Organizer database is damaged

Recently I started getting a MS Visual C++Runtime Library Error message at start-up. Consequently Adobe Acrobat Pro 9 started giving me an Organizer database is damaged message that will reset the next time Acrobat is launched. Is this harmful to my computer and how can I fix it?

Here is an Adobe file about the problem for AA9:
http://helpx.adobe.com/acrobat/kb/error-organizer-database-damaged-reset-1.html
Don't know if the link will help, but it is what I found.
Another useful page might be:
http://www.pito.bc.ca/wp-content/uploads/downloads/2012/04/2012-04Acrobatindexfilev1-1.pdf
As to the actual location, I have no clue. I would suggest starting a search of the whole harddrive and go to bed for the night.

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Acrobat 9 installed on Windows 8.1; upon Save, error every time: "The Organizer Database is damaged and will be reset..."; no "Organizer90" file found (to be deleted, as www suggests for solution with XP, VIsta, 7)

I've installed my old faithful Acrobat 9 Pro on my new Windows 8.1 computer. The program works, but every time I save the document, it tells me "The Organizer Database is damaged and will be reset. Quit the program and close all browsers." (Something close to that text.) I've entered the error online, and a solution does appear for XP, Vista, and Windows 7. It tells me to have Windows Explorer show hidden files, and then look for "Organizer90" within Users/[me]/AppData/LocalLow/Adobe/Acrobat/9.0, and then delete that file -- which will make Acrobat generate a new one. But there is no such file there. Please help with alternate solution. NOTE: When I "Check for Updates" in Acrobat, I'm told that there are no updates available at this time, but also told: "Please note that some updates for the following products cannot be determined at this time: Adobe Updater." Seems like things are out of whack.

Thanks for help. Difficulties continue: When trying to install 9.5.5, I'm told it can't install because the program may not be on my computer, or may be the wrong version. I'm told to check that the program exists. The installed version (9.0) is totally legit, my serial numbers, etc., I've used it for many years. Automatic update seems to be on, but I downloaded Adobe Updater to be sure. Seemed to make no difference. Program does function, but not perfectly. Under "About," it calls itself 9.0, so it would not seem that auto update is taking place. Acrobat on previous machine (Windows Vista) indeed calls itself 9.5.5. (It was installed with same 9.0 package, and presumably updated itself to 9.5.5 over the years.) So summary of current problem: Acrobat 9.0 won't upgrade to 9.5.5 on Windows 8.1.

About 90% of the time, when I try to close a PDF nothing happens. After repeatedly clicking the X I get the following message. The Organizer Database is damaged and will be reset the next time Acrobat is launched. Quit the application and close any curren

Anybody had this Problem?
garym57236896

You must be using an old version of Acrobat as Organizer hasn't been in the last two versions of Acrobat. Here is the KB that covers that old error: Error "The Organizer Database is damaged and will be reset..." | Acrobat 9

"The organizer database is damaged -"

“The organizer database is damaged …”
I wanted to save a document as pdf but I got the message below
What might be the issue here? How to fix it?
Thank you
Best
Jamal

Many thanks guys for the help,
This is the issue! It comes back again and again each single time any pdf file is open. This message is newly appearing! It wasn’t before!
My windows is 7, Acrobat 8.0 and the machine is laptop
Best
Jamal

Organizer database is damaged in acrobat 9 Std

I just installed acrobat 9 standard.
When I open a PDF the program works fine, including editing fields etc.
When i close any PDF this error message comes up.
The Organizer database is damaged and will be reset the next time Acrobat is launched. Quit the application and close any currently opened web browsers
I am not sure what the organizer database is, but I see others have had this problem in other versions of this program.
What is the Organizer database? Any help would be appreciated
I tried to repair installation under help and it did not help.
SYSTEM:
Vista Home Premium SP1
Core 2 with 4 GIGs memory
Adobe acrobat Std 9.0.0
[email protected]

