Orders not showing up

So I placed an order last week and one earlier today. Since an hour or so, I can't seem to access my order history.
I can open the order history page but no orders show up, not even the older ones. When I try searching for the order with the order number I get the message that "we are sorry . We are unable to retrieve your order, blah blah"
All orders including today's were visible two hours back but suddenly disappeared.
It would be great if someone authorised can let me know the order status for order number :
{removed per forum guidelines}

Hello makecry,
While I’ve heard of instances where people experience issues logging into their online accounts, it’s certainly weird that you aren’t able to view your order history specifically. One way this oddity may be fixed is by clearing your browser history before attempting to view your past purchases again.
If this suggestion doesn’t work, please know that you may view your online order’s progress through our Order Status tool. However, using the order number you provided, I was able to confirm that your order is currently awaiting carrier pick up. Please know that you should receive an email confirming this along with your order’s tracking number once UPS picks up your computer purchase.
If you have any additional questions or concerns about your account or don’t receive the aforementioned email within the next couple of days, please don’t hesitate to let me know.
Thank you for posting,
Alex|Social Media Specialist | Best Buy® Corporate
 Private Message

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