OS prerequisites for 12c Agent Push

Hello all,
The project is to install 12101 cloud control and then use the push methodology to install various agents. I am preparing the initial preparation for this.
Need your suggestion/tips on: "what are the OS prerequisites for 12c agent push?"
am aware of few:
1. enable 'oracle' user to be able to sudo (or 'su'?) to root in order to run the root.sh script -- this is a preq in the deployment page.
--- what happen if I am not able to manage OS folks that 'oracle' can sudo to root during the time of install? In this scenario, can I ask OS folks to run root.sh?
--- do we really need to run root.sh for agent push? I ran many silent agent install in 11g OEM, but it doesn't ask me to run root.sh..
2. Firewall - ports etc ?
What else?
Regards,lily

Hi Lily,
1. If you do not have privileges, you can ask any OS folks to execute this root.sh.
root.sh will set additional permissions.
2. You can follow the document provided below to check on the complete pre-reqs for agent install.
http://docs.oracle.com/cd/E24628_01/install.121/e22624/install_agent.htm#BABCFEGE
Best Regards,
Venkat

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The port for agent upload unsecure is 4889 and secure is 4900.
Can you help me?
Regards!
Juan

FILE: prereq2013-05-03_11-09-05AM.log
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INFO:      PATH = D:\oracle\ora81\bin;C:\Program Files\Oracle\jre\1.1.7\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\system32\WindowsPowerShell\v1.0;C:\ctmag\Default\EXE\;C:\Program Files\Windows Imaging\
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INFO: Username:ry08109a
INFO: Prerequisite Checker Version Version 11.1.0.9.0 Production
INFO: Execute Remode Nodes Flag Set To False,Not executing prereqsesssion
INFO: Starting Prerequisite checks : Fri May 03 11:09:06 GMT-03:00 2013
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INFO: Expected result: One of 5.0,5.1,6.0,6.1,5.2
Actual Result: 5.2
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INFO: --------------------------------------------------------------------------------
INFO: Checking AvailableInventorySpace
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INFO: Value of invLoc is : C:\Program Files\Oracle\Inventory
INFO: Expected result: 100.0MB
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INFO: --------------------------------------------------------------------------------
INFO: Checking InventoryWritableCheck
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INFO: Value of invLoc is : C:\Program Files\Oracle\Inventory
INFO: Check complete. The overall result of this check is: Passed
INFO: --------------------------------------------------------------------------------
INFO: Checking TZRegionCheck
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INFO: --------------------------------------------------------------------------------
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INFO: Install area Control created with access level 1
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INFO: Expected result: 3872
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INFO: --------------------------------------------------------------------------------
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Actual Result: ssbuelpspc01
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INFO: --------------------------------------------------------------------------------
INFO: Prerequisite checks completed : Fri May 03 11:09:06 GMT-03:00 2013
FILE: agentDeploy_2013-05-03_11-09-05-AM.log
INFO: D:\oracle\ora12c\core\12.1.0.2.0
INFO: C:\Adm\12.1.0.2.0_AgentCore_912
INFO: D:\oracle\ora12c
INFO: AGENT_BASE_DIR=D:\oracle\ora12c
INFO: AGENT_BASE_DIR=D:\oracle\ora12c
INFO: RESPONSE_FILE=C:\Adm\12.1.0.2.0_AgentCore_912\agent.rsp
INFO: RESPONSEFILE_VERSION=2.2.1.0.0
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INFO: OMS_HOST=suarbuxorat02
INFO: EM_UPLOAD_PORT=4889
INFO: AGENT_INSTANCE_HOME=D:/oracle/ora12c
INFO: AGENT_PORT=3872
INFO: b_startAgent=false
INFO: ORACLE_HOSTNAME=ssbuelpspc01
INFO: s_agentHomeName=agent12c
INFO: # s_agentServiceName = "Oracleagent12gAgent" ; default value
INFO: # s_agentServiceName = "GridAgent"      ; User specified value
INFO: #s_agentServiceName=""
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INFO:
INFO: Oracle Prerequisite Checker version Version 11.1.0.9.0 Production
INFO: Copyright (C) 1999, 2012, Oracle. All rights reserved.
INFO:
INFO:
INFO: Starting execution of Prerequisites...
INFO: Total No of checks: 6
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INFO:
INFO: Check complete: Passed
INFO: ========================================================
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INFO: Check complete: Passed
INFO: ========================================================
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INFO:
INFO: Check complete: Passed
INFO: ========================================================
INFO: Performing check for TZRegionCheck
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INFO:
INFO:
INFO: Check complete: Failed <<<<
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INFO:
INFO: ========================================================
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INFO:
INFO:
INFO: Check complete: Passed
INFO: ========================================================
INFO: Performing check for CheckHostName
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INFO: Expected result: Should be a Valid Host Name.
INFO: Actual Result: ssbuelpspc01
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INFO:
INFO:
INFO: Check complete: Passed
INFO: ========================================================
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INFO: D:\oracle\ora12c\core\12.1.0.2.0\oui\bin\setup.exe -ignoreSysPrereqs -prereqchecker -silent -ignoreSysPrereqs -waitForCompletion -prereqlogloc D:\oracle\ora12c\core\12.1.0.2.0\cfgtoollogs\agentDeploy -entryPoint oracle.sysman.top.agent_Complete -detailedExitCodes PREREQ_CONFIG_LOCATION=D:\oracle\ora12c\core\12.1.0.2.0\prereqs -J-DORACLE_HOSTNAME=ssbuelpspc01 -J-DAGENT_PORT=3872 completed with status=2
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Please refer the obe
http://www.oracle.com/technology/obe/obe10gemgc_10203/agentpush/agentpush.htm