Hello everyone!
I think I just fixed the problem in Acrobat 9. I have the pro version and vista business 64bit.
I navigated to C:\Users\[YOUR NAME HERE]\AppData\Roaming\Adobe\Acrobat\9.0
I noticed that there was no organizer file or folder inside that folder. However, I noticed that the two files, Usercache.bin and SharedDataevents were updated at the same time that my acrobat had reported the Organizer database error.
So, in an attempt to logically discern where the problem was coming from, I decided to drag these files to my desktop. My understanding was that when Acrobat looked for and attempted to access these files, they would not be found. Additionally, by saving the files, I could (theoretically) easily return them to their proper location if some horrible error occured.
As I theorized, these two files were recreated upon opening Acrobat. Since I deleted (moved) the files and Acrobat rebuilt them I have not had any trouble.
I believe that what Acrobat does is APPEND the files if they are found in the folder, and if they are not found, it recreates them from a standard template. I believe the UserCache file probably has the acrobat preferences inside, including the various standard fonts and icc profiles used for printing preferences.
(ICC profiles are pretty neato IMHO and very useful for ensuring WYSIWYG document viewing and printing on various different monitors and printers. Very good for prepress color constantcy and for reducing the "delta E" of your printshop.)
Anyhoo, because I don't ever use the organizer feature in acrobat, I am unaware of whether the recreation of these files deletes any info with regards to the organizer. Perhaps special features are reset, but I don't know. Perhaps someone who uses this feature will report their findings.
The important thing for me is that the VERY annoying message IS gone.
I will be sure to update this link ASAP if the problem reoccurs. I usually create 40-100 pdf files per day for work from web and print sources, so if it reoccurs I imagine it will do so fairly soon.
Hopefully this will help those with Acrobat 9.0 standard as well.
I would do the same thing for Mac using the location given earlier in the thread. Just move the files or put them on a flash drive so you can restore them if things go south. If I remember from my Mac days, the OS is pretty user friendly and the fix may be easier than the one for Vista.
Good luck, all and happy Acrobatting!
Syn71

Acrobat 8 Pro -Organizer Database Damaged

I am running Windows XP. I just started doing tutorials to learn this program. I was really impressed with what the Organizer could do, but suddenly it stopped working and I am receiving the following message: "The Organizer Database is damaged and will be reset the next time Acrobat is launched. Quit the application and close any currently opened web browsers".
When I relaunch the program (with my browser closed) I still get the same message. Any assistance would be greatly appreciated. I haven't a clue as to what I should do to cure this problem.Any assistance would be greatly appreciated. Thanks.

I have been running Adobe Acrobat 8 with Windows XP for several months. Yesterday, for the first time, I received the error message: "The Organizer database is damaged and will be reset the next time Acrobat is launched. Quit the application and close any currently opened web browsers." I did as requested, but still received the same error message. I logged on this morning and still received the same error message. I came to this forum hoping to see a blurb or tow, but I don't see where William's initial post was resolved. Is there anyone who can assist? Thanks.

Damaged Organizer Database --- Pro 9.0

I have just moved my Acrobat Pro 9.0 to a new computer with Win 8.1, 64bit. Every time I try to print to Adobe PDF, I get the error message, "The Organizer database is damaged and will be reset the next time Acrobat is launched. Quit the application and close any currently opened web browsers." Is this a issue with pro 9 vs Win 8.1, or is there a step or three I can take to correct the issue?
Thanks in advance.

Leave the C:\Users\[your user name]\AppData\LocalLow\Adobe\Acrobat\9.0. while it is open, open a .pdf file, save as (same name) you will get that error message, disregard it. if you now look at your Users file you will see the organizer90 file that was created. Copy that file to your desktop. Now close Acrobat and you will see the organizer90 file disappear. Once it does, move the one from your desktop into the Users file.
So far it has worked for me, no more Damaged Database message.
Hope this helps everyone!

Damaged Organizer database error

I have moved my copy of Adobe Acrobat Pro 9.0 to a new computer with Win 8.1 x64. Whenever I print a document to Acrobat, I get the error message, "The Organizer Database is damaged and will be reset the next time Acrobat is launched. Quit the application and close any currently opened web browsers."
What might be causing this, and how can I correct it?
Thanks in advance!

Hi beckinista,
I've moved this thread to the Acrobat forum, since you landed in the Acrobat.com forum. \
However, I think the following document will help you resolve this error: Error "The Organizer Database is damaged and will be reset..." | Acrobat 9
Please let us know how it goes.
Best,
Sara

I receive an error message every time I close a file "The Organizer base is damaged and will reset the next time Acrobat is launched." But it never fixes itself. What's the fix?

I receive an error message every time I close a file "The Organizer base is damaged and will reset the next time Acrobat is launched." But it never fixes itself. What's the fix?

