OS 10.8.2 and Xerox

Here we go again ... this is the 3rd or 4th time since August 12, 2012 that I've had this same problem. I install the newest Apple update to my OS and BAM! - my Mac and my Xerox printer don't play nicely together. After this morning's Apple software update, I once again spent over an hour on the phone with Xerox, just in case. But alas, no fix.
It makes me dread seeing that little red indicator on my App Store icon. I can't do anything to fix it myself. So far the only fix comes from Apple.
Please, please, please Apple, help a loyal customer out and fix this glitch. I have the latest driver for my printer. Thank you Apple tech support for helping me out.

"After this morning's Apple software update.."
What update was it?

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Partial page printing with newer HP Laserjets and Xerox printers

Post Author: lazytrbar
CA Forum: .NET
I have been using Cyrstal Reports Developer 9.2 with .NET 2003 for a couple years now with no problems. We recently installed some new printers. HP Laserjet 4250 and Xerox Phaser 6300N. On both of these new printers the crystal report printout comes out as only a partial page. The area of the report printed is only about 4 inches x 4 inches in the upper left hand corner. The rest of the page is blank. It is not a margin setting on the printer. All other printouts work correctly from web, office products, etc.
If you force the 4250 to use the older 4100 printer driver the problem goes away but that is not a good long term solution. What do I need to do to get my Crystal Reports to work on these newer printers???
I appreciate any advice.

Had similar issue with my HP Deskjet F4500C All in one printer, here's what I did:
make sure these packages are installed or install them
pacman -S cups cups-pdf hplip pyqt3 python2-pyqt
pacman -S system-config-printer-gnome
rc.d cups start
To add device and install hp driver:
1. Run ‘hp-setup’ as root.
2. Click ‘Show Advanced Options’ button and check-enable ‘Manual Discovery’.
3. Enter IP address 192.168.59.63 in the ‘…device ID…’ entry and click ‘Next’ to install driver.
run system-config-printer as root, to add printer
# system-config-printer
click “Add”， Select Device -> Network Printer -> input the IP address of the printer such as “192.168.1.3″, click “Find” -> “Process”
you should be ok from here, if not some further steps:
If you encounter the following error:
File “/usr/share/system-config-printer/newprinter.py”, line 1531, in getNetworkPrinterMakeModel
debugprint (host + “: ” + args)
TypeError: cannot concatenate ‘str’ and ‘list’ objects
You should comment out the error line at 1531 of newprinter.py, and then continue to add the printer.
4). Finally, you can run hp-check to see what problems exists for the printer.

Leopard and Xerox Phaser 6100

I am unable to get my work Phaser 6100 to work with my MBP. I have installed the drivers a couple of times, but still can't select the printer from the list that OS X leopard seems to support. Does anyone know how I can add the printer as I am having lots of problems trying to get things printed.
Cheers.

Hi, interestingly I am able to print directly to the Phaser 6100 but since upgrading to 10.5.2 I am unable to use the Phaser with my Airport Extreme (N) Base Station. I have sent this information to both Apple and Xerox but I have yet to hear from either of them.
The 10.5.2 update is also causing problems for two other iMac G5 in the household when trying to print through the Airport. Unlike my MBP they can intermittently print, but I can't seem to find a pattern.
I have to say that I am quite surprised that Apple successfully maintained support over the major upgrade from 10.4 to 10.5 but broke it on a minor update.
On a side note, when trying to debug the issue I discovered that the driver for the 6100 (and for that matter the Samsung CLP-510) have yet to be compiled as Universal Binaries.

Snow Leopard 10.6.4 and Xerox Phaser 8560

Ok, so I got the new trackpad, which to be useful, requires upgrading to 10.6.4. After I did, it worked great, problem, my printer stopped working correctly and would print irregular. This is a known issue going back to 10.6.3 back in April. I am running USB to the printer and due to my office configuration can't set it up for ethernet printing. Does anyone have a patch for this yet? I had to reload SL 10.6.2 so my printer would work, but of course I loose the functionality of my trackpad now. Xerox blames Apple, and Apple blames Xerox... and the wheel goes round...

I would get after Xerox to issue updated drivers.

