OS Lion download issue.......

I initiated an OS Lion download on my notebook which paused it selfafter about 30 minutes into the download. For technically reasons, I had to close the download window and now I am unable to re-connect to the download. After I log in to the App Store and submit the $ verify page I am returned to the install page and the connection freezes. Any adivce on how to resume the download ???

Thanks Tony but I can't locate the installer app in applications

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OS X Mountain lion download issues

Hi, I just purchased OS X Mountain Lion from the app store.
The download started ok, then my internet connection dropped (which is the issue I am trying to sove for as all my other Apple devices are fine and dandy when it comes to wifi connection except my iMac on OS X 10.7.5) and the download icon dissapeared from launchpad.
I went back to the app store, downloaded it again and now it's permanently stuck "waiting" even with the wifi on.
Any tips/tricks for making this download actually happen? Thanks in advance for any help.

This has worked for some.
- Sign out of the App Store (in the Store menu)
- Quit the App Store
- In Finder - Go>Go to folder... (or Apple-shift-G)
- Paste in the following "~/Library/Caches/ "
- It will take you to a folder. Delete com.apple.appstore
- Launch the App Store. Sign in and then reclick the Mountain Lion buy. It won't charge you again.

Mountain Lion download issues

I completed the purchase in the app store, but I cannot get Mountain Lion to even begin downloading. any thoughts?

I'm having trouble as well. It took all evening for ML to download in the App Store. Then I had a window pop-up that seemed to be the beginning of installation - I agreed to the terms, it selected my HD - but then it just disappeared. Nothing. I have tried clicking on the App Store download button and I keep getting this error message:
"You have updates available for other accounts. To update this application, sign in to the account you used to purchase it"
That is the account I used to purchase it. Something isn't right.
UPDATE:
I thought restarting might help. Wrong! It wiped out the download I had and has restarted the whole thing all over again!

Mountain Lion download problems with Lion 10.7.5 (no VirusBarrier issue)

I have a mid-2009 Macbook Pro. From the factory it came with Snow Leopard but has since been upgraded to Lion OS X 10.7.5. I do not have VirusBarrier, I am writing from a recently clean-installed Lion.
I have now been troubleshooting my Mac for several days. When I wrote first, I had an issue with Safari having been damaged and so I wasn't able to reinstall Lion - but after a certain extremely helpful community member I finally succeeded in installing Lion.
But the issues with the App Store still persist. All my Mountain Lion downloads fail, getting the error message "can't verify, might be corrupted" what many here have also been getting. However, most solutions were related to VirusBarrier (which I don't have), or /var/folders errors (Console does not show any var-related errors).
So if it's not a var-related issue, or related to firewalls or virus softwares (I have disabled the Firewall and I have no virus software installed), what could it be?
When the download and install of ML failed last time, Console showed the following messages:
11/30/12 11:54:44.617 AM com.apple.SecurityServer: Failed to authorize right 'system.install.app-store-software' by client '/System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/Resources/in stalld' [235] for authorization created by '/System/Library/CoreServices/Software Update.app' [567]
11/30/12 11:54:44.617 AM com.apple.SecurityServer: Failed to authorize right 'system.install.software' by client '/System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/Resources/in stalld' [235] for authorization created by '/System/Library/CoreServices/Software Update.app' [567]
11/30/12 12:25:49.252 PM authexec: executing /Applications/Install OS X Mountain Lion.app/Contents/Resources/InstallAssistantTool
11/30/12 12:26:17.178 PM Install OS X Mountain Lion: Stopped operation queue with Error Domain=IAErrorDomain Code=101 "This copy of the Install OS X Mountain Lion application can't be verified. It may have been corrupted or tampered with during downloading." UserInfo=0x7f93aad17ee0 {IAErrorAlternateAction=App Store, NSLocalizedRecoveryOptions=(
Cancel,
"App Store\U2026"
), NSLocalizedRecoverySuggestion=Delete this copy of the application, and go to the Purchases page of the Mac App Store to download a new copy., NSRecoveryAttempter=<IARecoveryAttempter: 0x7f93aab1e1d0>, NSLocalizedDescription=This copy of the Install OS X Mountain Lion application can't be verified. It may have been corrupted or tampered with during downloading.}
...and a bit later, upon re-starting the download:
11/30/12 12:29:40.515 PM com.apple.SecurityServer: Failed to authorize right 'system.install.apple-software' by client '/System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/Resources/in stalld' [817] for authorization created by '/Applications/App Store.app' [781]
11/30/12 12:29:40.547 PM com.apple.SecurityServer: Failed to authorize right 'system.install.software' by client '/System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/Resources/in stalld' [817] for authorization created by '/Applications/App Store.app' [781]
Problem elimination:
* I don't think this is a router-related issue: I have downloaded and installed other softwares outside App Store successfully
* As said, I don't think this has anything to do with Firewall or Virus settings
* Nor has this anything to do with /var/folders as far as I can tell
What I've tried so far:
* Repaired disk permissions several times
* Rebooted
* Restarted App Store
* Following one advise found on the net, I deleted preflight.pfpkg just in case
* All the time I have made sure my OS has the most recent Software Updates installed (most of them downloaded successfully, while with Safari and OS 10.7.5. I had to try several times before they were downloaded succesfully)
I just reinstalled my OS X Lion, only to use it to jump on to Mountain Lion - so I am pending my migration until ML is installed. I would like to fix this soon, since I'd like to get the migration done and my real work started. I would really appreciate your help.
I'm not very adept at using Console or Terminal to troubleshoot, so if someone could guide me through the problem identification, that would be great. Unless someone already knows exactly what's going wrong and can show me a working solution - that'd save my day!
Thanks!

