OS x 10.8.5 - Microsoft Word keeps crashing
Suddenly Word crashes over and over - I can't work in it, or close files. I just get the revolving rainbow ball. Oddly, it seems to have begun at the same time I got the softward update for Maverick. Are these things connected? Any ideas how to get Word working again? THanks! Emily
might try Mountain Lion OS X or
http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macword?sort=lastrepl ydate&dir=desc&tab=Threads&status=&mod=&modAge=&advFil=&postedAfter=&postedBefor e=&threadType=All&tm=1391012056682
And then head over to MBP forum, we are not.
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Do everything in his link once a month and you'll keep your Mac running smooth.
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Word keeps crashing and when reopens it opens many documents. When I go to close a document it crashes... Help
Hi,
Please have a look a the following KB article and check if it is helpful:
http://support2.microsoft.com/kb/2027586/en-us
Although this article applies when you are saving documents, some steps can also be used to troubleshoot this problem, such as Step 4 to Step 7.
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http://answers.microsoft.com/en-us/mac/forum/macword?tab=Threads
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qualified pool
of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Steve Fan
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It's recommended to download and install
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Microsoft word constantly crashes
I have a 2009 macbook pro I have microsoft word 2008 on it but it constantly crashes! Needless to say this is infuriating and I'm about to throw the **** thing out a window before smashing it to pieces with a sledgehammer. Not really, but I want to. Anyway, heres the error message i keep getting, maybe one of you can make sense of it
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2011-11-17 21:00:05 -0500
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 12.2.0.090605
Crashed Module Name: MicrosoftOffice
Crashed Module Version: unknown
Crashed Module Offset: 0x000b8c2d
Blame Module Name: MicrosoftOffice
Blame Module Version: unknown
Blame Module Offset: 0x000b8c2d
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Thread 0 crashed:
# 1 0x01ed0c2d in _MsoFCreateDisplayManager + 0x00004361 (MicrosoftOffice + 0x000b8c2d)
# 2 0x00b72df0 in _wdGetApplicationObject + 0x004346EA (Microsoft Word + 0x00b71df0)
# 3 0x00b76776 in _wdGetApplicationObject + 0x00438070 (Microsoft Word + 0x00b75776)
# 4 0x00b76d8a in _wdGetApplicationObject + 0x00438684 (Microsoft Word + 0x00b75d8a)
# 5 0x00441428 in _wdCommandDispatch + 0x0011D1F4 (Microsoft Word + 0x00440428)
# 6 0x00b6bb69 in _wdGetApplicationObject + 0x0042D463 (Microsoft Word + 0x00b6ab69)
# 7 0x00afa197 in _wdGetApplicationObject + 0x003BBA91 (Microsoft Word + 0x00af9197)
# 8 0x022d028a in _ImmUseInputWindowForMac + 0x00000BC8 (MicrosoftOffice + 0x004b828a)
# 9 0x022c4058 in _SendMessageA + 0x00000104 (MicrosoftOffice + 0x004ac058)
# 10 0x022df092 in _WrapViewInWLMWrapper + 0x00002CAE (MicrosoftOffice + 0x004c7092)
# 11 0x022df1d9 in _WrapViewInWLMWrapper + 0x00002DF5 (MicrosoftOffice + 0x004c71d9)
# 12 0x0168c674 in MHIView::HandleEvent(OpaqueEventHandlerCallRef*, MEvent&) + 0x000006F4 (MicrosoftComponentPlugin + 0x000a5674)
# 13 0x0168b490 in MHIView::GetMHIView(OpaqueControlRef*) + 0x000000F0 (MicrosoftComponentPlugin + 0x000a4490)
# 14 0x016832bc in MEventHandler::FRemoveHandler(unsigned long, unsigned long) + 0x000001DE (MicrosoftComponentPlugin + 0x0009c2bc)
# 15 0x984bcecf in .objc_class_name_IMKInkInputSession + 0x98177577 (HIToolbox + 0x00007ecf)
# 16 0x984bc196 in .objc_class_name_IMKInkInputSession + 0x9817683E (HIToolbox + 0x00007196)
# 17 0x984bbff5 in .objc_class_name_IMKInkInputSession + 0x9817669D (HIToolbox + 0x00006ff5)
# 18 0x984e4131 in .objc_class_name_IMKInkInputSession + 0x9819E7D9 (HIToolbox + 0x0002f131)
# 19 0x984e3a85 in .objc_class_name_IMKInkInputSession + 0x9819E12D (HIToolbox + 0x0002ea85)
# 20 0x984e3cf8 in .objc_class_name_IMKInkInputSession + 0x9819E3A0 (HIToolbox + 0x0002ecf8)
# 21 0x984e3cf8 in .objc_class_name_IMKInkInputSession + 0x9819E3A0 (HIToolbox + 0x0002ecf8)
# 22 0x984e3cf8 in .objc_class_name_IMKInkInputSession + 0x9819E3A0 (HIToolbox + 0x0002ecf8)
# 23 0x984e3cf8 in .objc_class_name_IMKInkInputSession + 0x9819E3A0 (HIToolbox + 0x0002ecf8)
# 24 0x984e3cf8 in .objc_class_name_IMKInkInputSession + 0x9819E3A0 (HIToolbox + 0x0002ecf8)
# 25 0x984e3cf8 in .objc_class_name_IMKInkInputSession + 0x9819E3A0 (HIToolbox + 0x0002ecf8)
# 26 0x984e3cf8 in .objc_class_name_IMKInkInputSession + 0x9819E3A0 (HIToolbox + 0x0002ecf8)
# 27 0x984e2aab in .objc_class_name_IMKInkInputSession + 0x9819D153 (HIToolbox + 0x0002daab)
# 28 0x984e26f1 in .objc_class_name_IMKInkInputSession + 0x9819CD99 (HIToolbox + 0x0002d6f1)
# 29 0x984e2641 in .objc_class_name_IMKInkInputSession + 0x9819CCE9 (HIToolbox + 0x0002d641)
# 30 0x984eba94 in .objc_class_name_IMKInkInputSession + 0x981A613C (HIToolbox + 0x00036a94)
# 31 0x984eb4a9 in .objc_class_name_IMKInkInputSession + 0x981A5B51 (HIToolbox + 0x000364a9)
# 32 0x90a2ce02 in .objc_class_name___CFx606449CPF + 0x908991D6 (CoreFoundation + 0x00080e02)
# 33 0x909e8439 in .objc_class_name___CFx606449CPF + 0x9085480D (CoreFoundation + 0x0003c439)
# 34 0x909e8291 in .objc_class_name___CFx606449CPF + 0x90854665 (CoreFoundation + 0x0003c291)
# 35 0x984ea004 in .objc_class_name_IMKInkInputSession + 0x981A46AC (HIToolbox + 0x00035004)
# 36 0x984e9cf7 in .objc_class_name_IMKInkInputSession + 0x981A439F (HIToolbox + 0x00034cf7)
# 37 0x98672255 in .objc_class_name_IMKInkInputSession + 0x9832C8FD (HIToolbox + 0x001bd255)
# 38 0x016d54f8 in _McpRunApplicationEventLoop + 0x0000006A (MicrosoftComponentPlugin + 0x000ee4f8)
# 39 0x00af1aa7 in _wdGetApplicationObject + 0x003B33A1 (Microsoft Word + 0x00af0aa7)
# 40 0x00afab5b in _wdGetApplicationObject + 0x003BC455 (Microsoft Word + 0x00af9b5b)
# 41 0x022ce564 in __WlmMain + 0x00000047 (MicrosoftOffice + 0x004b6564)
# 42 0x00adfef8 in _wdGetApplicationObject + 0x003A17F2 (Microsoft Word + 0x00adeef8)
# 43 0x00002902 in __mh_execute_header + 0x00001902 (Microsoft Word + 0x00001902)
# 44 0x00002829 in __mh_execute_header + 0x00001829 (Microsoft Word + 0x00001829)
X86 Thread State:
eax: 0x00000003 ebx: 0xbfffe2a0 ecx: 0x00000000 edx:0x00000001
edi: 0x1f1dc098 esi: 0x00000003 ebp: 0xbfffde88 esp:0xbfffdcd0
ss: 0x0000001f eip: 0x01ed0c2d cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00010206
Thread 1:
