OS 8.6 won't quit or restart after hard shutdown

While testing a G3 266MHz beige mini tower running OS 8.6, the system hung and refused to shut down even when the power button was pressed and held, so I literally had to pull the plug. The operation it hung on was opening a folder containing a large number of files (several thousand) on a mounted volume from an OS 10.4.8 machine. Disk utility and DiskWarrior reported no damage after restarting the machine, however the machine now seems to have a problem: it refuses to shut down or restart from "Special" menu and still refuses to turn off from the power button. I can change the startup disk to a utility volume and run repairs from it, which I just did even though no damage reported, but when booted from the original disk problem is still there. Any ideas as to what's causing this behavior?
Thanks in advance for any insights.

Seems to be working OK after several restarts from utility volume. Maybe "auto restart after power failure" in Energy saver server settings had something to do with it.

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I have enabled pop ups through safari preferences but a website is still saying that they must be enabled. I have tried this on other browers after quiting and restarting after changing the preferences

I have enabled pop ups through safari preferences but a website is still saying that they must be enabled. I have tried this on other browsers after quitting and restarting after changing the preferences

How about extensions? Perhaps you have an adblock extension installed.
Check Safari > Preferences > Extensions

ITunes won't quit - keeps restarting

Never happened before (MacBook, running Mavericks). How to resolve this?

Possible causes of this issue include:
Dashboard alarm-clock widgets
Screen savers that play music
Logitech Media Server
An Apple Remote
External speakers or headphones with a next-track control
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Safari won't open without restart after installing Yosemite

After I installed Yosemite, safari won't open from sleep mode without me restarting my computer. Should I or can I uninstall Yosemite and reinstall or is there another fix? Thank You for any help.

Test after taking each of the following steps that you haven't already tried. Back up all data before making any changes.
1. Make sure the network is on the preferred list by following these instructions. It's important to read the article carefully, as it's the starting point for any further efforts to solve the problem. If you skip any of the steps, the problem may not be solved. Make sure the box marked
          Remember networks this computer has joined
is checked.
2. Follow the instructions in this support article under the heading
          Symptom: After restarting or waking from sleep, my computer might not connect to the Internet
3. Reset the PRAM.
4. Make a note of all your settings for Wi-Fi in the Network preference pane, then delete the connection from the connection list and recreate it with the same settings. You do this by clicking the plus-sign icon below the connection list, and selecting Wi-Fi as the interface in the sheet that opens. Select Join other network from the Network Name menu, then select your network. Enter the password when prompted and save it in the keychain.
5. From the Location menu at the top of the Network preference pane, select Edit Locations. A sheet will drop down. Click the plus-sign button to create a new location. Give it any name you want. In the new location, set up the Wi-Fi service with the same settings you used before. Click Apply and test.
6. Launch the Keychain Access application. Search for and delete all AirPort network password items that refer to the network. Make a note of the password first.
7. Repair permissions on the startup volume.
8. Turn off Bluetooth and test.
9. Reset the System Management Controller.
10. This step shouldn't be necessary, but has been advised by Apple Support in some cases, apparently as a workaround for a bug. Open the Energy Saver pane in System Preferences. If applicable, click the padlock icon in the lower left corner to unlock the settings. Enter your administrator login password when prompted.
Select the Power Adapter tab and uncheck the boxes marked
          Wake for Wi-Fi network access
and
          Enable Power Nap...
if present. Then, if the computer is a MacBook, select the Battery tab and uncheck
          Enable Power Nap...
11. Reinstall OS X.

Tiger: Won't Restart After Force Shutdown

After a force shutdown (due to a system hang or whatever), my PB 15" Aluminum won't reboot. I just get the gray screen with the revolving curly-que--forever. I have to start up on another volume (I have partioned my HD). Then I usually run Disk Utility (shows no repair necessary). After that I can restart the original volume. This occurred under previous versions of Tiger; it is not peculiar to 10.4.5. Anyone else experience this? Any thoughts would be appreciated.