In cases like this, if you have an Apple store near by, they will most likely install the OS free of charge for you, if you can't bring your Apple ID along to prove you've paid for it.
Would that work out for you?

Mountain Lion download getting stuck at 79MB w/ no internet connectivity issues

I just purchased Mountain Lion via the App Store but everytime I try to download it, the download gets stuck around 79.4MB and the download time just gets longer and longer without the download actually pausing. Pausing and resuming have the same problem, the file size just goes up to 80+MB before dropping back down to 79.4MB again. I have tried canceling, reopening the App store and re-downloading several times already without success. Please help! I went through Mountain Lion download problems in the forum but I can't find a solution. I'm downloading onto an iMac on a broadband Wifi personal home network and can surf the internet without problems and as quickly as usual. For reference, my connectivity speed at this time is usually enough to download a 300MB file in 15 mins to half an hour.

http://www.apple.com/support/mac/app-store/contact.html?form=account or try a wired connection.

Location of Mountain Lion Download?

For some reason yet to be discovered I always seem to have issues downloading large files on my Mac.
I have a work around where I download the SW packages at work and save to a USB thumb drive and then copy and install on my Mac.
Can someone tell me where the Mountain Lion download is located and what I need to do if I already have the purchase recoreded in the apps store?
Thanks,
Steve

Mmmmm now thats a problem!
Any ideas why when I download it tells me that I have a "hash mismatch" problem. I guess that the checksum is failing????
I've noticed in the past that large downloads seem to get corrupted.
Any suggestions or workarounds?
In the past with major updatyes that have don this then I've gone to the downloads page and downloaded from my PC at work and then copied the .dmg to my mac and its worked.
This problem only seems to have started when I moved to a cable modem from DSL?? not sure if this is a clue or not
Thanks

I lost Power while I was 50% through on my Free Mountain Lion Download.

I lost Power while I was 50% through on my Free Mountain Lion Download. Restarted my system and did not find the Download on my Launchpad. Is there anyway I can continue that download? Tried refilling the form, no Luck Though!
The form says I have already claimed my Free Code for my MacMini Serial!
I live in India and this is a very common problem I am guessing! Slow Internet Speeds and Power Issues!
Help would really be Appreciated!
- Sigmund Quadros

Thanks so much mate! The download has begun, from the top though! Doesn't really matter as long as I have it downloading! Cheers! And Big Thanks again!

