OS updated and phones locks up

Please can someone assist me.
Since updating the IS a couple of weeks ago the phone keeps locking up.  Sometimes this happen three or four times a day.
Only I can do is shut it down then restart it.
I had to do it three times in an hour this morning.
This never happened with previous version of the IS

Try Reset: when powered on hold down the power button for 10 seconds.
If reset does not fix your issue consider Restore.
You can restore your phone to factory settings if you wish to see if it corrects your issue. Resetting to factory settings will wipe out all your data so you should save it first. To save all your stuff download and install BlackBerry Link on your computer from the link below. Resetting will not back-up the OS on your phone. Once you have downloaded and installed BlackBerry Link connect your phone to your computer and save your stuff. Once saved disconnect your phone from the computer.
To reset your phone: tap the Settings App, scroll down and tap Security and Privacy, tap Security Wipe, tap the blank box and enter blackberry.
Once Wiped reconnect your phone to your computer and install your stuff.
http://us.blackberry.com/software/desktop/blackberry-link.html
http://ca.blackberry.com/software/desktop/blackberry-link.html

Similar Messages

  • HT201210 had an update for a facetime bug and after clicking the update my phone locked up with icone to plug phone into itunes.  I tried to reinstall but had no luck

    had an update for a facetime bug and after clicking the update my phone locked up with an icone to plug phone into itunes.  I tried to reinstall but no luck

    You would want to follow this link to help with this issue
    http://support.apple.com/kb/HT1808

  • When trying to install ios5 on my iphone, I get error message that there is a problem with backup, if I continue with update all data on my phone will deleted. I cancelled the update and phone is fine. Anyone know the cause?

    When trying to install io5 on my iphone4 I get an error message during the updtae that there is a problem with backup and if I continue with the update, all the data will be deleted from my phone. I cancelled the update and my phone is fne. Has anyone else experience this? What is the cause/solution?
    Yhanks!

    DON'T DO IT! Read the threads ... there is a MAJOR problem with updating iPhones 3GS/4 to iOS 5.
    Take it to the Apple store and ask them to do it.
    I repeat: DON'T DO IT YOURSELF.
    (Voice of experience.)

  • My coverage is within 1 inch either way of  Loosing 3g and 4g and phone locks up.

    I have just gotten off the phone with their Corporate folks as they were not to impressed with me for filing a complaint with the FCC because of my coverage or should I say lack there of. From what she told me after all the legal mubo jumbo was that the coverage map which was not so well done is only a maybe for coverage as their are 3 little fine print exclusions on the WEB.
    I conveyed to her that if you tell me I have 4g and 3g and I move my phone on my nightstand 1 inch either way I loose the 4g. If I move it the other way I lose 3g and the phone locks up till I go into airplane mode and and back out. According to her I am on the fringe of the signals and they are sharing their signal with anouther carrier. In other words tough roller skates. And then to have the audasity to charge me an extra $30.00 to change out the old home phone connect for the newer one that you can get an extended antenea for. Get rid of theold inventory and charge for the upgrade or switch and bait. I urge everyone to file with the FCC individually and hold Verizon to task, I told her I would continue to persue this with the FCC till my area was fixed.
    I have a Rezound that is stock. Plus for some reason when I tried to log back into this site I have to unlock my Account as it had been locked for some reason. Wonder who would have done such a thing to me especially after a phone call from Verizon Corporate. ( HUMMMM )

    Hummmmm

  • Forget passcode and phone lock

    forget passcode and phone is lock. how to back up all my info, and format my phone and restore back all my info? (contacts, apps, document, info inside apps, calender....)

    Then you'll have to force the phone/touch into recovery mode & restore it:
    Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still dont see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.
    If you can't remember the passcode, there is no way to extract any data from your phone.

  • Sony Bridge for Mac wanted an update, and phone won't switch on now!

    Hello
    Today I was trying to transfer some files from my phone to my Mac. When I connected my phone the Sony Bridge for Mac has asked me if I would like to update so I clicked yes and it began updating, with my phone connected. Then out of sudden, my phone switched off and it won't switch back on. It will only vibrate and show the Sony logo but won't go any futher. I tried the combination of vol+ and on/off button and many others, but nothing works!! I need my phone very urgently at work, and I really don't want to loose any files!!! 
    Please help!
    Solved!
    Go to Solution.

    It sounds more like you had a system firmware update and you may have disconnected your phone as this process was happening - All you can do I'm afraid to say is a system repair but this will erase all data on your phone
    For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled.   Richard P. Feynman

  • Fail to update and phone dead

    my computer shut down when i was updating my phone to ios7,
    after i restart the computer, the itunes doesn't resopond, it just couldnt detect my phone...
    now its stuck at the screen telling me to connect to itunes, what can i do?

