OS 10.6.4 compatibility with HP OfficeJet 6500 & Epson Artisan 700

Just purchased MacBook Pro and upgraded iMAC and Mac Pro on my local network to OS 10.6.4. iMAC is connected to local network via Ethernet, other computers and printers HP OfficeJet 6500 and Epson Artisan 700 connected via wireless. All went pretty good except for the two printers. You need to install Rosetta for some 3rd party software to work. It's on the OS 10.6.3 disk.
The HP OfficeJet 6500 is new. In the printer box was a notice to NOT use the enclosed CD's if using OS 10.6. HP manual was terrible. Key was getting the local network operating and then using HP printer keypad to select SETUP/NETWORK SETUP/WIRELESS SETUP WIZARD. It automatically found the name of my local network and then asked me to enter the WEP Key Code of my local network. For some reason the WIRELESS SETUP WIZARD didn't show up for the first day. Now have access to the printer from all computers - even duplex mode works.
Can't say the same for the Artisan 700 we've had for one year and was working good with OS 10.5. The only computer that could not access the Artisan 700 was the one connected via Ethernet to the local network (other computers wireless). Tried downloading Epson drivers, Network setup S/W, etc. Epson says there is a problem with TCP/IP connection and are "working on the problem" - in the mean time use Bonjour driver. I installed print drivers from OS 10.6.3 disk and then did Apple software update. Don't know why but suddenly Bonjour driver showed up and the Artisan printer was recognized by the computer connected to network via ethernet. Also had to manually set up the Artisan printer again using the printer keypad to select local network and enter the WEP Key Code. Duplex printing does not work though. Year ago when we bought the printer had to call Epson who after 1.5 hr on phone got duplex working, but didn't know why or how. I'd taken notes and tried same thing, but didn't work this time.
Perhaps this will help other people deciding to do an OS upgrade.

Thanks for response on the Epson duplex mode problem. I downloaded the updater, but it would NOT open after I installed it. The install created a second file called InkJet Printer 2 (original was w/o the 2). The updater tool is v 8.33 on the one just downloaded while the existing one was v 6.66, so definitely a later version. The v 6.66 gave message "unexpected quit", so it would not open either. Got same results on iMAC and MAC PRO. Do I delete the original InkJet printer file before installing the new download? Was afraid to as afraid driver would not work at all. What am I doing wrong???
When select duplex mode in the print window get message "duplexer not installed" on both computers.

Similar Messages

  • Apple macbook air compatibility with HP Officejet 6500 Wireless

    Two questions
    1. If I buy a new current model  MacBook Air, will it work with my HP Officejet 6500 Wireless printer?
    2. Sometimes when I power up the printer, it can take as long as five minutes to register "ready." Why the erratic time to go online?
    Thanks
    TT95

    Thanks for your swift reply to the Apple/HP compatibility question.  Trust it will work when I buy MacBook Air. The HP app available at iTunes store helped us make our older Apple IPad print compatible even though the HP 6500 Wireless is not equipped with AirPrint.
    Regarding slowness of HP 6500 to reach "Ready" stage for printing. This is a printer for home use, so it not on a network. It always eventually prints.
    Your help is much appreciated.
    TT95

  • Scanning with HP Officejet 6500 Wireless All-in-One Printer - E709n using Windows 7 Pro editition

    I have had this printer for many years and it was fully operational only for the first two years of its link to my computer.  I have uninstalled and reinstalled the software many times with no success.  The Printer/Scan doctor does not solve the problem  and gives an error HP Twain Scan.  The HP Scan Flow Manager also says that software components are missing The printer works fine but the scanner in the solution center always responds with a error code saying installation is incomplete, "reinstall HP Photosmart software that came with the device and try scanning again" .  The extended error information is  4,[2,0,80040154), (0,0,0),(3,56,0)] Another computer, my wife's laptop, running Windows 8 was operational until the end of May 2015, and she is also getting this error code with her computer.  This has got to be the most annoying all-in-one I have ever used.  I have a Canon all in one at work that I have used with the laptop and the all operating features are mindless...it just works.  HP software must have compatibility issues either related to operating systems updates or security software.  My computer uses AVG, the laptop uses McAffee and beither scanner operates with this printer. I need to get this scanner operational!