Error while installing Agent using Agent Push Method

Hi All,
I have installed Oracle EM Grid 10.2.0.1 on Linux 4 (Enterprise). I have moved my repository database to another host. Grid(oms,repo db,agent) is working fine. But i am trying to install one agent in remote host using Agent push method. I am getting the error
Manual Fixes (1)
The following corrective actions need to be taken before proceeding. For your convinience check mark each item when you have fixed that issue.
There are some targets that cannot be monitered by the Agent.Hostname IP Address Details
*<host> <ip-addr> PROBLEM : There are some targets on the host which agent can not monitor since they are installed by different group.*
ERROR : Check complete. The overall result of this check is: Failed <<<<
RECOMMENDATION : Your Oracle Home is incompatible.
I verified SSH connectivity,TZ...
In remote host, 2 oracle application instances are running and repository DB. I have created one directory in repository db location and installing in that directory. This error is coming in Install Stage. I checked the oracle inventory permission and other 2 instance installed directory permission. Inventory owner is oracle. Oracle EBS mount point owner is root. But it is having read, write permission.
Is this a bug? Will this resolve after applying 10.2.0.5 patch.
Please let me know a solution for this.
Thanks,
Manikandan

Hi Rob/Nazim,
Thanks for the Replay.... I will try to update to patch 10.2.0.5
Regards,
Manikandan.

