OS update 10.9.2 Can't update computer The file couldn't be saved because I don't have permission

Got my Macbook air last week
10.9.2 is my first update
Getting this error message
"The file couldn't be saved because you don't have permission"

Snce it's a new machine, contact Apple's Support, formerly Apple Express Lane and let them sort things out for you. BTW, many missing details, such as when are you getting that message? which kind of account are you logged into while trying to update?.

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