Organiser sync problem - Pearl 8110

I have a Pearl 8110 and use MS Outlook. I have been using Desktop Manager successfully since I 1st got my BB about 15 months ago.
Last month the phone developed a fault and my provider swapped it for a recon phone. So, I restored the backup I had taken before I sent the old handset away. Then I synced the phone and Outlook Calendar bidirectionally - as I have usually done. (That's all I sync btw). It appeared to work OK. Today, I synced again and, horror of horrors, my Outllok Calander had been wiped of all but the new appointments from my BB!
So, I tried a one-way sync phone -> Outlook in the hope of restoring the appts to my Outlook calendar, but no change. So, I noticed there was a more recent Desktop Manager available on download from the BB site. I deleted the old version, downloaded the new version (6.0.0.40) and tried again - still the same, just the couple of new appointments from my BB in Outlook. (All the old appts are on the phone still).
Can anyone suggest how I can get my full diary loaded back on to Outlook, please (and what, if anything, I may have done wrong)?
Many thanks.
Mike.

Hi and welcome to the forums!
I'm afraid you are going to need reload the device OS on the phone.
Get you latest backup, you can restore it after.
Click here: KB11479 Blank or black screen on the BlackBerry device
Thanks,
Bifocals
Click Accept as Solution for posts that have solved your issue(s)!
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Pearl 8110 will not sync with Outlook Calendar

I have a Blackberry Pearl 8110, and I upgraded the Desktop Manager, then it quit syncing with outlook calendar. It does sync with noes, memos, addresses, but no calendar. when the sync is getting to the calendar it says "please wait" then just kicks me out. No error message in the log, nothing. I even retrograded back to 4.7.0.17, but no changed. Here is what else I have:
Blackberry 4.5.0 Core Applications 4.5.0
Blackberry 4.5.0 System Software Properties
Blackberry MDS runtime Properties 4.5.0.20
The calendar is the big thing for me. Any Ideas??
Thanks

I just wanted to let you know that I'm having the same problem with my 8120 and it started on the 18th. I spent 3 hours, 39 minutes, and 42 seconds on the phone with BB support yesterday with no luck and we tried every trick they could think of. I'll certainly let you know if I find any information since I too can't live without my calendar.

Media Sync cannot access photos in internal memory of Pearl 8110

Hey,
I was wondering if anyone else ran into this difficulty ... I just updated the Blackberry Desktop Software, and thank goodness it's stopped using Roxio bloatware to transfer my photos off of my phone (Pearl 8110). Unfortunately, the new MediaSync doesn't sync with the internal memory of my phone, so it appears that my photos are stranded for the moment. I was wondering if anyone else had run into this problem, and what solution you would recommend. I looked through the technical support docs, and I don't think I found anything that fits this.
1) Do I have to find an older version of the Blackberry Desktop software, transfer the photos, then upgrade again to the newest version with Media Sync and purchase a microSD card?
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carmine_dichiara wrote:
2) If I purchased a microSD card and installed it, would directing the camera to store on the microSD card automatically move over the photos I've already taken?
Hi carmine_dichiara:
We currently can’t pull pictures from the internal memory of a 8110.
If you get a microSD card and save the pictures to that location, it will work properly.
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Cheers
M
Need additional information on BlackBerry products?
visit: http://www.blackberry.net

Pearl 8110 Problems

Hi Everyone,
I have just brought a pearl 8110 yesterday and have been installing software on it like Google maps, Google mail, etc but the problem is certain programs won't launch (Google maps) freezes blackberry. Also none of the applications seem to connect to the Internet? So when installing an application what am i doing wrong because none of them seem to connect to the Internet! I am on T-Mobile UK and also my MMS messaging does not seem to be working either?
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You need to provide your carriers APN settings to make that software’s work.
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tanzim
If your query is resolved then please click on “Accept as Solution”
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Pearl syncing problems and unspecified errors

Hello all,
I have had this bbpearl flip for about a month now, and over christmas I added email and total internet to my phone package, so I am in the process of setting up all of that. Ever since I enabled the web and whatnot, I have been having sync problems. I tried to add email addresses to my outlook contacts by importing a .csv file, which gave me a box that said "Unspecified Error occured" during the sync. I have reinstalled the desktop manager software (v4.6) and the device software, and restored my harddrive to an earlier version. Everything seemed fine until I tried to use my bluetooth adapter to sync with my laptop. Turns out that the adapter doesn't work very well with Vista (which is what I have) so I have abandoned that idea for now. This morning when I plugged in my phone to sync, I am getting an Unspecified Error again. The last time I synced this way it worked just fine, and I don't know of anything I have done in the meantime to mess it up. Any ideas?
Specs:
BB Pearl Flip 8220 w/ T-Mobile
Toshiba Satellite running Windows Vista
Microsoft Outlook 2002 and Office 2003

no1khan wrote:
I have the same problem, i think its record 55. However i am sync'ing from the device to outlook. How do I find record 55 and how do I inspect from device...
Hello,
I haven't had to do so in quite some time, but I recall that if you do an export from Outlook, the order the data is in will be the same order that the sync process uses...which should enable you to find the record in question. However, that's from Outlook to the device...and you say you are doing the reverse...
Perhaps if you use the Desktop Software to perform an export from the BB, the records may well be in the order needed?
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Enterprise Activation stops @ 98% on Pearl 8110

Hi all,
Just been trying to activate a Pearl 8110 after a security wipe. Eveyrthing flys through the setup wiz and then the enterprise activation, execept that when it reaches 98% and is initialising the address book it just hangs there. This is the third time I've tried to activate the handset this week. When it was first issued it activated with no problems.
Anyone care to share their thoughts on this?
TIA
Rob.