    Hi , Welcome to the HP Forums! I understand that you cannot scan with your HP Officejet 6500 wireless printer on Windows 7 and 8. I am happy to look into this issue for you!  Some questions for you:  Are you able to make copies with the printer from the scanner glass? Loading and Copying 216 x 279 mm (8.5 x 11 inch) Plain Paper. (This way we can verify that the hardware is functional.)Do you see any error messages on the printer's display screen, or blinking lights?  In the meantime, please take a look through this scanning guide, An 'HP Cue Scanning Flow component has encountered a problem and needs to be closed' Error Displays for HP Deskjet, Officejet, and Photosmart All-in-Ones. Hope to hear from you soon!  “Please click the Thumbs up icon below to thank me for responding.”

  • Troubles with HP OfficeJet 6500 E710n-z on Arch Linux

    Recently, I have tried to use my printer after five months break. It used to run smoothly on Arch Linux with hplip. However, now, I have not managed to make it print properly with hplip again. This is my configuration, as seen from the CUPS web interface:
        Driver: HP Officejet 6500 e710n-z hpijs, 3.12.11 (color, 2-sided printing)
        Connection: hp:/net/Officejet_6500_E710n-z?ip=192.168.1.4
    After trying to print some test page, the jobs listing in the CUPS web interface showed me a error message "Filter failed". I deleted my .cups and .hplip directories in my home folder and reinstalled cups and hplip. The same symptoms appeared again after restarting and a fresh installation.
        HP_Officejet_6500_E710n-z-400     Unknown     Withheld     98k     Unknown     pending since Sat 05 Jan 2013 04:22:46 PM CET     "Filter failed"
    My Arch system is up-to-date. I heard that it might have become necessary to install the hplip-plugin somewhen in the last month for some HP printer models. If I understand the table at the bottom of http://hplipopensource.com/hplip-web/mo … 10n-z.html correctly, then the hplip-plugin is neither required nor available for my printer model. I tested also installing it from AUR, just because it was worth a try (https://aur.archlinux.org/packages/hplip-plugin/), but this made matters worse, having my printer to madly produce almost-empty paper with some crap characters at each page top. As expected, the hplip-plugin was a dead-end, and I uninstalled it to continue some experimentation with printing test pages (all on the same page, mind the trees!). Resuming the printer, CUPS prints
    ***** Unable to open the initial device, quitting.
    Looking at the number of hits on Google, this seems to be one of the favourite error messages. I looked at the output in /var/cups/error_log
    D [05/Jan/2013:16:39:10 +0100] [Job 407] Spooler: cups
    D [05/Jan/2013:16:39:10 +0100] [Job 407] Printer: HP_Officejet_6500_E710n-z
    D [05/Jan/2013:16:39:10 +0100] [Job 407] Shell: /bin/bash
    D [05/Jan/2013:16:39:10 +0100] [Job 407] PPD file: /etc/cups/ppd/HP_Officejet_6500_E710n-z.ppd
    D [05/Jan/2013:16:39:10 +0100] [Job 407] ATTR file:
