Original serial number logic

I'm trying to install a 2nd instance of Logic Studio on my MacBook Pro and the "wizard" is asking for original serial number or insert Logic XSKey. If I don't know what either of these is - how do I move forward with the installation?
Any help is much appreciated!

You seem to have an upgrade box of Logic Studio. This only contains an upgrade serial number, you still need to proof that you own a full version of Logic. This can either be done by entering an older serial number or plugging in the XSKey, which came with older versions. Without that, you can proceed and later use the app.

Similar Messages

  • Please enter your original serial number, or insert your logic XSkey

    I just re-installed Logic Pro on my new Mac, but upon launching, it asks me for serial #.  Apparently, I'm using the "upgrade" serial, so after I put in the number, it says "Please enter your original serial number, or insert your logic XSkey".  I've searched my big Logic 8 box, but all I have are manuals and disks, with no serial #.  I can't find the old dongle either, since I've been using without it on my previous computer.  How do I get past this?

    Thanks for that post Bee Jay,
    Just tried doing this, didn't work, after closing logic and re-opening without the XSKey it brings up the same 2 boxes, first to insert my upgrade serial and then the original serial. I really hope there is going to be an upgrade to fix this problem as otherwise it looks like ill be stuck with XSKey after all.
    Message was edited by: Ern dsm

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  • Can't find original serial number - have update numbers, can't open Aperture on new mac

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    The information may be in your Apple Store account.
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  • Aperture wants the original serial number and I don't have it!!?!!

    I upgraded to a newer iMac and migrated all my files over to it. When I tried to open Aperture it asks for the serial number (I have 2.1.4). No worries, I input the serial number. Then it says that my serial number is for an upgrade and it wants the original serial number. I bought aperture years ago and have no record of the original serial number. The Apple website says I need all kinds of documentation to get a new serial number, the store that I bought it from is now closed and I now live on the other side of the world from where I bought it. Surely, I don't need to buy a new copy of Aperture? Shouldn't Migration Assistant carry with it the software history? This doesn't seem right to me.
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    What is or is not "anti-customer", expectations and experiences differ, surely. Nonetheless I have never ever not had a copy of my serial numbers? How about simply adding a SOFTWARE group in your address book and adding what you've got. Takes about 30 seconds per purchased application, and saves you looking for a printed copy next time you need to re-install due to a new machine etc. Simply copy & paste and you're back to reading mails or drinking coffee.
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  • I have original cs3 master collection but scratched. i need to install it on my macbook pro (mavericks). Adobe download links don't work. I have original serial number. what should i do? i paid a lot for the package.

    I have original cs3 master collection but scratched. i need to install it on my macbook pro (mavericks). Adobe download links don't work. I have original serial number. what should i do? i paid a lot for the package.

    Downloads available:
    Suite:  CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5 | 4 | 3
    Captivate:  7 | 6 | 5
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • Im having trouble activating my CS2 with my original serial number as well as the new serial number privided by Adobe

    im having trouble activating my CS2 with my original serial number as well as the new serial number privided by Adobe

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  • Where can I find my original serial number

    Where can I find my original serial number? All I have is my upgrade number. Bought the original Aperture product in an Apple Store along with my iMac. It was pre-loaded.

    BAck in the day of hard media even when a program was preloaded on a computer bought from Apple the DVD's would be included and given to the customer. This was the only way to reload a program if the system failed. The serail number would have been included in the box.
    If you are certain you do not have the original DVD's then the only thing you can do is to contact Apple to get a replacement serial number.  See Pro Application Replacement Serial Numbers

  • I purchased Elements 11 then upgraded to 12 and now it says my free trial has expired I have my original serial number but when I enter it I'm told it is invalid

    I bought elements and now its says my trial has expired
    entering the serial number doesn't work

    capnpanic wrote:
    I bought elements and now its says my trial has expired
    entering the serial number doesn't work
    Your caption says "I have my original serial number" , so do you mean to say the original for PSE11?  If so then it won't work in PSE12.  You need to enter the serial number you got in the email when you bought the upgrade from Adobe as download.  Did you get the email from Adobe about this and have you kept it in your inbox or somewhere safe?

  • Message: "Please Enter Your Original Serial Number"

    I have Aperture 3.2.2 running on my Mac Pro. I have in the past purchased Aperture 1, then 2, then 3.
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    Using SuperDuper I have backed up my Mac Pro to my MacBook and the 3.2.2 was duly transferred over.
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    I can't recall how I installed 3.0 as I have no disks here on file, although it is obvious I couldn't have used the upgrade disk if I didn't
    have 3.0 legit on my MacPro.
    Tried to contact Apple to straighten this out but unable to get a live person on the line.
    Your assistance would be appreciated.
    Regards
    Ron

    Usually you should install Aperture from the original media, but if you do no longer have the install disk, try these links:
    Re: Why does Aperture "lose" registration info?
    Pro Application Replacement Serial Numbers:  http://support.apple.com/kb/HT1861?viewlocale=en_US
    Or try Apple Customer Support at 1-800-SOS-APPL.

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