Booklet issues with InDesign CS3 on Mac, and Xerox WorkCentre 7655 booklet maker

I'm having several booklet making issues I'm hoping someone can help me with.
I am on a MacPro, OS X Leopard, InDesign CS3. We have a Xerox WorkCentre 7655 that has booklet making capability. The network server is a PC with Microsoft 2003 server on it.
The booklet I am making uses two 11x17 trays - one for cover stock for the cover and one for regular 24 lb paper for the insides. The layout is single pages rather than spreads - spreads did not work at all.
From InDesign using the printer, the cover pages come out backwards and mirror image. The inside pages are upside down and on only half the page. I did not not InDesign file/booklet because that seemed to create even more problems with the Xerox booklet settings, and I don't know how to try InDesign booklet and not the Xerox settings.
I tried making a pdf and printing booklets from that. On the Macintosh, I can't figure out how to tell it the pages are 11x17 so it keeps giving me an error that the printer is waiting for 8 1/2 x 11.
I actually did get the booklets to print properly using the pdf file and a PC, but any gray graphics came out lilac. The text was black, and the covers were the correct colors - only the inside graphics were the wrong color.
I hope this makes some sense - I really need help. I've tried everything I can think of. I spent a lot of time with Xerox 1st and 2nd level support, and they have washed their hands of this. So I'm posting here hoping someone has some ideas.
Any other information anyone might need for this issue? Thanks so much.

I have a similar machine configuration and have had many issues printing to an HP 9500mfp. Pages rotate, mirror, 2-sided both print on same side. I've lost the "bookletmake" function. Jobs will not recognize paper trays (meaning I have to manually tell it which paper tray holds the tabloid stock). I've tried using the "Page Setup" dialog box to no avail. On occasion, I can get some of the features to work with a pdf printing from Acrobat. Sometimes, that doesn't work either - never with any kind of predictability. Printing to the HP 4700 is more reliable. I've downloaded the updated "Leopard" compatible driver from HP, but it fixed no issues. When I tried contacting tech support for HP, the replied that this is an OS issues and not with equipment, leaving me SOL.

CS2 and Xerox page positioning errors

Hi
I am having problems with positioning my drawing on the page. On screen it looks fine but prints out 3mm to the right. It could be a problem with the firmware on my printer (Xerox) however our other office has the same model printer and this problem has never occured.
Has anyone had difficulties with Xerox printers or can the page settings in Illustrator be changed, baring in mind files have to be transfered from office to office.
Thanks
Niall

This is the problem, I have set using page tiling the position of the drawing. When printed it moves 3mm to the right (only with A3 incidentily).

Leopard, InDesign CS2, and Xerox Phaser 6120 Broken

I just updated to Leopard andexcept for a few minor burps, most everything is working except printing from InDesign CS2. When I try to print to my Xerox Phaser 6120, in the printer queue window I get the error:
/usr/libexec/cups/filter/pictwpstops failed
If I look in the CUPS logs, I see this:
\[29/Nov/2007:23:57:35 -0500] [Job 39] Adding start banner page "none".
\[29/Nov/2007:23:57:35 -0500] [Job 39] Adding job file of type application/pictwps.
\[29/Nov/2007:23:57:35 -0500] [Job 39] Adding end banner page "none".
\[29/Nov/2007:23:57:35 -0500] [Job 39] Queued on "Phaser6120_94_D4_50" by "tom".
\[29/Nov/2007:23:57:35 -0500] [Job 39] Started filter /usr/libexec/cups/filter/pictwpstops (PID 598)
\[29/Nov/2007:23:57:35 -0500] [Job 39] Started filter /Library/Printers/Xerox/Filters/xc6120pstops (PID 599)
\[29/Nov/2007:23:57:35 -0500] [Job 39] Started backend /usr/libexec/cups/backend/mdns (PID 601)
E \[29/Nov/2007:23:57:38 -0500] [Job 39] can't create PictWPSDoc from `/private/var/spool/cups/d00039-001'.ERROR during execution of pictwpstops. Error number -9783
E \[29/Nov/2007:23:57:38 -0500] PID 599 (/Library/Printers/Xerox/Filters/xc6120pstops) crashed on signal 10!
I \[29/Nov/2007:23:57:38 -0500] Hint: Try setting the LogLevel to "debug" to find out more.
E \[29/Nov/2007:23:57:38 -0500] PID 598 (/usr/libexec/cups/filter/pictwpstops) stopped with status 1!
I \[29/Nov/2007:23:57:38 -0500] Hint: Try setting the LogLevel to "debug" to find out more.
It looks to me like xc6120pstops is crashing and dumping core. Or maybe the issue is with pictwpstops . If I switch over to the "Generic" PostScript printer everything works just fine (but I loose duplexing). And no problems printing from other applications, at least yet.
Has anyone else seen a similar problem?