    D [05/Jan/2013:16:39:10 +0100] [Job 407] Printer model: HP Officejet 6500 e710n-z hpijs, 3.12.11
    D [05/Jan/2013:16:39:10 +0100] [Job 407] Job title: Leafpad job 5
    D [05/Jan/2013:16:39:10 +0100] [Job 407] File(s) to be printed:
    D [05/Jan/2013:16:39:10 +0100] [Job 407] <STDIN>
    D [05/Jan/2013:16:39:10 +0100] [Job 407] Ghostscript extra search path ('GS_LIB'): /usr/share/cups/fonts
    D [05/Jan/2013:16:39:10 +0100] [Job 407] Printing system options:
    D [05/Jan/2013:16:39:10 +0100] [Job 407] Pondering option 'number-up=1'
    D [05/Jan/2013:16:39:10 +0100] [Job 407] Unknown option number-up=1.
    D [05/Jan/2013:16:39:10 +0100] [Job 407] Pondering option 'job-uuid=urn:uuid:ac6ebe82-17e5-3f8f-49ec-01820c35ea2e'
    D [05/Jan/2013:16:39:10 +0100] [Job 407] Unknown option job-uuid=urn:uuid:ac6ebe82-17e5-3f8f-49ec-01820c35ea2e.
    D [05/Jan/2013:16:39:10 +0100] [Job 407] Pondering option 'job-originating-host-name=localhost'
    D [05/Jan/2013:16:39:10 +0100] [Job 407] Unknown option job-originating-host-name=localhost.
    D [05/Jan/2013:16:39:10 +0100] [Job 407] Pondering option 'time-at-creation=1357400341'
    D [05/Jan/2013:16:39:10 +0100] [Job 407] Unknown option time-at-creation=1357400341.
    D [05/Jan/2013:16:39:10 +0100] [Job 407] Pondering option 'time-at-processing=1357400341'
    D [05/Jan/2013:16:39:10 +0100] [Job 407] Unknown option time-at-processing=1357400341.
    D [05/Jan/2013:16:39:10 +0100] [Job 407] Options from the PPD file:
    D [05/Jan/2013:16:39:10 +0100] [Job 407] Pondering option 'InputSlot=Default'
    D [05/Jan/2013:16:39:10 +0100] [Job 407] Pondering option 'Quality=FromPrintoutMode'
    D [05/Jan/2013:16:39:10 +0100] [Job 407] Pondering option 'MediaType=Plain'
    D [05/Jan/2013:16:39:10 +0100] [Job 407] Pondering option 'PageSize=Letter'
    D [05/Jan/2013:16:39:10 +0100] [Job 407] Pondering option 'PrintoutMode=Normal'
    D [05/Jan/2013:16:39:10 +0100] [Job 407] Pondering option 'DryTime=Zero'
    D [05/Jan/2013:16:39:10 +0100] [Job 407] Pondering option 'Duplex=DuplexNoTumble'
    D [05/Jan/2013:16:39:10 +0100] [Job 407] ================================================
    D [05/Jan/2013:16:39:10 +0100] [Job 407] File: <STDIN>
    D [05/Jan/2013:16:39:10 +0100] [Job 407] ================================================
    D [05/Jan/2013:16:39:10 +0100] [Job 407] Filetype: PDF
    D [05/Jan/2013:16:39:10 +0100] [Job 407] PID 28827 (/usr/lib/cups/filter/pdftopdf) exited with no errors.
    D [05/Jan/2013:16:39:10 +0100] [Job 407] Storing temporary files in /var/spool/cups/tmp
    D [05/Jan/2013:16:39:10 +0100] [Job 407] File contains 1 pages
    D [05/Jan/2013:16:39:10 +0100] [Job 407] Starting renderer with command: gs -dFirstPage=1 -q -dBATCH -dPARANOIDSAFER -dQUIET -dNOPAUSE -sDEVICE=ijs -sIjsServer=hpijs -dDEVICEWIDTHPOINTS=612 -dDEVICEHEIGHTPOINTS=792 -sDeviceManufacturer="HEWLETT-PACKARD" -sDeviceModel="HP Color LaserJet 2600n" -dDuplex=true -dTumble=false -r300 -sIjsParams=Quality:Quality=0,Quality:ColorMode=2,Quality:MediaType=0,Quality:PenSet=2,PS:MediaPosition=7 -dIjsUseOutputFD -sOutputFile=- /var/spool/cups/tmp/foomatic-3lyFKy