# 1 0x9232d982 in __dispatch_hw_config + 0x9216D99A (libSystem.B.dylib + 0x00027982)
# 2 0x9232d559 in __dispatch_hw_config + 0x9216D571 (libSystem.B.dylib + 0x00027559)
# 3 0x9232d2fe in __dispatch_hw_config + 0x9216D316 (libSystem.B.dylib + 0x000272fe)
# 4 0x9232cd81 in __dispatch_hw_config + 0x9216CD99 (libSystem.B.dylib + 0x00026d81)
# 5 0x9232cbc6 in __dispatch_hw_config + 0x9216CBDE (libSystem.B.dylib + 0x00026bc6)
X86 Thread State:
eax: 0x0000016b ebx: 0x9232dfd6 ecx: 0xb0080d5c edx:0x9232d982
edi: 0xa02911ec esi: 0xb0080ed8 ebp: 0xb0080ef8 esp:0xb0080d5c
ss: 0x0000001f eip: 0x9232d982 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246
Thread 2:
# 1 0x9230720e in __dispatch_hw_config + 0x92147226 (libSystem.B.dylib + 0x0000120e)
# 2 0x923a6f78 in __dispatch_hw_config + 0x921E6F90 (libSystem.B.dylib + 0x000a0f78)
# 3 0x01b27d7d in _MerpCreateSession + 0x00000B07 (merp + 0x00002d7d)
# 4 0x01b273e5 in _MerpCreateSession + 0x0000016F (merp + 0x000023e5)
# 5 0x01b2746c in _MerpCreateSession + 0x000001F6 (merp + 0x0000246c)
# 6 0x01b27f25 in _MerpCreateSession + 0x00000CAF (merp + 0x00002f25)
# 7 0x9233485d in __dispatch_hw_config + 0x92174875 (libSystem.B.dylib + 0x0002e85d)
# 8 0x923346e2 in __dispatch_hw_config + 0x921746FA (libSystem.B.dylib + 0x0002e6e2)
X86 Thread State:
eax: 0xffffffa6 ebx: 0x9238e6d4 ecx: 0xb0184a6c edx:0x9230720e
edi: 0x000055f2 esi: 0x6c5436fc ebp: 0xb0184ad8 esp:0xb0184a6c
ss: 0x0000001f eip: 0x9230720e cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000202
Thread 3:
# 1 0x923ce422 in __dispatch_hw_config + 0x9220E43A (libSystem.B.dylib + 0x000c8422)
# 2 0x0175bb76 in _FWaitForConnection + 0x0000002A (MicrosoftComponentPlugin + 0x00174b76)
# 3 0x01667b50 in _McpFInitNetworkPIDChecking + 0x0000111C (MicrosoftComponentPlugin + 0x00080b50)
# 4 0x93fdb85a in __gTECMasterGlobals + 0x93CAE7F6 (CarbonCore + 0x0002685a)
# 5 0x9233485d in __dispatch_hw_config + 0x92174875 (libSystem.B.dylib + 0x0002e85d)
# 6 0x923346e2 in __dispatch_hw_config + 0x921746FA (libSystem.B.dylib + 0x0002e6e2)
X86 Thread State:
eax: 0x000c0194 ebx: 0x01667aff ecx: 0xb020fd4c edx:0x923ce422
edi: 0x04000000 esi: 0xb020ff34 ebp: 0xb020fd68 esp:0xb020fd4c
ss: 0x0000001f eip: 0x923ce422 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000286
Thread 4:
# 1 0x92341fae in __dispatch_hw_config + 0x92181FC6 (libSystem.B.dylib + 0x0003bfae)
# 2 0x0175bc01 in _FReceiveMessage + 0x00000077 (MicrosoftComponentPlugin + 0x00174c01)
# 3 0x016677fe in _McpFInitNetworkPIDChecking + 0x00000DCA (MicrosoftComponentPlugin + 0x000807fe)
# 4 0x93fdb85a in __gTECMasterGlobals + 0x93CAE7F6 (CarbonCore + 0x0002685a)
# 5 0x9233485d in __dispatch_hw_config + 0x92174875 (libSystem.B.dylib + 0x0002e85d)
# 6 0x923346e2 in __dispatch_hw_config + 0x921746FA (libSystem.B.dylib + 0x0002e6e2)
X86 Thread State:
eax: 0x00000193 ebx: 0x0166776f ecx: 0xb0313cbc edx:0x92341fae
edi: 0xb0313ed4 esi: 0xb0313f44 ebp: 0xb0313ce8 esp:0xb0313cbc
ss: 0x0000001f eip: 0x92341fae cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000286
Thread 5:
# 1 0x9230714e in __dispatch_hw_config + 0x92147166 (libSystem.B.dylib + 0x0000114e)
# 2 0x01667f13 in _McpFInitNetworkPIDChecking + 0x000014DF (MicrosoftComponentPlugin + 0x00080f13)
# 3 0x93fdb85a in __gTECMasterGlobals + 0x93CAE7F6 (CarbonCore + 0x0002685a)
# 4 0x9233485d in __dispatch_hw_config + 0x92174875 (libSystem.B.dylib + 0x0002e85d)
# 5 0x923346e2 in __dispatch_hw_config + 0x921746FA (libSystem.B.dylib + 0x0002e6e2)
X86 Thread State:
eax: 0xffffffda ebx: 0x9400dbd6 ecx: 0xb0395e6c edx:0x9230714e
edi: 0xb0395f46 esi: 0x00000000 ebp: 0xb0395e98 esp:0xb0395e6c
ss: 0x0000001f eip: 0x9230714e cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246
Thread 6:
# 1 0x9230715a in __dispatch_hw_config + 0x92147172 (libSystem.B.dylib + 0x0000115a)
# 2 0x92363ac8 in __dispatch_hw_config + 0x921A3AE0 (libSystem.B.dylib + 0x0005dac8)
# 3 0x93ffbecd in __gTECMasterGlobals + 0x93CCEE69 (CarbonCore + 0x00046ecd)
# 4 0x93ffbc0b in __gTECMasterGlobals + 0x93CCEBA7 (CarbonCore + 0x00046c0b)
# 5 0x9401fe33 in __gTECMasterGlobals + 0x93CF2DCF (CarbonCore + 0x0006ae33)
# 6 0x9233485d in __dispatch_hw_config + 0x92174875 (libSystem.B.dylib + 0x0002e85d)
# 7 0x923346e2 in __dispatch_hw_config + 0x921746FA (libSystem.B.dylib + 0x0002e6e2)
X86 Thread State:
eax: 0xffffffd9 ebx: 0x923348d2 ecx: 0xb01029bc edx:0x9230715a
edi: 0xa0490494 esi: 0xa0490460 ebp: 0xb0102a48 esp:0xb01029bc
ss: 0x0000001f eip: 0x9230715a cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000282
Loaded modules:
0: Microsoft Word (12.2.0.090605 Reg=en Loc=0x0409): /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/Microsoft Word
1: MicrosoftComponentPlugin: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftComponentPlugin.framework/Versio ns/12/MicrosoftComponentPlugin
2: Netlib: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/Netlib.framework/Versions/12/Netlib
3: StdUrlMoniker: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/StdUrlMoniker.framework/Versions/12/StdUr lMoniker
4: MicrosoftOLE: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftOLE.framework/Versions/12/Micros oftOLE
5: MicrosoftOLEAutomation: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftOLEAutomation.framework/Versions /12/MicrosoftOLEAutomation
6: MSLS3: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MSLS3.framework/Versions/12/MSLS3
7: merp: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/merp.framework/Versions/12/merp
8: MSXML: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MSXML.framework/Versions/12/MSXML
9: PowerPlantCore: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/PowerPlantCore.framework/Versions/12/Powe rPlantCore
10: MicrosoftOffice: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftOffice.framework/Versions/12/Mic rosoftOffice
11: PowerPlant: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/PowerPlant.framework/Versions/12/PowerPla nt
12: OfficeArt: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/OfficeArt.framework/Versions/12/OfficeArt
13: MicrosoftOleo: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftOleo.framework/Versions/12/Micro softOleo
14: SmartArt: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/SmartArt.framework/Versions/12/SmartArt
15: MicrosoftChartPlugin: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftChartPlugin.framework/Versions/1 2/MicrosoftChartPlugin
16: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
17: OpenTransport: /System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport
18: ATSHI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
19: libTraditionalChineseConverter.dylib: /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
20: libSimplifiedChineseConverter.dylib: /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
21: libFontRegistryUI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistryUI.dylib
