Original iPhone - attempted reset all - won't turn off

Has anyone ever experienced and found a fix for an original iPhone that won't shut down after trying to reset all (from the Settings icon on the phone itself)?

Have you tried resetting the phone?
-hold the sleep/wake button and home button simultaneously until the display goes black and the Apple logo appears.
If that doesn't work, try updating the phone. If the issue is malfunctioning software this may fix it.

Similar Messages

  • White iPhone 4 camera flas won't turn off

    I have the white iPhone 4 and the flash on the camera won't turn off. It comes on randomly and then just turns off. Tried to soft and hard reset as well as restore. I thought it was an app but still no avail.

    Have you tried resetting the phone?
    -hold the sleep/wake button and home button simultaneously until the display goes black and the Apple logo appears.
    If that doesn't work, try updating the phone. If the issue is malfunctioning software this may fix it.

  • HT1688 What should I do after my iphone 4s' LED light won't turn off and the camera shutter won't open after it was dropped in salt seawater?

    How can I TURN OFF the LED light and TURN ON my camera shutter on my iphone 4s after it was accidentally submerged in seawater?

    Welcome to Apple Communities
    Water damaged the device, and you can't solve it. Take it to an Apple Store

  • Iphone: Screen gone black, Won't turn off, Restore has failed, 1.1.3

    Hi,
    I am having a problem with my iphone after upgrading to 1.1.3. The screen has gone black with a white spinning wheel(resembles a flower sort of).The wheel however is not spinning. I can see the top bar with the time, battery, and signal strength. The phone however will not turn off and restore yields an "Unknown Error (-19). Has anyone else had this problem after updating? Anyone have a fix for it or is this a job for the genius bar?
    Thanks for your replies.

    try this apple restore knowledge base
    http://docs.info.apple.com/article.html?artnum=307219-en

  • How can I turn off "Find My IPhone" when the phone won't turn off but the screen doesn't work?

    My IPhone has water damage so the screen has stopped working, even though the phone is still on. I need to restore the phone to send it back to the company, however when I try to restore it on the computer, it prompts that I need to turn of "Find My IPhone" in order to restore the phone. How can I do this on the computer with out use of the IPhone??

    You can't.

  • As i turned on my iphone 4s on and connected to a wireless internet a page opened from the app firewall ip and i usually choose all connections. so it got stuck i held the standy by button but it won't turn off. so i held the standyby and home buttons.

    As i turned on my iphone 4s on and connected to a wireless internet a page opened from the app firewall ip and i usually choose all connections. so it got stuck i held the standy by button but it won't turn off. so i held the standyby and home buttons. when it opened all apps music and pics where not there. why? then i enterted photos and the loading logo appeared then the standyby appeared and i entered my password and everything in my iphone was there but thing were scattered and apps wheren't in folders everything was messed up but no photos or music AND IT SAYS UP IN THE MIDDLE OF THE SCREEN EXIT SAFE MODE. so i restarted it again and it opened and nothing was there and again i entered photos and the samething happen again. why did this happen? and can i get my data back? and in the usage it says that these thing are there but not showing.

    stevejobsfan0123 wrote:
    The Find my iPhone service option is given to you when you first set up the device. If you just reset it, you may have been given that option. So, in other words, the service may have been enabled even if you didn't realize it. You can then go to www.icloud.com and click on Find my iPhone, and have it play a sound. Or, you can use the Find my iPhone app on your mom's iPhone, but the service would still need to be turned on on your iPod.
    Unlike Compukid said, Apple will not assist in locating a lost device without the Find my iPhone service.
    I found that out 2 years ago, it's just that I thought Apple might have changed that.

  • While attempting to update my ipad2 with the 8.1.3 update, screen froze towards the end of the update.  Tried to turn it off by holding power butter to do a hard reset, but it won't turn off.  How do I fix this?

    While attempting to update my ipad2 with the 8.1.3 update, screen froze towards the end of the update.  Tried to turn it off by holding power butter to do a hard reset, but it won't turn off.  How do I fix this?

