Organizer data won't sync in Windows 7

When I try to sync my organizer data, it gets to the device calendar, hangs for about half a minute, and then dies without warning or errors.
additional info: Using a Curve 8900 that is about 3 weeks old on T-Mobile. Sync worked fine in XP. Just installed Win7 this week.

I installed XP mode (virual xp system that runs on Win7), and was able to sync.

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Outlook and iCloud won't sync since Windows 8.1 upgrade

So I've finally figured out my problem, but have no solution. The problem is that ever since I upgraded to Windows 8.1, Outlook "forgets" that the iCloud add-in is enabled. Every time I start Outlook, I have to manually go into options and re-enable the add-in. After that, syncing calendars and contacts to iCloud and my iPhone works just fine. In order to fix this, I figured out that I can set Outlook to run as an administrator. Works perfectly, as in now having the add-in enabled automatically. I thought this was the end of my troubles, but now Outlook no longer syncs with iCloud. Tried everything, and it just won't.I read on another thread that Outlook won't sync when you run it as an administrator. And sure enough, switching back to NOT running it as an administrator fixed the problem, in that it now syncs again. However, I'm stuck with re-enabling the add-in every time I start Outlook. Is there no other way to do this?

I don't use playlists. Maybe as a workaround you could try music software other than Windows Media Player, like Media Monkey
http://www.mediamonkey.com/
And see if you have better luck.
The free version of Mediamonkey should do playlists for you; what you get with the Gold (paid) version, mostly, is an mp3 ripper, but you can also install an mp3 ripper without buying it.

Creative Zen V Plus won't sync with Windows Media Player 11?

My Zen V Plus won't synchronize with Windows Media Player . I plug it into the USB, then an error message pops up in WMP that says "WMP has encountered a problem and needs to close" but if I just move the window aside WMP works fine. I then click 'sync" and it says "preparing to sync" but doesnt move beyond that. I have synced with WMP before, this problem has recently started occurring. I have all the firmware updates on my player, I don't know what is causing this problem.

Stricker: As our disclaimer on several different parts of this forum and the register/sign up page states:
[color="#FF0000">
"These forums are primarily intended for user interaction. Read more."
The moderators and administrator can not do technical support here, we are only here to enforce the rules (like not cursing.)
Gi'ven the problem you describe, it would seem your best bet at this point would be to contact Customer Support. I doubt there is much the users here could help you with given your problem. If email support hasn't answered, did you get the automated reply? If so, did you reply to it's You won't get an advisor till you reply to the automated email, otherwise it is assumed the automated system solved your problem.
Good luck,
DaleMessage Edited by Dale-CL on 04-6-2007 0:43 AM

2G ipod nano won't sync with windows XP

I've tried all the R's, updating USB drivers, ipod bat, every solution I've found on the pages and still won't sync to my laptop. It worked until June 13, when I charged it, and then the next time it wouldn't sync. It will restore, and I could sync it to my son's desktop computer. Every other USB device I have works. Help Please!!

Hi therowan,
Are you getting any error messages when you try syncing your iPod with your computer? If so, what does it say?
If you aren't getting any sort of error, then could you describe what exactly happens when your iPod is connected to your computer? Without info about your problem like that, I really can't help you in a specific way.
One thing that came to mind (although it might not be the issue here), is that this might be a case of drive letter confusion on your computer. Try assigning your iPod a different drive letter, following the instructions from here:
Windows confuses iPod with network drive or hard drive
-Kylene

Treo 755p - Sprint won't sync with Windows 7

I used the Treo 755 with XP with very few problems. I have tried and failed 6 or 7 times to connect to Windows 7. The installation takes me to the syncronize step and it dies there. When it won't sync I can only skip the step. It won't let me go back. I need to backup before I lose something important. Plus I have files I want to transfer and can't. Ideas?
Post relates to: Treo 755p (Sprint)
This question was solved.
View Solution.

I ask you the same question we ask everyone else having problems with Win7 - what version of Win7 do you have? 32bit or 64bit?
It's well known that you cannot sync via USB cable to any 64bit OS - Access (the company that owns Palm Desktop) never bothered to write drivers for XP/Vista/Win 7 64bit versions!
Only workaround is syncing via a wireless method - BlueTooth, Infra-red, or Wifi.
Please read this sticky thread set up in the HotSync area of the Forum concerning Win7 syncing:
http://forums.palm.com/palm/board/message?board.id=windows_hotsync&thread.id=53678&jump=true
WyreNut
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TS1363 ipod won't sync in Windows 8

Just converted to Windows 8 and my IPOD Classic won't sync with my Itunes library - any ideas - tried uninstalling Itunes and re-installing - no joy.

When you say it "won't sync," what does that mean? The iPod does not appear in iTunes? It appears in iTunes, but does not transfer new songs? Etc...
Is this a new computer with Windows 8, or the same computer upgraded to Windows 8? Is the iTunes library the same library you used before, or the same library (either on the same computer or transfered to a new computer).

IPhone 5c won't sync on Windows XP laptop?