Completeness of Prerequisites for Recovering Tables for PDBs from RMAN Backups

Could you verify the completeness of following prerequisities on pag. 441 of the "Backup and Recovery User's Guide 12c Release 1 (12.1) E17630-14"
Prerequisites for Recovering Tables and Table Partitions from RMAN Backups
■ The target database must be in read-write mode.
■ The target database must be in ARCHIVELOG mode.
■ You must have RMAN backups of the tables or table partitions as they existed at the point in time to which you want recover these objects.
■ To recover single table partitions, the COMPATIBLE initialization parameter for target database must be set to 11.1.0 or higher.
According to my test Database administrator workshop: How to recover a table in a pluggable database from a backup
those prerequisities are valid for CDBs or non-CBDs, but if you want to recover tables or table partitions in PDBs a different prerequisite is needed.
Indeed if you have a backup of only the pluggable database including the missing table (the third prerequisite above), but you don't have any backup of the container database the command...
recover table ... of pluggable database ... until scn ... auxiliary destination ...
will fail with the following errors:
RMAN-00571: ===========================================================
RMAN-00569: =============== ERROR MESSAGE STACK FOLLOWS ===============
RMAN-00571: ===========================================================
RMAN-03002: failure of recover command at 02/12/2014 12:22:18
RMAN-03015: error occurred in stored script Memory Script
RMAN-06026: some targets not found - aborting restore
RMAN-06023: no backup or copy of datafile 3 found to restore
RMAN-06023: no backup or copy of datafile 4 found to restore
RMAN-06023: no backup or copy of datafile 1 found to restore
So to recover table in PDBs you must have also the RMAN backups of the CDB or in the opposite way it's not sufficient to have only the backups of the pluggable database, because during the creation of the auxiliary database the SYS, SYSAUX and the UNDO tablespace are required.
Regards,
MarcoV

Hi,
Before dropping a DB we had taken an RMAN backup.I hope you were in mount mode.
Will RMAN automatically recognize the FORMAT of the backup piece and restore ?No it won't.
First you have to restore a controlfile in nomount mode with:
restore controlfile from '/u04/backup/rmanbkp /02mo9fnc_1_1';
and do alter database mount.
Than you have to run "catalog start with '/u04/backup/rmanbkp'; " so the instance now knows where to find the pieces.
Now you can run a restore database command.
Than open the database with resetlogs.
Regards,
Tycho

Agent push issues on Server 2012 targets - any known gotya's

Hi,
I'm having ongoing issues which I believe are directly firewall related when pushing agent to Windows Server 2012 R2 computers.
I get the usual RPC unavailable errors and the workaround I use is I have to turn of the firewall via control panel (stopping the service isnt sufficient for some reason). This resolves it.
I have asked our firewall admin to check all the well documented ports are open - he has rules in place to allow them and works fine for all pre 2012 servers, and is addement its not the rules.
So was just checking here for confirmation theres no 'undocumented' gotya's to look for when pushing to 2012R2 machines. I think the likely cause is RPC relating to DCOM high ports - I'm not sure if the are same rande as in 2008 - none of the documentation
posts I've seen to go as far as 2012 just 2003/2008. when we tried to troubleshoot this ourselves I think our firewall admin used wireshark and commented that the the DCOM highports seemed randomly assigned. I'm guessing he maybe didnt want to
open up ALL the DCOM jhighport range as we have very tight firewall security.
Any advice much appreciated...

Hi There,
Below are the requirements irrespecrive of any windows is including win server 2012 / 2012 r2.
Agent, manual installation of MOMAgent.msi
System Center Management service
5723/TCP
Windows Firewall
Agent, push installation
System Center Management service
File and Print Sharing
Remote Administration
5723/TCP
137/UDP, 138/UDP, 139/TCP, 445/TCP
135/TCP, 445/TCP
Windows Firewall
Windows Firewall
Windows Firewall
Agent, pending repair
System Center Management service
File and Print Sharing
Remote Administration
5723/TCP
137/UPD, 138/UPD, 139/TCP, 445/TCP
135/TCP, 445/TCP
Windows Firewall
Windows Firewall
Windows Firewall
Agent, pending upgrade
System Center Management service
File and Print Sharing
Remote Administration
5723/TCP
137/UDP, 138/UDP, 139/TCP, 445/TCP
135/TCP, 445/TCP
Windows Firewall
Windows Firewall
Windows Firewall
Gautam.75801

