OS X 10.4.3 crashes waking from Deepsleep/Safesleep
Hi there.
Have already posted this under the Powerbook forum but have had no reply so am trying it out here as it is relating to Tiger crashing. The problem is detailed below:
My PB G4 15" has trouble waking from deepsleep (or safesleep - not sure which it is called).
It starts to wake up (you can see the washed out screen and progress bar moving) and then the screen comes to life. Just as the cursor should start to be able to move, I get the black text box telling me to push and hold the power button to restart. There is some background...
I downloaded the "Deeplseep" widget from http://perso.wanadoo.fr/mbeaumel/deepsleep/.
As far as I know, it enters the command "sudo pmset -a hibernatemode 1" in Terminal when you click it, and then on waking up it changes it back to hibernate mode 3 which is what it should be... only it doesn't get a chance to change back when it crashes.
I have installed and unistalled this widget a number of times and the problems persists. I thought it was the widget but it also does it when waking from deepsleep after the PB battery runs out.
I have just installed the latest security update but that has not fixed it. I have verified and repaired disc permissions. I have manually changed the hibernate mode to default using Terminal a few times and that is about it I think.
I hope this is enough info to go on. Can anyone help me?
I'm not sure. There were not that many occasions where my PB went into deep sleep before I started using the widget. I don't ever remember it crashing on the few times that it did. Further more, I used the widget for some time without any problems. I never managed to identify what started the problem though. It could have been when I installed a new version of the widget but I am not sure.
Similar Messages
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10.4.9 crashes waking from sleep
Since I upgraded to 10.4.9 my iMac G5 (builtin iSight) frequently crashes when waking from sleep. It's become very irritating now, I may as well be running windows.
The pointer turns into a spinning beachball. The Command-Option-Escape key combination fails to bring up the forcequit dialogue and I can't open the Apple menu to select it from there.
I'm forced to shutdown the computer by holding the power button.
When the system reboots I get a dialogue about an unexpected crash with the option to slect "Report" or "OK". I select report and the dialogue box just goes away.
I opened console.app and look under the CrashReporter Log and there's lots of stuff beginning with 'Unresolved kernel trap...'.
I've pasted the contents of the file below. The lastest crash is reported at the bottom but they all look similar to me.
Sun Mar 25 17:22:10 2007
Unresolved kernel trap(cpu 0): 0x300 - Data access DAR=0x0000000000000070 PC=0x00000000000FBFFC
Latest crash info for cpu 0:
Exception state (sv=0x3D8B4000)
PC=0x000FBFFC; MSR=0x00009030; DAR=0x00000070; DSISR=0x40000000; LR=0x3CAF3918; R1=0x21F6BA90; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x042AC860 0x3CAF3918 0x00263D9C 0x00291FF8 0x00297258 0x0029742C
0x002AB7F8 0x000ABB30 0x00000000
backtrace terminated - frame not mapped or invalid: 0xF007FF90
Kernel loadable modules in backtrace (with dependencies):
com.sophos.kext.sav(1.0.5)@0x3caf2000
Proceeding back via exception chain:
Exception state (sv=0x3D8B4000)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x3CC39000)
PC=0x90020720; MSR=0x0000F030; DAR=0x2C204040; DSISR=0x40000000; LR=0x0000C0D8; R1=0xF007FF90; XCP=0x00000030 (0xC00 - System call)
Kernel version:
Darwin Kernel Version 8.9.0: Thu Feb 22 20:54:07 PST 2007; root:xnu-792.17.14~1/RELEASE_PPC
panic(cpu 0 caller 0xFFFF0003): 0x300 - Data access
Latest stack backtrace for cpu 0:
Backtrace:
0x000952D8 0x000957F0 0x00026898 0x000A8004 0x000AB980
Proceeding back via exception chain:
Exception state (sv=0x3D8B4000)
PC=0x000FBFFC; MSR=0x00009030; DAR=0x00000070; DSISR=0x40000000; LR=0x3CAF3918; R1=0x21F6BA90; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x042AC860 0x3CAF3918 0x00263D9C 0x00291FF8 0x00297258 0x0029742C
0x002AB7F8 0x000ABB30 0x00000000
backtrace terminated - frame not mapped or invalid: 0xF007FF90
Kernel loadable modules in backtrace (with dependencies):
com.sophos.kext.sav(1.0.5)@0x3caf2000
Exception state (sv=0x3CC39000)
PC=0x90020720; MSR=0x0000F030; DAR=0x2C204040; DSISR=0x40000000; LR=0x0000C0D8; R1=0xF007FF90; XCP=0x00000030 (0xC00 - System call)
Kernel version:
Darwin Kernel Version 8.9.0: Thu Feb 22 20:54:07 PST 2007; root:xnu-792.17.14~1/RELEASE_PPC
Thu Mar 29 17:57:15 2007
Unresolved kernel trap(cpu 0): 0x300 - Data access DAR=0x0000000000000070 PC=0x00000000000FBFFC
Latest crash info for cpu 0:
Exception state (sv=0x3D8B4000)
PC=0x000FBFFC; MSR=0x00009030; DAR=0x00000070; DSISR=0x40000000; LR=0x3CAF3918; R1=0x21F6BA90; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x042AC860 0x3CAF3918 0x00263D9C 0x00291FF8 0x00297258 0x0029742C
0x002AB7F8 0x000ABB30 0x00000000
backtrace terminated - frame not mapped or invalid: 0xF007FF90
Kernel loadable modules in backtrace (with dependencies):
com.sophos.kext.sav(1.0.5)@0x3caf2000
Proceeding back via exception chain:
Exception state (sv=0x3D8B4000)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x3CC39000)
PC=0x90020720; MSR=0x0000F030; DAR=0x2C204040; DSISR=0x40000000; LR=0x0000C0D8; R1=0xF007FF90; XCP=0x00000030 (0xC00 - System call)
Kernel version:
Darwin Kernel Version 8.9.0: Thu Feb 22 20:54:07 PST 2007; root:xnu-792.17.14~1/RELEASE_PPC
panic(cpu 0 caller 0xFFFF0003): 0x300 - Data access
Latest stack backtrace for cpu 0:
Backtrace:
0x000952D8 0x000957F0 0x00026898 0x000A8004 0x000AB980
Proceeding back via exception chain:
Exception state (sv=0x3D8B4000)
PC=0x000FBFFC; MSR=0x00009030; DAR=0x00000070; DSISR=0x40000000; LR=0x3CAF3918; R1=0x21F6BA90; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x042AC860 0x3CAF3918 0x00263D9C 0x00291FF8 0x00297258 0x0029742C
0x002AB7F8 0x000ABB30 0x00000000
backtrace terminated - frame not mapped or invalid: 0xF007FF90
Kernel loadable modules in backtrace (with dependencies):
com.sophos.kext.sav(1.0.5)@0x3caf2000
Exception state (sv=0x3CC39000)
PC=0x90020720; MSR=0x0000F030; DAR=0x2C204040; DSISR=0x40000000; LR=0x0000C0D8; R1=0xF007FF90; XCP=0x00000030 (0xC00 - System call)
Kernel version:
Darwin Kernel Version 8.9.0: Thu Feb 22 20:54:07 PST 2007; root:xnu-792.17.14~1/RELEASE_PPC
Sun Apr 1 21:03:05 2007
Unresolved kernel trap(cpu 0): 0x300 - Data access DAR=0x0000000000000070 PC=0x00000000000FBFFC
Latest crash info for cpu 0:
Exception state (sv=0x3D8B4000)
PC=0x000FBFFC; MSR=0x00009030; DAR=0x00000070; DSISR=0x40000000; LR=0x3CAF3918; R1=0x21F6BA90; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x042AC860 0x3CAF3918 0x00263D9C 0x00291FF8 0x00297258 0x0029742C
0x002AB7F8 0x000ABB30 0x00000000
backtrace terminated - frame not mapped or invalid: 0xF007FF90
Kernel loadable modules in backtrace (with dependencies):
com.sophos.kext.sav(1.0.5)@0x3caf2000
Proceeding back via exception chain:
Exception state (sv=0x3D8B4000)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x3CC39000)
PC=0x90020720; MSR=0x0000F030; DAR=0x2C204040; DSISR=0x40000000; LR=0x0000C0D8; R1=0xF007FF90; XCP=0x00000030 (0xC00 - System call)
Kernel version:
Darwin Kernel Version 8.9.0: Thu Feb 22 20:54:07 PST 2007; root:xnu-792.17.14~1/RELEASE_PPC
panic(cpu 0 caller 0xFFFF0003): 0x300 - Data access
Latest stack backtrace for cpu 0:
Backtrace:
0x000952D8 0x000957F0 0x00026898 0x000A8004 0x000AB980
Proceeding back via exception chain:
Exception state (sv=0x3D8B4000)
PC=0x000FBFFC; MSR=0x00009030; DAR=0x00000070; DSISR=0x40000000; LR=0x3CAF3918; R1=0x21F6BA90; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x042AC860 0x3CAF3918 0x00263D9C 0x00291FF8 0x00297258 0x0029742C
0x002AB7F8 0x000ABB30 0x00000000
backtrace terminated - frame not mapped or invalid: 0xF007FF90
Kernel loadable modules in backtrace (with dependencies):
com.sophos.kext.sav(1.0.5)@0x3caf2000
Exception state (sv=0x3CC39000)
PC=0x90020720; MSR=0x0000F030; DAR=0x2C204040; DSISR=0x40000000; LR=0x0000C0D8; R1=0xF007FF90; XCP=0x00000030 (0xC00 - System call)
Kernel version:
Darwin Kernel Version 8.9.0: Thu Feb 22 20:54:07 PST 2007; root:xnu-792.17.14~1/RELEASE_PPC
Fri Apr 6 09:59:38 2007
Unresolved kernel trap(cpu 0): 0x300 - Data access DAR=0x0000000000000070 PC=0x00000000000FBFFC
Latest crash info for cpu 0:
