Original iPhone not able to connect in iTunes
I got my original iPhone out for my son to use for music and games today. I was able to sync and back it up without issue. However, when i was trying to update the software something happened. I wasn't sitting at my computer so I'm not sure what. Now I have a wiped phone. In trying to get it to sync back up with iTunes it does appear under 'Devices' but it won't connect and only provides me an option to Eject. No restore, etc.
I don't need the info on the phone (I already got the pictures), but I would like to be able to sync my music and add some new games on to it.
Any help in getting this working would be greatly appreciated.
Thanks, miless. Good idea. The problem is I can't get into the phone. It's wiped clean at this point. I just deleted the backup file for this phone thinking that was part of the problem also.
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Hello there, Nau1988.
The following Knowledge Base article should help with troubleshooting your issue:
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http://support.apple.com/kb/TS1368
In your case, focus on the section titled "Troubleshooting on an iPhone, iPad or iPod Touch", there are detailed steps here for working to a resolution of your issue.
Additionally you might want to review the recommendations in this article as well:
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please help!Hello FoxyNix
Check out the steps below to troubleshoot you issue with connecting to the iTunes Store on your iPhone
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time. Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular. Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Regards,
-Norm G. -
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Looking at the error message "The Network Adapter could not establish the connection" , It appears hostname and port may be incorrect. Review the targets.xml under E:\oracle\product\10.2.0\db_1\SAP_solman_SDB\emd and
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(Apologies for butting in, wha.)
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Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
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http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
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http://support.apple.com/kb/TS1368
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http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
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For those who are getting annoyed, I have found a solution which requires you to create a new apple ID without using credit card information:
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There are several things, any one of which or any combo of which may help. So sometimes you have to fiddle to find what works.
Give your device a reset. Hold down the sleep and home keys past when you see the red power down slider and until you see the silver apple. Let it reboot and try again.
Swap out your charger and cable, see if that fixes it or if the issue continues. Try a different USB port.
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Uninstall and reinstall iTunes. You can also look in the control panel and add/remove programs, see if there's something like the apple mobile device driver/control and remove that, then plug your device back in. That is what tells your computer what to do with the iPad. -
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thanksClose your iTunes,
Go to command Prompt -
(Win 7/Vista) - START>PROGRAMS>ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START>PROGRAMS>ACCESSORIES>Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
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I would LOVE an answer as this is driving me crazy.
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You subscribe to a tethering plan with your cell carrier, turn on personal hotspot on your iPhone then pair it with your Mac. This allows the Mac to use the cell data on your iPhone.
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