Cannot unblock Em 12c agent

I have a system where the agent has been blocked by the OMS service. After restarting the agent and running the resynch agent job (Agent -> Resynchronisation) the agent remains blocked with the following errors in the job log: -
resyncState: IN executeCommand
resyncState: validated parameters
Starting resync RESYNC_20130409120523 for agent lsomoal01a:3872
Getting list of all the Targets to remove from the the agent - lsomoal01a:3872
Removing list of plugins from the agent
Getting list of all the Targets from the repository for the agent - lsomoal01a:3872
Pushing list of plugins to the agent
Promoting list of targets to the agent
Re-deploying Metric Extensions to the targets
Saving target collections to the agent
Cleaning state on the agent
Exception in resync: null
resyncState: resync of agent failed.
Does anyone have any suggestions on what to try next?
Regards,
Steve Dennis

CAUSE
The message [No route to host] corresponds to a network host name resolution issue from the OMS host to the target agent's host.
SOLUTION
See the following reference for comprehensive network diagnostics for EM components:
Note 428665.1 Enterprise Manager: Installation Requirements and a Checklist for Configuring and Testing Network Connections between EM Component Hosts
1. Ensure the OMS is able to successfully resolve the agent's host name.
$ping <agenthostname.domain>
$nslookup <agenthostname.domain>
$nslookup <ipadress_returned_by_previous_command>
2. Ensure that the data returned by the last command is exactly the same as that returned by the other commands, and as shown in the console.
3. Once Agent host name resolution is successful, then proceed with agent resync operation from the console.

How to add host in OEM for which agent is already deployed

Hi All,
I had installed OEM 12c Cloud Control previously. From that OEM I had added certain host. While adding those hosts I deployed agents on them. Now I am not using that OEM anymore. I have freshly installed OEM again and now I want to add the same host. Is is possible to use the same agent which was deployed earlier on the host which I want to add as target. If yes, then what steps do I need to follow to add a host as a target in OEM for which an agent is already deployed. That means I want to by-pass the step which deploys an agent to the target host and reuse the already deployed agent.
Please guide!!

Yes this is possible. To use an installed agent with a new OMS you can follow these steps:
1. Shut down the running 12c agent with the below command:
$AGENT_INSTANCE_HOME/bin/emctl stop agent
2. Remove the agent instance home:
rm -rf $AGENT_INSTANCE_HOME
3. Manually remove the targets monitored by the agent in the EM console (sounds like you don't need to do this as the EM installation is no longer present)
4. Create a new instance home pointing to the new oms:
$AGENT_BASE_DIR/core/12.1.0.1.0/sysman/install/agentDeploy.sh
AGENT_BASE_DIR=<location of the agent base dir> OMS_HOST=<oms hostname>
EM_UPLOAD_PORT=<http/https upload port>
AGENT_REGISTRATION_PASSWORD=<registration password>
AGENT_INSTANCE_HOME=<absolute path where the instance home has to be created>
-configOnly
Regards, Mark.

Blind Conference feature for CAD agents (UCCX)

Hi,
I am planning to use BLIND CONFERENCE feature in CAD. Basically customer requirement is to play a pre-recorded message to the customer after agent has answered the call. Here is what I am planning to do-
Create an application, script and have recorded prompt there in UCCX (This application has trigger 1111)
Go to CAD administrator, workflow configuration, and assign a TASK 1 button for this agent
Add action to TASK 1, where I select 'Blind Conference' option and add 1111 as a predefined number
Expected Result-
When agent answeres the call, agents pushes TASK 1 button immediately on his CAD. This action brings 1111 in the conference with agent & customer, where agent & customer both hears the prompt
once prompt is played, 1111 disconnects and agent continues the normal call with the customer
How does this approach sound? Has anyone done like this before?
Thanks,
Piyush

