OS 10.3.9 won't fax

About 8 hours, now, trying to send a fax using 0S 10.3.9 or Faxstf X. Apparently, the bundled Faxstf version does not work (Smith Micro has promised to send a download link for v. 10.5.3 but I have not rec'd it) and also conflicts with Panther. Either Panther does not work, either, or one must remove Fax stf (no instructions on how, no installer disks with me) before Panter will work. I have tried sending via Epson Scan "Copy to Fax" (which worked beautifully on OS9,2,1 with Global Fax software) and also scanning, saving, then faxing from the document. Others have described the same phenom.: Appears to read the fax to somewhere, places title in the jobs window with a "hold" designation and an expiration time of around 3 minutes or so, and just sits. Once, a message flashed by about a software error. Epson drivers were just updated. I tried disabling the receive fax function in the Print/Fax prefs (per Smith Micro) and using Faxstf to no avail. the apple internal modem is selected. The same phone line is functioning fine as I write for Internet access. Help. I need to get info to people who do not use email! Thank you.

Hi MadAl!
Your computer specs say G4 tower Mac OS 9.2.x.
Is this the Mac and system you are referring to?
Have you upgraded the OS, or made any other changes?
What has transpired between the last time it started normally and now?
Any unusual occurances, like crashes, freezes, error messages, etc?
Please provide some additional details.
ali b

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My printer and scanner works fine, but it will not send or receive a fax. I went through all the troubleshooting steps on the hp website and it still won't fax. I'm not sure what else to do. The phone line is good.

Hi Cathy_Orleans, welcome to the forums,
I understand you are unable to send or receive faxes from your Officejet 8600 Plus. I would suggest trying all of the troubleshooting steps in the guide below for this problem.
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If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions: click here.
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R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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Hello KD_at_A-Tex, and welcome to the HP Forums, I hope you enjoy your experience!
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Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
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I work on behalf of HP
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Problem solved by experimenting. Don't ask me why, but it works when I do this:
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Hello @fuzzyfb , and welcome to the HP Forums!
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Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

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Say thanks by clicking the Kudos thumb up in the post.
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You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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Have a wonderful day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Hello try to send the first fax then push home button and then send second fax

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Hello ang31,
Welcome to the Forums
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R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

OS 10.3.9 won't fax

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