Exception state (sv=0x3D8B4000)
PC=0x000FBFFC; MSR=0x00009030; DAR=0x00000070; DSISR=0x40000000; LR=0x3CAF3918; R1=0x21F6BA90; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x042AC860 0x3CAF3918 0x00263D9C 0x00291FF8 0x00297258 0x0029742C
0x002AB7F8 0x000ABB30 0x00000000
backtrace terminated - frame not mapped or invalid: 0xF007FF90
Kernel loadable modules in backtrace (with dependencies):
com.sophos.kext.sav(1.0.5)@0x3caf2000
Proceeding back via exception chain:
Exception state (sv=0x3D8B4000)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x3CC39000)
PC=0x90020720; MSR=0x0000F030; DAR=0x2C204040; DSISR=0x40000000; LR=0x0000C0D8; R1=0xF007FF90; XCP=0x00000030 (0xC00 - System call)
Kernel version:
Darwin Kernel Version 8.9.0: Thu Feb 22 20:54:07 PST 2007; root:xnu-792.17.14~1/RELEASE_PPC
panic(cpu 0 caller 0xFFFF0003): 0x300 - Data access
Latest stack backtrace for cpu 0:
Backtrace:
0x000952D8 0x000957F0 0x00026898 0x000A8004 0x000AB980
Proceeding back via exception chain:
Exception state (sv=0x3D8B4000)
PC=0x000FBFFC; MSR=0x00009030; DAR=0x00000070; DSISR=0x40000000; LR=0x3CAF3918; R1=0x21F6BA90; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x042AC860 0x3CAF3918 0x00263D9C 0x00291FF8 0x00297258 0x0029742C
0x002AB7F8 0x000ABB30 0x00000000
backtrace terminated - frame not mapped or invalid: 0xF007FF90
Kernel loadable modules in backtrace (with dependencies):
com.sophos.kext.sav(1.0.5)@0x3caf2000
Exception state (sv=0x3CC39000)
PC=0x90020720; MSR=0x0000F030; DAR=0x2C204040; DSISR=0x40000000; LR=0x0000C0D8; R1=0xF007FF90; XCP=0x00000030 (0xC00 - System call)
Kernel version:
Darwin Kernel Version 8.9.0: Thu Feb 22 20:54:07 PST 2007; root:xnu-792.17.14~1/RELEASE_PPCLooks like the panic is being caused by your Sophos kernel extension.
Is the Sophos suite compatible with Mac OS X 10.4.9?
I also assume you are being made to run Sophos due to work rules; since there are no known Mac OS X virii, running anti-virus software on the Mac almost always causes more problems than it solves. -
Macbook pro 2010 crashes after waking from sleep
Hi,
I upgraded to mountain lion a month or so ago and ever since my MBP often crashes after waking from sleep. I've included the error report below. Any help would be appreciated. After it restarts, it works fine. Problem consistently happens after waking from sleep.
Thank-you
Interval Since Last Panic Report: 55755 sec
Panics Since Last Report: 1
Anonymous UUID: D0E51DBB-BAAC-864E-AF93-8DAF5E934CE9
Sun Dec 2 08:24:22 2012
panic(cpu 0 caller 0xffffff7f8aabdb25): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff811e05d000 0x0a5480a2, D0, P2/4
Backtrace (CPU 0), Frame : Return Address
0xffffff80fa7bb420 : 0xffffff800a21d626
0xffffff80fa7bb490 : 0xffffff7f8aabdb25
0xffffff80fa7bb520 : 0xffffff7f8abb74b3
0xffffff80fa7bb580 : 0xffffff7f8abb7527
0xffffff80fa7bb5f0 : 0xffffff7f8aecc853
0xffffff80fa7bb730 : 0xffffff7f8abdd659
0xffffff80fa7bb760 : 0xffffff7f8aac78da
0xffffff80fa7bb810 : 0xffffff7f8aac2fac
0xffffff80fa7bba00 : 0xffffff7f8aac43a2
0xffffff80fa7bbad0 : 0xffffff7f8acb815a
0xffffff80fa7bbb00 : 0xffffff7f8ac9be1a
0xffffff80fa7bbb30 : 0xffffff7f8ac9b241
0xffffff80fa7bbba0 : 0xffffff7f8ac9b362
0xffffff80fa7bbc20 : 0xffffff7f8aca687d
0xffffff80fa7bbc50 : 0xffffff7f8acae61c
0xffffff80fa7bbdd0 : 0xffffff7f8aa5a3c7
0xffffff80fa7bbe40 : 0xffffff7f8aa4457b
0xffffff80fa7bbeb0 : 0xffffff7f8aa46c04
0xffffff80fa7bbf00 : 0xffffff7f8aa0839f
0xffffff80fa7bbf20 : 0xffffff800a649e4a
0xffffff80fa7bbf60 : 0xffffff800a23dcde
0xffffff80fa7bbfb0 : 0xffffff800a2b26b7
Kernel Extensions in backtrace:
com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f8a9ff000->0xffffff7f8aa36fff
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f8a829000
com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f8aa42000->0xffffff7f8aa53fff
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f8a9ff000
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f8a829000
com.apple.NVDAResman(8.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f8aa56 000->0xffffff7f8ad58fff
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f8a829000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f8aa42000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f8a9ff000
com.apple.nvidia.nv50hal(8.0)[9F3D09B5-3158-3D9E-BDA3-E71576AAD3B7]@0xffffff7f8 ad66000->0xffffff7f8b088fff
dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f8aa 56000
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f8a829000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12C60
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide: 0x000000000a000000
Kernel text base: 0xffffff800a200000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 50092647901403
last loaded kext at 48562451601465: com.apple.driver.AppleUSBCDC 4.1.22 (addr 0xffffff7f8c5c0000, size 16384)
last unloaded kext at 48645674911297: com.apple.driver.AppleUSBCDC 4.1.22 (addr 0xffffff7f8c5c0000, size 12288)
loaded kexts:
com.razer.orochi.driver 2.0
com.rim.driver.BlackBerryUSBDriverInt 0.0.74
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.12.69
com.apple.driver.AppleHDA 2.3.1f2
com.apple.GeForce 8.0.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.9f33
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.11
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleIntelHDGraphics 8.0.0
com.apple.driver.AppleIntelHDGraphicsFB 8.0.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyDriver 2.3.1f2
com.apple.driver.AppleMuxControl 3.2.11
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.2
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AppleUSBHub 5.2.5
com.apple.driver.AirPort.Brcm4331 602.15.22
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.driver.AppleBluetoothHIDKeyboard 165.5
com.apple.driver.IOBluetoothHIDDriver 4.0.9f33
com.apple.driver.AppleHIDKeyboard 165.5
com.apple.driver.DspFuncLib 2.3.1f2
com.apple.iokit.IOAudioFamily 1.8.9fc10
com.apple.kext.OSvKernDSPLib 1.6
com.apple.nvidia.nv50hal 8.0.0
com.apple.NVDAResman 8.0.0
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.iokit.IOBluetoothFamily 4.0.9f33
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.kext.triggers 1.0
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleGraphicsControl 3.2.11
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.5
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.AppleHDAController 2.3.1f2
com.apple.iokit.IOGraphicsFamily 2.3.5
com.apple.iokit.IOHDAFamily 2.3.1f2
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleUSBMergeNub 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IOUSBUserClient 5.2.5
com.apple.iokit.IOAHCIFamily 2.2.1
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.driver.AppleKeyStore 28.21
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOStorageFamily 1.8
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IOUSBFamily 5.4.0
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.2
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f16
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353237334348302D4346382020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353237334348302D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.81.22)
Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST9500420ASG, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Razer Orochi, 0x1532, 0x0013, 0xfa140000 / 6
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 9
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 3Back up all data, then uninstall the Razer and Blackberry software according to the developers' instructions. Reboot and test. Most likely there will be no change. In that case, see below:
MacBook Pro (15-inch, Mid 2010): Intermittent black screen or loss of video -
Lenovo T440s Crashes During/After Waking from Sleep
Hi there,
I recently purchased this laptop for school and one of the primary factors was the battery system; being able to switch the external battery on the fly is excellent but I wonder if it's causing some of the problems I have had.
I've had a couple of recurring problems, although disabling "Hibernate" may have solved one:
First, the so far "solved" issue: when waking from sleep (Windows 7 Pro), the laptop went to login screen, allowed me to input my password, and then brought up the desktop background. However, no matter how long I wait (even when it was plugged in/on performance mode), the resume does not continue and the laptop requires a hard reset.
