Organizer freezes and Editor won't launch on Win 7 Pro

Question

I am at my wit's end and I don't have that many wits!  I have now been through two super techs and many techs who had troubleshooted the problem and even reinstalled Elements 10 for the umpteenth time!  I finally can get Organizer to run by using the new short cut I created but Editor refuses to display anything other than a small gray box on the  upper right side of my desktop and a border that is missing a substantial amount of pieces!  Any suggestions will be greatly appreciated!

Answer 1

Hi,
Please try couple of probable solutions as mentioned below:
Solution 1:
1. Close Elements.
2. Launch the Photoshop Elements Welcome Screen and hold down ctrl + alt + shift as you click Editor.
3. Continue to hold the keys until you see a message box asking if you want to delete Photoshop Elements settings file; click Yes. Elements will open with default preferences.
Solution 2: In case any network printer is attached try to launch without network or printer uninstall or make different printer as default.
Solution 3: Try launching with anti-virus off or removing PSE from conflicting list.
Solution 4:
On the drive on which you have installed PSE,on my machine it is on C:
Go  to C:\Program Files\Adobe\Photoshop Elements  10\Locales\<locale>\Plug-Ins\Import-Exportand you will find twain  plug-in. Remove that plug-in from that location and copy it somewhere  else.
Now launch PSE and check if it works.