Org data profile
Hi guys,
I have two questions for clarification:
<b>1.</b> While maintaining the org data profile in IMG,what is the standard rule generally given for the service org data profile? If iam using the other standards the system says the the rfc to R/3 is not there.(Ex:10000194 for sales org data profile)
<b>2.</b> Assume we have created the org data ......Company,Bussiness unit,position,user.Now when i have assign the sales org,dist chnl and division to the pricing procedure which ID from the org structure has to be assigned......Is it the company level ID or the Bussiness unit level ID?
<b>The crm system is a standalone one</b>.
Thanks
ajay
Hi Ajay,
The Standard Org Rule used for Service org determination is 10000276, which is assigned to the Org Profile 000000000008 (For Header).
This is based on the org determination rules which are assigned to the transaction types.
These rules are defined to pick up the responsible agent/org based on two criteria
1. Based on attributes
2. Based on responsibilities
3. Both of the above
Incase when the org is to be determined based on the attributes, then the attributes of the BP like the Countyr, Postal code are matched to the same attributes of the orgs that you have maintianed in the system and the matching orgs are available for chosing.
Based on the responsibility:- Incase you want the BP to be serviced based on his importance you chose agents based on the Responsibility. Eg:- If you want the Gold Card Members to be treated by different set of org than the normal customers, you can chose this rule to maintian it.
Incase you have maintained both the rules, then the union of all the orgs determined by these rules will be available in the pop.
The path to maintain these rules is
IMG> CRM> Master Data> Org Mangement> Define Rules
and then these rules need to be assigned to a profile which contains the rules to determine both sales and service orgs is done using the path
IMG>CRM>Master Data> Org Management> Define profile
and then these profiles are assgined to the transaction type using the path IMG>CRM> Transactions> Basic Settings> Define transaction types
Hope this helps
Regards
Rekha Dadwal
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i want to create org data profile in service scenario, with price determination from sales org, distribution centre , can any one help me with these
IF I CREATE SERVICE ORG WITH SERVICE SCENARIO ORG DATA PROFILE,
MY PRICING IS NOT GETTING DETERMINED AS IT IS LINKED TO SALES ORG AND DISTRIBUTION CHANNEL THROUGH PRICING DETERMINATION SO HOW TO DO THE CUSTOMIZATION FOR THIS SITUATION
WITH REGARDS,
SATHISHHi Satish,
Please assign the org det. rules to org det. profile with Sales and Service scenarios and then assign the org. det. profile to transaction type. The below screenshot is just for your reference.
Hope it would fix your issue.
Regards, -
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I am implementing Service Contract
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Pls guide meHi,
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Thanks & Regardsm
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