Secondly, I've had this next problem sometimes multiple times per day - the laptop is set to sleep if not active for a few minutes (to save power during classes), but has (particularly when I close the lid, even for a few minutes) crashed either during sleep or during the attempt to resume.
Essentially, I would open the laptop and it would go through the start menu, then say the laptop had been shut down improperly (as if it had a BSOD). Once, it came up with an error message:
Spoiler (Highlight to read)
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 4105
Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA80068D0060
BCP3: FFFFF80000B9C3D8
BCP4: FFFFFA801601FE10
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\082914-9266-01.dmp
C:\Users\Chris\AppData\Local\Temp\WER-35381-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 4105 Additional information about the problem: BCCode: 9f BCP1: 0000000000000003 BCP2: FFFFFA80068D0060 BCP3: FFFFF80000B9C3D8 BCP4: FFFFFA801601FE10 OS Version: 6_1_7601 Service Pack: 1_0 Product: 256_1 Files that help describe the problem: C:\Windows\Minidump\082914-9266-01.dmp C:\Users\Chris\AppData\Local\Temp\WER-35381-0.sysdata.xml Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt
Looking now, I can't find the XML file, and don't know what to use to open the .dmp file.
How can I fix this issue so my computer isn't crashing all the time and potentially losing valuable project work and notes?
Thanks,
ChrisNo response yet? funny, this is reflecting on my experiences ordering the thing in the first place.
Seriously, it's frustrating having a brand new PC crash every other time I let it sleep. -
IMac crashes after waking from sleep
Hi Guys,
Ok I recently updated my intel iMac and since then whenever I put my iMac to sleep using the power button on the back, it crashed after waking it.
The screen shows the cursor on a black background (my desktop is not visible) and I cannot move the mouse or do anything but reset it.
Any ideas how to resolve this?My laptop crashed daily from the first day for about 7 months until I did these. After that no crashes:
1. Reset PRAM:
http://docs.info.apple.com/article.html?path=Mac/10.6/en/26871.html
Check that you hear the Apple beep at reboot.
2. The crash is due to com.apple.ReportCrash.Self who is looking for his plist file in another directory where it is... Basically some app crashes and com.apple.ReportCrash.Self is invoked, but it is not ready and crashes the system ... (symptoms after coming up from sleep: black/white noise display, dead display, app crash followed by system crash, freezing, etc)
The fix is here:
http://www.insanelymac.com/forum/index.php?showtopic=192563
or below (the directories may not be exact):
"Tired of seeing this error in your system.log?
com.apple.launchd.peruser.501[80] (com.apple.ReportCrash): Falling back to default Mach exception handler. Could not find: com.apple.ReportCrash.Self
Well here's a quick and simple fix...
Navigate to: System>Library>LaunchAgents>com.apple.ReportCrash.Self.Plist
Copy the file: com.apple.ReportCrash.Self.Plist
Navigate to: Users/Home/Library
Create a new folder in Library titled: LaunchAgents
Paste: com.apple.ReportCrash.Self.Plist in LaunchAgents
Delete the original: System>Library>LaunchAgents>com.apple.ReportCrash.Self.Plist
3. Reboot. -
IMac G5 no Bluetooth on waking from Sleep
I have an iMac G5 2 Ghz model with a wireless Mighty Mouse and Apple wireless keyboard and have recently been encountering a problem with the bluetooth connections to them on waking form sleep. Although I have searched and found threads detailing similar issues to mine, they have not been exactly the same hence my starting a new topic.
The iMac works perfectly and I can put it to sleep just fine. Later on I can tap a key or hit a mouse button and the machine wakes up. However from that point both the keyboard and mouse are unresponsive, I will get the screen pop-up message telling me that the keyboard and mouse are disconnected, the bluetooth icon in the menu bar is crossed out but the machine itself has not crashed, the clock continues to click up, I have an animated desktop background which continues to play and if I plug a standard USB mouse in, that works.
If I leave it alone (literally for five or ten minutes), then nine times out of ten, the mouse and keyboard will suddenly start working, disconnect again for a few seconds, reconnect and then work perfectly for the rest of the day as long as the iMac doesn't sleep. Sometimes the bluetooth system simply doesn't come back up even after twenty minutes or so and I am forced to hard reset the machine an reboot. From a restart, the system always works perfectly.
What I don't understand is if the bluetooth system is loosing connection when asleep, how comes a tap on the mouse will wake it up ok and then it disconnects?
So far I've reset the PRAM and Power Management systems, trashed the bluetooth preference files and restarted, and run a permissions check. These seem to make it better for a while but the problem comes back. It doesn't seem like a hardware problem in that it all works perfectly while kept awake but I'd be grateful if anyone has any suggestions as to what I can try next or look for.
Many thanks in advance.OK obviously tempted fate by posting, the bluetooth problem has returned!
While awake both the keyboard and mouse connections are rock-solid, on startup, both connect instantly it's just waking from sleep that's the issue.
I had the problem just a few minutes ago, the Mac had been asleep for about 30 minutes, I tapped the mouse and it woke up, I could even move the mouse pointer around for a few seconds and then it suddenly froze. The Connection Lost message (for the mouse not the keyboard) appeared on the screen and the bluetooth icon in the menu bar changed to the 'no connection' sign. If I flip the mouse over the little green led doesn't come on.
After about ten seconds the bluetooth icon changed to normal and the mouse worked-for about two seconds then the whole cycle repeated. This happened three times, the mouse worked for a few seconds, the connection dropped and I had to wait about twenty seconds for it to come back to life on its' own. I tried the volume up and down on the BT keyboard but that wasn't working either. On the third time of dropping, the bluetooth assistant fired up telling me that there was no keyboard attached, just as the mouse resumed working on it's own. It searched for a keyboard, told me that it couldn't find one and then immediately told me that a keyboard was attached and no further action is required.
And from that point on both have worked perfectly. If it was just the mouse or the keyboard, I'd suspect that was the problem but I find it hard to credit that both would fail at the same time.
Well I'm now officially stumped. Surely it's inconceivable that a failing BT module would not work on waking but be perfect all the rest of the time?
Any ideas or suggestions would be gratefully received. -
IMac loses connection to network when waking from sleep
Hi There,
We are a small mixed environment of Macs and PCs running on a Windows 2008 domain. One of 2 iMacs that now run Mountain Lion 10.8.5 is having problems when waking from sleep. One of our designers will go for lunch and the machine will sleep for about 30 to 40 minutes. Upon her return the iMac will kick her off of the 3 shares she usually logs into (2 are on Win2008 machines, and 1 is a MacPro running 10.6.8 Server).
If she has files open in any of the Creative Suite Apps, the app will crash and she will have to restart the whole machine. If no files are open then she can usually reconnect to the shares after a short while. Obviously I told her not to leave any files open, but its causing her some headaches.
Its also creating srv errors (id 2012) on our domain controllers, when she tries to wake her machine.
This Imac is a late 2009, and we have a 2011 model that has no issues at all. Both are set exactly the same.
I have reset SMC, Pram, and rebinded to the domain, and searched through these forums quite a bit to no avail.
Any thoughts or suggestions would be much appreciated.I am continuing to work on this issue, and have tried a number of things based on searching here and elsewhere.
And Lucky Me, I have been able to replicate this behavior on one of other Macs (imac 2011, on 10.8.5). I also see errors on 2 separate Windows file servers on the domain (Event ID: srv 2012).
Below I am posting what seems to be the relevant area of the log.
Nov 14 11:48:04 PrePressMac2 kernel[0]: Wake reason: EHC1
Nov 14 11:48:04 PrePressMac2 kernel[0]: Previous Sleep Cause: 5
Nov 14 11:48:04 PrePressMac2 kernel[0]: The USB device HubDevice (Port 1 of Hub at 0xfd000000) may have caused a wake by issuing a remote wakeup (2)
Nov 14 11:48:04 PrePressMac2 kernel[0]: 18323.795216: setDISASSOC from ATH_INTERFACE_CLASS disconnectVap
Nov 14 11:48:04 PrePressMac2 kernel[0]: 18323.795224: switchVap from 1 to 1
Nov 14 11:48:04 PrePressMac2 kernel[0]: The USB device Keyboard Hub (Port 3 of Hub at 0xfd100000) may have caused a wake by issuing a remote wakeup (3)
Nov 14 11:48:04 PrePressMac2 kernel[0]: The USB device Apple Keyboard (Port 2 of Hub at 0xfd130000) may have caused a wake by issuing a remote wakeup (3)
Nov 14 11:48:04 PrePressMac2 kernel[0]: HID tickle 117 ms
Nov 14 11:48:04 PrePressMac2 kernel[0]: TBT W (1): 0 [x]
Nov 14 11:48:04 PrePressMac2.local WindowServer[90]: handle_will_sleep_auth_and_shield_windows: no action for lock state 1
Nov 14 11:48:04 PrePressMac2.local WindowServer[90]: Created shield window 0x1e1 for display 0x003f003d
Nov 14 11:48:04 PrePressMac2.local WindowServer[90]: handle_will_sleep_auth_and_shield_windows: no action for lock state 1
Nov 14 11:48:04 PrePressMac2.local WindowServer[90]: Created shield window 0x1e2 for display 0x003f003e
Nov 14 11:48:04 PrePressMac2.local WindowServer[90]: handle_will_sleep_auth_and_shield_windows: no action for lock state 1
Nov 14 11:48:04 PrePressMac2.local WindowServer[90]: Created shield window 0x1e3 for display 0x003f003f
Nov 14 11:48:04 PrePressMac2.local WindowServer[90]: handle_will_sleep_auth_and_shield_windows: no action for lock state 1
Nov 14 11:48:04 PrePressMac2.local WindowServer[90]: Created shield window 0x1e4 for display 0x003f0040
Nov 14 11:48:04 PrePressMac2.local WindowServer[90]: handle_will_sleep_auth_and_shield_windows: no action for lock state 1
Nov 14 11:48:05 PrePressMac2 kernel[0]: AppleBCM5701::selectMedium - autoselect, any duplex, EEE allowed, flow control allowed
Nov 14 11:48:05 PrePressMac2 kernel[0]: Ethernet [AppleBCM5701Ethernet]: Link down on en0
Nov 14 11:48:06 PrePressMac2.local KernelEventAgent[47]: tid 00000000 received event(s) VQ_NOTRESP (1)
Nov 14 11:48:06 PrePressMac2.local KernelEventAgent[47]: tid 00000000 type 'smbfs', mounted on '/Volumes/PrePress', from '//aconti@GAIA/PrePress', not responding
Nov 14 11:48:06 PrePressMac2.local KernelEventAgent[47]: tid 00000000 found 1 filesystem(s) with problem(s)
Nov 14 11:48:10 PrePressMac2 kernel[0]: Ethernet [AppleBCM5701Ethernet]: Link up on en0, 1-Gigabit, Full-duplex, Symmetric flow-control, Debug [796d,0321,0de1,0300,c5e1,7800]
Nov 14 11:48:12 PrePressMac2.local configd[19]: network changed: v4(en0+:192.168.1.184) DNS+ Proxy+ SMB+
Nov 14 11:48:12 PrePressMac2.local SophosAntiVirus[67]: reloading scheduled scans...