    D [05/Jan/2013:16:39:10 +0100] [Job 407] Starting process "kid3" (generation 1)
    D [05/Jan/2013:16:39:10 +0100] [Job 407] Starting process "kid4" (generation 2)
    D [05/Jan/2013:16:39:10 +0100] [Job 407] Starting process "renderer" (generation 2)
    D [05/Jan/2013:16:39:10 +0100] [Job 407] JCL: %-12345X@PJL
    D [05/Jan/2013:16:39:10 +0100] [Job 407] <job data>
    D [05/Jan/2013:16:39:10 +0100] [Job 407] prnt/hpijs/hpijs.cpp 269: unable to set device=HP Color LaserJet 2600n, err=48
    D [05/Jan/2013:16:39:10 +0100] [Job 407] prnt/hpijs/hpijs.cpp 290: unable to set device=HP Color LaserJet 2600n, err=48
    D [05/Jan/2013:16:39:10 +0100] [Job 407] renderer exited with status 1
    D [05/Jan/2013:16:39:10 +0100] [Job 407] prnt/hpijs/hpijs.cpp 697: unable to read client data err=-2
    D [05/Jan/2013:16:39:10 +0100] [Job 407] Possible error on renderer command line or PostScript error. Check options.Kid3 exit status: 3
    D [05/Jan/2013:16:39:10 +0100] [Job 407] STATE: +connecting-to-device
    D [05/Jan/2013:16:39:10 +0100] [Job 407] PID 28828 (/usr/lib/cups/filter/foomatic-rip) stopped with status 9.
    Indeed, some errors show up. I find it strange that ghostscript is called with a parameter -sDeviceModel="HP Color LaserJet 2600n" -dDuplex=true even though I clearly have an inkjet printer and no laser printer – and also specified the correct printer model. Also later, I can see the two lines
    D [05/Jan/2013:16:39:10 +0100] [Job 407] prnt/hpijs/hpijs.cpp 269: unable to set device=HP Color LaserJet 2600n, err=48
    D [05/Jan/2013:16:39:10 +0100] [Job 407] prnt/hpijs/hpijs.cpp 290: unable to set device=HP Color LaserJet 2600n, err=48
    which to the best of my knowledge indicates some internal mess. Raising the debug level in cups.conf did not tell me anything new.
    Notably, using the hpcups driver at least makes the printer print pages properly, but the wonderful (mind the trees) duplex-mode seems to only be available when using hpijs when selecting the PPD file in the add printer wizard. That is why I want to stay with the driver mentioned above.
    The trouble for me is that the printing pipeline is so complex and so many components are involved that I have no real good starting point to where exactly post bug reports. I would appreciate if some fellows with the same printer and the same errors could confirm my description. Or even point out how to get that organism to paint ink properly on the paper. Any ideas where to start? Or references to better resources regarding the combo of HP OfficeJet 6500 E710n-z and Arch? Is it just an regression bug and will be fixed? Is my system corrupted in some way? There is lots of open questions I don't quite feel able to answer all by myself. Any hints for troubleshooting appreciated!
    Edit:
    After some more reading and troubleshooting, I have filed the following two bug reports at hplip:
    https://bugs.launchpad.net/hplip/+bug/1096418
    https://bugs.launchpad.net/hplip/+bug/1096421
    Last edited by jeadorf (2013-01-05 19:30:19)