I seem to be having the same problem with my Xerox Phaser 6120 although it is not application specific. xc6120pstops crashes even if I just print a test page. Generic postscript printer works fine. I've managed to set the printer default to use the duplexer via the web interface, but I'd still rather have full access to the driver.
The Crashreporter log (which oddly reports that xc6120pstops is PPC even though it should be Intel) indeed shows a crash, but I don't know how to interpret any of the detailed information:
Process: xc6120pstops [6211]
Path: /Library/Printers/Xerox/Filters/xc6120pstops
Identifier: xc6120pstops
Version: ??? (???)
Code Type: PPC (Translated)
Parent Process: cupsd [6156]
Date/Time: 2008-03-05 22:59:12.691 -0800
OS Version: Mac OS X 10.5.2 (9C31)
Report Version: 6
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000000
Crashed Thread: 0
Thread 0 Crashed:
0 ??? 0x812a5bc1 0 + 2167036865
Thread 1:
0 ??? 0x800bb9e6 0 + 2148252134
1 ??? 0x800c31dc 0 + 2148282844
2 translate 0xb818b6ea CallPPCFunctionAtAddressInt + 202802
3 ??? 0x800ecc55 0 + 2148453461
4 ??? 0x800ecb12 0 + 2148453138
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xb813d020 ecx: 0x00000000 edx: 0xffffffff
edi: 0xb81d8794 esi: 0xb81d8770 ebp: 0x8080d180 esp: 0xb7fffacc
ss: 0x0000001f efl: 0x00010246 eip: 0x812a5bc1 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000
Binary Images:
0xb8000000 - 0xb81d7fe7 translate ??? (???) /usr/libexec/oah/translate
Translated Code Information:
Rosetta Version: 21.01
Args: Hermione 44 AK testprint.ps 1 APDInputSlot= pserrorhandler-requested=standard nocollate com.apple.print.PrintSettings.PMColorMatchingMode..n.=0 com.apple.print.JobInfo.PMJobName=testprint.ps APColorMatchingMode=APApplicationColorMatching job-uuid=urn:uuid:1b35ef40-ebf4-379b-7024-3c89d9a29659
Exception: EXCBADACCESS (0x0001)
Thread 0: Crashed (0xb7fffacc, 0x812a5bc1)
0x00003088: /Library/Printers/Xerox/Filters/xc6120pstops : _main + 2172
0x000022fc: /Library/Printers/Xerox/Filters/xc6120pstops : __start + 392
0x8fc01048: /usr/lib/dyld : _dyldstart + 60
0x00000000: /Library/Printers/Xerox/Filters/xc6120pstops : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x00003088 ctr: 0x900210c0
r00: 0x00003088 r01: 0xbfffc900 r02: 0x0000000e r03: 0x00000000
r04: 0x00003ee4 r05: 0xa0022d34 r06: 0xbfffc920 r07: 0x00000012
r08: 0x00000008 r09: 0x00000000 r10: 0x90061160 r11: 0x8fc33c48
r12: 0x900210c0 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0xbffff010 r27: 0x0000001c
r28: 0x00000006 r29: 0xbffff014 r30: 0xbfffc900 r31: 0x00002834

Page Setup Issue with InDesign CS3 and Xerox DC240 w/ external Fiery

Running on OS 10.4.11
Printing to Xerox DC2400 w/ External Fiery (driver v1.1 v3016.102)
Application InDesign CS3 v. 5.0.2
When I send a document in CS3 to print, I have to constantly go to the page setup and select the proper paper size and orientation in order to print properly. In CS2, I was able to set all this by simply going to the Setup window and designating my paper size and orientation there. Does anyone have the same or similar issue? Were you able to resolve it? All suggestions are welcomed. I have contacted Xerox and they say that this is not an issue with their driver, they say that this is an application level issue!!
Thank you.
Bernie Santos
Deutsch Inc.