Nov 14 11:48:12 prepressmac2.cutpasteandprint.net configd[19]: setting hostname to "prepressmac2.cutpasteandprint.net"
Nov 14 11:48:12 prepressmac2.cutpasteandprint.net digest-service[1048]: label: default
Nov 14 11:48:12 prepressmac2.cutpasteandprint.net digest-service[1048]: dbname: od:/Local/Default
Nov 14 11:48:12 prepressmac2.cutpasteandprint.net digest-service[1048]: mkey_file: /var/db/krb5kdc/m-key
Nov 14 11:48:12 prepressmac2.cutpasteandprint.net digest-service[1048]: acl_file: /var/db/krb5kdc/kadmind.acl
Nov 14 11:48:12 prepressmac2.cutpasteandprint.net digest-service[1048]: digest-request: uid=0
Nov 14 11:48:12 prepressmac2.cutpasteandprint.net rpcsvchost[1049]: sandbox_init: com.apple.msrpc.netlogon.sb succeeded
Nov 14 11:48:12 prepressmac2.cutpasteandprint.net digest-service[1048]: digest-request: init request
Nov 14 11:48:12 prepressmac2.cutpasteandprint.net digest-service[1048]: digest-request: init return domain: CPP server: PREPRESSMAC2
Nov 14 11:48:12 prepressmac2 kernel[0]: Sandbox: sandboxd(1050) deny mach-lookup com.apple.coresymbolicationd
Nov 14 11:48:12 prepressmac2.cutpasteandprint.net sandboxd[1050] ([1049]): rpcsvchost(1049) deny file-read-data /private/var/root/Library/Preferences/ByHost/.GlobalPreferences.037506C4-0B10-5 70D-A7B6-B3B8F7AE0CC6.plist
Nov 14 11:48:12 prepressmac2.cutpasteandprint.net sandboxd[1050] ([1049]): rpcsvchost(1049) deny file-read-data /private/var/root/Library/Preferences/.GlobalPreferences.plist
Nov 14 11:48:13 prepressmac2.cutpasteandprint.net nsupdate[1055]: krb5_sendto_context is called on main thread, its a blocking api
Nov 14 11:48:13 prepressmac2.cutpasteandprint.net nsupdate[1055]: gss_init_sec_context is called on main thread, its a blocking api
Nov 14 11:48:13 prepressmac2.cutpasteandprint.net nsupdate[1056]: gss_init_sec_context is called on main thread, its a blocking api
Nov 14 11:48:14 prepressmac2.cutpasteandprint.net nsupdate[1057]: krb5_sendto_context is called on main thread, its a blocking api
Nov 14 11:48:14 prepressmac2.cutpasteandprint.net nsupdate[1057]: gss_init_sec_context is called on main thread, its a blocking api
Nov 14 11:48:14 prepressmac2.cutpasteandprint.net nsupdate[1058]: gss_init_sec_context is called on main thread, its a blocking api
Nov 14 11:48:15 prepressmac2.cutpasteandprint.net nsupdate[1060]: krb5_sendto_context is called on main thread, its a blocking api
Nov 14 11:48:15 prepressmac2.cutpasteandprint.net nsupdate[1060]: gss_init_sec_context is called on main thread, its a blocking api
Nov 14 11:48:16 prepressmac2.cutpasteandprint.net nsupdate[1061]: gss_init_sec_context is called on main thread, its a blocking api
Nov 14 11:48:17 prepressmac2 com.apple.launchd[1] (com.apple.smb.preferences): Throttling respawn: Will start in 5 seconds
Nov 14 11:48:17 --- last message repeated 2 times ---
Nov 14 11:48:17 prepressmac2.cutpasteandprint.net nsupdate[1063]: krb5_sendto_context is called on main thread, its a blocking api
Nov 14 11:48:17 prepressmac2.cutpasteandprint.net nsupdate[1063]: gss_init_sec_context is called on main thread, its a blocking api
Nov 14 11:48:18 prepressmac2.cutpasteandprint.net nsupdate[1067]: gss_init_sec_context is called on main thread, its a blocking api
Nov 14 11:48:18 prepressmac2.cutpasteandprint.net netbiosd[92]: name servers down?
Nov 14 11:48:19 prepressmac2.cutpasteandprint.net nsupdate[1068]: krb5_sendto_context is called on main thread, its a blocking api
Nov 14 11:48:19 prepressmac2.cutpasteandprint.net nsupdate[1068]: gss_init_sec_context is called on main thread, its a blocking api
Nov 14 11:48:19 prepressmac2.cutpasteandprint.net nsupdate[1069]: gss_init_sec_context is called on main thread, its a blocking api
Nov 14 11:48:22 prepressmac2.cutpasteandprint.net digest-service[1048]: digest-request: uid=0
Nov 14 11:48:22 prepressmac2.cutpasteandprint.net digest-service[1048]: digest-request: init request
Nov 14 11:48:22 prepressmac2.cutpasteandprint.net digest-service[1048]: digest-request: init return domain: CPP server: PREPRESSMAC2
Nov 14 11:48:22 prepressmac2.cutpasteandprint.net KernelEventAgent[47]: tid 00000000 received event(s) VQ_NOTRESP (1)
Nov 14 11:48:22 prepressmac2 kernel[0]: smb_iod_reconnect: Reconnected share PREPRESS with server GAIA
Nov 14 11:48:32 prepressmac2.cutpasteandprint.net ManagedClient[1077]: ODUGetMCXRecordWithCache(): record unique ID for 'PrePressMac2' not set
Nov 14 11:48:32 prepressmac2.cutpasteandprint.net ManagedClient[1077]: ODUGetMCXRecordWithCache() Accessing network user record from Active Directory not allowed because no authentication information was supplied.
Nov 14 11:56:25 prepressmac2 com.apple.launchd.peruser.1997381720[389] ([0x0-0x4a04a].com.adobe.InDesign[630]): Exited: Terminated: 15
Nov 14 11:56:34 prepressmac2.cutpasteandprint.net spindump[1100]: Saved hang report for Adobe InDesign CS5.5 version 7.5.3.333 (7530) to /Library/Logs/DiagnosticReports/Adobe InDesign CS5.5_2013-11-14-115634_PrePressMac2.hang
This is from the 2011 iMac, and I see something very similar to this on the 2009 machine.
I continue to think this is a software issue related to 10.8.5 and Adobe CS (CS5 on the 2009 machine and CS 5.5 on the 2011) as this appears to have come up only since the recent update.
Any help would be appreciated. -
Kernal panics after waking from sleep on MBP
I have a client machine that continues to crash after waking from sleep. Most of the logs indicate its a USB driver issue but not all of them which make me question whether it is truly a USB issue.