Mac OS X Lion Download Not Progressing

I have installed Lion on at least 5 other computers and have never ran into this issue. I am attempting to download Mac OS X Lion and the download has not progressed any. When hovering over the download icon it has just simply displayed " Mac OS X Lion - Downloading..." without showing a percentage and the progress bar has stayed empty/blank the whole time. I have attempted to pause/restart, cancel and start over. Nothing has worked. I would be willing to send screen shots or give more information by other means. I am in desperate need to have this installed before I leave town. Please help. Thank you.
A few things to note:
No Firewall is Running.
I have a 75MG internet connection.
I meet system requirements.

I have found my answer. The progress bar displayed on the Mac OS X Lion icon really doesnt show progression that well. I found that you are able to open the Mac App Store and then click purchases and see a much better progression bar, actually showing the progress. The download is moving extremely slow considering my internet connection but I can see progression is made at least.
I would really like to state that having to open the Mac App Store, open purchases, and then see the progress is really not congruent to how things should work. You shoud simply be able to see the amount downloaded on the icon.

Mountain Lion downloaded from App store will not install. Downloaded TWICE it times out after 20 secs into install. Can't get any help!!! My Machine MacBook Pro OS 10.6.8 Processor 2.66Ghz i

Mountain Lion downloaded from App store on 11th and 12th June will not install. Downloaded TWICE it times out after 20 secs into install. Can't get any help!!! Going around in circles!!
My Machine MacBook Pro OS 10.6.8
Processor 2.66Ghz i7,
4GB memory
128GB solid state drive
Purchased 2010

Thanks very much for the advice. I trawled through the other answers on the site and it appears others had the same issue. I doubled the available space and the install went like clockwork... which is what one would norma;ly expect from Apple :-)
Maybe Apple should have a ' definitely read me first' notice before a download takes place with CLEAR instructions to have more than the 6GB they indicate ofr the Mountain Lion download

Upgrading to Lion Disk issue

Have a MacBook w/intel core 2 duo with Snow Leopard installed. I downloaded the Lion upgrade and when I try to install, got the message "This disk is not formatted to Mac OS Extended (Journaled). Use Disk Utility to enable Journaling or re-format the disk."
I checked Disk Utility and it is setup as Mac OS (Journaled) and Journaling is enabled, and I even did a Verify and Repair disk and there are no issues.
The install will not let me go any further. Do not want to re-start of fear of losing the Lion download I paid for.
Did anyone else expenienced this issue and have any suggestions?
Thanks

Finally got it installed without a reboot. Downloaded OnyX and ran the verify/repair disk and repair permissions. Then went back to the Lion download from the begining and it started the install.
If you don't go back from the begining on the Lion install, you will continue to get the error message about Mac OS Extended (journaled) although you corrected the problem.
With that said, it finally worked and was able to install Lion.
Thanks

Lion download failed...

Hi all,
Lion download failed and got a small status window popup stating this and inviting me to retry which I clicked.
Now App store App says Lion is still installing, but theres no dock icon saying installing like there was before it failed.
I've looked at the processes running and nothing looks like a download process. So it is really still downloading or not?
How do you restart the download?
Thanks!

I have the same issue. Dock icon says paused and nothing changes when I click the resume option. Restart doesn't fix it.

HT203421 Mountain Lion download has messed up my calendar. One calendar is missing on my MAc but not on my ipad or iPhone

Mountain Lion download has messed up my calendar. One calendar is missing on my Mac but not on my ipad or iPhone