Try things in Mac101 (no offense) and Apple doc.#106464 for your
startup issue.
Also, try using Disk Utility to repair your
startup disk (hard drive) as shown in Dr.Smokes Resolving Disk, Permission, and Cache
Corruption. His link will help walk you thru
it.
Cheers!
DALE
Thanks, I was unaware of these materials, but they seem to address issues that would preclude startups on a regular basis, such as persistent incompatiabilities. In my case, once I have rebooted the machine with another volume (the Tiger install disc also works), I have no problem in rebooting in the original volume thereafter again and again (at least until the next system freeze and force shoutdown). I only have the problem after a force shutdown, never at any other time. Still, I will try the things recommended in the references you gave and see if I can identify the problem.

Won't Sleep only Restart after 10.6.6 upgrade

Since the upgrade (via Software Update) to 10.6.6 I put my Mac Pro to sleep like normal (Apple icon, select Sleep) and the machine goes into sleep mode, screen goes off and sleep light comes on.
When I click the mouse to wake it again, the machine restarts and I have to log back in. Obviously I've the workspace I had. The sleep light is on all the time prior to my clicking the mouse button to wake it.
Any help with this would be appreciated. Until this update I never had a problem with sleep mode and used it day in, day out. Thanks.

First, use Disk Utility to do a Disk Repair, as shown in this link, while booted up on your install disk.
Then download the 10.6.6 Combo update, from this site (yours may be corrupt), not Software Update disconnect all firewire + USB devices except keyboard + mouse,Repair Permissions, re-install update, Repair Permissions again + try.
DALE
Message was edited by: a tall man

IMovie won't quit referencing camera after import.

After I import video from my camera and then disconnect the camera, IMovie clips won't finalize. It appears that the video has been imported into the library, and I can use the clips to create a video. However, when I disconnec the video camera, video clips that I had used from the camera are now not visible and the window displays "missing camera" with no video. At one point I was able to share the video to file and it created the video in Theater, but then when I tried to share to YouTube I get a message that it won't share due to the video still trying to reference the camera. How do I fix this?

Several people have reported this problem. It seems that occasionally iMovie decides to reference clips on the camera rather than copying them to the imovie library. I don't know why this is happening but as a workaround you could try first copying your clips and photos from the camera to your hard drive, disconnecting the camera, then importing them into iMovie from the hard drive.
Geoff.

Random restarts after hard drive change!!

Hi guys, I have a Late 2009 15" MacBook Pro (Unibody) A1286 that recently had a hard drive change due to the stock one coming close to failure. After a couple hours of usage, It suddenly freezes (and if i'm playing audio, it sounds like a broken record for a second) and restarts and gets the "Your computer restarted because of a problem" message. When the desktop loads, It requests to send a report to apple and provides this message:
Anonymous UUID: 9CA89A41-B525-1850-2916-3E5637C22C3B
Fri Nov 28 18:27:04 2014
panic(cpu 0 caller 0xffffff8006edc43e): Kernel trap at 0xffffff80071c8881, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x00000000a2039000, CR4: 0x0000000000000660
RAX: 0x0000000000000000, RBX: 0x0000000000000000, RCX: 0x00000000091f0000, RDX: 0xffffff8020d7a810
RSP: 0xffffff80c227bf50, RBP: 0xffffff80c227bf70, RSI: 0x0000000000000050, RDI: 0xffffff8020d7a810
R8: 0x0000000000000000, R9: 0x0000000000000000, R10: 0xffffff80c227be70, R11: 0xffffff80152a6080
R12: 0x0000000000000001, R13: 0xffffff80210257f8, R14: 0x0000000000000000, R15: 0xffffff8021025840
RFL: 0x0000000000010286, RIP: 0xffffff80071c8881, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0x0000000000000000, Error code: 0x0000000000000002, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff80c227bbe0 : 0xffffff8006e22f79
0xffffff80c227bc60 : 0xffffff8006edc43e
0xffffff80c227be30 : 0xffffff8006ef3976
0xffffff80c227be50 : 0xffffff80071c8881
0xffffff80c227bf70 : 0xffffff80071c6df8
0xffffff80c227bfb0 : 0xffffff8006ed7607
BSD process name corresponding to current thread: java
Mac OS version:
13F34
Kernel version:
Darwin Kernel Version 13.4.0: Sun Aug 17 19:50:11 PDT 2014; root:xnu-2422.115.4~1/RELEASE_X86_64
Kernel UUID: 9477416E-7BCA-3679-AF97-E1EAAD3DD5A0
Kernel slide: 0x0000000006c00000
Kernel text base: 0xffffff8006e00000
System model name: MacBookPro5,1 (Mac-F42D86C8)
System uptime in nanoseconds: 25628519916839
last loaded kext at 322876459037: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f89188000, size 65536)
last unloaded kext at 512411113713: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f89188000, size 57344)
loaded kexts:
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.34
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.7f3
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.6.3f4
com.apple.driver.AppleMikeyDriver 2.6.3f4
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.GeForceTesla 8.2.4
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.driver.AppleLPC 1.7.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleMuxControl 3.6.22
com.apple.driver.AppleMCCSControl 1.2.5
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.7
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleFWOHCI 5.0.2
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleUSBHub 683.4.0
com.apple.driver.AppleAHCIPort 3.0.5
com.apple.nvenet 2.0.21
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleUSBOHCI 656.4.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.driver.AppleHDAController 2.6.3f4
com.apple.iokit.IOHDAFamily 2.6.3f4
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.nvidia.classic.NVDANV50HalTesla 8.2.4
com.apple.nvidia.classic.NVDAResmanTesla 8.2.4
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.iokit.IOSurface 91.1
com.apple.iokit.IOBluetoothFamily 4.2.7f3
com.apple.driver.AppleGraphicsControl 3.6.22
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.12d1
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.AppleUSBMultitouch 240.10
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.7
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 640.36
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.driver.NVSMU 2.2.9
com.apple.iokit.IOUSBFamily 686.4.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: MacBookPro5,1, BootROM MBP51.007E.B06, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.33f8
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x802C, 0x384A53463235363634485A2D314734443120
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1333 MHz, 0x802C, 0x384A53463235363634485A2D314734443120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.7f3 14616, 3 services, 23 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD5000LPVX-22V0TT0, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: Built-in iSight
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
Thunderbolt Bus:
It was a brand-new hard drive, so there shouldn't be any issues!!! Any help or ideas ? The person I got the HD from suggested it's another issue such as the power adapter or motherboard, but It started after the swap.