I think I may have figured it out by trial and error. In the Pages palette, there's an option in the pulldown called "Panel Options". I set both sizes to "Small" and turned off "Thumbnails". Seems to have worked - knock wood. Presumably when thumbnails is turned on, InDesign is updating the contents of the document AND the pages palette thumbnail simultaneously. Anyway, that seems to have fixed it. Just wanted to post this solution FYI for anyone else who may be having this problem.
Don

'Filter' failed printing error with Quark and Xerox 7800 after upgrading to 10.9.2

After upgrading to MAC OS X 10.9.2 from 10.8 I can no longer print from Quark 9.5.4 to a networked Xerox 7800 printer.
Get 'Filter' failed error.
Have deleted the printer and added it back several times but nothing has worked so far. Thanks for your help!!!
Process:         pstoxrps [668]
Path:            /Library/Printers/Xerox/Filters/pstoxrps
Identifier:      pstoxrps
Version:         ???
Code Type:       X86-64 (Native)
Parent Process: cupsd [350]
Responsible:     cupsd [350]
User ID:         26
Date/Time:       2014-04-01 12:39:57.100 -0500
OS Version:      Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: 93027AFA-1CB5-0869-2634-CD8D5D806DDD
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
    __TEXT                 00000001016c0000-0000000101718000 [ 352K] r-x/rwx SM=COW /Library/Printers/Xerox/Filters/pstoxrps

Hope this helps:
https://discussions.apple.com/message/25353260#25353260
You can always try using the generic postscript and Generic PCL drivers as possible options

Mac mini and Xerox printer issue

Hi! I recently bought a Mac mini (late 2012 edition), running OS X 10.8.6.
Everything was running smoothly (NTFS compatibility, ability to play media files, office suite etc etc) until I had to use the printer.
I have a Xerox Phaser 3160b. Several days before migrating to Mac OS I downloaded these drivers from the Xerox website, thinking there will no problems at all.
Today, I tried to print a page. A blank page was printed, with traces of ink on it. I could hear the drum spinning, meaning that it actually was working. I got worried that the printer might get broken, so I switched it off.
When trying to print using Windows 15 minutes later, there was no problem with the 3160b - worked like a charm.
To summarize - the printer is being recognized by the OS X, it does follow the Print command when clicking the Print button in Word, printing starts ... but the pages are blank with traces of the drum. I reckon it might need a specific software tweak I'm not aware of.
Any ideas?

Updating the OS is only likely to fix the problem, if it overwrites a specific corrupt file, or eliminates one that is unnecessary. The odds of that happening are slim to none. Has it ever behaved before under 10.8.3?

Parent Excise invoice and part excise invoice

Dear All,
I am having following scenario:
Customer is manufacturer of industrial cranes.
It is not possible too send one crane in single vehical. And vehical is not pre-fix. Its decided at the time of delivery. so
at the time of despatch Customer wants to create one Parent Excise invoice(Original) which goes with first vehical and part excise invoice and xerox copy of parent excise invoice with other vehical. Parent excise invoice will have all the excise value details for complete despatch and in the part excise invoice will contain only basic value of parent excise invoice and no other conditions. and Both excise invoices should have local excise invoice number which is issued by excise authority.
Please let me know how to map this parent excise and part invoice concept.
Regards,
Sagar

Hi
The details given by you for scenario indicates that you are creating delivery for every partial despatch,and you also generate official excise invoice.
you can try for following solution
for Parent invoice you can go through the process as usual with J1IIN.
For partial excise invoice you can create excise invoice through T.code J1IS with reference of either Material Document (MATD) or creating and using proforma commercial invoiceas reference (OTHR) .
Through User exit available in J1IS( function group J1I7,) you can default things as per your logic such as series and excise groups .mainatianing duty values etc.
I hope this helps you.
Regards
Mandar

RGB Only Prints in Black and White

My Illustrator CS3 seems to have developed a strange problem. If I create a new RGB based document, a 'Web Document' or a 'Basic RGB Document' for example, and the print it, I only get a black and white print. If I create a CMYK based document it prints just fine. I have also tried creating a CMYK document and converting it to RGB and that prints fine too, but if I create an RGB document and convert to CMYK again I get a black and white print.
I have checked each of the colour profile and print dialog boxes to see if there are any differences bewteen a RGB sourced document and a CMYK sourced document but can't see anything obvious. This problem seems to have developed over the past couple of weeks as it used to print RGB without a problem.
Any help would be much appreciated as I've been going round in circles with this for hours. I should perhaps add that I'm no Illustrator expert!
Thanks.

