OS update 10.1.0.4181 - No longer have mobile network connections

I'm having issues after I tried updating my BB Q10 to 10.1.0.4181. I received a notification indicating that there is a device software update so I did a backup of my Q10 with Blackberry Link before the update. When I did the update, I did not unplug my phone from the power source, it restarted and was stuck on the blackberry logo for a couple of hours. I tried turning it off and it wouldn't so I did a battery pull. Unfortunately, I didn't know that you shouldn't do this on BB10. I don't know if this is the cause of the problem, but now I cannot connect to the mobile network. When I go to the network connections, it won't let me turn it on. According to my phone settings, I still have the old version of the software, so the update didn't even take. Please, can somebody (in layman's terms) tell me what I should do? I would prefer not losing everything on my phone and I know the Blackberry Link backups can be sketchy. Would it be better to go to a Bell store and have them take a look at it or should I try restoring the backup, resetting my phone? I don't know my best option and I also will need a bit of hand-holding if possible to tell me how to reset my phone if this is the case. Thanks for your help.
Solved!
Go to Solution.

I figured it out. I would suggest to anybody that they do not do the update over the air, but rather connect to Blackberry Link on your laptop and load the update through there. I redid the update through Blackberry Link and now my phone is back to normal.

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