    SCAN ISSUE SOLVED!!!!
    I have an HP Photosmart 6500a Plus printer that is connected via USB to a less than 1 year old Dell XPS 8300 tower running Win 7 64bit Home Premium Edition.  The print function worked fine but scans would halt mid-way through the scan and eventually the software would indicate that it had lost connection with the scanner. 
    After EXTENSIVE testing, I determined that the problem was with the Dell tower and NOT THE PRINTER.  I hooked the printer up to a Dell Inspiron mni-tower running Vista and had NO PROBLEM scanning.  I hooked the printer up to a Gateway laptop running Win 7 Pro and had NO PROBLEM scanning.
    On a hunch, I inserted a POWERED USB hub in between the Dell XPS 8300 tower and the HP Photosmart 6500a Plus and was rewarded with a, first time ever on the XPS 8300, complete and flawless scan.
    I surmise that the HP Photosmart 6500a Plus was not getting the required voltage from the USB on the Dell XPS 8300 tower and that was causing the scan to fail.
    WOOHOO!
    Been chasing this one for several months...

  • How can I print Double A4 with HP Officejet 6500? I only get the first page...

    I try to print a large photo in "landscape" Double A4 with my HP Officejet 6500.
    I can select "Double A4" to print but I only get the first page. So I only have  half a photo.
    What should I do?

    chris
    You can not attach a multi-page .pdf document to Pages.
    Just create a folder in which you enclose both your Pages letter and the .pdf.
    Peter

  • Color management with HP officejet 6500 E709 serie

    Can you pls tell me what my color management settings should be set to on mty HP officejet 6500 E 709 series? It is connected to an HP Elitebook 6930p.  All cartridges are new but none of the "red/pink" colors print.  Thank you.

    I have the same problem - no idea what to do to correct.  Yesterday I replaced the magenta cartridge and within an hour it was telling me the cartridge was empty.  Turned it off and today when I turned it back on it sees the magenta cartridge as full.  Useless as it is tho, with the colors all pink.

  • How do I print #12 envelopes with HP Officejet 6500 E709n Series printer?

    When I try to print 4.75" x 11" (#12 envelopes) on my HP Officejet 6500 E709n Series printer, it gives an error msg. and will not print. Is there a work around for this, or do I have to use #10 size and make it do?
    Win XP pro, MS word.

    You could try creating 'paper' the size of the #12 envelope, and try that possibly.
    007OHMSS
    I was a support engineer for HP.
    If the advice resolved the situation, please mark it as a solution. Thank you.

  • Problem with HP Officejet 6500 Wireless All-in-One Printer - E709n

    I have a HP Officejet 6500 Wireless All-in-One Printer - E709n that keeps going off-line all the time.
    How do I fix this problem?

    What operating system?  If Win 7 64-bit, try this: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&softwareitem=mp-89191-1
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • Printing with HP Officejet 6500 /wireless

    I have put new ink cartridges in but my printer won't print still - do I have to do something with a toner? I have never done that before.

    Did you set up your printer to work with your distinctive ring pattern?
    From the User Manual:
    Many phone companies offer a distinctive ring feature that allows you to have several phone numbers on one phone line. When you subscribe to this service, each number is assigned a different ring pattern. You can set up the device to answer incoming calls that have a specific ring pattern.
    If you connect the device to a line with distinctive ring, have your telephone company assign one ring pattern to voice calls and another ring pattern to fax calls. HP recommends that you request double or triple rings for a fax number. When the device detects the specified ring pattern, it answers the call and receives the fax.
    If you do not have a distinctive ring service, use the default ring pattern, which is All Rings.
    NOTE: The HP fax cannot receive faxes when the main phone number is off the hook.
    To change the answer ring pattern for distinctive ring via the device control panel
    1. Verify that the device is set to answer fax calls automatically.
    2. Press Setup.
    3. Press Advanced Fax Setup, and then press Distinctive Ring.
    4. Press the right arrow button to select an option, and then press OK. When the phone rings with the ring pattern assigned to your fax line, the device answers the call and receives the fax.
    To change the answer ring pattern for distinctive ring via the embedded Web server
    1. Click the Settings tab, click Advanced Fax Setup in the left pane.
    2. Select a ring pattern in the Distinctive Ring drop-down menu, and then click the Apply button
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • Printing with HP Officejet Pro 8500 A909n Series Printer & Apple Air Print

    I am trying to use my IPad and print from it through Air Print.
    Has anyone had any success in printing from an IPad, using the latest Apple IPad operating system (iOS 4.2) to an  HP Officejet Pro 8500 A909n Series Printer?
    The documentation from Apple indicates compatibility with:
    HP Officejet Pro 8500A e-AiO HP Officejet Pro 8500A Plus e-AiO HP Officejet Pro 8500A Premium e-AiO
    Will  the 8500 A909n work?
    Thanks.