I have found a solution to the problem by installing and using the PCL 6.0 driver instead of the PostScript driver (interestingly the PostScript driver is recommended by Xerox).
I am guessing that there must be a small error/discrepancy in the Xerox PostScript driver as it works fine in all other applications and indeed even in Illustrator with everything but RGB colour mode.
This also stacks up against the way the problem materialised as it seems that the error is only apparent in the latest driver, the previous driver (as shipped on CD with the printer) works correctly (it was updated by a Microsoft Update Patch originally).
It would be nice to raise this problem with Adobe and Xerox, but I wouldn't know where to start, so I'll stick with the PCL driver.

HP1515 only prints in black and white (sometimes!)

This is a weird one. Have 3 imacs in my school connected to a pc network with no problems. One imac when sent to one HP1515 will only print in black and white. However, if I print a test page, it prints in colour.
The same imac, if print sent to different HP 1515 prints in colour. Print command sent from different imac to said printer prints fine in colour. I cant work out what is going on here?!!!
Any help much appreciated

I have found a solution to the problem by installing and using the PCL 6.0 driver instead of the PostScript driver (interestingly the PostScript driver is recommended by Xerox).
I am guessing that there must be a small error/discrepancy in the Xerox PostScript driver as it works fine in all other applications and indeed even in Illustrator with everything but RGB colour mode.
This also stacks up against the way the problem materialised as it seems that the error is only apparent in the latest driver, the previous driver (as shipped on CD with the printer) works correctly (it was updated by a Microsoft Update Patch originally).
It would be nice to raise this problem with Adobe and Xerox, but I wouldn't know where to start, so I'll stick with the PCL driver.

CS5 on Win-7 to Xerox Phaser 7750 PS outputs 2/page printouts.

I recently upgraded to a new computer running Windows 7, 64 bit. I have the Adobe CS5 with Acrobat. When I print to my Xerox Phaser 7750 PS printer from any Adobe program (Even Reader) the output will print as if outputting 2 pages/sheet. I.E. a letter size (portrait) file will be reduced to fit on half a page, landscape orientated. If printing a multi-page document in Reader or Acrobat it will print booklet style.
I can override the problem in Reader and Acrobat by printing as an image, but the other products won't allow me to do this (or I can't figure out how!). I have the most current Xerox driver, and Xerox is telling me it is an Adobe problem since my other PS printers work fine.
I have this problem only with Adobe Programs, and only on this printer. All other programs I have print correctly to the Xerox, and the Adobe CS5 prints correctly with my other printers. The Xerox is my only Color printer and I need to fix this problem. Any help out there?

Did you ever find a solution to this problem as I have just encountered the same problem today?

Acrobat 9 and Canon iR-ADV C2030 issues

I have a user running 10.7.5 on a 2ghz MacBook Pro who constantly has issues printing PDFs to various printers. When she prints tabloid PDFs to our copier (Canon iR-ADV C2030), the prints come out fine. When she prints tabloid PDFs to any of our other printers (Xerox Phaser 7750 & 7800, HP LaserJet 5200) the prints come out the wrong size. It looks fine in the preview before she prints. I had reset her printing system, gone into the localhost settings and wiped her preferences. Only happens with PDFs, but it took a while to properly diagnose the issue (very busy user).
After much testing, this is what I've come up with: It ONLY happens with Adobe Acrobat 9, and only after printing to the Canon. The user can first print a tabloid PDF to our HP and Xerox machines with no issue. She can then print to the Canon with no ill effects. But once she prints there, it messes up the Acrobat preferences and she can no longer print tabloid correctly to any other printer but the Canon. The PDFs come out on letter at tabloid size (i.e., top corner oreinted with the rest of the image off the paper). Odd one. The problem does not occur with Acrobat X.

Based on what you have written the ADV C5035 does not have the optional Postscript (PS) kit installed. It has nothing to do with any Mavericks update.
So you will have to use the UFR2 driver you mention, which is a Canon proprietary printer language and the default printer kit in the Canon iR devices.
Note that when creating the network print queue you must use the HP Jetdirect-Socket protocol. IPP is not supported by the driver and some users have had issues with the LPD protocol.

OS 10.8.2 and Xerox

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