and also quit Terminal.

Ordering BT Sports free over sky - do I still get ...

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