Back up all data, then remove the Norton/Symantec product by following the instructions on either of these pages:
Uninstalling your Norton product for Mac
Removing Symantec programs for Macintosh
If you have a different version of the product, the procedure may be different.

MacBook & OS X 10.5 No Restart after Faulty Shutdown

I don't have my startup DVD with me on this trip. After freezing up, I manually shut down the MacBook by holding down the power button for a few seconds. Now, when I try to restart, all I get is a gray screen. Not even a blue screen or spinning wheel. If I hold the power button down for 10 seconds or so, the pulsing "sleep" light begins to flash, then an alarm sounds "beeeeeeeeeep", then the hard drive fires up like a jet taking off, but still a gray screen.
I have tried to start up in safe mode, but it doesn't work. I have also held down the Option key while starting up, and that shows a logo of a file with a big blinking question mark, and nothing more.
Please help! Can I solve this with out the startup DVD or do I need to find an Apple Store? Thanks

bjp123 wrote:
I have also held down the Option key while starting up, and that shows a logo of a file with a big blinking question mark, and nothing more.
I would begin looking for an Apple Store. You will either need a 10.5 startup disk to run utilities on the internal or you may need to replace the drive.
-mj

My iMac drops settings information. Sounds associated with receiving and sending an email disappear after about a week and return following a restart after a shutdown. Also my picture taken, which was taken about a year ago, recently disappeared.

My iMac drops settings information. Sounds associated with receiving and sending an email disppear after about a week and return following a shutdown and a restart. The cycle contunes. Also, the picture of me that was taken when I bought the iMac more than a year ago and appeared at logon recently disappeared and was replaced by a soccer ball. I took a new picture, which appeared for about a week at logon, and it has now been replace by a blank picture.