22: EnglishSpeller (12.2.0.090605 Reg=English Loc=0x0000): /Applications/Microsoft Office 2008/Office/Shared Applications/Proofing Tools/EnglishSpeller.proofingtool/Contents/MacOS/EnglishSpeller
23: AudioIPCPlugIn (1.1.6 Reg=English Loc=0x0000): /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
24: AppleHDAHALPlugIn (1.9.9f12 Reg=English Loc=0x0000): /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
25: JapaneseProofing (12.2.0.090605 Reg= English Loc=0x0000): /Applications/Microsoft Office 2008/Office/Shared Applications/Proofing Tools/JapaneseProofing.proofingtool/Contents/MacOS/JapaneseProofing
26: EnglishGrammar (12.2.0.090605 Reg=English Loc=0x0000): /Applications/Microsoft Office 2008/Office/Shared Applications/Proofing Tools/EnglishGrammar.proofingtool/Contents/MacOS/EnglishGrammar
27: SoundManagerComponents (3.9.4 Reg=English Loc=0x0000): /System/Library/Components/SoundManagerComponents.component/Contents/MacOS/Soun dManagerComponents
28: EntourageCore: /Applications/Microsoft Office 2008/Office/EntourageCore.framework/EntourageCore
29: EntourageLegacy: /Applications/Microsoft Office 2008/Office/EntourageLegacy.framework/EntourageLegacy
30: SpeechSynthesis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
31: libGL.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
32: libGLU.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
33: libFontParser.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
34: Ink: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
35: CommerceCore: /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
36: libGIF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
37: TrustEvaluationAgent: /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
38: libFontRegistry.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
39: HelpData: /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
40: OpenCL: /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
41: CarbonSound: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
42: ImageCapture: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
43: AudioUnit: /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
44: CoreText: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
45: libBLAS.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
46: CoreFoundation: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
47: ColorSyncDeprecated.dylib: /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ColorSync.f ramework/Versions/A/Resources/ColorSyncDeprecated.dylib
48: CoreAudio: /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
49: libRadiance.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
50: QD: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
51: CommonPanels: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
52: libRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
53: CoreServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
54: libCoreVMClient.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
55: ImageIO: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
56: OpenScripting: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
57: Foundation: /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
58: ApplicationServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
59: CoreVideo: /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
60: NavigationServices: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
61: libGFXShared.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
62: AudioToolbox: /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
63: libJPEG.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
64: RawCamera (546 Reg=English Loc=0x0000): /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
65: QuickTime: /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
66: Shortcut: /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
67: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
68: HIServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
69: libsqlite3.dylib: /usr/lib/libsqlite3.dylib
70: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
71: DesktopServicesPriv: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
72: OpenGL: /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
73: ColorSync: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
74: libkxld.dylib: /usr/lib/system/libkxld.dylib
75: CFOpenDirectory: /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
76: NetFS: /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
77: DiskArbitration: /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
78: libPng.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
79: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
80: AGL: /System/Library/Frameworks/AGL.framework/Versions/A/AGL
81: vecLib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
82: IOSurface: /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
83: libvMisc.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
84: libcrypto.0.9.8.dylib: /usr/lib/libcrypto.0.9.8.dylib
85: Kerberos: /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
86: OSServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
87: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib
88: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
89: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
90: libcups.2.dylib: /usr/lib/libcups.2.dylib
91: libTIFF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
92: libGLImage.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
93: libtidy.A.dylib: /usr/lib/libtidy.A.dylib
94: libvDSP.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
95: LaunchServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
96: AE: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
97: libCSync.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
98: Cocoa: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
99: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
100: CarbonCore: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
101: LangAnalysis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
102: CoreGraphics: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
103: libType1Scaler.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libType1Scaler.dylib
104: libbsm.0.dylib: /usr/lib/libbsm.0.dylib
105: Print: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
106: PrintCore: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
107: DirectoryService: /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
108: CoreData: /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
109: libCGXType.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
110: MultitouchSupport: /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
