Originally purchased the downloadable version of adobe PS elements 12. My computer crashed and they sent me the cd version for a macbook. I cannot find the serial number in the packaging.
Hello, I purchased PS elements 12 for a windows pc. This pc died and I had to buy a new computer, I got a Macbook air, and since I had just downloaded PS elements 12 adobe was nice enough to send me the cd version for a mac in the mail. I did not have a cd drive at the time so I've taken a few months to get around to installing it. I am attempting to now but I cannot locate the serial numbers. Also I purchased the original and the second set through the official adobe website, not through a different retailer.
Thanks for the help!
use your orignal serial number.
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My World
You should have two choices for obtaining working installation files....
1. If you purchased the installation files from Adobe....go to the Adobe web site, sign in with your Adobe ID and Password, go to the Search field at the top right of that web page and type in My Orders. Then follow the My Orders to your orders and select the order involved. There should be a place there to download new installation files.
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http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html
The important matter with this route is read and carry out carefully the web site's "Note: Very Important Instructions" and the "here" button in the instructions so that you do not get Access Denied.
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Thanks.
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