Organizer cannot show thumbnails or play video for my captured DV video

I have captured DV video from my 10-year old DV camera (Sony DCR-TR22) that Elements Organizer is neither able to preview nor show thumbnails for. When I double click on it, I get a preview window, but all I can do is play the audio, and I see a generic video icon in place of the actual video.
On the other hand, the video plays back just fine in the editing window, so I know the right codecs are there somewhere.
I am using Windows 7 64bit. I've also installed VideoLan, but I don't think that's the culprit as I uninstalled it to see if that solves the issue (and it does not).
Not being able to use Organizer for my DV video makes Elements much less useful than advertised. Please help.

DV files us the DV codec. It's a universal codec that's included with every operating system.
The only thing I can think is that some other software on your computer replaced the standard DV coded with that IEC61384 or whatever codec.
You can probably restore the DV codec by downloading the K Lite Codec Pak.
http://codecguide.com/download_kl.htm
Downloading codec packs isn't always a good idea, but this is a terrific and pack that I've used with no problems.
You only need the Basic pack -- although the advanced pack includes some very nice tools. Just make sure you click the links on the right side of the web page and not and not the big green DOWNLOAD button, which is actually an ad.

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Date: Tue, 4 Feb 2014 20:55:46 -0800
From: [email protected]
To: [email protected]
Subject: .MTS files in elements organizer: no thumbnails, not playing
    Re: .MTS files in elements organizer: no thumbnails, not playing
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Organizer cannot show thumbnails or play video for my captured DV video

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