Hi mjsa1,
Please see Error "The Organizer Database is damaged and will be reset..." | Acrobat 9.
If you're still having trouble, please let us know!
Best,
Sara

The organizer databace is damaged

I spent about an hour chatting with someone from tech support trying to work this problem, then we lost our connection or I took to long trying to respond to directions, I'm not sure what happened. I can tell you I am not impressed with attempting to correct an issue I am not familiar with thus far. I have not had this problem until recently.
Each time I open a PDF file; make changes, develop or just review it, then close the document there a "no response" messages followed by a window which states: "The organizer database is damaged and will be reset the next time Acrobat is launched. Quite the application and close any currently opened web browsers". But nothing happens and the same messages appears each time I attempt to use Acrobat and close a pdf document.
Bob

The Organizer and Organizer-related commands are not availble in Acrobat X or XI.
The last availability was with Acrobat 9.
The Acrobat 9.x product family passed into End of Support in mid-year of 2013.
As I recall the update to 9.2 made Acrobat 9 ok to use in Windows 7.
However, no updates to the Acrobat 9.x product family make it compatible in Windows 8 or 8.1.
Similar issues are there for the Mac OSs.
A Help article for Acrobat 9
http://helpx.adobe.com/acrobat/kb/error-organizer-database-damaged-reset-1.html
Be well...

CS2 Database file - Damaged Error, program shuts down

32mb InDesign file with 50 pages of text and hi-res color images. Just after saving and trying to scroll to another page, images were grayed out and an error message came up stating the database was damaged and InDesign was shutting down.
Reopened InDesign and same error. Restarted the Mac, opened the file and the program rebuilt the file, seems to be OK. I have 3.5mb of memory with InDesign, Photoshop, Illustrator, Word, Excel, Acrobat and Safari all open. MAC OS 10.4.11
Any clues on what might be causing this problem??

This is the window I received.
edit* looks like pics don't work here
What is it supposed to do and how do I un-install it.....have removed all traces of JAVA & downloaded fresh, still nothing
Any ideas?
Message was edited by:
RichardJW1

Need filename of main Organizer database -PSE13 on a mac

need filename of main Organizer database -PSE13 on a mac

galsal5 a écrit:
need filename of main Organizer database -PSE13 on a mac
Valid for both Mac and Win:
- the catalog location is to be found from the menu Help/System Info.
- the catalog is the whole folder, not a single file
- the main database is called 'catalog.pse13db'. It's a sqlite database engine. The second sqlite database is the thumbnail cache : thumb.5.cache.

Is there a permanent fix for the Acrobat Organizer database damaged issue?

I am constantly applying the fix for this. Is there a known reason this is happening so we are able to prevent it in the future? Adobe obviously knows about the issue, is a fix being worked on?
Mike

Hi amr1119,
Sorry to hear that you are having issues with installing the latest version of iTunes. I understand that you have done a lot of research into this, but was curious if when you tried to launch the iTunes installer file did you right click and Run as Administrator? Try that and some of the other steps, if needed, in the article below.
If you can't install or update iTunes for Windows
https://support.apple.com/en-us/HT201668
Take it easy,
-Norm G.

Any way to extract data from the "Organizer" database?

I asked a similar question in the Lightroom forum but I'm asking it here as well. I'm thinking of either getting Lightroom or Elements but my only concern is being able to access to all of the meta-data that I tag my photos with in the "Organizer". Most likely I'll spend hours organizing my photos and I want to be able to access this data from outside the organizer for read-only purposes.
I realize that from inside of orgainizer all of this is available to me but I want to be able to use other tools and apps (that I'll write myself when needed) to get access to my photo catalogs.
Does Adobe have any sort of API or library that 3rd party apps can use to access the data in Organizer? I searched the Adobe web-site but didn't find anything. Ideally I could run a SQL query against the database to get what I want.

This idea intrigued me, so a did a Google search on "extract photo metadata", which resulted in some interesting links.
You might want to investigate some of these further.
One which looked quite interesting along the lines of the read/write of metadata can be found here:
http://devzone.zend.com/article/4025
Good Luck...

PSE9 could not convert PSE8 organizer database... help

Hi,
After installing PSE9 I launched the organizer and it immediately began converting the database (it has around 9,000 pics). After a long while it said it could not convert the database (I don't remember the exact error message wording). I only tryed it once because it was late at night.
Are there any known issues with this?
Would it help to Optimize and/or fix the database in PSE8 before trying to convert it?
What should I do?
Thanks for your comments/help

saurabh,
Thanks for your suggestion.
I only had Face Recognition turned on. I went ahead and turned it off in PSE8 and I was then able to convert the database!!
But after that, it automatically brought a popup message saying:
Restoring People Recognition Data...
and a progress bar that goes only to 2%. After that the program becomes irresponsive. When I click on anything, I get the grey screen and the W7 message asking me if I want to close the application and search for a solution.
I restarted the PC and tryed again, I open the organizer and see my thumbs and again, automatically got the popup with the exact same results... it gets stuck at 2%. I left it overnight and it never moved past 2%.
Please help...
Correction: my database actually has 15,000 photos and videos (not 9,000 as said before) maybe 99.9% photos and only a few videos.

Organizer database is damaged

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