    Have you tried a soft-reset : Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider if it appears), after which the Apple logo should reappear and it will hopefully reboot.
    If that doesn't work : If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

  • HT204368 After I updated my iphone 4 to ios 6.1.3 I can no longer connect to my bluetooth plantronics model M25.  I tried reset all settings after turning on and off also submitted diagnostic.  Do I have to buy yet another bluetooth set?

    After I updated my iphone 4 to ios 6.1.3 I can no longer connect to my bluetooth, plantronics model M25.  I tried reset all settings after turning on and off also submitted diagnostic.  Do I have to buy yet another bluetooth set?

    Thank you wjsten for your soon reply. Unfortunately on these days I'm in a country that Apple don't have any retail store here and for sake of time I prefer to fix it myself to DHL it to the nearest country to use its warranty. Do you have any idea how can I fix it? Do you think it's a software issue?

  • My Ipad2 won't turn off.  I've tried the reset method,  holding both buttons down for at least 10 seconds, but this doesn't work. I'm on version 5.1.1 and all other functions work except that I cannot get onto the internet via wi-fi either.  Help ??

    My Ipad2 won't turn off.  I have tried the reset method by holding both buttons down for at least 10 seconds, but this doesn't work.  I can't get onto the internet via wi-fi either (don't have a 3G card fitted).  All other functions seem to be working OK including charging. Not had this problem before, but I recently upgraded software to 5.1.1 so is there a bug in there somewhere?

    Look at last link.
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130?tstart=60
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • I reset my 3Gs, but now all I get is the Apple icon. It won't turn off or anything. Is it bricked? What is bricked? How do I fix it please. Can anyone help me please.

    Hi, I've just appear to have deleted my iphone and now all I'm getting is the Apple icon.
    It won't turn off or anything. I have tried holding in the off button and home button together,
    but the icon goes and comes back again. It won't connect to Itunes, as the device is not showing
    up. Can anyone HELP PLEASE. I think I need to reload Iphone back onto the device.

    Try to force your phone into recovery mode. Disconnect it from the computer's USB cord. Turn it off if you can by holding the sleep/wake switch until you see the red slide to off. If you can't turn it off, please continue. Press and hold the home button while plugging it into the computer's USB cord. Continue holding the Home button while iPhone starts up. While starting up, you will see the Apple logo. When you see "Connect to iTunes" on the screen, you can release the Home button and iTunes will display the recovery mode message.  http://support.apple.com/kb/HT1808
    Then you can restore your phone:  http://support.apple.com/kb/HT1414

  • HP 2210xi all in one printer won't turn off so I can try resetting it.

    I have a error message: Remove and check cartridge. I have removed both cartridges, cleaned them and cleaned the points on the printer. I tried to turn the printer off so I can unplug the power cord and see if resetting will help. Pressing the on/off switch does not turn the printer off. I have not tried downloading firmware updates (something I've never done) and will try that if anyone thinks it will help. I've read that my next step would be to buy new cartridges, but since the printer won't turn off I'm concerned that I'll be stuck with $50 worth of ink and still need a new printer. Any help will be appreciated!!

    Hi @3Friends ,
    Welcome to the HP forums.
    I understand you are having a problem with the scan to email feature on your Photosmart 7520.
    I would like to help you.
    Try setting a manual DNS.
    Here is a link, to a post by happytohelp01, that has some nice screen shots and the steps.
    It is for a 7510, but the steps will be the same.
    Efax 7510 still won't work after turning off/on ePrint several times
    If that does not get the scan to email working, you may have to remove, then enable the web services.
    This will be kind of like an uninstall/reinstall, for the scan to email and ePrint features.
    If you have a custom ePrint address, it will be lost.
    Not lost for six months, or a year, but forever.
    Just touch the ePrint icon on the printer
    Go into the settings sub menu, then scroll down and chose remove web services.
    It will bring you back to the main screen, just touch the ePrint icon again, and enable the feature.
    After that go to scan to email and set it up again.
    Please let me know if I can be of further assistance.
    Aardvark1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

  • Hi I just upgraded software through iTunes then unplugged iPhone now it is stuck on the connect to intunes screen, it won't turn off and iTunes and my computer won't recognize my phone? Please help

