Organizer problems with Elements 12---running a PC windows 7 ---cannot set up new places subcategory and elements does not recognize that I am on the internet

Has anyone had similar problems to the above and what is the fix??
Thanks

The fix was to completely remove all Apple Software following guides in previous posts.
Then download and re-install latest iTunes 64-bit, making sure to Run As Administrator.
This fixed it. Now the next thing seems to be that as I move from one device to another to close and restart iTunes between each one. Treat it gently. It seems to break easily and a lot.

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