Here is the first log:
Interval Since Last Panic Report: 42291 sec
Panics Since Last Report: 1
Anonymous UUID: 4D739B74-806B-4EE5-B643-3ABC69B99DB3
Mon Jan 21 14:40:59 2013
panic(cpu 0 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f816c6e1f, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffff806a45a628, CR3: 0x0000000000100000, CR4: 0x00000000001606e0
RAX: 0xffffff806a5541f8, RBX: 0xffffff806a554000, RCX: 0x0000000000826f90, RDX: 0x0000000000000000
RSP: 0xffffff807e493bc0, RBP: 0xffffff807e493ca0, RSI: 0x000000807e878986, RDI: 0xffffff807e493c39
R8: 0x000000000000001f, R9: 0xffffffffffffff00, R10: 0xffffffffffffffdf, R11: 0xffffff800a69e600
R12: 0xffffff806a458000, R13: 0x0000000000000000, R14: 0x0000000000000000, R15: 0xffffff807e493bc0
RFL: 0x0000000000010286, RIP: 0xffffff7f816c6e1f, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0xffffff806a45a628, Error code: 0x0000000000000000, Faulting CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff807e493870 : 0xffffff8000220792
0xffffff807e4938f0 : 0xffffff80002c4794
0xffffff807e493aa0 : 0xffffff80002da55d
0xffffff807e493ac0 : 0xffffff7f816c6e1f
0xffffff807e493ca0 : 0xffffff7f816e3c05
0xffffff807e493ce0 : 0xffffff7f816c5257
0xffffff807e493d10 : 0xffffff7f80c9a832
0xffffff807e493d50 : 0xffffff7f8174d4f0
0xffffff807e493da0 : 0xffffff7f8174f692
0xffffff807e493de0 : 0xffffff7f8174f7c4
0xffffff807e493e20 : 0xffffff7f80c9e4c5
0xffffff807e493e60 : 0xffffff7f80c9e628
0xffffff807e493e90 : 0xffffff7f80ca1fd7
0xffffff807e493ef0 : 0xffffff800063d4d6
0xffffff807e493f30 : 0xffffff800063c250
0xffffff807e493f70 : 0xffffff800063c0f4
0xffffff807e493fb0 : 0xffffff8000820057
Kernel Extensions in backtrace:
com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80c8f000->0xffffff7f80cc7fff
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80849000
com.apple.driver.AppleIntelFramebufferCapri(7.3.2)[5D02E509-F60D-3312-9C3C-AF47 D6622C85]@0xffffff7f81742000->0xffffff7f8179ffff
dependency: com.apple.iokit.IOACPIFamily(1.4)[19BAB11C-CE5E-3068-AD10-132019C59D6C]@0xfffff f7f807d4000
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80849000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80c8f000
com.apple.driver.AppleIntelHD4000Graphics(7.3.2)[AD64F3E5-2838-3046-A9EA-1CB6C9 769436]@0xffffff7f816c2000->0xffffff7f81728fff
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80849000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xff ffff7f80cc8000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80c8f000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
11G63
Kernel version:
Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64
Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5
System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)
System uptime in nanoseconds: 42049368948948
last loaded kext at 16300805887472: com.apple.driver.AppleUSBCDC 4.1.22 (addr 0xffffff7f80795000, size 16384)
last unloaded kext at 16406017984235: com.apple.driver.AppleUSBCDC 4.1.22 (addr 0xffffff7f80795000, size 12288)
loaded kexts:
com.lightspeedsystems.kext.LsSaKernel64 2.0.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.X86PlatformShim 5.0.0d8
com.apple.driver.AGPM 100.12.75
com.apple.driver.AppleMikeyDriver 2.2.5a5
com.apple.driver.AppleHDA 2.2.5a5
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AudioAUUC 1.59
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleIntelHD4000Graphics 7.3.2
com.apple.driver.AppleSMCPDRC 5.0.0d8
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.8f17
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.3
com.apple.driver.ApplePolicyControl 3.1.33
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleBacklight 170.2.2
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleIntelFramebufferCapri 7.3.2
com.apple.driver.AppleUSBTCButtons 227.6
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.8f17
com.apple.driver.AppleIRController 312
com.apple.driver.AppleUSBTCKeyboard 227.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.iokit.SCSITaskUserClient 3.2.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCISerialATAPI 2.0.3
com.apple.iokit.IOAHCIBlockStorage 2.1.0
com.apple.driver.AppleFWOHCI 4.9.0
com.apple.driver.AirPort.Brcm4331 561.7.22
com.apple.driver.AppleSDXC 1.2.2
com.apple.driver.AppleUSBHub 5.1.0
com.apple.iokit.AppleBCM5701Ethernet 3.2.4b8
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleAHCIPort 2.3.1
com.apple.driver.AppleUSBEHCI 5.1.0
com.apple.driver.AppleUSBXHCI 1.1.0
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 195.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.4
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 195.0.0
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.2.5a5
com.apple.driver.X86PlatformPlugin 5.1.1d6
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleSMC 3.1.3d10
com.apple.driver.AppleHDAController 2.2.5a5
com.apple.iokit.IOHDAFamily 2.2.5a5
com.apple.iokit.IOAudioFamily 1.8.6fc18
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.IOPlatformPluginFamily 5.1.1d6
com.apple.driver.AppleGraphicsControl 3.1.33
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.AppleUSBBluetoothHCIController 4.0.8f17
com.apple.iokit.IOBluetoothFamily 4.0.8f17
com.apple.driver.AppleUSBMultitouch 230.5
com.apple.driver.AppleThunderboltDPInAdapter 1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.driver.AppleUSBMergeNub 5.1.0
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.1
com.apple.driver.AppleThunderboltNHI 1.6.0
com.apple.iokit.IOThunderboltFamily 2.0.3
com.apple.iokit.IOFireWireFamily 4.4.8
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IOEthernetAVBController 1.0.1b1
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.iokit.IOUSBFamily 5.1.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.8
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 331.7
com.apple.iokit.IOStorageFamily 1.7.2
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
System Profile:
Model: MacBookPro9,2, BootROM MBP91.00D3.B08, 2 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 2.2f38
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.198.19.22)
Bluetooth: Version 4.0.8f17, 2 service, 11 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD HTS547550A9E384, 500.11 GB
Serial ATA Device: HL-DT-ST DVDRW GS31N
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0x1d180000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 6
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 9
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0x1d183000 / 4
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52f, 0x14100000 / 4
Second log---------------------------------------------------------------------------- -----------------------------------
Interval Since Last Panic Report: 18613 sec
Panics Since Last Report: 1
Anonymous UUID: 4D739B74-806B-4EE5-B643-3ABC69B99DB3
Wed Jan 30 13:21:54 2013
panic(cpu 2 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f816d61f1, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x000000012562c000, CR3: 0x0000000000100000, CR4: 0x00000000001606e0
RAX: 0x480001eabd058d48, RBX: 0xffffff806a6af000, RCX: 0x0000000000000000, RDX: 0x0000000000000000
RSP: 0xffffff807ef03b60, RBP: 0xffffff807ef03b70, RSI: 0x000000000000012c, RDI: 0xffffff806a6af000
R8: 0x000000000000001f, R9: 0xffffffffffffff00, R10: 0xffffffffffffffdf, R11: 0xffffff80002dad00
R12: 0xffffff806a6af000, R13: 0x0000000000000000, R14: 0xffffff806a6af000, R15: 0xffffff807ef03bc0
RFL: 0x0000000000010282, RIP: 0xffffff7f816d61f1, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0x000000012562c000, Error code: 0x0000000000000000, Faulting CPU: 0x2
Backtrace (CPU 2), Frame : Return Address
0xffffff807ef03810 : 0xffffff8000220792
0xffffff807ef03890 : 0xffffff80002c4794
0xffffff807ef03a40 : 0xffffff80002da55d
0xffffff807ef03a60 : 0xffffff7f816d61f1
0xffffff807ef03b70 : 0xffffff7f816d7413
0xffffff807ef03bb0 : 0xffffff7f816c6e31
0xffffff807ef03ca0 : 0xffffff7f816e3c05
0xffffff807ef03ce0 : 0xffffff7f816c5257
0xffffff807ef03d10 : 0xffffff7f80c9a832
0xffffff807ef03d50 : 0xffffff7f8174d4f0
0xffffff807ef03da0 : 0xffffff7f8174f692
0xffffff807ef03de0 : 0xffffff7f8174f7c4
0xffffff807ef03e20 : 0xffffff7f80c9e4c5
0xffffff807ef03e60 : 0xffffff7f80c9e628
0xffffff807ef03e90 : 0xffffff7f80ca1fd7
0xffffff807ef03ef0 : 0xffffff800063d4d6