    Hi I just upgraded software through iTunes then unplugged iPhone now it is stuck on the connect to intunes screen, it won't turn off and iTunes and my computer won't recognize my phone? Please help

    My phone is doing the same thing. My computer acknowledges that I have connected my iPhone 4, however, iTunes will no longer connect or sync to my iPhone 4. I have uninstalled iTunes, Bonjour and all Apple products from my pc. I have re-installed them back on. I have reset my phone. I have emptied my temp folder. I have done everything. If my iPhone cannot update and sync with iTunes then I may as well get another phone from somewhere else. I am disappointed that I cannot resolve this issue.
    Rebeccaspe31, were you able to resolve your issue? If so how?

  • I tried to update the software for my iPhone 4S. It froze, and now won't turn off, or on, or sync.  Any ideas on how to fix this?

    I tried to update the software for my iPhone 4S, 16 GB to the most recent version (8.1?).  I don't know what I was updating from, because I can't access that, but it was whatever was installed on it (I got it about a year ago, so probably 6.something). 
    It froze, and now won't turn off, or on, or sync with my macbook plus, which is what I have always sync'd it to.  (I backed it up and sync'd it right before I tried to update the software.)
    Since it originally froze almost 3 hours ago, it shows a white screen with the apple on it and a line underneath.  When I try to sync with my laptop, it says it needs me to enter a passcode on the phone, which I can't enter because the screen is frozen.  So I'm unable to access the iPhone portion of iTunes.
    I have tried to turn it off, with no luck.  I have tried rebooting my laptop and syncing, but I still get the same result.
    Does anyone know how to fix this?
    I really wanted to wait to update the software, but I was having internet connectivity issues for the past 3 weeks, and Sprint suggested updating the phone's software.
    Thanks in advance for your help!

    Hi NWL1,
    Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
    Thanks for using Apple Support Communities.
    Have a great day,
    Mario

  • My iphone won't turn off. What can I do?

    when i try to get my text, the screen is blank. \ i tried to turn off my iphone and start it again to see if that would help, and it won't turn off. is there a way to turn it off other than holding the button on top down?

    Do a reset, hold down the home and power button for a couple seconds until you see the apple logo.

  • Iphone 4s is frozen and won't turn off.  How do I turn it off if the button at the top doesn't work?

    My iphone 4S is frozen and won't turn off.  Is there another way to reboot or turn off the phone besides the button at the top?

    Try to Reset your device. 
    Press and hold both the Sleep/Wake button (I know you think it's broken, but try) and the Home button for at least ten seconds, until the Apple logo appears (ignore the Slide to Power Off that shows up first).

Maybe you are looking for

  • Seagate 1TB Solid State Hybrid Drive SATA 6Gbps 64MB Cache 2.5-Inch ST1000LM014

    Hello again, is the Macbook Pro 13-inch early 2011 compatiable with the Seagate 1TB Solid State Hybrid Drive SATA 6Gbps 64MB Cache 2.5-Inch ST1000LM014 and if so, how much faster would it be than a regular HDD?

  • Error testing configuration: "HTTP connection failed"

    Hello all, I get the following error message when I want to test a configuration with the Configuration Test Tool (I replaced the hostname): Internal Error HTTP connection to ABAP Runtime failed. Error: 403 Forbidden URL: http://<hostname>:8065/sap/x

  • Can't send mail after 10.5.6

    Anyone having trouble sending email after upgrading? I can receive it fine, but sending has been a no-go for nearly 24 hours now. All my server settings are accurate and my ISP reporst no issues on their end. What gives?

  • OEM for sun solaris

    Hello, I'm working on Database studio (Oracle Enterprise Manager) under window environemt, but I'm wondering if there is GUI OEM for sun solaris like this in windows ?and if there is one what's the name of the file, or how can i install it ? Thanks.

  • Using Managed bean

    Hi All, How to use managed bean instead of backing bean to retreive a value from a object. a)Say in my form i have selectoneChoice box and i need to retreive the value inputed by the user b)According to the value selected by the user i need to show a