OS 10.7.5, iTunes 11.0.1, and iOS 6.0.2 ... everything is updated, but iTunes won't read iPhone 5 or iPad. Suggestions?
OS 10.7.5, iTunes 11.0.1, and iOS 6.0.2 ... everything is updated, but iTunes won't read iPhone 5 or iPad as devices. Syncing was easy before recent iTunes update. Suggestions?
Are you using the correct cables. iPod cables look similar, but are not, as they are 1.1 USB cables, where your iPhone and iPad require a 2.0 USB cable.
Also, make sure you are not plugging your USB cable into a Hub or keyboard USB port, but one directly on the computer.
You may want to reset the USB ports, by resetting the SMC and PRAM
HT1411 - Apple Portables: Resetting the System Management Controller (SMC)
HT1379 About NVRAM and PRAM - http://support.apple.com/kb/HT1379.
Similar Messages
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I have an Iphone 5 6.01. I have a notice on my app store that I have an update. Tried to update, but it won't. Connected to Itunes and tried to download update for App. I can't do that either. It won't let me update any of the apps. What is wrong?
My husband and I are using the same iTunes account on all mac & pc computers, but the libraries are different on each machine. We always manually manage our music (no auto sync). iTunes is up to date on the PCs. My husband uses our joint iTunes account on his pc, but once again, has a different collection in his library from those on the other machines. He can't load any music from his PC to his iphone 4. I can load music from my mac library to my iphone 4s, but cannot load from my pc library to my iphone 4s. How can I switch my main library that it syncs with from the mac to the pc?
Thanks -
i connect my iphone to my pc and i tunes open automatically,then i press dowload and update but itunes say am not connected to the internet while my pc is connected to the internet what isi the problem?
If you are the only user on your computer you probably don't have multiple user accounts set up and can disregard that. If you are using iTunes 11 go to View>Show Sidebar. Now see if your iPad appears under Devices on the left side when you connect it. If it does, click on the name of your iPad on the left side and your iTunes sync settings options will appear in folders with tabbed headings to the right.
If it doesn't appear on the left side, follow the troubleshooting steps shown in this article: http://support.apple.com/kb/TS1538. -
My dad and I have shared an iTunes account for years and I just created a new apple id but I have no Idea how to get all those purchases to this new account. Help please?
The old Apple ID (presumably your dads) owns those songs and your new Apple ID does not. However, your dad can authorize your iD to use the songs by going to Store > Authorize This Computer from your iTunes menu and entering his Apple ID and password.
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I recently upgraded to iTunes 11.1.5 and now my iPod Nano is not recognized in iTunes. I also upgraded my iPhone 5s to iOS 7.1. i Tunes on my computer does recognize my iPhone. What is the problem with my iPod Nano not being recognized?
I would think, Twins1995, that if we are having the problem, others are as well. Hopefully, Apple will shortly issue a follow-up software release to fix the problem. Or is that just wishful thinking on my part.
It would be helpful, if there were some kind of work-around in the interim, so we can use our devices. Pretty frustrating when you consider that all of the hardware and software is produced by Apple. -
Sync issues with playlists. Not syncing playlists, and now my playlist have disappeared from iTunes. I am Using iTunes 11.1.3 and iOS 7.0.4
Hello surig84,
Thank you for providing the details of the issue you are experiencing when syncing your iPad. I recommend reviewing the following article specifically the section titled "Authorize using the correct account name."
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Thank you for using Apple Support Communities.
Best,
Sheila M. -
iTunes 11.1.4, and iOS 7.0.4. - My iPhone 4 is popping up with "do you trust this computer?" Message, and will no longer sync to iTunes. My device when plugged in just won't sync, and I litteraly do not know what to do... Someone please help me!?
I did know that it was a new feature, but it made no difference, it wasn't synching. I did however find a post that completely helped me!! Link below.
https://discussions.apple.com/thread/5821850?start=0&tstart=0 -
i just upgraded my iphone 3gs to ios 6 not sure if it updated but now when i turn on my phone it says automatically that i need to connect it to itunes using the USB port but when i connect it it comes up as new hardware and cannot find a program/software for my device even though i have the latest itunes on my computer. i have tried reinstalling itunes but it still cannot find my phone and now i cannot use my phone as it is stuck on the sync to itunes screen
Have you downloaded and installed the latest version of iTunes from here:
http://www.apple.com/itunes/download/ -
I purchased an album on iTunes on my computer, and one of the songs will not play. Itunes says that I need to authorize my computer to play it, but it is authorized. What do i do?
If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us -
just updated my itunes and now it wont open! i have removed and reinstalled 3 times!! :(, just updated my itunes and now it wont open! i have removed and reinstalled 3 times!!
Hi abgc,
Thank you for using Apple Support Communities.
To troubleshoot this issue where iTunes will not open after doing an update, please follow the steps in the article linked to below.
iTunes for Windows doesn't open after upgrading in Windows Vista, Windows 7, or Windows 8 - Apple Support
Cheers,
Alex H. -
Old laptop died, got latest itunes on new laptop and recovered all music from external hard drive but ipad2 not being recognised as a device when plugged in so can't sync? Do i reset my ipad2?!!!! Its only taken 7 months to get to this point.
My ipad is set to sync via wifi but it is still trying to look for my old laptop which has been trashed..but i have deauthorised it and removed it from my account and still not recognised.
Please help (an extreme novice to Apple products)Sync Your iOS Device with a New Computer Without Losing Data
http://www.howtogeek.com/104298/sync-your-ios-device-with-a-new-computer-without -losing-data/
iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
Cheers, Tom -
I purchased an album from iTunes using my desktop computer. All of the songs from the album are on my computer and play perfectly. When I try to sync the songs to my iPhone or iPad, I get an error message that says 3 of the songs can not be downloaded to these devices. Any ideas?
Thanks very much I have contacted them via this. Just hope they respond quickly- rather annoing! Greatly appreciated though
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I just got an iPhone 4s, and want to sync some music to it, but itunes wont recognize the phone. what do i do to make the phone show up in itunes?
windows http://support.apple.com/kb/TS1538
macs http://support.apple.com/kb/TS1591 -
I updated itunes on my computer and now it says I need to update it on my iphone, or it won't work. Where can I find the update?
iTunes store: Transferring purchases from your iOS device or iPod to a computer
Hope this helps. -
I'm trying to update my iPhone 5 to IOS 7 through iTunes. I get a pop up saying I need to update my iTunes to 11.0.5 before I can update my iPhone. The problem is my iTunes is current, and no update for iTunes is found. Any one have any suggestions?
I had the same problem. My phone wasn't finding it so I tried plugging it into my laptop and it said I needed the latest iTunes which I already had.... I unplugged my phone from my laptop and did a soft reset to my phone (hold down the lock button and home button at the same time until your phone turns off) once it turns back on you should find the update... Click general... Software update. Worked for me!
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