The standard procedure with these types of isues is a PRAM reset.
Shut down your Mac.
Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.
Excerpt from http://support.apple.com/kb/ht1379

Xserve won't boot from RAID after a Shutdown

Hello
I'm running a new Intel Xserve 2x2.0Ghz with Apple Raid Card an 3x250GB Apple Drives in.
Starting from 10.5 Setup DVD and setting up a Raid 5 using the Apple Raid Utilitie works fine an also the installation works great. Raid set is ok, Volume initilized, all up an green.
If I then power down the Xserve (to move in to a rack or so..) an power it up again, the raid setup is gone, no bootdevice. No raid sets nor volumes are available when checking again with the Apple Raid Utilitie from the setup dvd. Backup batterie is charged an I also replaced the raid card one time.
Has anyone an idea whats wrong with this box?
Best regards,
Christian, Switzerland

MrHoffman wrote:
The EFI firmware, the SMC and possibly the disk I/O path seem good potential candidates for culprit.
Load and run the hardware diagnostics.
Reset the SMC, and reset the LOM.
I'm running the EFI diagnostic tool now. Firmware and disk I/O path came to mind, let's just hope it's not a major hardware issue
beatle20359 wrote:
Hi Jeff,
Do you have the specs of the xserve and the version of OSX server you are trying to install? Does the Xserve have the RAID card installed in it and what size are the drive modules.
All the best
Beatle
2x 3GHz Dual-Core Xeon
8GB RAM
OS X Server v 10.6.3 (the version I'm trying to install, that is)
No RAID card. The system drive is 80GB and a second storage drive is 1TB.

Mac Pro Mid 2010 keeps restarting after installing OSX Mavericks

Hello,
my Mac Pro Mid 2010 started quitting and restarting after installing the Mavericks OSX. I was thinking about wiping out the drive and reinstalling OS X Mountain Lion but thought I should see if anyone else is experiencing these issues before going that route.
It just intermittently restarts and it tries to restart multiple times before it will actually start up again. It's not issuing a crash report. It just quits out and restarts. It started doing this just at initial startup. It now will quit and restart at any given time and it will take multiple times attempting to start before it actually starts up. I've even had to shut it down because it would going through that startup sequence without starting. No perceivable pattern as to why this is occurring. No specific programs that it occurs in. The only thing I know for certain is that it started happening after installing Mavericks OSX – OSX Mountain Lion was fine. I also made sure to unistall Mountain Lion before installing Mavericks with those potential issues of trying to install one operating system over another. Any thoughts would be appreciated.
Specs for Mac Pro Mid 2010:
- 2 x 2.66 GHz 6-Core Intel Xeon
- 14 GB 1333 MHz DDR3 ECC
- ATI Radeon HD 5770 1024 MB
- OS X 10.9.2