Bought a new iPhone 5c running iOS 8.1.3. My Toshiba laptop runs Windows XP. My iTunes is version 11.1. iPhone 4 synced fine. iPad mini syncs fine.
When I plug my iPhone 5c into the computer, I am prompted to upgrade to at least v11.2. After I agree to the upgrade, nothing happens. The phone still won't sync.
I tried checking for updates in the "Help" menu. I am prompted to upgrade to v12.1. When I click "Download iTunes" to agree to the upgrade, nothing happens.
I downloaded the iTunes installer from the Apple website. When I try to run it, I am told I need to be running "Windows XP SP3 or newer".
Is there any recourse? Will I ever be able to sync music to an iPhone 5c on a Windows XP laptop?

Has Windows XP Service Pack 3 been installed on your laptop? Even though XP is no longer supported by Microsoft, you should be able to run Windows Update to install the last set of patches that are available. Once you've updated Windows, the 32-bit version of iTunes 12.1 should install OK.

HT1386 ipod touch 2nd gen won't sync with Windows 8 laptop

Why won't my ipod touch 2nd gen sync with my Windows 8 laptop? It worked last week, but not since latest Windows update on my laptop. Has anyone found a solution to this?

Have you:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests

Bought iPhone 3G from friend -- WON'T SYNC WITH WINDOWS 7!!

PLEASE HELP! I have been having multiple problems. I recently purchased a 3G from a friend. I contacted AT&T and notified them of the sale. My phone is working find once I contacted them.
I have a new laptop (see specs below) and installed a new hard drive from Dell on it today. I reinstalled the latest version of iTunes (10.0.1.22). Windows 7 installed all of the drivers for the iPhone from Apple fine and recognizes the hardware.
I attempted to restore the iPhone to it's original settings with success and have the latest iPhone update installed (Version 4.1)
After restoring the iPhone I get two error messages. The first is a message that says that "the iPhone (USER NAME) cannot be synced because of an internal device error" and a second that says that "a folder was specified instead of a file." This was after trying multiple times. Prior to these messages I received error code 1621 and I can't find anything about that online. I have exhausted all my resources at this point.
I have attempted to install it by running as an administrator but to no avail. Any conversation on this matter would be helpful. I heard that I may need a new SIM card that is designed to be used specifically with the iPhone. Could this be my problem...my "internal device error" so to speak??

So, I just picked up the new SIM card from AT&T and I am currently restoring the phone with iTunes. I'm going to take you through my motions....
1.) When restore was complete the iPhone performed a self-restart (which is normal). Remember...using new hard drive, new SIM, USED iPhone (which person originally synced to a Mac).
2.) Selected to set-up as a new iPhone (which is what it will be for me). A back-up does exist, but I don't see how that is possible as I have never had a successful sync on this computer and prior to purchasing this iPhone from a friend I have never plugged up any iPhone to this computer at all (with the old hard drive or the new)! The screen on the iPhone currently shows the charge bar (battery) which is full for the most part.
3.) Prior to syncing as a new iPhone, I deselected all import contact, notes, etc. All selections say NONE. Also, I deslected the option to automatically import all applications.
4.) A bar comes up that simply states "Syncing IPhone" (Whatever happened to the old hourglass? At least you knew something was happening)! So far this is how the process has gone every time. The errors appear at the next step...BTW the iPhone screen does not say "Sync in Progress" which *****...probably means something is trash!!!
5.) It seems to be taking a really long time and I'm starting to get ******...somebody is lying to me...either Apple, Microsoft or Dell.
6.) Here's my wonderful error message: "The iPhone Mia @@$*&$ cannot be synced. An internal device error occurred. Now the iPhone screen says "sync in progress" and the display on iTunes (with error window still up) reads Syncing Mia &^*&&% and "starting Sync" just below that with the normal iTunes progress bar doing it's thing!!
7.) When I close the error window another one is behind it that reads "The iPhone Mia (^(&$%^ cannot be synced. The required file could not be found." Go figure. The iPhone still reads "Sync in Progress" but iTunes shows nothing happening. The capacity (on the lower portion of iTunes) reads exactly half of 4GB is available, but that's all screwy because it's capacity is 14.5 GB or something like that...
8.) After closing the second error window it begins backing up the iPhone. The iPhone itself goes back to the battery level (charging screen). After a while iTunes reads that iPhone sync is complete.
9.) Now my iPhone has been restored and there is no way to sync any data, music, contacts or anything to it. *****!!!!
5.)

IPod 80 Gig won't sync in windows XP or latest version of iTunes 7.6.1.9

I have a brand new iPod 80 Gig Classic. It is windows formated. I can see it in withe my computer window. The iTunes software diagnostics sees the iPod however it will not appear in the left column.The iPod displays says connected and it will attempt to sync according to the iPod display but after about 30 sec will revert to connected screen. the iPod is connect directly to the on board USB port of the computer. I have attempted this with three different PCs. Using my Dell 8400 tower worked with my older 60 gig Video iPod with out a hitch. I have two XP based laptops and all do the same thing. I'm frustrated and about ready to return the iPod. If some one knows a fix please let me know. Apple should have a simple fix for this but it does not appear so.