0xffffff807ef03f30 : 0xffffff800063c250
0xffffff807ef03f70 : 0xffffff800063c0f4
0xffffff807ef03fb0 : 0xffffff8000820057
Kernel Extensions in backtrace:
com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80c8f000->0xffffff7f80cc7fff
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80849000
com.apple.driver.AppleIntelFramebufferCapri(7.3.2)[5D02E509-F60D-3312-9C3C-AF47 D6622C85]@0xffffff7f81742000->0xffffff7f8179ffff
dependency: com.apple.iokit.IOACPIFamily(1.4)[19BAB11C-CE5E-3068-AD10-132019C59D6C]@0xfffff f7f807d4000
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80849000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80c8f000
com.apple.driver.AppleIntelHD4000Graphics(7.3.2)[AD64F3E5-2838-3046-A9EA-1CB6C9 769436]@0xffffff7f816c2000->0xffffff7f81728fff
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80849000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xff ffff7f80cc8000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80c8f000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
11G63
Kernel version:
Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64
Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5
System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)
System uptime in nanoseconds: 18633492210750
last loaded kext at 37211407179: com.lightspeedsystems.kext.LsSaKernel64 2.0.0 (addr 0xffffff7f810cc000, size 147456)
last unloaded kext at 198602469343: com.apple.driver.AppleUSBTCKeyEventDriver 227.6 (addr 0xffffff7f814fc000, size 8192)
loaded kexts:
com.lightspeedsystems.kext.LsSaKernel64 2.0.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AGPM 100.12.75
com.apple.driver.X86PlatformShim 5.0.0d8
com.apple.driver.AppleHDA 2.2.5a5
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleMikeyDriver 2.2.5a5
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleIntelHD4000Graphics 7.3.2
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.8f17
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.3
com.apple.driver.ApplePolicyControl 3.1.33
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleBacklight 170.2.2
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleIntelFramebufferCapri 7.3.2
com.apple.driver.AppleSMCPDRC 5.0.0d8
com.apple.driver.AppleUSBTCButtons 227.6
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.8f17
com.apple.driver.AppleUSBTCKeyboard 227.6
com.apple.driver.AppleIRController 312
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.iokit.SCSITaskUserClient 3.2.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCISerialATAPI 2.0.3
com.apple.iokit.IOAHCIBlockStorage 2.1.0
com.apple.driver.AppleFWOHCI 4.9.0
com.apple.driver.AirPort.Brcm4331 561.7.22
com.apple.driver.AppleSDXC 1.2.2
com.apple.driver.AppleUSBHub 5.1.0
com.apple.iokit.AppleBCM5701Ethernet 3.2.4b8
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleAHCIPort 2.3.1
com.apple.driver.AppleUSBEHCI 5.1.0
com.apple.driver.AppleUSBXHCI 1.1.0
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 195.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.4
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 195.0.0
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.2.5a5
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.driver.AppleHDAController 2.2.5a5
com.apple.iokit.IOHDAFamily 2.2.5a5
com.apple.iokit.IOAudioFamily 1.8.6fc18
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleGraphicsControl 3.1.33
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.X86PlatformPlugin 5.1.1d6
com.apple.driver.AppleSMC 3.1.3d10
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.IOPlatformPluginFamily 5.1.1d6
com.apple.driver.AppleUSBBluetoothHCIController 4.0.8f17
com.apple.iokit.IOBluetoothFamily 4.0.8f17
com.apple.driver.AppleUSBMultitouch 230.5
com.apple.driver.AppleThunderboltDPInAdapter 1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.driver.AppleUSBMergeNub 5.1.0
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.1
com.apple.driver.AppleThunderboltNHI 1.6.0
com.apple.iokit.IOThunderboltFamily 2.0.3
com.apple.iokit.IOFireWireFamily 4.4.8
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IOEthernetAVBController 1.0.1b1
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.iokit.IOUSBFamily 5.1.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.8
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 331.7
com.apple.iokit.IOStorageFamily 1.7.2
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
System Profile:
Model: MacBookPro9,2, BootROM MBP91.00D3.B08, 2 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 2.2f38
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.198.19.22)
Bluetooth: Version 4.0.8f17, 2 service, 11 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD HTS547550A9E384, 500.11 GB
Serial ATA Device: HL-DT-ST DVDRW GS31N
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0x1d180000 / 3
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0x1d183000 / 6
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 5
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 7
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52f, 0x14200000 / 1
Sorry for the huge post. The lightspeed kext shouldn't be causing problem as we use this program for all mac machines, I also did extensive troubleshooting with it. I did ask her to stop using the logitech USB device but she said it didn't make a difference, it was a plug and play device, would it still cause this issue without having it plugged in?
Thanks in advance for the help.Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether your problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
*Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test. -
Kernel Panic, Waking from sleep or transitioning to / from battery
I have a MBP 5.1 (Late 2008 Model) that I've been having a lot of trouble with lately, mostly with resuming from sleep. Over 50% of the time, if the laptop is asleep, when I wake it it will crash. Sometimes it will crash as soon as it resumes (before I'm prompted for username/password) other times it might crash right after I enter my username/password.
And, there are occasions that after I power down the laptop after a kernel panic, I get 3 more (or so) in a row when trying to reboot, then it usually boots.
I've run the AHT and it's found no errors. I don't have a lot of "stuff" installed and I'm not normally using any USB peripherals (I occasionally plug in my iPhone or a Serial/USB converter.
Otherwise, I've had no other problems, it all seems related to power in some way.
What I've done so far:
Reset the SMC
Reinstalled the OS (on a different/new drive just to be sure)
Other than that, I'm not sure what else to do with this guy. Any thoughts?
Thanks in advance.
Output from last panic:
Interval Since Last Panic Report: 4079 sec
Panics Since Last Report: 1
Mon Jul 6 06:56:53 2009
panic(cpu 0 caller 0x001AB0FE): Kernel trap at 0x00bae51e, type 14=page fault, registers:
CR0: 0x8001003b, CR2: 0x00000054, CR3: 0x01962000, CR4: 0x00000660
EAX: 0x00000000, EBX: 0x000001c0, ECX: 0x00200005, EDX: 0x06f3fc00
CR2: 0x00000054, EBP: 0x06f3e000, ESI: 0x06f3e000, EDI: 0xe00002c2
EFL: 0x00010206, EIP: 0x00bae51e, CS: 0x00000008, DS: 0x07540010
Error code: 0x00000000
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x56b079d8 : 0x12b4c6 (0x45ec20 0x56b07a0c 0x13355c 0x0)
0x56b07a28 : 0x1ab0fe (0x468ecc 0xbae51e 0xe 0x468678)
0x56b07b08 : 0x1a1703 (0x56b07b20 0x6f39800 0x6f3e000 0xbae51e)
0x56b07b18 : 0xbae51e (0xe 0x48 0x56b00010 0x10)
Backtrace terminated-invalid frame pointer 0x6f3e000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
9J61
Kernel version:
Darwin Kernel Version 9.7.0: Tue Mar 31 22:52:17 PDT 2009; root:xnu-1228.12.14~1/RELEASE_I386
System model name: MacBookPro5,1 (Mac-F42D86C8)
System uptime in nanoseconds: 19749326017
unloaded kexts:
(none)
loaded kexts:
com.apple.driver.AppleHDAPlatformDriver 1.6.8a3 - last loaded 10623729324
com.apple.iokit.IOBluetoothSerialManager 2.1.6f8
com.apple.driver.AppleUpstreamUserClient 2.7.5
com.apple.driver.AppleHDA 1.6.8a3
com.apple.driver.AppleMikeyHIDDriver 1.0.6
com.apple.driver.AppleMikeyDriver 1.6.8a3
com.apple.driver.AppleHDAController 1.6.8a3
com.apple.driver.AGPM 100.6.5
com.apple.driver.SMCMotionSensor 2.1.1d2
com.apple.DontSteal_Mac_OSX 6.0.3
com.apple.iokit.IOFireWireIP 1.7.7
com.apple.driver.AudioIPCDriver 1.0.6
