Organizer 8 terminates when downloading/importing MTS file

I am in Organizer trying to download a video file (MTS) from a memory card. The file shows up for me to select when I do the File > Get Photos & Videos > From Camera or Card Reader. I select it and click done. Then I get the message "Files Successfully Copied" with the message that Organizer will now import the file into the catalog. It asks if I just want to see the catalog entries that were imported. I click Yes. I get a window saying "Getting Media". That window stays up for a few seconds then goes away along with the whole Organizer task.
When I restart Organizer I get a dialog box saying Files Ready for Import. New files have been downloaded and will now be imported. It then asks again if I just want to see catalog entires that were just imported. I say Yes. Again it says Getting Media for a couple of seconds then Organizer again shuts down with no error message.
In order to get out of this "loop" I have to go to the folder where the offending file was downloaded into and delete it. Then when Organizer restarts and tries to again import it, the file isn't there and Organizer displays that in an error message but continues running.
I've reinstalled Photoshop Elements and Premier Elements 8. The file is playable on the camera and other MTS files created around the same time download/import with no problem.
Any suggestions on how to get that MTS file into Organizer?

Mike is having some trouble posting in this thread (and I am too), but he sent me a PM with what he wanted to say:
OK. I think I might have a positive answer for you.
I was getting lost in the upper ASCII characters you showed. In your test file I never could see any--a case of not seeing the trees for the forest.
Your quote marks are getting dropped in your test file. Now, this may or may not affect other factors but it does in some further testing. I believe ID has an issue with dropping quote marks even in a plain ASCII file if the marks are at the beginning of a sentence and the file is tab delimited. Call it a bug.
Because of all the commas and quote marks in your simple file, I think you should be exporting from Google Docs' spreadsheet as a tab-delimited file. This exported file has to be opened in a text editor capable of saving it out as a UTF-16 BE (Big Endian) type of file.
Also, I think you are going to have to use proper quote marks throughout, or change them in the exported tab-delimited file. Best to have a correct source, though.
Here is your sample ZIPped up. I think it works properly. But then again, I think I might be bleary-eyed by now.
http://www.wenzloffandsons.com/temp/merge_psalms_utf-16.zip
Take care, Mike

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2nd, read Metadata contained in folder http://forums.adobe.com/thread/1015001?tstart=0
3rd, CS6 Bug AVCHD http://forums.adobe.com/thread/1004369?tstart=0
-and http://forums.adobe.com/thread/1004369?start=0

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Hi there
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Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
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No sound when importing MTS files into Premiere Pro?

Hey guys, I'm editing a film for my Drama Assessment at school. I used a Canon HD Camcorder which saves files as .MTS extension. My problem is that when i import the files into Premiere Pro CS5 there appears to be no sound???? CAN ANYONE HELP ME PLEASE!!!

if you can hear the audio with media player or with any other player in your computer then check settings
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When I import my files only the audio plays back not the video. If I export the sequence its there?
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Being new, I'm sure you don't know about the NEW ITEM process, so click/read about that at this link
CS5-thru-CC PPro/Encore tutorial list http://forums.adobe.com/thread/1448923
Also, More information needed for someone to help... please click below and provide the requested information
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What is your exact graphics adapter driver version?
Have you gone to the vendor web site to check for a newer driver?
For Windows, do NOT rely on Windows Update to have current driver information
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ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
Exactly what are you editing?
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The short version:
Is there any way to import .mts files already copied to a hard drive, without keeping the camera's folder structure intact, into Premiere Pro CS5.5?
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I recently purchased an iMac. For years I edited video on Windows using Sony Vegas and Vegas Home Studio. My camera, the Panasonic Lumix TS2, shoots AVCHD video. Vegas has no problem importing and editing AVCHD .mts files from a camera or a hard drive so it wasn't until I attempted to edit some video in Premiere Pro, recieved the "unsupported compressions type" error message and did some searching that I realized folder structure is so critial to working with AVCHD. From what I can tell, the files have to be in the PRIVATE>AVCHD>BDMV>STREAM>xxxxxxx.mts confirguration to be imported via the media browser.
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Yo! I used to have this problem for about 1 year!! And fixed it about half a year ago and I have never been as happy when I fixed it!
Be sure that your sequence settings are set to the right settings: When you create a new sequence you should be promped with a window asking what settings you want. Open the "AVCHD" folder and there should be 3 folders; 1080p, 1080i, 720p. Pick the one that you filmed at, I film at 1080p, so I open that folder and then you pick the right setting to what you filmed your scene. I film at 24 fps so i pick AVCHD 1080p24 (non-anamorphic). Now there should be a new sequence with the right settings (don't use the same settings as I do unless you have filmed at the same frame rate and that it was filmed at 1080p or 1080i, there is a big difference between "p" and "i"). If you go in to the window in the bottom left corner there should be a tab on that box that says "Media Browser". Click it and the directory to your computer should be shown. If you have your SD card connected there should be something called SD card (or if you have renamed it then it is obvious what you should select). After selecting it there should be a folder called AVCHD and you open it up. This is where it gets tricky... because I don't know what camera you use and don't have any experience with your camera then you will have to go through all the folders that are within the AVCHD folder. They are not so many but in the folder where all the clips are hidden they should be called 00626.mts for example. Then you just select the clips you want to import and import them. This process can also be done by opening Finder (mac) or on PC just open up the same way and select the clips you want and drag them i to your project window
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Hope this helps, I know the pain you are going through, don't want it to happen to anyone else

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I see lots of posts of people having problems with their HD movies. I have 16GB of movies on my Canon HF100 that I cannot import into iMovie because of some weird iMovie bug where it is looking at the entire file structure on the card. I can reformat the SD card and shoot a few quick movies and iMovie '09 recognizes the card and imports just fine. The million dollar question is why can't iMovie '09 import MTS files directly? What about for people with archived MTS files? To me something is missing here. Either iMovie '09 has a bug importing or there is some super critical folder structure it is looking for before it imports. This is obviously not an isolated issue. BTW, I do not want to and should not have to use a third party file converter. Every conversion means loss in quality. Can someone at Apple address our issues? Is there possible a fix coming?

I have been searching for an answer to this question and no one seemed to have an answer. There is however a very easy work around thanks to the poster RodrigoPoloDOTcom.
http://discussions.apple.com/message.jspa?messageID=10745889#10745889
Basically you can re-encode all of your MTS files very fast with FFMPEG and using the command ffmpeg -i myvideo.m2ts -acodec copy -vcodec copy myvideo.m4v
If you are on a Mac you can instal FFMPEG with RodrigoPoloDOTcom's method. Paste the following entries into the Terminal:
curl -O http://rodrigopolo.com/ffmpeg/binkit/mac/binkit-v1.1.tar.gz
tar xzvf binkit-v1.1.tar.gz
cd binkit-v1.1/
./install.sh
cd ..
rm -rf ./binkit-v1.1
rm binkit-v1.1.tar.gz
Then you can navigate to your directory that contains all of your MTS files and execute the following command from Terminal:
apply 'ffmpeg -i %1 -acodec copy -vcodec copy %1.m4v' *.MTS
I was then able to import my movies into iMovie '09 with ease. I do not understand why iMovie '09 cannot do something like this when trying to import MTS files directly.

Organizer 8 terminates when downloading/importing MTS file

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