Hello Linc,
I followed your instructions. I have information for the BOOT_TIME and for SYSTEM DIAGNOSTICS sections. I've included all within one post with heading separators between the two sections. I wasn't sure if you needed this posted as two separate posts or not. If this isn't correct, please let me know and I'll do again. Hopefully I didn't pull too much content for the BOOT_TIME section. I was trying to search for enough diverse content that would clearly represent what might be occurring. It was also challenging to choose content for the BOOT_TIME section though because there was no time-stamped content close to the time of BOOT_TIME time stamp. The last time I restarted my system was hours before I attempted your exercise. And, I haven't experienced "crashing" more than it just automatically restarts in the middle of things. I wonder if that's why there were no .crash reports? There was only a list of .panic reports so that's what I provided. Thanks for your help Linc.
STEP 1 - BOOT_TIME:
8/12/14 1:58:29.000 PM kernel[0]: Fixing incorrect zfree from zone kalloc.32 to zone kalloc.64
8/12/14 1:58:46.987 PM WindowServer[104]: Display 0x2b2840d1: Unit 1; ColorProfile { 3, "DELL 2408WFP"}; TransferFormula (1.000000, 1.000000, 1.000000)
8/12/14 1:58:54.698 PM DMProxy[194]: CGSServiceForDisplayNumber: Invalid display 0x2b2840d0
8/12/14 2:00:51.000 PM kernel[0]: Fixing incorrect zfree from zone kalloc.32 to zone kalloc.64
8/12/14 2:00:51.000 PM kernel[0]: *** kernel exceeded 500 log message per second limit - remaining messages this second discarded ***
8/12/14 2:01:04.666 PM WindowServer[120]: Display 0x2b2840d1: Unit 1; ColorProfile { 3, "DELL 2408WFP"}; TransferFormula (1.000000, 1.000000, 1.000000)
8/12/14 2:01:12.000 PM kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=254[GoogleSoftwareUp] final status 0x0, allowing (remove VALID) page
8/12/14 2:01:13.811 PM WiFiKeychainProxy[237]: [NO client logger] <Nov 10 2013 18:30:13> WIFICLOUDSYNC WiFiCloudSyncEngineRegisterCallbacks: WiFiCloudSyncEngineCallbacks version - 0, bundle id - com.apple.wifi.WiFiKeychainProxy
8/12/14 2:01:20.859 PM NotificationCenter[243]: Failed to mmap file. The file has zero length.
8/12/14 2:01:23.997 PM com.apple.audio.DriverHelper[279]: The plug-in named BluetoothAudioPlugIn.driver requires extending the sandbox for the mach service named com.apple.bluetoothaudiod.
8/12/14 2:01:27.000 PM kernel[0]: Fixing incorrect zfree from zone kalloc.32 to zone kalloc.64
8/12/14 2:15:33.763 PM quicklookd[2724]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0x203] flags: 0x8 binding: FileInfoBinding [0x103] - extension: mp4, UTI: public.mpeg-4, fileType: ???? request size:16 scale: 1
8/12/14 2:15:39.000 PM kernel[0]: Sandbox: coreaudiod(264) deny file-read-metadata /Library/Audio/Plug-Ins/Components/UVIWorkstationAU.component
8/12/14 2:42:17.839 PM QuickLookUIHelper[2874]: *** Throwing exception err=-536870174 type=3 PlugInDevice.cpp line 81
8/12/14 2:42:17.851 PM sandboxd[145]: ([2874]) QuickLookUIHelpe(2874) deny iokit-open com_motu_driver_PCIAudio_UC
8/12/14 2:53:26.000 PM kernel[0]: firefox (map: 0xffffff803dc844b0) triggered DYLD shared region unnest for map: 0xffffff803dc844b0, region 0x7fff91200000->0x7fff91400000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
8/12/14 2:55:19.376 PM plugin-container[2917]: Just logged in, send prefs down to 0 drivers
8/12/14 2:55:19.376 PM plugin-container[2917]: Adding ConsoleUID 501 to dictionary
8/12/14 2:55:21.182 PM plugin-container[2917]: CoreText performance note: Client called CTFontCreateWithName() using name "Myriad Pro" and got font with PostScript name "MyriadPro-Regular". For best performance, only use PostScript names when calling this API.
8/12/14 2:55:32.503 PM com.apple.launchd.peruser.501[200]: (com.apple.PackageKit.InstallStatus) Throttling respawn: Will start in 10 seconds
8/12/14 2:55:32.960 PM plugin-container[2917]: PlugInDevice::~PlugInDevice
8/12/14 2:55:33.790 PM WindowServer[120]: CGXGetConnectionProperty: Invalid connection 63027
8/12/14 2:55:33.807 PM com.apple.launchd[1]: (com.apple.MailServiceAgent[2714]) Exited: Killed: 9