111: CoreUI: /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
112: QuartzCore: /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
113: SecurityHI: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
114: OpenDirectory: /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
115: libsasl2.2.dylib: /usr/lib/libsasl2.2.dylib
116: SystemConfiguration: /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
117: Accelerate: /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
118: DictionaryServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
119: libLAPACK.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
120: libxslt.1.dylib: /usr/lib/libxslt.1.dylib
121: ATS: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
122: HTMLRendering: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
123: PasswordServer: /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
124: SpeechRecognition: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
125: vImage: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
126: SearchKit: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
127: libTrueTypeScaler.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
128: SecurityInterface: /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
129: libGLProgrammability.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
130: libauto.dylib: /usr/lib/libauto.dylib
131: SecurityFoundation: /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
132: HIToolbox: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
133: liblangid.dylib: /usr/lib/liblangid.dylib
134: vecLib: /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
135: CFNetwork: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
136: AppKit: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
137: libz.1.dylib: /usr/lib/libz.1.dylib
138: Carbon: /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
139: Help: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
140: FamilyControls: /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
141: Security: /System/Library/Frameworks/Security.framework/Versions/A/Security
142: Metadata: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
143: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
144: libCyrillicConverter.dylib: /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
145: libJapaneseConverter.dylib: /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
146: libKoreanConverter.dylib: /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
147: libLatin2Converter.dylib: /System/Library/CoreServices/Encodings/libLatin2Converter.dylib
Operating System Information
Operating System: Mac OS X 10.6.6 (Build 10J567)
CPU: Intel Core Duo, Number: 2, Speed: 2147 MHz
gestaltPhysicalRAMSize err = 0, result = 2047 MB
gestaltSystemVersion err = 0, result = 0x1066
Screen: 1280 x 720, depth = 32, ltbr = 0, 0, 720, 1280
Screen: 1280 x 800, depth = 32, ltbr = -1280, 0, 800, 0
Microsoft Application Information:
Error Reporting UUID: 31DB5E00-72EB-41E3-B249-E39147516681
Time from launch: 0 hours, 2 minutes, 36 seconds
Total errors on this client: 18Hello, truthfully that's way to much info to hunt through, might Open Console & copy/paste the clues when a crash actually happens.
Other than that...
Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions.
If that doesn't help Reinstall the OS. -
MS Word keeps crashing in OSX10.9
Re: OSX 10.9. Since I downloaded it today, MS Word v 14.0 keeps crashing. Any ideas what to do?
I got exactly the same problem:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2013-10-23 10:54:16 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.3.8.130913
Crashed Module Name: WLMGraphicsDevice
Crashed Module Version: 14.3.8.130913
Crashed Module Offset: 0x000165cf
Blame Module Name: WLMGraphicsDevice
Blame Module Version: 14.3.8.130913
Blame Module Offset: 0x000165cf
Application LCID: 1045
Extra app info: Reg=en Loc=0x0415
Crashed thread: 0
Excel and PP work fine. I did reinstall the whole microsoft office package from scratch, that is deleted ALL of its files across the HD, but to no avail. I guess Microsoft has, again, proven to be a ****** company. Office has always been very slow, and sometimes also unresponsive. Nothing like its windows version - wich works way better. I think the do it deliberately just to make sure that one day, when you've had enough, you'll run back to its windows lair... -
Microsoft Word 2004 crashes repeatedly
Hello. I am running Word 2004 on an older Mac G4. It is running OS X 10.4.11.
Word has been continuously crashing for months. I tried repairing permissions, trashing Office and reinstalling a new version of it (which makes me think it's not Word with the problem), and trashing the preferences. None of this has helped and it still sporadically crashes (and doesn't save what I've been working on) which is extremely hindering my work.
Any suggestions on what else I can do to try and fix the problem or even figure out what the problem is? It just crashes and that screen that says "Microsoft Word unexpectedly quit" comes up.
Thank you!Hi,
I was wondering if you were able to resolve the issue. I recently had my computer in for repairs. They've changed the hard drive and erased my whole data which I asked to be saved. Anyway, since then word 2004 is acting weird and keeps crashing every 10-15 seconds. My main use of the computer is for word processing and it is dead to me now. Apple "genious' says it is a problem with Microsoft and not them. But it was working just fine before they replaced the hard drive and update the system
now, I am even more hesitating to update leopard which I heard similar problems occurring with Office.
To be honest, without the Office, MAC has no charm for me. I exchange files with PC users and I need my computer to do that easily.
So, anyway, have you had any luck to fix it? Please let me know. I desperately need help! -
Office:mac 2008 - Word keeps crashing...
I have Office:mac 2008 which I use regularly. For some reason, after a good couple of years of loyal service, it keeps crashing whenever I open a Word document. I have tried uninstalling and reinstalling the software, but it still crashes. Any ideas? Apologies if this is already covered somewhere, I have had a look but couldn't find any answers.
Many thanks!As a lot of people around here consider MS the "evil empire," and Word is not an Apple product, the best resource for their Mac produtcts is their own forums here:
Office for Mac forums
Their forums are no less helpful than these and sometimes MS Mac specialists jump in to help.
I running Office 2008 on several of my Macs and your question has me stumped. Word has been stable through OS 10.6.8 (I'm not interested in what Lion offers).
