OS X 10.8.1 won't recognize iPhone 4 or iPad as devices

My iMac is 5 days old.  I received the 10.8.1 update.  iTunes sees my iPhone and iPad,but Finder will not.  I've tried connecting a few times, re-starting, etc. I am using an Apple power cord plugged directly into the USB port.  Oddly, finder does see the 2 external hard drives I've connected. I've Googled this problem and I seem to be the only one with it. Any help will be appreciated.  I'd rather not drag the 27" Moster back to the Apple store for support.

Don't expect Finder to see your iPhone or your iPad. They aren't intended to act as general-purpose USB storage devices in that way. Access is through iTunes for most files, iPhoto or Image Capture for pictures (and some third-party programs).

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