Ordering iWork '08 online -- how long is wait for serial #?

Hi -- I've had the demo of iWork '08 installed over 30 days, so today I went and purchased a serial number online. I was careful to get the serial number, not the boxed option.
I was emailed a order acknowledgment, but there was not a serial number inside the email, and I can't find one online.
So I'm wondering how long the serial number email usually takes (assuming that the serial number wasn't supposed to be in the email I already received, which does not have one)? Did people who bought this way have to wait very long?
it's been over an hour, and I'm waiting to dig in to some work.
Just to be sure, though -- I have checked Spam filters, and my order acknowledgment came through just fine, so my address is good.
Thanks for any advice or help!

Thanks Phil --
I still haven't received anything, but I talked to Apple Support. They confirmed that the code should have been in the original email, but they are "having trouble with that system" and that the code would arrive in a separate email.
The woman I talked to tried to look up my activation code, but couldn't access it. She said to call back in 24 hours if it doesn't show up. It's been 22 hours since I bought it, so I'll be curious to see if a call back in 2 hours really does anything different.
On the flip side, they're order processing did take my money, so one of their systems is working just fine. It's frustrating that a one-person shareware developer can get me immediate serial numbers, but Apple can't.
If anybody else is reading this, I recommend leaving a few days before your demo expires if you're going to buy a license!

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