Here's how I would solve this:
Create an XML file with the agents that are English-only (or the inverse) and put this in the doc repo.
Change Select Resource to Connect = No; the Connected branch will change to Selected
Use the Get User Info step to figure out which person the User-type veriable is.
Use Get XML Document Data to XPath search the document for a match.
If there is a match, play the prompt advising the contact.
Use a Connect step to get the agent.
Extra credit:
Use enterprise data to tell CAD that you need a translator
Create a workflow and attach it to the answered event that conferences the translator in
The risk to this approach is that the first agent doesn't actually answer the call (i.e. offer vs. handled). If that happens, there two potential issues that you would need to plan for:
The caller may get told (in German) that the agent they're about to be connected with doesn't speak German and will be adding a translator. The next agent may actually speak German though. There's not a lot you can do about this one.
If you did the extra credit exercise, you would need to be sure that Enterprise Data gets updated to not trigger the workflow action. Obviously, if a German-speaking agent answers the call they don't need to conference a translator in.
Please remember to rate helpful responses and identify helpful or correct answers.

Issue in SOA Suite Installation - prerequisite for AIA 3.0 Installation

We are facing an issue in SOA Suite Installation which is prerequisite for AIA 3.0 Installation. As per AIA 3.0 Installation Guide, the Web Logic Server version to be used is “Web Logic Server 11g R1 10.3.1“ for Linux86 32bit Version.
After Installation of SOA Suite on Linux Environment, the em console page is not opening.
Error Message :
<Feb 1, 2010 5:21:50 PM IST> <Warning> <Connector> <BEA-190110> <Resource Adapter is calling BootstrapContext.createTimer() and allocating a Timer Thread that is not managed by WebLogic Server. This may adversely impact the performance/operation of WebLogic Server.>
<Feb 1, 2010 5:21:50 PM IST> <Warning> <J2EE> <BEA-160140> <Unresolved optionalpackage references (in META-INF/MANIFEST.MF): [Extension-Name: oracle.soa.fabric, Specification-Version: 11.1.1, Implementation-Version: 11.1.1, referenced from: /app/oracle/weblogic/user_projects/domains/SOADomain/servers/soa_server1/tmp/_WL_user/worklistapp/r8n7fr]. Make sure the referenced optional package has beendeployed as a library.>
<Feb 1, 2010 5:21:50 PM IST> <Error> <Deployer> <BEA-149205> <Failed to initialize the application 'worklistapp' due to error java.lang.NoSuchMethodError: weblogic.application.ApplicationLifecycleEvent.getDeploymentOperation()Lweblogic/application/DeploymentOperationType;.
We have faced such issue during SOA 11g Installation on Windows Operating System, and installed latest version of Web logic Server and the issue was resolved.
Can AIA Linux Installable work on Web Logic Server 11g R1 10.3.2?
If any one has faced similar issues, Kindly provide inputs.

The same person has reported issues on further steps i.e. AIA Installation. Hence closing this

Any prerequisites for using javascripts (JS) in SAP BPC 7.5NW (SP5)

Hi,
I keep getting evalution and parsing errors, every time I use a JS in my conversion files. It simple standard JS, like:
js:parseInt(%external%)
js:%external%.substring(2,5)
etc
Are there any prerequisites for using javascripts ??
Is there anywhere I can debug these JS withing SAP BW ?
Thank you,
Joergen

Gersh,
It works now. I have implemented the below code (ENTITY needed to contain the variable as well). The relationship profitcenter and entity is very important as it derives the relevant profitcenters from the profit center hierarchy (e.g. all profitcenters under the legalentity node).
//ALLOCATION PROCEDURE CONVERSION RATE
//=====================================
*FOR %ENT% = %ENTITY_SET%
*RUNALLOCATION
*FACTOR=1
*DIM SEBACCOUNT WHAT=CONV_RATE; WHERE=<<<; USING=<<< ; TOTAL=<<<
*DIM PROFCENT WHAT=DUMPC; WHERE=BAS(BPC_%ENT%);USING=<<<; TOTAL=<<<
*DIM CATEGORY WHAT=FCSTCUR; WHERE=<<<; USING=<<< ; TOTAL=<<<
*DIM ENTITY WHAT=%ENT%; WHERE=<<<; USING=<<<; TOTAL=<<<
*ENDALLOCATION
*NEXT
Thanks
Nico

OS prerequisites for 12c Agent Push

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