ORPOS system tries to insert the journal when device goes offline

ORPOS 13.1.3 system tries to insert the journal for system status as any one of the device goes offline such as Database,Scanner, MICR, Till, Printer,etc. In view of such instances duplicate insertion for the same device status might result in access primary key violation which is a known issue. However, we still need to confirm whether its a base product behaviour or customization errors. we were not able to simulate this issue in UAT environment seems the chances for this occurence is rare.
Can you please confirm whether its base product issue?
Appreciate your help.
Regards,
Hari

Hi Hari
If it is creating any issue it seems to be a customization issue. May be if you can share logs we can help you more.
JL_ENR table contains JournalBeginTimestamp as his primary key which cannot be same for any 2 journal
But as such POS going online/offline multiple times does not create any issue
Regards
Saurabh
[email protected]
Edited by: kukreja.saurabh on Sep 6, 2011 10:11 PM

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