Hi and Welcome to the Forums!
I suggest the following steps:
1) Register HRT
Homescreen > Options > Advanced Options > Host Routing Table > BBKey (it does not matter which line is current) > Register Now
2) Resend Service Books
KB02830 Send the service books for the BlackBerry Internet Service
KB03577 How to resend service books to BlackBerry smartphones from the BlackBerry Enterprise Server
3) Batt Pull Reboot
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
If that still fails, then I'd also contact my carrier to ensure that the BB is fully activated on their network and that it has the proper plan from them to enable BES to function through their network.
Hopefully that will get things going again for you!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
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Whatsapp for my BB pearl 8110

Hi I have a BB pearl 8110 and i want to get whatsapp in it. i know that whatsapp requires os 4.5 and above. what should i do to get whatsapp on my phone?? plz help...

hey bolder. i have the same problem and did the same thing searched for hours on blackberry parts suupply centers trying to find the SD Card metal clip to no avail. my suggestion is what i did was go to ebay and just type in blackberry pearl 8100 phones and there are a ton of them in there that have waterdamage, brokenor cracked screen, missing backs ect. the bids start at 99 cents with shippig 6-8 bucks. in fact i am bidding on 2 of them now that are active still and hoping i win 2. i actually saw one that sold 4 43.30 AND $6.95 SHIPPING. I FIGURE IF I GOT TO PAY 10 BUCKS TO GET ONE ITS WORTH THE HASSEL.. give that a try, and ill be back in aminute and give u a website that has a vidieo that shows the complete disassebling of the 8100 pearl. hope this helps everone else having same prob
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Help Pearl 8110

My mobile phone is BB pearl 8110. My Blackberry Device Software is 4.5 (currently one). By the way I can't download Blackberry Map. That make me also can't use both Mao and GPS. Can anyone give me the way to solved this problem?

Ommy66 wrote:
Uhm ? i have a t-mobile card with unlimited internet, i have it from the iPhone 3g i bought
Ommy66 wrote:
How i get RIM data or somethin? i need to buy it ?
Ommy,.. in all due respect, you aren't reading the posts that I am taking my time here to help you with.
Scroll up read again.
Heck, I'll repeat and highlight the pertinent words to answer your questions:
Do you have a BlackBerry Data Plan enabled on your account with your carrier or mobile provider?
You must, in order to get the RIM push email functions you are looking for, as well as addtional BlackBerry data services such as the internet browser, Facebook for BlackBerry, BlackBerry Messenger, and much more.
So, call your carrier and inquire about having the BlackBerry Data Plan added to your account.
Good luck.
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2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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Pearl 8110 Home Screen is Blank/HELP!!

I received my Blackberry Pearl 8110 brand new yesterday. Today, I finished adding my contacts and was trying to categorize them (business, friends, Family etc.) by creating a folder. When I realized the folder would be an additional icon on the home page (I was expecting to be able to add a folder Within the contact icon) I deleted it. Then all of sudden my home page was completely blank.
I have tried to restart by removing the battery, for several hours at a time. I also removed the sim card and the battery. Nothing has worked. I can only access my applications by pretending to make a call, pressing the menu button and selecting switch applications which will then allow me to access the phone, home, message and ptt icons only.
I even upgraded my desktop software and tried to sync to see if that would help but could not complete the sync
I have searched the internet, the forums and high and low and cannot find any solutions that I have not tried. I have no way of accessing any thing else. Absolutely nothing. THIS IS A BRAND NEW PHONE and I HAVE NOT DROPPED IT, WET IT or MISUSED IT IN ANY WAY!!!!
PLEASE HELP

One options is to load the OS again, or upgrade the OS to the latest:
http://www.blackberryforums.com/general-8100-series-discussion-pearl/165550-latest-os-8110-4-5-0-152...
But if it is a brand new device? I would simply go exchange it at a local retail store for your carrier.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

I have set up my new iPad 2 on my windowsn 7 computer, but experienced syncing problems from the start. It seems that it doesn't recognize the iPad, although it appears in iTunes.It only gives set up as new or restore options.

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Hi im having the same problem. I use outlook 2003 on windows xp and until recently my sync (using usb) was working fine. Now it would seem that calendar items are no longer syncing. can you give any further details of the calendar entry which was causing your problem? im wondering if it was added on a certain date perhaps.
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Cheers

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Organiser sync problem - Pearl 8110

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