One question: is the Trial version of Office installed? That wouldn't explain the "worked then--not now" effect you describe, but i have to ask as it's tripped up a number of people. -
Microsoft word 2008 crashes abruptly when trying to use track changes
Hi,
I believe this may be related to recently downloading Yosemite:
Every time I try to use Microsoft Word (2008) with "track changes" on, Word shuts off abruptly.
Has any one else had this problem? Is there a way to fix it?
I've already tried Disk Utility - disk & disk permissions repair.
Help would be greatly appreciated.
Thanks.You should note that this forum is for troubleshooting Apple Software Update for Windows, a software package for Windows designed to update Apple products that run on Windows, and not related to Microsoft Office or your question in any way. If you have issues or questions about Office, it's probably best you post Office related questions on Microsoft's own forums for their Mac products.
http://www.officeformac.com/productforums -
Microsoft Word 2011 Crash on Startup
Hello,
I recently installed some new ram in my late-2008 13" Macbook. I put 8GB of 1067 MHz DDR3 RAM in, everything runs fine and the computer is much more responsive. However, I ran into one problem and it is with all the Microsoft Office products. When starting word or powerpoint it immediatly crashes and gives the report listed below. I tried to repair permissions and looked for the plist preference files but they are nowhere to be found in Library/Preferences (no Microsoft folder or com.microsoft files.
Here is the crash code, any ideas what I could do. Something tells me I will have to completely uninstall office and reinstall it, meaning I need to find the install discs.
Thanks!
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2012-04-22 17:11:22 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.1.4.111121
Crashed Module Name: HIToolbox
Crashed Module Version: unknown
Crashed Module Offset: 0x001d5cd9
Blame Module Name: Microsoft Word
Blame Module Version: 14.1.4.111121
Blame Module Offset: 0x0012ab33
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0
Thread 0 crashed:
# 1 0x9caebcd9 in UnifyMenuList() + 0x00000206 (HIToolbox + 0x001d5cd9)
# 2 0x9caebd58 in GetUnifiedMenuList() + 0x0000001C (HIToolbox + 0x001d5d58)
# 3 0x9c955ead in _NormalizeMenu + 0x00000013 (HIToolbox + 0x0003fead)
# 4 0x9cb076e5 in _GetIndMenuItemWithCommandIDWithOptions(MenuData*, unsigned long, unsigned long, unsigned char, MenuData**, unsigned short*) + 0x00000046 (HIToolbox + 0x001f16e5)
# 5 0x9cb07cdb in _EnableMenuCommand + 0x00000047 (HIToolbox + 0x001f1cdb)
# 6 0x001a0b33 in __mh_execute_header + 0x0012AB33 (Microsoft Word + 0x0012ab33)
# 7 0x0009edfd in __mh_execute_header + 0x00028DFD (Microsoft Word + 0x00028dfd)
# 8 0x00079535 in __mh_execute_header + 0x00003535 (Microsoft Word + 0x00003535)
# 9 0x04d36293 in __WlmMain + 0x00000061 (WLMKernel + 0x00007293)
# 10 0x00078c85 in __mh_execute_header + 0x00002C85 (Microsoft Word + 0x00002c85)
# 11 0x00078c36 in __mh_execute_header + 0x00002C36 (Microsoft Word + 0x00002c36)
X86 Thread State:
eax: 0x00000000 ebx: 0x9caebae1 ecx: 0x00002060 edx:0x001d0700
edi: 0x798b7890 esi: 0x0000000c ebp: 0xc0071998 esp:0xc0071960
ss: 0x00000023 eip: 0x9caebcd9 cs: 0x0000001b ds:0x00000023
es: 0x00000023 fs: 0x00000000 gs: 0x0000000f eflags:0x00010282
Thread 1:
# 1 0x975f190a in _kevent + 0x0000000A (libsystem_kernel.dylib + 0x0001990a)
# 2 0x900066a7 in __dispatch_mgr_wakeup + 0x00000000 (libdispatch.dylib + 0x000016a7)
X86 Thread State:
eax: 0x0000016b ebx: 0xac001c40 ecx: 0xb00805dc edx:0x975f190a
edi: 0xb0080720 esi: 0x900078a0 ebp: 0xb0080738 esp:0xb00805dc
ss: 0x00000023 eip: 0x975f190a cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Thread 2:
# 1 0x975f102e in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x0001902e)
# 2 0x95cf46fe in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x000606fe)
X86 Thread State:
eax: 0x00100170 ebx: 0xb0103000 ecx: 0xb0102f9c edx:0x975f102e
edi: 0x79332f00 esi: 0x95cf29d8 ebp: 0xb0102fc8 esp:0xb0102f9c
ss: 0x00000023 eip: 0x975f102e cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 3:
# 1 0x975f102e in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x0001902e)
# 2 0x95cf46fe in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x000606fe)
X86 Thread State:
eax: 0x00100170 ebx: 0xb0185000 ecx: 0xb0184f9c edx:0x975f102e
edi: 0x79332f80 esi: 0x95cf29d8 ebp: 0xb0184fc8 esp:0xb0184f9c
ss: 0x00000023 eip: 0x975f102e cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 4:
# 1 0x975eed36 in _mach_wait_until + 0x0000000A (libsystem_kernel.dylib + 0x00016d36)
# 2 0x95c9cf10 in _sleep + 0x0000003F (libsystem_c.dylib + 0x00008f10)
# 3 0x0275c0ca in _MerpCreateSession + 0x00000B3F (merp + 0x000030ca)
# 4 0x0275b796 in _MerpCreateSession + 0x0000020B (merp + 0x00002796)
# 5 0x0275b721 in _MerpCreateSession + 0x00000196 (merp + 0x00002721)
# 6 0x0275ccbe in _MerpCreateSession + 0x00001733 (merp + 0x00003cbe)
# 7 0x95cf0ed9 in __pthread_start + 0x0000014F (libsystem_c.dylib + 0x0005ced9)
# 8 0x95cf46de in _thread_start + 0x00000022 (libsystem_c.dylib + 0x000606de)
X86 Thread State:
eax: 0xffffffa6 ebx: 0x0275bcb2 ecx: 0xb0206a7c edx:0x975eed36
edi: 0x4cf2cd4e esi: 0x00000902 ebp: 0xb0206ac8 esp:0xb0206a7c
ss: 0x00000023 eip: 0x975eed36 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000202
Thread 5:
# 1 0x975f102e in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x0001902e)
# 2 0x95cf46fe in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x000606fe)
X86 Thread State:
eax: 0x00100170 ebx: 0xb0289000 ecx: 0xb0288f9c edx:0x975f102e
edi: 0x79333080 esi: 0x95cf29d8 ebp: 0xb0288fc8 esp:0xb0288f9c
ss: 0x00000023 eip: 0x975f102e cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 6:
# 1 0x975f0bb2 in ___semwait_signal + 0x0000000A (libsystem_kernel.dylib + 0x00018bb2)
# 2 0x97c5805f in +[NSThread sleepForTimeInterval:] + 0x000000AA (Foundation + 0x000a005f)
# 3 0x0226a189 in _RegisterWindowForMouseMoveEvents + 0x000003EC (MicrosoftComponentPlugin + 0x0000c189)
# 4 0x97c17e59 in -[NSThread main] + 0x0000002D (Foundation + 0x0005fe59)
# 5 0x97c17e09 in ___NSThread__main__ + 0x0000062E (Foundation + 0x0005fe09)
# 6 0x95cf0ed9 in __pthread_start + 0x0000014F (libsystem_c.dylib + 0x0005ced9)
# 7 0x95cf46de in _thread_start + 0x00000022 (libsystem_c.dylib + 0x000606de)
X86 Thread State:
eax: 0x0000014e ebx: 0x0226a12d ecx: 0xb030acec edx:0x975f0bb2
edi: 0xb030ad78 esi: 0x95ca570b ebp: 0xb030ad28 esp:0xb030acec
ss: 0x00000023 eip: 0x975f0bb2 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Loaded modules:
0: Microsoft Word (14.1.4.111121 Reg=en Loc=0x0409: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
1: mbukernel (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/mbukernel.framework/Versions/14/mbukern el