    Hi,
    Airprint is not supported for HP Officejet Pro 8500 A909m Series.
    Thank you.
    I am an HP employee
    **** Please mark the post that solves your problem as "Accepted Solution" ****

  • HP Officejet 6500 E709n Series wireless reads offline

    I just installed the HP Officejet 6500 E709n Series on my HP Pavilion (Vista 32 bit) and I use a Linksys router. The install appeared to be successful, but I cannot print. All my other wireless devices are online and working as expected.
    I get the messages the 'printer is offline' , 'document failed to print' and 'printer is disconnected'. I've run through the HP guided solutions and the only thing that it appeared that I needed to change was the port - from 'HP_192.168.1.105... Standard TCP/IP' to 'USB001 Virtual...'. According to the guide everything else was configured properly. Any guidance would much be appreciated.
    Thanks

    I am having this exact same problem with our Officejet 6500 E709n. Our printer is connected to a Cradlepoint CTR500 wireless router with WPA encryption. The primary device that uses this printer is a HP Probook Windows 7 Pro 32bit laptop that is also connected wirelessly. We use Symantec Endpoint Protection for antivirus only, no firewall is installed with this Symantec product. Windows 7 Firewall is on, but I have tried shutting this off also.
    The 6500 constantly either disappears from the laptop (requiring a reinstall or on occasion a reboot works) -or- sometimes the unit will print but the "HP Solution Center" does not open and says that the printer is not fully installed. On occasions where a reboot fixes it, the printer ALWAYS shows up "use printer offline" so we need to go uncheck that also. I have called HP and used the chat option 4 times now and get nowhere. Every time I am instructed to reinstall the software (on occasion I am prompted to use L2 and L3 of the uninstall utility) but it ALWAYS happens again in a few days or weeks.
    I can always ping the 6500, access it with a web browser, etc. The device has a hard coded IP address. Something tells me that the HP software is searching for the printer at bootup, and removes it when it is not found. The delay the laptop experiences in connecting to the wireless network might be preventing the software from finding the printer each time, or perhaps the fact that the device hibernates or moves to another network where the printer is not present.
    If there is a solution to this, PLEASE let me know. Otherwise I am more than likely going to simply replace this device as the time saved in troubleshooting this will save us money.

  • Officejet 6500 e709a fails during multiple page scans

    I have an Officejet 6500 e709a that I've used for years. I'm running Windows 8.1 64 bit. Today it stopped scanning in the middle of a multi-page document and gave me this error code, 8, [(4, 0, -2147023170)]. It will scan one page with no problem, but after 3 to 5 pages I get the error.
    I restarted the program, restarted my computer and uninstalled/reinstalled HP Solutions Center. Nothing worked.
    Any ideas?

    Welcome to the forums Christopher!
    I read your post about the scanning problem you are now having with your Officejet 6500 model. I would first suggest running the Print and Scan Doctor and recycle your network devices, if you have the printer connected wireless or ethernet. If you have the printer connected USB, try a power reset.
    Power cycling the network devices:
    Turn off the printer and computer and unplug the router for 1 minute (do not press any buttons on the router).
    Plug the router back in and wait another minute, next turn on the printer and computer.
    Power reset:
    Press the Power button to turn on the product.
    With the product turned on, disconnect the power cord from the rear of the product.
    Unplug the power cord from the wall outlet.
    Wait at least 15 seconds.
    Plug the power cord back into the wall outlet.
    Reconnect the power cord to the rear of the product.
    If the product does not turn on by itself, press the Power button to turn it on.
    Ensure the printer is plugged in directly to the wall outlet, avoiding power bars and surge protectors. This ensures the printer is receiving full power and may help greatly.
    Please let me know the results!
    Have a great day
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • Officejet 6500 wireless only print header and footer.