com.apple.kext.AppleSMCLMU 1.4.3d2
com.apple.driver.AppleIRController 110
com.apple.driver.AppleGraphicsControl 2.8.11
com.apple.driver.ACPISMCPlatformPlugin 3.4.0d10
com.apple.driver.NVSMU 1.1.7
com.apple.driver.AppleSMBusPCI 1.0.1d1
com.apple.driver.AppleLPC 1.2.12
com.apple.driver.AppleBacklight 1.6.0
com.apple.driver.AppleTyMCEDriver 1.0.0d28
com.apple.nvidia.nv50hal 5.4.4
com.apple.GeForce 5.4.4
com.apple.driver.AppleUSBTCButtons 1.7.4f1
com.apple.driver.AppleUSBMultitouch 189.32
com.apple.driver.AppleUSBTCKeyEventDriver 1.7.4f1
com.apple.driver.AppleUSBTCKeyboard 1.7.4f1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.1.6f8
com.apple.driver.AppleUSBMergeNub 3.4.3
com.apple.driver.XsanFilter 2.7.91
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.0.9
com.apple.iokit.SCSITaskUserClient 2.0.9
com.apple.iokit.IOAHCISerialATAPI 1.1.1
com.apple.iokit.IOAHCIBlockStorage 1.2.1
com.apple.driver.AppleFWOHCI 3.8.2
com.apple.driver.AirPortBrcm43xx 363.35.0
com.apple.driver.AppleUSBHub 3.4.0
com.apple.iokit.IOUSBUserClient 3.3.1
com.apple.driver.AppleAHCIPort 1.6.0
com.apple.nvenet 1.0.48
com.apple.driver.AppleFileSystemDriver 1.1.0
com.apple.driver.AppleUSBOHCI 3.3.5
com.apple.driver.AppleUSBEHCI 3.4.3
com.apple.driver.AppleEFINVRAM 1.2.0
com.apple.driver.AppleSmartBatteryManager 158.10.0
com.apple.driver.AppleHPET 1.4
com.apple.driver.AppleRTC 1.2.3
com.apple.driver.AppleACPIPCI 1.2.4
com.apple.driver.AppleACPIButtons 1.2.4
com.apple.driver.AppleSMBIOS 1.4
com.apple.driver.AppleACPIEC 1.2.4
com.apple.driver.AppleAPIC 1.4
com.apple.security.seatbelt 107.12
com.apple.nke.applicationfirewall 1.6.77
com.apple.security.TMSafetyNet 3
com.apple.driver.AppleIntelCPUPowerManagement 76.0.0
com.apple.driver.DiskImages 199
com.apple.BootCache 30.4
com.apple.iokit.IOSerialFamily 9.4
com.apple.driver.DspFuncLib 1.6.8a3
com.apple.driver.AppleSMBusController 1.0.1d1
com.apple.iokit.IOHDAFamily 1.6.8a3
com.apple.iokit.IOAudioFamily 1.6.9fc3
com.apple.kext.OSvKernDSPLib 1.1
com.apple.driver.IOPlatformPluginFamily 3.4.0d10
com.apple.driver.AppleSMC 2.2.1d2
com.apple.NVDAResman 5.4.4
com.apple.iokit.IONDRVSupport 1.7.3
com.apple.iokit.IOGraphicsFamily 1.7.3
com.apple.driver.AppleUSBBluetoothHCIController 2.1.6f8
com.apple.iokit.IOBluetoothFamily 2.1.6f8
com.apple.iokit.IOUSBHIDDriver 3.2.2
com.apple.driver.AppleUSBComposite 3.2.0
com.apple.iokit.IOSCSIBlockCommandsDevice 2.0.9
com.apple.iokit.IOBDStorageFamily 1.5
com.apple.iokit.IODVDStorageFamily 1.5
com.apple.iokit.IOCDStorageFamily 1.5
com.apple.iokit.IOSCSIArchitectureModelFamily 2.0.9
com.apple.iokit.IOFireWireFamily 3.4.7
com.apple.iokit.IO80211Family 216.1
com.apple.iokit.IOAHCIFamily 1.5.0
com.apple.iokit.IOUSBFamily 3.4.3
com.apple.iokit.IONetworkingFamily 1.6.1
com.apple.driver.AppleEFIRuntime 1.2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.iokit.IOStorageFamily 1.5.6
com.apple.iokit.IOHIDFamily 1.5.5
com.apple.driver.AppleACPIPlatform 1.2.4
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.2.0*From last Kernel Panic (this time just waking from sleep while plugged in)*
Interval Since Last Panic Report: 123304 sec
Panics Since Last Report: 1
Mon Aug 10 05:50:55 2009
panic(cpu 1 caller 0x001AB0FE): Kernel trap at 0x00baf964, type 14=page fault, registers:
CR0: 0x8001003b, CR2: 0x0000004d, CR3: 0x01974000, CR4: 0x00000660
EAX: 0x00000015, EBX: 0x06f62f00, ECX: 0x00001000, EDX: 0x00000000
CR2: 0x0000004d, EBP: 0x06f55200, ESI: 0x06f55200, EDI: 0x06f55200
EFL: 0x00010206, EIP: 0x00baf964, CS: 0x00000008, DS: 0x00ff0010
Error code: 0x00000000
Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)
0x6f55028 : 0x12b4c6 (0x45f91c 0x6f5505c 0x13355c 0x0)
0x6f55078 : 0x1ab0fe (0x469a98 0xbaf964 0xe 0x469248)
0x6f55158 : 0x1a1713 (0x6f55170 0xb401ff4a 0x6f55200 0xbaf964)
0x6f55168 : 0xbaf964 (0xe 0x401f0048 0x803f0010 0x7f0010)
0x6f55200 : 0x70007 (0x15 0x6e95100 0x6e95140 0x0)
Backtrace terminated-invalid frame pointer 0xbdf1c0
Kernel loadable modules in backtrace (with dependencies):
com.apple.iokit.IOAHCIFamily(1.5.0)@0xbac000->0xbb1fff
BSD process name corresponding to current thread: kernel_task
Mac OS version:
9L30
Kernel version:
Darwin Kernel Version 9.8.0: Wed Jul 15 16:55:01 PDT 2009; root:xnu-1228.15.4~1/RELEASE_I386
System model name: MacBookPro5,1 (Mac-F42D86C8)
System uptime in nanoseconds: 12787698442
unloaded kexts:
(none)
loaded kexts:
com.apple.driver.AppleHDAPlatformDriver 1.7.1a2 - last loaded 10240242884
com.apple.driver.AppleHDAHardwareConfigDriver 1.7.1a2
com.apple.driver.AppleUpstreamUserClient 2.7.5
com.apple.driver.AppleHDA 1.7.1a2
com.apple.driver.AppleMikeyHIDDriver 1.0.6
com.apple.driver.AppleMikeyDriver 1.7.1a2
com.apple.driver.AppleHDAController 1.7.1a2
com.apple.driver.AGPM 100.8.7
com.apple.driver.AppleUSBTCButtons 1.7.4f1
com.apple.iokit.IOBluetoothSerialManager 2.1.8f2
com.apple.driver.NVSMU 1.1.7
com.apple.DontSteal_Mac_OSX 6.0.3
com.apple.driver.SMCMotionSensor 2.1.1d2
com.apple.driver.AudioIPCDriver 1.0.6
com.apple.driver.AppleIRController 113
com.apple.kext.AppleSMCLMU 1.4.5d1
com.apple.driver.AppleGraphicsControl 2.8.15
com.apple.iokit.IOFireWireIP 1.7.7
com.apple.driver.ACPISMCPlatformPlugin 3.4.0a17
com.apple.driver.AppleSMBusPCI 1.0.1d1
com.apple.driver.AppleLPC 1.3.1
com.apple.driver.AppleBacklight 1.6.0
com.apple.driver.AppleTyMCEDriver 1.0.0d28
com.apple.nvidia.nv50hal 5.4.8
com.apple.GeForce 5.4.8
com.apple.driver.AppleUSBMultitouch 189.35
com.apple.driver.AppleUSBTCKeyEventDriver 1.7.4f1
com.apple.driver.AppleUSBTCKeyboard 1.7.4f1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.1.8f2
com.apple.driver.MaxTranserSizeOverrideDriver 2.0.9
com.apple.driver.iTunesPhoneDriver 1.0
com.apple.iokit.IOUSBMassStorageClass 2.0.8
com.apple.driver.AppleUSBMergeNub 3.4.6
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.1.1
com.apple.iokit.SCSITaskUserClient 2.1.1
com.apple.driver.XsanFilter 2.7.91
com.apple.iokit.IOAHCISerialATAPI 1.1.2
com.apple.iokit.IOAHCIBlockStorage 1.2.2
com.apple.driver.AppleFWOHCI 3.9.7
com.apple.driver.AirPortBrcm43xx 365.91.19
com.apple.driver.AppleAHCIPort 1.7.0
com.apple.nvenet 1.0.54
com.apple.driver.AppleUSBHub 3.4.9
com.apple.iokit.IOUSBUserClient 3.4.9
com.apple.driver.AppleFileSystemDriver 1.1.0
com.apple.driver.AppleUSBEHCI 3.4.6
com.apple.driver.AppleUSBOHCI 3.4.6
com.apple.driver.AppleEFINVRAM 1.2.0
com.apple.driver.AppleSmartBatteryManager 158.10.5
com.apple.driver.AppleRTC 1.2.3
com.apple.driver.AppleHPET 1.4
com.apple.driver.AppleACPIPCI 1.2.5
com.apple.driver.AppleACPIButtons 1.2.5
com.apple.driver.AppleSMBIOS 1.4
com.apple.driver.AppleACPIEC 1.2.5
com.apple.driver.AppleAPIC 1.4
com.apple.security.seatbelt 107.12
com.apple.nke.applicationfirewall 1.6.77
com.apple.security.TMSafetyNet 3
com.apple.driver.AppleIntelCPUPowerManagement 76.2.0
com.apple.driver.DiskImages 199
com.apple.BootCache 30.4
com.apple.driver.DspFuncLib 1.7.1a2
com.apple.driver.AppleSMBusController 1.0.1d1
com.apple.iokit.IOHDAFamily 1.7.1a2
com.apple.iokit.IOSerialFamily 9.4
com.apple.iokit.IOAudioFamily 1.6.9fc5
com.apple.kext.OSvKernDSPLib 1.1
com.apple.driver.IOPlatformPluginFamily 3.4.0a17
com.apple.driver.AppleSMC 2.3.1d1
com.apple.NVDAResman 5.4.8
com.apple.iokit.IONDRVSupport 1.7.3
com.apple.iokit.IOGraphicsFamily 1.7.3
com.apple.iokit.IOUSBHIDDriver 3.4.6
com.apple.driver.AppleUSBBluetoothHCIController 2.1.8f2
com.apple.iokit.IOBluetoothFamily 2.1.8f2
com.apple.driver.AppleUSBComposite 3.2.0
com.apple.iokit.IOSCSIBlockCommandsDevice 2.1.1
com.apple.iokit.IOBDStorageFamily 1.5
com.apple.iokit.IODVDStorageFamily 1.5
com.apple.iokit.IOCDStorageFamily 1.5
com.apple.iokit.IOSCSIArchitectureModelFamily 2.1.1
com.apple.iokit.IOFireWireFamily 3.4.9
com.apple.iokit.IO80211Family 216.1
com.apple.iokit.IOAHCIFamily 1.5.0
com.apple.iokit.IONetworkingFamily 1.6.1
com.apple.iokit.IOUSBFamily 3.4.9
com.apple.driver.AppleEFIRuntime 1.2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.iokit.IOStorageFamily 1.5.6
com.apple.iokit.IOHIDFamily 1.5.5
com.apple.driver.AppleACPIPlatform 1.2.5
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.2.0
Message was edited by: wmchurch -
Kernel panic when waking from sleep
My eMac (1Ghz, 256 Mb RAM, dual boot OS 9.2.2/OS X 10.2.8(upgraded from 10.2.4)) has a recurring but intermittent issue where it suffers from a kernel panic when waking from sleep.