OKAY FOLKS, I found the answer. I figured the only explination could be with my iCloud Account. I tried EVERYTHING, read every discussion on this topic. It WASN'T b/c I had an old Mobile Me account. It WASN'T b/c I didn't have the sttings right. I rebooted, erased data, EVERYTHING. The only solution was to create a NEW iCloud account - I chose a new address through Apple (me.com). Even though I already have a me.com email address and a different Apple ID I figured starting fresh was the only way. Sadly, I lost all of my calendar data (when I tried to import my old calendar data from a backup it was associated with the old iCloud account and could not be edited) but my contacts were saved. I just re-entered my calendar information... figured this would be less time consuming than trying to reboot and research the issue 10 more hours!
Here are the steps I used:
1- iCloud was OFF on my iPhone to start
2- Export your iCal and iContacts data from your Mac to a backup (you WILL lose your data)
3- On iPhone went to Settings, iCloud and went through the proper steps to set up a new iCloud account with a NEW email address (me.com)
4- On iMac under System Preferences I deleted my OLD iCloud account (it will prompt you stating you will lose your data or you can merge/save). The only way I could get it to work was to accept the warning it was going to delete everything
5- Set up a NEW iCloud account on my Mac with the NEW me.com account I set up on my iPhone. Somehow my Contacts were kept in tact, uploaded to iCloud and to my iPhone. Had issues with my iCal data, but I entered all the information manually.
Everything is syncing great! Haven't set this up yet on my iPad but will do that next. I'm hopeful!!

How many machines can I install on with one Mountain Lion download?

I want to upgrade to Mountain Lion, but I have both an iMac and a MacBook Pro. Do I have to buy two Mountain Lion downloads - one for each, or can I somehow download twice after paying once?
Judy

Actually, having made the same claim a couple of days ago and being proven completely wrong, I have a certain responsibility to correct you by mentioning that there is no limit to how many machines ML can be installed on, as long as you own or control those machines.
See section 2B(i): http://images.apple.com/legal/sla/docs/OSX108.pdf

I just restored my 13" MBP i5 at the apple store to the newest version of Lion after issues with a previous Time Machine backup from Snow Leopard- this time I created a new account and just ported files and folders, and now MS Office doesn't work. Help?

I just restored my 13" MBP i5 at the apple store to the newest version of Lion after issues with a previous Time Machine backup from Snow Leopard- this time I created a new account and just ported files and folders, and now MS Office doesn't work.
^^ that's the main problem. Here's the full history.
I bought a new 13" i5 MBP, early 2011 edition. I had an old white Macbook 2.14 ghz core2duo on Snow Leopard. I attempted to port over my time machine backup, but encountered problems in that my User was inaccessible from the new computer after the import finished, and I had to go in and change the root password, etc, and for some reason or another, I couldn't install any programs at all from that administrator's account. By "couldn't" I mean I could install them, but upon installation they would never boot. So, I took it to the apple store and did a clean install from the most up to date Lion OSX. Then, I created a brand new admin account, instead of trying to import the old one, and things seemed great. Then, I just imported my old files from the TM backup, but not any system settings, permissions, or user data. Just my Docs, pics, vids, apps, and itunes stuff.
Here's where things get weird again. I imported this stuff under the name "old", but all of these folders have a red negative sign on them, marking them as restricted. So, from my main admin account, I cannot even peruse these folders. Since I didn't import user data, I can't sign in to the "old" account to change permissions. I already tried to change the permissions from system preferences, but that didn't change anything. And now, for whatever reason, of all the apps that were imported then, MS Office is the only set of apps that does not work. When I click on it, it just says there was a problem and asks if I'd like to send a report to apple. I tried reinstalling it to no avail. I'm an English student, so i really need access to Word. Can anyone help? The Apple store is a major detour for me and would like to fix this issue myself.

Most likely you have Office 2004 which are PPC-only applications and will not work in Lion. Upgrade to Office 2011. Other alternatives are:
Apple's iWork suite (Pages, Numbers, and Keynote.)
Open Office (Office 2007-like suite compatible with OS X.)
NeoOffice (similar to Open Office.)
LibreOffice (a new direction for the Open Office suite.)

I accidentally dragged the Lion download from the dock onto my desktop and it disappeared in a puff. This seems to have halted the download as it is now 8 hours since purchase and stuck at 1.75gigs. Help anyone - please?

I accidentally dragged the Lion download from the dock onto my desktop and it disappeared in a puff. This seems to have halted the download as it is now 8 hours since purchase and has stuck at 1.75gigs. Could anyone advise please?

The icon in the dock is NOT the file itself. You simply removed the dock icon. Go into your Applications folder and you'll find "Install Mac OSX..." and you have what you want.

OS Lion download issue.......

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