OS 4.1 on iPhone 4 still doesnt fix the proximity sensor problem! and now?
Dear Apple
iPhone 4 ***** !!! 4.1 still doesnt fix the prox.sensor problems and every 2nd call or so is interrupted by this problem, how do fix it an what should I do now and what are you doing to fix it ????
We are iphone users like you.
As provided, you are not addressing Apple here.
The iphone has a one year warranty. If yours is defective then Apple replace.
Contact Apple to arrange for this.
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crh24 wrote:
Pooleman0 wrote:
For those who are slow on the uptake what is the issue with the proximity sensor? I have noticed no issues with mine.
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I thought I would start a thread dedicated only to the steps that people took to get their proximity sensor issues resolved. So far, there are only scant posts lost deep in huge threads.
For example, did you do a hard or soft reboot after you reset all of the settings? Did you make calls right away? Did you change all of your settings back first before making a call? Did you only change some settings before a call and then others after? Did you set up your visual voicemail right away? The reason why I am asking is perhaps there is a problem with a particular setting that we can narrow it down to...or maybe a certain combo of settings since resetting just the network settings seemed to work for some and not for others.
Also, if it worked, was it only a temporary fix?
Please post constructively. I have been following the threads for days, and I am well aware that this may be a hardware issue.labeck wrote:
On my fifth phone and am currently working with an apple engineer to help investigate the issue. The best thing I've done to help temporarily is to reset all settings. That seems to hold for 24 hours or so but the issue always returns.
Hope you get something to work, but I'm fairly certain apple won't be able to do a firmware update to fix this or they would of already done so or at least mentioned it.
Thanks! That's what I was beginning to think as well...and it's also what I was most afraid of...
Message was edited by: labeck
Message was edited by: LorangeJuice -
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Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is and your credit card company and anybody else they use has the correct information on their files, then try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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