Original itunes account lost by Apple

Hi.  I created an itunes account in 2006 when I purchased my first iPod.  Obviously, I have purchased many songs through itunes with this account.  With one of the itunes updates a few months ago (I don't remember which one), I had to wipe my iPod and itunes and re-install from scratch.  It's a longer story than this, but the bottom line is that Apple no longer has a record of the original itunes account I created and all the songs I purchased with that account are "not authorized" any longer on my PC.  So, I can't sync, listen, etc.  I think Apple owes me credit for the songs that are locked so that I can re-purchase.  What say you?

Anything purchased prior to 2009 would have been sold on a one successful download basis. You would have been reminded of your responsibility to backup your data. I would be surprised if the original Apple ID email and password are not still valid for authorising a computer to your purchases, but your older purchases may well not show up in the purchase history. There may well be a cut off at 2009 and any content can be withdrawn from the store by the rights holders at any time so even the current "stream everything from the cloud on demand" policy still has a potential sting.
When you "had" to wipe your iPod and iTunes you could have backed up both before doing so.
tt2

Similar Messages

  • Hi there I lost my password for my original iTunes account I can't recover it because the email address it is registered under is not longer valid How can I access my old account?

    Hi there.
    I did a factory restore and then restored it with iCloud back-up. I have been using lots of Apple products and i have used three different email adresses. Almost all apps restored perfectly but everytime i try to play a song in the Music app, i asks me for a Apple-ID i had no idea i have used.
    Hence:
    I lost my password for my original iTunes account
    I can't recover it because the email address it is registered under is not longer valid
    How can I access my old account?
    Can't find a place to change the email address to my new one without the password which I no longer remember.
    There is no way to just erase Apple-ID's on my device either.
    What to do? Should i ju give up and start from scratch and delete 2 years of stuf?
    Cheers!

    If you can remember the answers to the security questions when you set up that account - I think that you can reset the password without needing email authentication. You can try it here. Read it and see if it's possible. But if you can't remember the answers to the questions it will not work.
    http://support.apple.com/kb/ht1911

  • HT4623 I bought my iPad from a friend and updated to iOS 7.1. Now in order to activate it I need to sign in using the original iTunes account but I can't contact the owner. Is there a way to get past this or should I toss my iPad into the garbage?

    I bought my iPad from a friend and updated to iOS 7.1. Now in order to activate it I need to sign in using the original iTunes account but I can't contact the owner. Is there a way to get past this or should I toss my iPad into the garbage?

    Ask previous owner to remove his device from account
    http://support.apple.com/kb/TS4515

  • HT4972 what happens if original itunes account is no longer accessible

    my original itunes account is no longer available to me.  My computer crashed and i have since been using another computer. I need to update my ipad.  Do I have any options but to sync to this new computer?
    Thank you for your help

    If you have another computer, you can authorize that computer with your Apple ID and Password. [Store - Authorize This Computer]
    Then, in settings, set it up to NOT automatically sync your iPad when it is recognized in iTunes. [Edit > Preferences > Devices > Prevent iPods, iPads, iPhones From Syncing Automatically]
    Now, connect your iPad to your computer with iTunes open.
    Once iPad is recognized on the left side of iTunes Screen, right click it and choose Transfer Purchases.
    From then on, you can update and use iTunes on that computer just like your old computer. 

  • How do I access my original iTunes account on new MacBook?

    I recently purchased a MacBook Pro. I have my original iTunes account set up on my old laptop, which I am unable to even turn on because it needs to be repaired (which I really have no intention of doing now).  How do I access my old iTunes account/downloads to be on my new Mac?  There was a message that read something to the effect of "cannot have your iTunes account set up on more than one computer," I think.  I'm not even able to sync my iPod to my new Mac without risking losing all of the content that is on my iPod.  I have iTunes open on my Mac, am able to send downloads there, but I do not think I am signed in (they are all NEW downloads, nothing old from old laptop).  PLEASE HELP!!  Thanks in advance.

    In other words, how can I access my iTunes library/content from iTunes on my other computer?

  • How can I share two differents Itunes accounts in my Apple TV ? I have one and my wife has another account and we want to share both in our apple tv. How can I do this ???

    How can I share two differents Itunes accounts in my Apple TV ? I have one and my wife has another account and we want to share both in our apple tv. How can I do this ???

