OS 10.4.7 on a G3 - doesn't detect internal modem. How to solve?

The OS X 10.4.7 was recently installed on my iMac G3. However, when I access Systems Preferences, then Network, the Internal Modem option desn't show up.
Since I would like to use the internal modem to access the internet, can anyone please help me solve this problem?
Thanks.

Is the modem currently plugged into a phone line? If not, perhaps not having an active phone connected to the modem makes the choice to select it unavailable. I'm not sure if Apple makes its software "that smart" but I wouldn't be surprised...
If you do have an active phone line plugged in, maybe it is a malfunction in the modem itself.
Did this iMac previously boot too Mac OS 9? If so, and a bootable System Folder is still available, a good test would be to start up in Mac OS 9 and see if the modem works. I've heard Mac OS X is sometimes flakey about using a modem.

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