8/12/14 2:55:33.812 PM loginwindow[80]: ERROR | -[Application setAppContext:] | Unable to get PID for context [0,118813]
8/12/14 2:55:33.814 PM com.apple.launchd[1]: (com.apple.ShareKitHelper[282]) Exited: Killed: 9
8/12/14 2:55:33.816 PM com.apple.launchd.peruser.501[200]: ([0x0-0x27027].com.apple.AppleSpell[2673]) Exited: Killed: 9
8/12/14 2:55:33.886 PM Core Sync[373]: NSDistantObject (0x1088026a0) is invalid (no connection)
8/12/14 2:55:34.305 PM sessionlogoutd[2929]: sessionlogoutd Launched
8/12/14 2:55:34.314 PM sessionlogoutd[2929]: DEAD_PROCESS: 80 console
8/12/14 2:55:34.335 PM fseventsd[86]: Events arrived for /Volumes/Mac OS X Install ESD after an unmount request! Re-initializing.
8/12/14 2:55:34.335 PM fseventsd[86]: creating a dls for /Volumes/Mac OS X Install ESD but it already has one...
8/12/14 2:55:34.612 PM shutdown[2930]: halt by _coreaudiod:
8/12/14 2:55:34.000 PM kernel[0]: Kext loading now disabled.
8/12/14 2:55:34.000 PM kernel[0]: Kext unloading now disabled.
8/12/14 2:55:34.000 PM kernel[0]: Kext autounloading now disabled.
8/12/14 2:55:34.000 PM kernel[0]: Kernel requests now disabled.
8/12/14 2:55:34.612 PM shutdown[2930]: SHUTDOWN_TIME: 1407880534 611700
8/12/14 2:55:34.625 PM Creative Cloud[252]: XPC error messaging com.apple.IconServicesAgent: Connection invalid
8/12/14 7:30:33.000 PM bootlog[0]: BOOT_TIME 1407897033 0
STEP 2 - SYSTEM DIAGNOSTIC REPORT:
Tue Aug 12 19:30:48 2014
panic(cpu 0 caller 0xffffff801f8dc24e): Kernel trap at 0xffffff801fc51e48, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffff803f930ec0, CR3: 0x0000000022630000, CR4: 0x00000000000206e0
RAX: 0xffffff803ebc9f80, RBX: 0x0000000000000070, RCX: 0xffffff801ff034d0, RDX: 0xffffff803f915588
RSP: 0xffffff81c98d3c10, RBP: 0xffffff81c98d3c40, RSI: 0x0000000000010002, RDI: 0x0000000000000001
R8: 0x0000000000000000, R9: 0x0000000000000039, R10: 0xffffff801ff03770, R11: 0x0000007e3672c41b
R12: 0xffffff801ff034d0, R13: 0xffffff803f8dc2c0, R14: 0xffffff803f915580, R15: 0xffffff803f930ec0
RFL: 0x0000000000010286, RIP: 0xffffff801fc51e48, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffff803f930ec0, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff81c98d38a0 : 0xffffff801f822f79
0xffffff81c98d3920 : 0xffffff801f8dc24e
0xffffff81c98d3af0 : 0xffffff801f8f3746
0xffffff81c98d3b10 : 0xffffff801fc51e48
0xffffff81c98d3c40 : 0xffffff801fc8bffe
0xffffff81c98d3c80 : 0xffffff801fc8c1fd
0xffffff81c98d3cb0 : 0xffffff7fa01e49aa
0xffffff81c98d3ce0 : 0xffffff7fa01e48dc
0xffffff81c98d3d10 : 0xffffff7fa0144068
0xffffff81c98d3d70 : 0xffffff7fa0142c85
0xffffff81c98d3da0 : 0xffffff7fa0141646
0xffffff81c98d3dd0 : 0xffffff7fa01bfc43
0xffffff81c98d3e20 : 0xffffff7fa0140b8b
0xffffff81c98d3e50 : 0xffffff801fc956ef
0xffffff81c98d3ea0 : 0xffffff801fc952af
0xffffff81c98d3f30 : 0xffffff801fc90e89
0xffffff81c98d3f70 : 0xffffff801fc95e03
0xffffff81c98d3fb0 : 0xffffff801f8d7417
      Kernel Extensions in backtrace:
         com.apple.iokit.IOAudioFamily(1.9.7f2)[092DA230-DD20-3369-A32B-E162A496C638]@0x ffffff7fa013d000->0xffffff7fa016bfff
            dependency: com.apple.kext.OSvKernDSPLib(1.14)[7C60EDB3-7527-3412-B424-C9A667A65B92]@0xffff ff7fa012b000
         com.motu.driver.PCIAudio(1.6)[00000000-0000-0000-0000-000000000000]@0xffffff7fa 01be000->0xffffff7fa0223fff
            dependency: com.apple.iokit.IOAudioFamily(1.9.7fc2)[092DA230-DD20-3369-A32B-E162A496C638]@0 xffffff7fa013d000
            dependency: com.apple.iokit.IOPCIFamily(2.9)[4662B11D-2ECA-315D-875C-618C97CDAB2A]@0xffffff 7f9febe000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13E28
Kernel version:
Darwin Kernel Version 13.3.0: Tue Jun 3 21:27:35 PDT 2014; root:xnu-2422.110.17~1/RELEASE_X86_64
Kernel UUID: BBFADD17-672B-35A2-9B7F-E4B12213E4B8
Kernel slide:     0x000000001f600000
Kernel text base: 0xffffff801f800000
System model name: MacPro5,1 (Mac-F221BEC8)
System uptime in nanoseconds: 26153387208
last loaded kext at 18269508545: com.apple.driver.AppleMikeyHIDDriver    124 (addr 0xffffff7fa10fa000, size 20480)
loaded kexts:
com.Cycling74.driver.Soundflower    1.5.1
com.motu.driver.PCIAudio    1.6 58373