1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch

New Ipod touch won't sync with window's vista/itunes 9.2 - help!!

I charged my brand new ipod touch via my computer, have it plugged it into my computer's USB port, and Itunes acknowledges the device in the left hand menu BUT it automatically says "itunes could not connect to the itunes store. The network connection has timed out". The ipod will not sync with my itunes! I tried connection/disconnecting, turning the ipod on and off, and restarting the computer. No luck. What do I need to do? Please help, I was so excited to get the new ipod and now I can't use it! I have window's vista and I don't know anything about how to check or change computer settings that might be preventing the store from opening (it used to open, but I haven't tried in a while and I just downloaded version 9.2 today).

Welcome to the discussions,
make sure your computer is authorized in the Store menu and check your security settings: http://support.apple.com/kb/TS3125
Also see this article about errors connecting to the iTunes Store: http://support.apple.com/kb/TS3297
Message was edited by: Ingo2711

Contacts and calendars won't sync with Windows 7 PC

Just had to buy a new pc (only because my MacBook got stolen) and I set up the iCloud on the machine but my calendars and contacts will not sync with Outlook 2010. Bookmarks, pictures will, but contacts and calendars say they cannot start the operation because of an unexpected error. Any help out there?

The contacts and calendar do sync into another user account but _only some of the records_.
ZoneAlarm. And there is no difference whether it is running or not.
One odd thing:
In order to try to find which record(s) might be causing the problem I sorted my calendar on the "Date Created" field hoping to be able to go back in history and see exactly when things went wrong. Much to my surprise I found that the 13 most recent records did not sync to my iPhone. Then the next 2 did. Then the next 3 did not. Then 1 did. etc.

IPod Classic recognized by iTunes, but won't sync? (Windows 8)

iTunes recognizes it and I can go to the menu that displays the filled memory, options (enables disk use, sync only checked songs, etc.), and "sync" button. The iPod screen says that it is connected and charging, and it does not freeze. The computer doesn't have any issues; iTunes (11.0.0.163) doesn't crash or anything.
Everything seems fine, but when I click the "sync" button, nothing happens. I tried changing some settings and hitting "apply" instead to sync it, but that doesn't work either.
My computer is running Windows 8, and I've heard that some people have been having problems with using iTunes on this operating system. The only solution I've found is to make sure disk use is enabled, but that hasn't worked for me (it seems to only apply to newer models of iPod, not my Classic). I honestly don't know what I'll do if Windows 8 is incompatible with Classics because I just spent a lot of money on the iPod and this is the only computer I can use!
I'd love some help with this. Solutions are preferable of course, but even if you can just identify whether this is a problem with me/my computer or with Apple vs Windows, it'd be much appreciated! Thanks

What seems to have worked is checking "manually manage music and videos" and dragging all my music onto my iPod, instead of just letting the normal iTunes sync work.
I'm still upset about this, but as long as I can SOMEHOW get music on my iPod, I can wait until Apple fixes this problem. Which they better do.

Ipod Touch 3rd Gen won't sync with windows

I've tried all the different troubleshooting through Apple but can't get my Ipod Touch 3rd Gen to show up on windows much less sync with Itunes. I just went through the process of fixing my Iphone so I know that Itunes is properly installed and the other drivers should be good. I even turned on Bonjour, which the one of the trouble shooting steps exposed. Any tips other then buy a new Ipod touch?

Did you do everything here:
iOS: Device not recognized in iTunes for Windows
Including
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem

Ipod Won't sync to Windows 8 PC

My PC with Windows 8 was crashing after syncing my Ipod Nano. I was not experiencing the problem when Syncing my IPAD nor my classic IPOD. I was getting a blue screen with a message WDF_Violation after sync my IPOD NANO. I followed a recommendation I found ina MS forum of uninstalling Itunes and some other Apple applications and then reinstalling everything, but the problem persisted. I had the impression that a violation was triggered when Itunes was trying to automatically eject the NANO, but it was hard to tell due to the blue screen error. What I decided to do is to check on the IPOD Nano SUMMARY page ENABLE DISK USE. This requires to manually eject the device before disconnecting it (Task bar, right click on devices and then select the IPOD NANO to disconnect your IPOD). I have connected/disconnected the IPOD NANO multiple times and so far so good, no blue screen. Has anybody experienced this problem and found a different solution?

So, after spending a few hours on the phone with an Apple tech person - who was trying his best to figure this out - I brought his attention to these messages. We finally figured out that Windows 8 driver for the new generation ipod nano & the latest version of itunes do not like one another. It has to be the three of these items together before it crashes. The driver is not working properly in this scenario. I did discover that I can add a few items at a time and it will work. When I tried to synch my entire library for first use with the new nano it would not do it. By adding 10 or so items at a time I finally got what I wanted on the ipod. When it crashes it also causes the nano to turn off after a minute or so and it has to be reset to factory settings before use again so you don't want to get too agressive with adding items to it because once it crashes you'll have to give up everything you have on there to reset it and get it to stay on. Very frustrating.
Microsoft needs to fix the Windows 8 driver!

Organizer data won't sync in Windows 7

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