2: MicrosoftSetupUI (14.1.4.111121 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftSetupUI.framework/Versions/14/ MicrosoftSetupUI
3: MicrosoftComponentPlugin (14.1.4.111121 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftComponentPlugin.framework/Vers ions/14/MicrosoftComponentPlugin
4: Netlib (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/Netlib.framework/Versions/14/Netlib
5: MicrosoftOLE (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftOLE.framework/Versions/14/Micr osoftOLE
6: MicrosoftOLEAutomation (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftOLEAutomation.framework/Versio ns/14/MicrosoftOLEAutomation
7: merp (2.2.4.111121 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/merp.framework/Versions/14/merp
8: MSXML (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MSXML.framework/Versions/14/MSXML
9: MicrosoftOffice (14.1.4.111121 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftOffice.framework/Versions/14/M icrosoftOffice
10: MicrosoftOleo (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftOleo.framework/Versions/14/Mic rosoftOleo
11: MicrosoftMathFont (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftMathFont.framework/Versions/14 /MicrosoftMathFont
12: MicrosoftChartPlugin (14.1.4.111121 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftChartPlugin.framework/Versions /14/MicrosoftChartPlugin
13: MicrosoftPTLS (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftPTLS.framework/Versions/14/Mic rosoftPTLS
14: MsgrLibClient (8.0.0.111121 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MsgrLibClient.framework/Versions/14/Msg rLibClient
15: MBURibbon (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MBURibbon.framework/Versions/14/MBURibb on
16: MViewLib (14.1.4.111121 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MViewLib.framework/Versions/14/MViewLib
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193: libcrypto.0.9.8.dylib: /usr/lib/libcrypto.0.9.8.dylib
194: libCSync.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
195: SpeechRecognition (4.0.19 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
196: CoreAUC (6.11.04 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
197: AGL (AGL-3.1.4 Reg=English Loc=0x0000: /System/Library/Frameworks/AGL.framework/Versions/A/AGL
198: libGFXShared.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
199: ApplicationServices (41 Reg=English Loc=0x0000: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
200: libsystem_dnssd.dylib: /usr/lib/system/libsystem_dnssd.dylib
201: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
202: libsystem_network.dylib: /usr/lib/system/libsystem_network.dylib
203: libsystem_sandbox.dylib: /usr/lib/system/libsystem_sandbox.dylib
204: MediaToolbox (705.61 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
205: libPng.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
206: libLAPACK.dylib (vecLib 3.7 Reg=English Loc=0x0000: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
207: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
208: libxslt.1.dylib: /usr/lib/libxslt.1.dylib
209: libdnsinfo.dylib: /usr/lib/system/libdnsinfo.dylib
210: DebugSymbols (87 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
211: QuartzFilters (1.7.0 Reg=English Loc=0x0000: /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
212: libcups.2.dylib: /usr/lib/libcups.2.dylib
213: CarbonCore (960.20 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
214: CommonPanels (94 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
215: libTrueTypeScaler.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
216: libpcre.0.dylib: /usr/lib/libpcre.0.dylib
217: OpenGL (1.7.6 Reg=English Loc=0x0000: /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
218: Backup (1.3.1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
219: GSS (2.0 Reg=English Loc=0x0000: /System/Library/Frameworks/GSS.framework/Versions/A/GSS
220: libvDSP.dylib (vecLib 3.7 Reg=English Loc=0x0000: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
221: QTKit (2315 Reg=English Loc=0x0000: /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
222: libTIFF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
223: WebCore (7534.53.11 Reg=English Loc=0x0000: /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
224: libJPEG.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
225: CoreSymbolication (73.2 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
226: libCRFSuite.dylib: /usr/lib/libCRFSuite.dylib
227: libbsm.0.dylib: /usr/lib/libbsm.0.dylib
228: libsystem_notify.dylib: /usr/lib/system/libsystem_notify.dylib
229: WebKit (7534.53.11 Reg=English Loc=0x0000: /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
230: PerformanceAnalysis (10 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
231: libDiagnosticMessagesClient.dylib: /usr/lib/libDiagnosticMessagesClient.dylib
232: libbz2.1.0.dylib: /usr/lib/libbz2.1.0.dylib
233: RemoteViewServices (44 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
234: libunwind.dylib: /usr/lib/system/libunwind.dylib
235: CoreText: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
236: libcache.dylib: /usr/lib/system/libcache.dylib
237: NavigationServices (193 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
238: HIToolbox: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
239: libpam.2.dylib: /usr/lib/libpam.2.dylib
240: DirectoryService (146 Reg=English Loc=0x0000: /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
241: ISSupport (56 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
242: libssl.0.9.8.dylib: /usr/lib/libssl.0.9.8.dylib
243: libkxld.dylib: /usr/lib/system/libkxld.dylib
244: libsystem_blocks.dylib: /usr/lib/system/libsystem_blocks.dylib
245: libCyrillicConverter.dylib: /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
246: libJapaneseConverter.dylib: /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
247: libKoreanConverter.dylib: /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
248: libLatin2Converter.dylib: /System/Library/CoreServices/Encodings/libLatin2Converter.dylib
Operating System Information
Operating System: Mac OS X 10.7.3 (Build 11D50b)
CPU: Intel Core Duo, Number: 2, Speed: 2000 MHz
gestaltPhysicalRAMSizeInMegabytes err = 0, result = 8192 MB
gestaltSystemVersion err = 0, result = 0x1073
Screen: 1280 x 800, depth = 32, ltbr = 0, 0, 800, 1280
Microsoft Application Information:
Error Reporting UUID: B4FF39A7-E11D-443D-8944-9558C058C36B
Time from launch: 0 hours, 0 minutes, 1 seconds
Total errors on this client: 72Sounds as if it's a problem with Word - do you mean the Web page Preview function? Make sure that you've the latest updates (14.2.5) and update if needed. If you're up-to-date, contact the MS Word for Mac forum - http://answers.microsoft.com/en-us/mac/forum/macword.