In the past I managed to fix the issue by resetting PRAM and NVRAM, but this doesn't seem to work anymore.
Things I've found out until now:
- Apple Hardware Test and Techtool Deluxe can't find anything wrong (all tests are passed).
- No kernel panic log is written - apparently the kernel panic occurs before the log can be written.
- Crash appears to be network-related. My IP address and network card address are shown at the bottom of the panic window.
- After restarting, Finder windows revert to a state from two or three days ago...
- Login items aren't the problem. I removed them all - this doesn't make any difference.
- no weird things in the startup items folders, AFAIK.
I'm on the verge of reinstalling OS X, but I think I already did this a couple of years ago, and it didn't help.
Please help.
ThomasNominally, you'd download the OS X Update Combo 10.2.8 after reinstalling 10.2.4, then use Software Update to identify any additional security and other software updates. There was an issue with early builds of 10.2 failing the 10.2.8 udate if done directly, but working fine if one first updated to an intermediate version such as 10.2.6; I think that problem affected 10.2 through 10.2.3 and your 10.2.4 should be good to go directly to 10.2.8, but if there are any problems, you can go back to 10.2.4, then search the Apple Downloads link for 10.2.6, then 10.2.8
With 10.2.x, it's prudent to run Repair Permissions after each OS and security update before moving on to the next. -
Freeze when waking from sleep since 10.4.11
Ever since updating to 10.4.11, My MBP locks up upon waking from sleep. It's the same problem I've had for months. The screen freezes and I get a spinning beach ball and the hard drive clicks. It usually happens when scrolling web pages in Safari, but it also happens at other times, but not as frequently. It happens a second time and the entire system seizes up. No crash log is generated. Anyone else seeing this?
I ran AHT and TechTool Deluxe 3.1.1 again and both reported no hard drive problems. I'm fully backed up and I'm calling Apple Care tomorrow. I'm concerned because I have one of the problematic Seagate hard drives; serial number and firmware match the troublemakers. Back over the summer, I called Apple Care about this and they suggested I rename my existing ~/Library/Preferences folder and restart to create all new pref files. This seemed to work for about two-three weeks.
-
Strange behavior after waking from sleep
I recently got a Mac Pro 3.33GHz 6-core and put an OWC 60G SSD in as the boot drive. It worked great for the first month or so, but now it's acting strange. Before, when waking from sleep, my computer would immediately come on and be ready to use. Now when I wake it up, it takes a good 20 seconds for me to be able to use. (It's a very long time compared to my computer being awake before I could turn on the monitor.)
When waking, moving the mouse makes a stuttering motion and its not useable at all until my computer is done with whatever its doing. And, my external firewire drive always crashes like I didn't properly eject it. It never used to do this.
I've tried waking my computer without the drive on but it still acts the same. I haven't changed or installed anything since it has been doing this. Does anybody know what's going on? ThanksYes that is something I was thinking about mentioning which is called zapping the pram. It will reset some of your settings back to there defaults but no big deal and it does eat up your battery on your logic board so only do it when needed.
It may get rid of the problem.
as cscscs said.
while restarting, hold down option, command, P and R all together, which is supposed to do some kind of restore to hardware (I think)
Before you hit the power switch hold down the command option p and r keys then hit the power button and hold it down until you here the computer chime twice then let go.
I found apples instructions here.
Resetting PRAM and NVRAM
http://support.apple.com/kb/ht1379
1. Shut down the computer.
2. Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
3. Turn on the computer.
4. Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
5. Hold the keys down until the computer restarts and you hear the startup sound for the second time.
6. Release the keys.
the other bit he said about holding the boot button with everything unplugged I have not heard before but I would do it then zap the pram and see if your good to go. -
Multiple BSOD after waking from sleep.
Edit: Issue traced to a bad stick of ram. Thanks you for your time!
Recently installed Windows 8.1. No problems. Put computer to sleep a few times instead of shutting down. No problems. Today, after waking from sleep, it opens to the sign in page instead of desktop like normal. Start up an application, two seconds
later, BSOD. Restart, don't touch anything, within two minutes, BSOD. And so on. Struggle to download latest windows updates, BSOD. Updates start installing after a BSOD. Restarts at least five times while installing, which I found to be
strange. Dumps and msinfo through link. Since the updates went through, no problem (for the last ten minutes while I put this together). I thought I should share though.
http://1drv.ms/O1SDXd
Hardware:
Gigabyte LGA 1150 Intel Z87 HDMI SATA 6Gbps USB 3.0 ATX DDR3 1600 Intel Motherboards GA-Z87-HD3
Intel Core i5-4670K
CORSAIR Vengeance 16GB (2 x 8GB) 240-Pin DDR3 SDRACorsair Builder Series CX 600 Watt ATX/EPS 80 PLUS (CX600)
SAPPHIRE Vapor-X Radeon HD 4870 1GB 256-Bit GDDR5 PCI Express 2.0 x16 HDCP Ready CrossFireX Support Video Card
Samsung Electronics 840 EVO-Series 120GB 2.5-Inch SATA III Single Unit Version Internal Solid State Drive MZ-7TE120BWThese crashes were related to memory corruption (probably caused by a driver).
Please run this test to find which driver is causing the problem.
If you are overclocking (pushing the components beyond their design) you should revert to default at least until the crashing is solved. If you don't
know what it is you probably are not overclocking.
Driver verifier (for complete directions see our wiki here)
Co-Authored by JMH3143
Wanikiya and Dyami--Team Zigzag -
Black screen upon waking from sleep
Hello,
I have an intermittent problem with waking my entry-level MBP from sleep; on some occasions, the screen remains black instead of the system waking up and displaying the Finder.
Recently, upon waking from sleep, the authentication dialog displayed, I typed my password and pressed return, the dialog dismissed, the screen remained black, and the wait cursor displayed without spinning.
To recover, I needed to force power down and cold reboot.
system.log (in Console) contained the following entry at the time of the crash.
Aug 14 07:39:51 BF-H-MBP kernel[0]: NVChannel(GL): Graphics channel exception! status = 0xffff info32 = 0xd = GR: SW Notify ErrorAug 14 07:39:51 BF-H-MBP kernel[0]: NVChannel(GL): Graphics channel exception! status = 0xffff info32 = 0xd = GR: SW Notify Error
The entries surrounding the one above were as follows (the next to last one evidently was the final entry before the forced power down).
Aug 14 07:39:47 BF-H-MBP kernel[0]: IOBluetoothHCIController::restartShutdownWL this is a wake from sleep
Aug 14 07:39:47 BF-H-MBP kernel[0]: System Wake
Aug 14 07:39:47 BF-H-MBP kernel[0]: IOUSBWorkLoop::closeGate - interrupt Thread being held off
Aug 14 07:39:51 BF-H-MBP kernel[0]: NVChannel(GL): Graphics channel exception! status = 0xffff info32 = 0xd = GR: SW Notify Error
Aug 14 07:39:51 BF-H-MBP BatteryUpdater[3590]: Battery does not need the BatteryUpdate v 1.2 (0x2)
Aug 14 07:39:51 BF-H-MBP lookupd[3588]: lookupd (version 369.6) starting - Tue Aug 14 07:39:51 2007
Aug 14 07:50:08 localhost kernel[0]: hi mem tramps at 0xffe00000
Can someone diagnose the problem based upon the above Console entries?
Thanks in advance!Hi,
Thanks for taking time to post.
My question is different than the one your posting answers.
My question is, what is the diagnosis of the problem based upon the Console log entries that I've posted (rather than "How do I recover from the black screen?")?
Cheers! -
Can iMac not waking from sleep be caused be a corrupt file
I have had my 27" iMac from July of 2011 (running Montain Lion, 8 GB RAM, 2TB hardrive, 3.4 GHz,Intel i7) for over a year and a half and ever since I bought it, it has had a problem waking from sleep. I can hear the computer running, but when I click the mouse, keyboard, or power button, it stays asleep and I am forced to do a hard shut down. Apple has been trying to fix the issue, but to no success. They have replaced the hard drive, logic board, usb ports, RAM, mouse and keyboard, but it still happens. They finally threw in the towel and are replacing the machine. They offered to transfer all of our files (jpgs, mp3s, docs, videos, etc), but one thought occurred to me... what if the sleep issue is caused by a corrupt file? I highly doubt that is the case, but wonder if any of the experts out here would know better than I.
If we didin't have the data transfered, we would just keep it on an external hard drive instead. But, I would assume that it wouldn't matter if the files were on internal vs. external because either way, the computer would access the files. That being the case, if the sleep issue was caused by a corrupt file, the computer would still access it on the external and the sleep issue would resurface.
So, 2 questions:
Can a corrupt file cause the sleep issue?
If it is true that a corrupt file can cause the sleep issue, would it matter if the corrupt file was accessed from an external drive vs. internal drive?
Thanks so much!
ChrisPlease read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether your problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
*Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.
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