OS update has never worked with Itunes on a PC

I have never successfully installed an OS update via Itunes from my PC (running Windows XP)since I purchased the phone (July 2008). That is about 4 updates. The phone looks like it is installed but never finishes verifying the software update. I have had to visit an Apple store each time to have the OS updated, off course they use a MAC to update.
Apple Genius Bar recommended uninstalling Itunes and all other related software and then re-installing Itunes. I have tried this but am still experiencing the issue - not been able to update the OS.
BTW: I did run into someone else who has the same problem, he also runs Itunes on a IBM laptop. As matter fact more than one.
Does anyone have any suggestions

yes you have to have usb 2.0 and follow my steps too as below........I had mega problems too. Try following the steps in my posting as below after creating a new user account on your computer with ADMIN priviledges also. See my posting on 20/06/2009 22:33 titled "Upgrade Error number 4 and Restore Error 1603 when going to OS 3.0 - Solved"
And turn off any antivirus and firewall software too, before doing so. In ITunes, highlight your iphone icon and then click the Restore Button on the ITunes Summary tab which seems to force the iphone into an update. Dont try using the Check for update button. Good Luck...........

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