Organizer cannot find external drive

The organizer shows a disconnected external drive H/ in grey but the Drive containing images etc is external drive I\. Photoshop elements 6 has no problem with this but Premiere Elements 4 cannot see beyond the Drive H/.

If you have tried all the suggestions given so far without success here's a couple more:
Turn your computer off
Turn on all the external hard drives that you have connected at some time
Turn your computer on and see if that has fixed the drive letter assignment confusion in PrEl.
If there is still no joy then go through this procedure (this is for Vista but if memory serves me it's much the same in XP).
Exit PrEl first then right-click the 'My Computer' icon on your desktop and select 'Manage'.
If you get a Vista 'Windows needs your permission' box, click continue. This brings up the Computer Management window. Open up Storage and Select 'Disk Management'. This will bring you a graphical representation of your drives:
If you scroll down you will see other Disks 3, 4, 5, etc... What you are looking for is the one that has your pictures on it and the one that has 'stolen' the [I:] letter.
You must then change the drive letters so that the:
wrong [I:] is assigned a different letter
right [I:] icorrectly assigned to [I:]
WARNING: UNDER NO CIRCUMSTANCES CHANGE THE DRIVE CONTAINING WINDOWS (nearly always the [C:] drive).
To perform the letter assignment right-click the drive and select 'Change Drive Letter and Paths...'
This displays the following dialog from which you select 'Change':
Use the drop down box to select the wanted drive letter.
Hope this helps.
Cheers,
Neale
Insanity is hereditary, you get it from your children

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Aritah wrote:
I downgraded my machine to windows 7 -32bit and cannot find wireless drivers. Am stuck and really have no clue on what to do.
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What is your P/N so others can locate the right product driver page for you?
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