Good luck,
Clinton -
Microsoft Word 2011 crash after preview
I have a problem with Microsoft Word 2011. When I push the button for the preview I have a black screen and after the software crash. I have the following report. I'm sorry for my bad english.
Process: Microsoft Error Reporting [1479]
Path: /Library/Application Support/Microsoft/*/Microsoft Error Reporting.app/Contents/MacOS/Microsoft Error Reporting
Identifier: com.microsoft.error_reporting
Version: 2.2.4 (2.2.4)
Build Info: Unknown-100825~0
Code Type: X86 (Native)
Parent Process: launchd [116]
Date/Time: 2013-01-15 12:10:40.532 +0100
OS Version: Mac OS X 10.7.5 (11G63)
Report Version: 9
Interval Since Last Report: 122081 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 8486 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: B447E581-CEB4-47F1-9925-1EAA09DF36ED
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000019900f76
VM Regions Near 0x19900f76:
VM_ALLOCATE 0000000006800000-00000000077fc000 [ 16.0M] rw-/rw- SM=ALI
-->
__TEXT 000000008fe2c000-000000008fe5f000 [ 204K] r-x/rwx SM=COW /usr/lib/dyld
Application Specific Information:
objc[1479]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.microsoft.error_reporting 0x000488b0 0x1000 + 293040
1 com.microsoft.error_reporting 0x00048cef 0x1000 + 294127
2 com.microsoft.error_reporting 0x000490e8 0x1000 + 295144
3 com.microsoft.error_reporting 0x000077f9 0x1000 + 26617
4 com.microsoft.error_reporting 0x0000705c 0x1000 + 24668
5 com.microsoft.error_reporting 0x00006d11 0x1000 + 23825
6 com.microsoft.error_reporting 0x0000672c 0x1000 + 22316
7 com.apple.Foundation 0x92566df1 __-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke_1 + 49
8 com.apple.CoreFoundation 0x93400903 ___CFXNotificationPost_block_invoke_1 + 275
9 com.apple.CoreFoundation 0x933cb688 _CFXNotificationPost + 2776
10 com.apple.Foundation 0x92551fde -[NSNotificationCenter postNotificationName:object:userInfo:] + 92
11 com.apple.AppKit 0x96106ba9 -[NSApplication _postDidFinishNotification] + 259
12 com.apple.AppKit 0x9610689f -[NSApplication _sendFinishLaunchingNotification] + 84
13 com.apple.AppKit 0x961053c0 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 277
14 com.apple.AppKit 0x961050d6 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 377
15 com.apple.CoreFoundation 0x934191c8 -[NSObject performSelector:withObject:withObject:] + 72
16 com.apple.Foundation 0x9258c0c2 __-[NSAppleEventManager setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke_1 + 121
17 com.apple.Foundation 0x9258ae75 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 476
18 com.apple.Foundation 0x9258ac49 _NSAppleEventManagerGenericHandler + 234
19 com.apple.AE 0x9b3f3045 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 202
20 com.apple.AE 0x9b3dcb67 _ZL25dispatchEventAndSendReplyPK6AEDescPS_ + 43
21 com.apple.AE 0x9b3dca54 aeProcessAppleEvent + 253
22 com.apple.HIToolbox 0x9394da86 AEProcessAppleEvent + 103
23 com.apple.AppKit 0x96102157 _DPSNextEvent + 1301
24 com.apple.AppKit 0x96101752 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 113
25 com.apple.AppKit 0x960fdac1 -[NSApplication run] + 911
26 com.apple.AppKit 0x9638eac5 NSApplicationMain + 1054
27 com.microsoft.error_reporting 0x00004147 0x1000 + 12615
28 com.microsoft.error_reporting 0x00003b67 0x1000 + 11111
29 com.microsoft.error_reporting 0x00003a95 0x1000 + 10901
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9324a90a kevent + 10
1 libdispatch.dylib 0x92372e04 _dispatch_mgr_invoke + 969
2 libdispatch.dylib 0x92371853 _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x9324a02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x93301ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x933036fe start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x9324a02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x93301ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x933036fe start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x9324a02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x93301ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x933036fe start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib 0x9324a02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x93301ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x933036fe start_wqthread + 30
Thread 6:
0 libsystem_kernel.dylib 0x9324a02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x93301ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x933036fe start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x0004821b ecx: 0x00000016 edx: 0x19180c32
edi: 0x0004f52b esi: 0x19900f76 ebp: 0xbfffe768 esp: 0xbfffe5e0
ss: 0x00000023 efl: 0x00010202 eip: 0x000488b0 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x19900f76
Logical CPU: 6
Binary Images:
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0x8fe2c000 - 0x8fe5eaa7 dyld (195.6 - ???) <3A866A34-4CDD-35A4-B26E-F145B05F3644> /usr/lib/dyld
0x90d57000 - 0x90e3ffff libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <1841196F-68B5-309F-8ED1-6714B1DFEC83> /usr/lib/libxml2.2.dylib
0x914cd000 - 0x915c5ff7 libFontParser.dylib (??? - ???) <71B33EB1-27F8-3C68-B940-FC61A3CFE275> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x915c6000 - 0x915f4ff7 com.apple.DictionaryServices (1.2.1 - 158.3) <8D03D180-D834-39F3-A106-78E0B22A7893> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x91934000 - 0x91a17ff7 libcrypto.0.9.8.dylib (44.0.0 - compatibility 0.9.8) <BD913D3B-388D-33AE-AA5E-4810C743C28F> /usr/lib/libcrypto.0.9.8.dylib
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0x91b42000 - 0x91b45ff7 libcompiler_rt.dylib (6.0.0 - compatibility 1.0.0) <7F6C14CC-0169-3F1B-B89C-372F67F1F3B5> /usr/lib/system/libcompiler_rt.dylib