    I assume you have different iTunes collections on different PC's, or on different logins on the same PC?  If that's the case then just enable "Home Sharing" in each iTunes using the SAME iTunes username and password as you enabled home sharing on the Apple TV with. The account used for home sharing is NOT the same as the account used to access the iTunes store, so as long as you use the same account (pick one, doesn't matter which) then you should see both of yor iTunes libraries on the Apple TV. Note - each iTunes has ti be running in order for the Apple TV to see the library.
    Here's some details on how to do it:
    http://support.apple.com/kb/HT4363

  • Can I have more than one itunes account on my apple tv?

    Can I have more than one itunes account on my apple tv?  We have two accounts in our family and would like to be able to switch between them.

    Thank you.  What I was really trying to find out is if there is a limit on switching iTunes accounts - I have a vague memory of reading that changing from one iTunes store account to another was going to be limited in some way, but maybe this is on iTunes itself?  Or perhaps my memory is incorrect?   We have two iTunes accounts and swap back and forth regularly on our iPhones and iPads to buy and update apps without a problem.  I couldn't find any reference to it on a quick search yesterday so what I have done with the AppleTV is leave it set to one account, and we watched the other account content via my Macbook.

  • Can I use more than one iTunes account with my apple TV?

    Can I use more than one iTunes account with my apple TV?

    That depends what you mean. If you mean can you purchase from more than one iTunes account on the Apple TV, then the answer is no. If you mean can you stream from more than one iTunes library, which use different accounts, then the answer is yes, so long as they both use the same ID and password for homesharing.

  • HT1491 I have two itunes accounts with different Apple ID's.  How can I merge them into one?

    I ahve two itunes accounts with different Apple ID's.  How can I merge them into one account?

    Apple has no provisions for this. You cannot merge multiple Apple ID's into one ID. Content is always tied to the Apple ID that was used to purchase it.

  • HT204266 I have two itunes accounts with 2 apple ID's.  How do I combine them?

    I have two itunes accounts with two Apple ID's how can I combine them?

    It's not currently possible to merge accounts, nor to transfer content from one account to another account - content will remain tied to the account that bought/downloaded it.

  • Can I register more than one iTunes account on my Apple TV

    Hi all, am I able to set up more than one iTunes account on my Apple TV? My flatmate and I have different files on our computers, so we'd like to have both of our stuff on Apple TV. Is there a way that we can either register both of us or just switch between the users?
    Thanks

    Your question states that you already have an tv, so I'll restrict the answer to the current model only. You also ask if you can both have stuff ON the tv, from which I then assume you are asking if you can sync from both computers to the tv which you can't.
    Only one computer can provide the primary library and sync content to an tv, you can of course set the other computer up to provide a secondary library and stream content to the tv from it when it is on with itunes running.
    (Please excuse my unsupported nomenclature)

  • Itunes account for multiple apple products

    Do you have to have an itunes account for multiple apple products, or can you share?

    Have a read here...
    https://discussions.apple.com/message/18409815?ac_cid=ha
    And See Here...
    How to Use Multiple iDevices with One Computer

  • How can I have my iTunes account back after apple has disabled it?

    My Itunes Account has been disabled for not paying . after that I payed and they took the moeny owed.
    but still my account disable.
    How can I have my iTunes account back after apple has disabled it?

    contact iTunes support team

  • Our original iTunes account is on a computer with Windows Xp.  My iPad will not sync to that computer.  Is ther any way I can access that iTunes library of music on my iPad2?

    My original iTunes account is on a computer operating a Windows Xp system. My iPad2 cannot access that music library. Is there any way the iTunes app on my iPad can access my iTunes music library without using that computer?  I have tried downloading the iTunes 10.6 to the computer, but it won't complete the download.

    You say your phone will not sync but then you say, "when it does sync."
    Does it sync or not? Did you remember to select music to sync onto your phone before clicking on Apply or Sync?
    You do have to have iTunes on your computer in order to sync your phone. And your music must be in iTunes.

  • My friend gave me her ipod about 2 years ago. neither of us know the passcode and now we have no way to link it to the original itunes account. is there a way i can reset it so i can use it?

    my friend gave me her ipod about 2 years ago. neither of us know the passcode and now we have no way to link it to the original itunes account. is there a way i can reset it so i can use it?
    I have tried plugging it in and holding the sleep/wake button and home button at same time and all it does is gives me the "slide to power off" option. Is there anything I can do??? Please Help!
    Message was edited by: Unordinary92

    Try DFU mode and then restore
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    Or try using this program to place the iPod in recovery mode
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    - Next try the manual install method of:
    iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
    Place the iPod in recovery mode after the firmware download is complete and then restore using the instructions in the article. Sometimes recovery mode timeouts and returns to disabled before the firmware download is complete.
    - Then try on another computer

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