OS 10.6 Snow Leopard and iLife '09 installations disks ejected and not read

I bought the Mac Box Set intending to upgrade from Tiger 10.4.9 to Snow Leopard 10.6 and iLife '09 and iWork '09. I was able only to install the iWork disc. The other two are ejected without any error message or notice of any sort. The Genius desk was unable to solve the problem. Please help.

LaoTzim wrote:
Is it possible that there are certain firmware or OS patches that conflict with SL? How about any third-party apps?
Any third party OS patch could conflict with running Snow Leopard, & a few could conflict with installing that OS when you start out the installation process by clicking on the "Install Mac OS X" icon while running your Mac normally (IOW, when it has started up from the internal HD), but none should cause the installer disc to be ejected when the Mac is starting up, including when the "Install Mac OS X" application does a restart, which it should do at about 10 to 15 minutes into the normal install process.
This is because at startup time, no OS has loaded yet -- in fact, part of the startup process involves looking for disks that might contain an OS to start up from, including on DVD's in the optical drive.
IOW, if you can start up from the installer DVD, it doesn't matter what is on some other disk. If you can't, then either the drive or disc is defective or your firmware (including what is stored in "PRAM") is messed up. You can reset PRAM using the method discussed elsewhere in this thread. As long as any firmware patch came from Apple & was successfully installed, there is very little chance that it is the problem. If it is the problem, there is not much you can do about it besides taking the Mac in for service.

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