    UPDATE:  I managed to get both uninstalled and they re-installed ok.  They reported installing ok but required a patch and that failed.  So back to the same issue, I cannot patch these two applications.
    Forgot to add details:
    Macbook Pro 13" (Late 2014)
    Up to date Mac OS X Yosemite
    Up to date Creative Cloud

  • Help! started new update and phone went comlpetely black. no repsonse to anything. just black screen now for 25 minutes.

    I started the new update and last quick look I saw my phone screen going dark.  It's been a black screen now for over 30 minutes. there is no response to any button, nor plugging it into computer.  It wont even reboot.   Now What??

    Hello Blueangel45,
    Charge your iPhone by connecting it to a direct Power supply (Electric socket) using the Apple Usb cable and Power Adapter for atleast 15 to 20 Minutes. After its charged press and Hold the On/Off switch (On top of your iPhone) and the Home Button (Button at the bottom of your iPhone screen). Hold both the keys simultaneously for atleast 10 to 15 seconds and you should see an Apple Logo coming up on your screen, once you see the Apple logo you can then release oth On/Off switch and Home button and wait for your iPhone's Home screen. If you get any error due to incomplete update and due to which you are unable to use your iPhone as Normal then try restoring your iPhone by taking it in Recovery Mode.
    Recovery Mode : http://support.apple.com/kb/ht1808

  • Track pad freezes and phone locks up

    Why does the track pad freeze and then the phone locks up? It takes over 24 hours for it to reset.  

    That isnot normal. How much free memory do you have?  look in Options and te "memory" in the search bar.  Look for the number next to Application Memory.  
    Also, do you have any 3rd party applications installed?
    1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
    2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

  • Did the itunes and ios updates and phone wont work.

    PLease help.
    I did the itunes and ios updates and it came up with something about apple recovery mode.
    The phone will not work and its not being recognised in iTunes.
    What do I do? I think I may have made it worse because I've tried to reinstall the previous version of itunes as was suggested elsewhere.
    Thanks

    Any specific error messages?
    Try switching off your seurity software and restore the device http://support.apple.com/kb/ht1808
    NB: using that article will erase everything so make sure you have a backup
    try restoring on another computer if this fails, and if that doesn't work either, the device needs hardware repair.

  • HT4623 i hit update and its locked up

    Went to update the 7.02 and it locked up onthe itunes screen Help!

    http://support.apple.com/kb/HT1808

  • Did the new ISO update and phone will not turn on at all. what do i do?

    My fiance went to do the newest update, His phone will not turn on. I plugged it into my MAC and its saying that it is in recovery mode. We have tried holding the power and home button, as well as fliping the mute switch. What else can we do?

    Hi denise mfrompalatine,
    If your iPhone won't turn on, try the steps in the resource below:
    If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
    https://support.apple.com/en-us/HT201412
    Hope that helps ...
    - Judy

  • HT6147 tried update now phone locked with itunes

    I tried to update latest iPhone glitch from iTunes now it is locked and can't use phone. Screen reads itunes with the cord on it>

    Connect it to your computer and Restore it in iTunes.

  • Is there a way to BULK COLLECT with FOR UPDATE and not lock ALL the rows?

    Currently, we fetch a cursor on a few million rows using BULK COLLECT.
    In a FORALL loop, we update the rows.
    What is happening now, is that we run this procedure at the same time, and there is another session running a MERGE statement on the same table, and a DEADLOCK is created between them.
    I'd like to add to the cursor the FOR UPDATE clause, but from what i've read,
    it seems that this will cause ALL the rows in the cursor to become locked.
    This is a problem, as the other session is running MERGE statements on the table every few seconds, and I don't want it to fail with ORA-0054 (resource busy).
    What I would like to know is if there is a way, that only the rows in the
    current bulk will be locked, and all the other rows will be free for updates.
    To reproduce this problem:
    1. Create test table:
    create table TEST_TAB
    ID1 VARCHAR2(20),
    ID2 VARCHAR2(30),
    LAST_MODIFIED DATE
    2. Add rows to test table:
    insert into TEST_TAB (ID1, ID2, LAST_MODIFIED)
    values ('416208000770698', '336015000385349', to_date('15-11-2009 07:14:56', 'dd-mm-yyyy hh24:mi:ss'));
    insert into TEST_TAB (ID1, ID2, LAST_MODIFIED)
    values ('208104922058401', '336015000385349', to_date('15-11-2009 07:11:15', 'dd-mm-yyyy hh24:mi:ss'));
    insert into TEST_TAB (ID1, ID2, LAST_MODIFIED)
    values ('208104000385349', '336015000385349', to_date('15-11-2009 07:15:13', 'dd-mm-yyyy hh24:mi:ss'));
    3. Create test procedure:
    CREATE OR REPLACE PROCEDURE TEST_PROC IS
    TYPE id1_typ is table of TEST_TAB.ID1%TYPE;
    TYPE id2_typ is table of TEST_TAB.ID2%TYPE;
    id1_arr id1_typ;
    id2_arr id2_typ;
    CURSOR My_Crs IS
    SELECT ID1, ID2
    FROM TEST_TAB
    WHERE ID2 = '336015000385349'
    FOR UPDATE;
    BEGIN
    OPEN My_Crs;
    LOOP
    FETCH My_Crs bulk collect
    INTO id1_arr, id2_arr LIMIT 1;
    Forall i in 1 .. id1_arr.COUNT
    UPDATE TEST_TAB
    SET LAST_MODIFIED = SYSDATE
    where ID2 = id2_arr(i)
    and ID1 = id1_arr(i);
    dbms_lock.sleep(15);
    EXIT WHEN My_Crs%NOTFOUND;
    END LOOP;
    CLOSE My_Crs;
    COMMIT;
    EXCEPTION
    WHEN OTHERS THEN
    RAISE_APPLICATION_ERROR(-20000,
    'Test Update ' || SQLCODE || ' ' || SQLERRM);
    END TEST_PROC;
    4. Create another procedure to check if table rows are locked:
    create or replace procedure check_record_locked(p_id in TEST_TAB.ID1%type) is
    cursor c is
    select 'dummy'
    from TEST_TAB
    WHERE ID2 = '336015000385349'
    and ID1 = p_id
    for update nowait;
    e_resource_busy exception;
    pragma exception_init(e_resource_busy, -54);
    begin
    open c;
    close c;
    dbms_output.put_line('Record ' || to_char(p_id) || ' is not locked.');
    rollback;
    exception
    when e_resource_busy then
    dbms_output.put_line('Record ' || to_char(p_id) || ' is locked.');
    end check_record_locked;
    5. in one session, run the procedure TEST_PROC.
    6. While it's running, in another session, run this block:
    begin
    check_record_locked('208104922058401');
    check_record_locked('416208000770698');
    check_record_locked('208104000385349');
    end;
    7. you will see that all records are identified as locked.
    Is there a way that only 1 row will be locked, and the other 2 will be unlocked?
    Thanks,
    Yoni.

