OS 4.0.1 installed, it's crashed my phone and now it won't do ANYTHING

Please help!
I have just connected my phone to iTunes to get everything synced and up to date. ITunes said new software was available (OS 4.0.1) so I agreed to download that....then an error message came up on screen saying could not be completed (I think the error code was 603??) and now my phone is showing nothing at all but a black screen with a silver apple in the middle.
I have tried to hold off button down to shut it down but nothing happens. Can't make it work, can't do anything. At all. No phone, no mail, nothing. I need HELP! I cannot bear the thought of having to totally reset my phone back to basics because the whole syncing thing has never worked properly since I got it last year (I say this as a committed Apple-ophile, it's never been right despite doing the whole Apple support thing and having chats with them) and I don't want to have to put up with that again...
Please advise!

HELPPPPP!!!! I have just connected my phone to iTunes ITunes said new software was available (OS 4.0.1) so I agreed to download that....then an error message came up on screen saying could not be completed (I think the error code was 603??) and now my phone is showing nothing at all but a black screen with a silver apple in the middle.
I have tried to hold off button down to shut it down but nothing happens. Can't make it work, can't do anything. At all. No phone, no mail, nothing. I need HELP! I cannot bear the thought of having to totally reset my phone back to basics because the whole syncing thing has never worked properly since I got it last year

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