    I have Dell desktop and Toshiba laptop with HP officejet 6500. On my Dell, pages from the internet (email, etc) only print the top line and bottom line of the page. Pages from Word, Exel, etc print fine. On my Toshiba laptop every thing prints ok. This is a Dell 519 desktop. This is a wireless setup. Hope this is enough info. Appreciate any help I can get Thank You. [email protected]

    Just to be clear - the 6500 is connected to your router via wireless?  What brand/model of router?
    Your MBPro has two instances of the printer (one USB and one wireless)?  If so, delete the USB instance.  Also, turn printer sharing off.
    Now, go to the other computers and delete and re-add the printer in the print queue:
    - Sys Prefs, Print & Fax
    - Select the printer in question and click the minus sign at the bottom of the list
    - Select the plus sign to re-add it. Look for the printer with Bonjour next to it, select it and wait until the "Add" button becomes available. Click it.
    If this does not work, do the same thing, only instead of the second step, right (control) click the print queue area and select Reset Printing System.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • OK to print iron-on transfer sheet w/HP Photosmart Plus B210 or HP Officejet 6500 E709Printer?

    I have two color printers, but want to make sure it is SAFE to print an iron-on transfer using them.  I am not sure if they are laser or inkjet printers (kind of not the tech-y type!).  I don't want to melt the paper inside the printer and break my machine.  Which machine can I print my iron-on's with:
    HP OfficeJet 6500 E709 Series
    or
    HP Photosmart Plus B210 Series

    Hi,
    I have done something similar with an inkjet printer in the past (with succesful results) but as I'm not familar with the exact transfer paper you're using I can't be sure that you'll get the same results.
    They are both inkjet printers and there shouldn't be an issue printing iron-on's as long as the transfer paper is a standard size and feeds through the printer.
    "Although I work for HP, I'm speaking for myself and not on behalf of HP"
    "Say "Thanks" by clicking the Kudos Star in the post that helped you.
    --Please mark the post that solves your problem as "Accepted Solution"

  • Trouble Installing HP Officejet 6500 on a MacBook Running OS 10.4.11

    I'm trying to help a friend install the new HP all in one Officejet 6500 she bought.
    We've followed the directions in the start up guide--plugged the USB cable from the printer into the laptop, put the HP install disk in, double clicked on the install icon.
    The installer gets through the first few steps--asks us to agree to the EULA, pops up a box with the printer and we select the printer to install, takes us to the easy or custom install page.
    No matter whether we select easy or custom, when we click on the install button, nothing happens. No little "I'm thinking" color wheel. No install bar. Nothing.
    Any help on what we need to do would be great.

    Depending on the age of the printer, drivers for it could have been pre-installed
    in the OS X already. For my all-in-one HP Officejet (5610xi) instead of trusting
    the older drivers and included software in the box (last year) I went to HP's
    support pages and found a rather large download of newer drivers. That worked.
    {Though I do not recall now, if the printer had to be turned on (or off) before
    installing the drivers and attached to the computer, some of these kinds of
    steps are important to follow exactly as per the instructions. I have more
    than one brand of printer, so by memory alone, I will not cite an example.}
    So, the drivers in the box may not be the best available; so perhaps that is a
    part of the issue. Another one may be in not following their setup instructions
    exactly and to the letter for Mac OS X. The Quick Setup paper in the HP packet
    usually is enough for the Mac; unless they omitted that from your package.
    A few weeks ago, I performed a fully new installation of everything to a zeroed
    hard drive; including re-install of the large file of HP drivers I downloaded from
    their support site. Rather easier to navigate than discuss, the Mac OSX ones
    are not hard to find for most available and some older all-in-one units online.
    You may have to find and remove just those items installed by the original
    HP CD included with the Officejet 6500; or maybe not. I tried to not install
    their older drivers based on the date of the files in their disk. In a few cases
    using existing old drivers may be almost inescapable; but in newer OS X
    versions, those old ones are problematic. Do Not get the latest Snow Leopard
    drivers, they are listed and linked from Apple Support> Downloads. Instead,
    go to HP Support and get the correct ones for the unit you have there, and be
    sure to check that the ones you get are Not for OS X 10.6.
    HP Support & Drivers:
    http://welcome.hp.com/country/us/en/support.html
    Good luck & happy computing!

Maybe you are looking for