    I don't have database access on weekends (look at it as a template)
    suppose you
    create table help_iot
    (bucket number,
    id1    varchar2(20),
    constraint help_iot_pk primary key (bucket,id1)
    organization index;not very sure about the create table syntax above.
    declare
      maximal_bucket number := 10000; -- will update few hundred rows at a time if you must update few million rows
      the_sysdate date := sysdate;
    begin
      truncate table help_iot;
      insert into help_iot
      select ntile(maximal_bucket) over (order by id1) bucket,id1
        from test_tab
       where id2 = '336015000385349';
      for i in 1 .. maximal_bucket
      loop
        select id1,id2,last_modified
          from test_tab
         where id2 = '336015000385349'
           and id1 in (select id1
                         from help_iot
                        where bucket = i
           for update of last_modified;
        update test_tab
           set last_modified = the_sysdate
         where id2 = '336015000385349'
           and id1 in (select id1
                         from help_iot
                        where bucket = i
        commit;
        dbms_lock.sleep(15);
      end loop;
    end;Regards
    Etbin
    introduced the_sysdate if last_modified must be the same for all updated rows
    Edited by: Etbin on 29.11.2009 16:48

  • Voice Control and phone lock

    Hi everyone,
    I was testing my new iPhone 4 while I noticed that, despite the fact that there's a passcode set in order to use it, Voice Control still works.
    So even if a person does not have the passcode, the phone is allowed to make calls, play music and do everything Voice Control allows.
    Isn't that.. wrong?
    Or am I missing some different angle for this function?
    Regards,
    M

    Settings->General->Passcode Lock->Voice Dial
    You can turn it off there.
    Regards,
    -Peter

Maybe you are looking for

  • SharePoint 2013 CAL and External users

    Hi, We are setting up an extranet site(SharePoint 2013 standard version) on Rackspace, Both employee and non-employee will use this site. Employee will use company existing SAML 2.0 based authentication and non-employee will use FBA to login to the p

  • Would 100% width on a Fluid Grid Layout be bad for any reason?

    I was thinking of setting 100% width on my Fluid Grid Layout (for all media queries) so I wouldn't have to go outside the fluid container for my header and footer bar. Would this be bad for any reason? I feel like they probably preset sizes below 100

  • What is the api to upload Customer contact data through api

    Dear i have uploaded customer and thier sites data but now need to upload customer sites contact data,i have searched but still unable to find contact api, could you please have any idea to upload contact data api. --thanks                           

  • ClassNotFoundException  inside jar

    Hi, I have a method getData() in class DataAccess which internally calls a method in a class inside a jar. The method inside the jar has somehting like this: Class.getForName("mypackage.myclass").newInstance(); The class instantiation works perfectly

  • Clarification: Varargs and Heap Pollution

    My reply -- somewhat late -- to yesterdays [debate on varargs|http://forums.sun.com/thread.jspa?messageID=10941372#10941372]. jduprez wrote: OK let's approach this with care... In Java variable arity methods are implemented by boxing into arrays whos