com.apple.driver.AppleMikeyHIDDriver    124
com.apple.driver.AppleMikeyDriver    2.6.3f4
com.apple.driver.AppleHDAHardwareConfigDriver    2.6.3f4
com.apple.driver.AppleHDA    2.6.3f4
com.apple.driver.AudioAUUC    1.60
com.apple.driver.AppleUpstreamUserClient    3.5.13
com.apple.driver.AppleMCCSControl    1.2.5
com.apple.kext.AMDFramebuffer    1.2.4
com.apple.iokit.IOUserEthernet    1.0.0d1
com.apple.iokit.IOBluetoothUSBDFU    4.2.6f1
com.apple.AMDRadeonX3000    1.2.4
com.apple.Dont_Steal_Mac_OS_X    7.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport    4.2.6f1
com.apple.driver.AppleHWAccess    1
com.apple.driver.AppleLPC    1.7.0
com.apple.kext.AMD5000Controller    1.2.4
com.apple.driver.AppleIntelMCEReporter    104
com.apple.driver.ACPI_SMC_PlatformPlugin    1.0.0
com.apple.driver.XsanFilter    404
com.apple.iokit.IOAHCIBlockStorage    2.6.0
com.apple.iokit.SCSITaskUserClient    3.6.6
com.apple.driver.AppleFileSystemDriver    3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN    1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
com.apple.BootCache    35
com.apple.driver.AppleUSBHub    683.4.0
com.apple.driver.AppleFWOHCI    5.0.2
com.apple.driver.Intel82574L    2.6.2b1
com.apple.driver.AirPort.Brcm4331    700.20.22
com.apple.driver.AppleAHCIPort    3.0.5
com.apple.driver.AppleUSBEHCI    660.4.0
com.apple.driver.AppleUSBUHCI    656.4.1
com.apple.driver.AppleRTC    2.0
com.apple.driver.AppleHPET    1.8
com.apple.driver.AppleACPIButtons    2.0
com.apple.driver.AppleSMBIOS    2.1
com.apple.driver.AppleACPIEC    2.0
com.apple.driver.AppleAPIC    1.7
com.apple.driver.AppleIntelCPUPowerManagementClient    217.92.1
com.apple.nke.applicationfirewall    153
com.apple.security.quarantine    3
com.apple.driver.AppleIntelCPUPowerManagement    217.92.1
com.apple.driver.DspFuncLib    2.6.3f4
com.apple.vecLib.kext    1.0.0
com.apple.iokit.IOSurface    91.1
com.apple.iokit.IONDRVSupport    2.4.1
com.apple.iokit.IOBluetoothFamily    4.2.6f1
com.apple.iokit.IOAcceleratorFamily    98.22
com.apple.driver.AppleSMBusController    1.0.12d1
com.apple.iokit.IOBluetoothHostControllerUSBTransport    4.2.6f1
com.apple.driver.AppleHDAController    2.6.3f4
com.apple.iokit.IOHDAFamily    2.6.3f4
com.apple.iokit.IOFireWireIP    2.2.6
com.apple.driver.AppleSMBusPCI    1.0.12d1
com.apple.iokit.IOAudioFamily    1.9.7fc2
com.apple.kext.OSvKernDSPLib    1.14
com.apple.kext.AMDSupport    1.2.4
com.apple.AppleGraphicsDeviceControl    3.6.22
com.apple.iokit.IOGraphicsFamily    2.4.1
com.apple.driver.AppleSMC    3.1.8
com.apple.driver.IOPlatformPluginLegacy    1.0.0
com.apple.driver.IOPlatformPluginFamily    5.7.1d6
com.apple.driver.AppleUSBHIDKeyboard    170.15
com.apple.driver.AppleHIDKeyboard    170.15
com.apple.iokit.IOUSBHIDDriver    660.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice    3.6.6
com.apple.iokit.IOUSBMassStorageClass    3.6.0
com.apple.driver.AppleUSBMergeNub    650.4.0
com.apple.driver.AppleUSBComposite    656.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice    3.6.6
com.apple.iokit.IOBDStorageFamily    1.7
com.apple.iokit.IODVDStorageFamily    1.7.1
com.apple.iokit.IOCDStorageFamily    1.7.1
com.apple.iokit.IOAHCISerialATAPI    2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily    3.6.6
com.apple.iokit.IOFireWireFamily    4.5.5
com.apple.iokit.IOUSBUserClient    660.4.2
com.apple.iokit.IO80211Family    640.36
com.apple.iokit.IONetworkingFamily    3.2
com.apple.iokit.IOAHCIFamily    2.6.5
com.apple.iokit.IOUSBFamily    683.4.0
com.apple.driver.AppleEFINVRAM    2.0
com.apple.driver.AppleEFIRuntime    2.0
com.apple.iokit.IOHIDFamily    2.0.0
com.apple.iokit.IOSMBusFamily    1.1
com.apple.security.sandbox    278.11.1
com.apple.kext.AppleMatch    1.0.0d1
com.apple.security.TMSafetyNet    7
com.apple.driver.AppleKeyStore    2
com.apple.driver.DiskImages    371.1
com.apple.iokit.IOStorageFamily    1.9
com.apple.iokit.IOReportFamily    23
com.apple.driver.AppleFDEKeyStore    28.30
com.apple.driver.AppleACPIPlatform    2.0
com.apple.iokit.IOPCIFamily    2.9
com.apple.iokit.IOACPIFamily    1.4
com.apple.kec.corecrypto    1.0
com.apple.kec.pthread    1

Hi, my mail won't open from my dock on my mac and it won't quit so I can't restart. Anyone help?

Hi, my mail won't open from my dock on my mac and it won't quit so I can't restart. Anyone help?

Hello ward886,
Thank you for the question. It sounds like Mail is unresponsive, and you are unable to access it or restart your system. In a situation like this, I recommend force quitting Mail and restarting your computer.
Use one of the following methods to force Mail to quit:
Using the Force Quit feature of OS X makes an application close, even when it is not responsive.
Important: Normally you should not need to force quit an app to close it. When an app is forced to quit, any unsaved changes to open documents are not saved, so try these methods to normally close the app first:
Choose Quit from the app menu. For example, in Safari, choose Safari > Quit Safari.
Choose Quit by right-clicking or control-clicking on an app's icon in the Dock.
If your app does not close using the steps above, use any of these steps to force the app to quit:
Switch to another app, such as the Finder, then choose Force Quit from the Apple menu. Select the unresponsive app in the Force Quit window, and click Force Quit.
Press Command-Option-Esc, then select the unresponsive app from the Force Quit window that appears, and click Force Quit.
Hold down the Control and Option keys on your keyboard, and click the icon of the unresponsive app in the Dock. Select Force Quit from the menu that appears.
Open Activity Monitor from the Utilities folder or the Spotlight menu. Select the unresponsive app in the Activity monitor window. Choose Quit Process from the View menu, or click the Force Quit button in the toolbar of the Activity Monitor window.
If you cannot switch from the unresponsive app, press Command-Option-Shift-Esc for three seconds to force it to quit. This key combination tells OS X to force quit the frontmost app.
Find the full article here:
OS X: How to quit an unresponsive application using Force Quit
http://support.apple.com/kb/ht3411
Thank you for using Apple Support Communities.
Best,
Sheila M.

Adobe updater won't quit and I cannot restart my mac osx machine

Running mac osx with Adobe Reader set to auto update, I came home to find that an update had stalled and now I cannot quit the installer, cannot update any other software (only tried Office 11 update) or restart my computer... please help!

canipleasehaveascreenname wrote:
Running mac osx with Adobe Reader set to auto update, I came home to find that an update had stalled and now I cannot quit the installer, cannot update any other software (only tried Office 11 update) or restart my computer... please help!
You need to press and hold the power button for five seconds and do a "hard" shutdown. Then restart.
Download the "offline installer" here: http://get.adobe.com/reader/enterprise/ and run it to update.

My Black Macbook froze using Safari. I forced quit and restarted. Before the chimes there was a single buzz, from below the keyboard. What's that all about?

My Black Macbook froze using Safari. I forced quit and restarted. Before the chime, there was a single buzz, from below the keyboard. What's that all about?

http://support.apple.com/kb/HT2341
Might be RAM related if the above tip describes what happened.
If not, and your data is not backed up, and it won't startup, read this tip:
https://discussions.apple.com/docs/DOC-1689

OS 8.6 won't quit or restart after hard shutdown

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