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0x91b64000 - 0x91c27fff com.apple.CoreServices.OSServices (478.49 - 478.49) <5AF33605-C893-3F60-89CF-1BC9C0BC35AF> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x91ca1000 - 0x9217dff6 libBLAS.dylib (??? - ???) <134ABFC6-F29E-3DC5-8E57-E13CB6EF7B41> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x92260000 - 0x9236fff7 com.apple.DesktopServices (1.6.5 - 1.6.5) <CEC069D7-37A3-3D25-A3BB-39DE99FDA46E> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x92370000 - 0x9237efff libdispatch.dylib (187.10.0 - compatibility 1.0.0) <1B857064-288D-3919-B81A-38E9F4D19B54> /usr/lib/system/libdispatch.dylib
0x9237f000 - 0x92490ff7 libJP2.dylib (??? - ???) <2B5EB147-F845-30DF-87C4-D2D3C3D0680A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x924ed000 - 0x924edfff com.apple.audio.units.AudioUnit (1.7.3 - 1.7.3) <2E71E880-25D1-3210-8D26-21EC47ED810C> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x92504000 - 0x9250cfff com.apple.DiskArbitration (2.4.1 - 2.4.1) <28D5D8B5-14E8-3DA1-9085-B9BC96835ACF> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
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0x92af7000 - 0x92b5bfff com.apple.framework.IOKit (2.0 - ???) <94827954-5906-36C4-819B-24CDAFD85C72> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x92b77000 - 0x92b79ffb libRadiance.dylib (??? - ???) <4721057E-5A1F-3083-911B-200ED1CE7678> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x92b7a000 - 0x92ba9ff7 libsystem_info.dylib (??? - ???) <37640811-445B-3BB7-9934-A7C99848250D> /usr/lib/system/libsystem_info.dylib
0x92bdc000 - 0x92c2eff7 libFontRegistry.dylib (??? - ???) <C2B84661-A62D-3FFF-8D8C-BC697E9BDF4C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
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0x92cc1000 - 0x92cc7fff libGFXShared.dylib (??? - ???) <9C9834EB-B794-38C8-9B90-31D8CB234F86> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
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0x93231000 - 0x9324fff7 libsystem_kernel.dylib (1699.32.7 - compatibility 1.0.0) <79179F83-457A-3539-A76B-E960D2108109> /usr/lib/system/libsystem_kernel.dylib
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0x9c2d6000 - 0x9c4ceff7 com.apple.CoreData (104.1 - 358.14) <C1730963-F75D-3338-B65F-D50235538B28> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x9c4cf000 - 0x9c4d3ff3 libsystem_network.dylib (??? - ???) <62EBADDA-FC72-3275-AAB3-5EDD949FEFAF> /usr/lib/system/libsystem_network.dylib
0x9c737000 - 0x9c7cdff7 com.apple.LaunchServices (480.40 - 480.40) <D5C0DEF9-398C-3742-8C4E-875C3365EC8B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x9c816000 - 0x9c8ecaab libobjc.A.dylib (228.0.0 - compatibility 1.0.0) <2E272DCA-38A0-3530-BBF4-47AE678D20D4> /usr/lib/libobjc.A.dylibSounds as if it's a problem with Word - do you mean the Web page Preview function? Make sure that you've the latest updates (14.2.5) and update if needed. If you're up-to-date, contact the MS Word for Mac forum - http://answers.microsoft.com/en-us/mac/forum/macword.
Good luck,
Clinton -
Microsoft Word is crashing when I try to print
Hi, I'm having problems with printing in Microsoft Word for Mac. I have a new MacBook Air running on OS X 10.9.1. I've installed Microsoft Office 365 and my printer, HP Photosmart B110. I'm not having any problems printing from the internet. When I try to print from Word (both to the printer and to pdf) the program crashes. Please help!
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2014-01-26 15:02:25 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.3.9.131030
Crashed Module Name: CoreFoundation
Crashed Module Version: 855.11
Crashed Module Offset: 0x00012412
Blame Module Name: MicrosoftOffice
Blame Module Version: 14.3.9.131030
Blame Module Offset: 0x002d0ee5
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0I'm using MS Office for Mac and I have a similar error when I try to underline text using the ribbon bar or the pull down menus. My error....
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2014-01-28 23:34:31 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.3.9.131030
Crashed Module Name: Microsoft Word
Crashed Module Version: 14.3.9.131030
Crashed Module Offset: 0x0027382c
Blame Module Name: Microsoft Word
Blame Module Version: 14.3.9.131030
Blame Module Offset: 0x0027382c
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0
I'm using Mid year 2010 IMac w/ 4 gigs RAM Intel Core 7, Mavericks OS X 10.9.1. This problem seems to be logged a ton on the Microsoft for Mac forums when I visited support.microsoft.com.
Did you get any help with your problem? -
I know Word isn't an Apple product, but I've looked for answers everywhere to no avail. The closest Apple store is an hour away.
Disclaimers aside, Word crashes on me a lot. At least 2-3 times a day. I have no idea why it is crashing on me so frequently when before it never used to, but it's becoming a big problem when I need to take notes for school or am working on large research projects only for it to crash and then NOT recover my work. Here's the latest error report. Any advice would be SO appreciated.
Process: Microsoft Word [13226]
Path: /Applications/Microsoft Office 2004/Microsoft Word
Identifier: com.microsoft.Word
Version: 100702 (11.6.0)
Code Type: PPC (Translated)
Parent Process: launchd [201]
Interval Since Last Report: 856218 sec
Crashes Since Last Report: 10
Per-App Interval Since Last Report: 270062 sec
Per-App Crashes Since Last Report: 4
Date/Time: 2010-09-26 02:29:57.748 -0400
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: 84356968-BC35-4B19-B627-24E455569DE7
Exception Type: EXCBADACCESS (SIGSEGV)
Exception Codes: KERNINVALIDADDRESS at 0x00000000296bcfc4
Crashed Thread: 0
Thread 0 Crashed:
0 ??? 0x7b0a6d02 0 + 2064280834
Thread 1:
0 ??? 0x800bc266 0 + 2148254310
1 ??? 0x800c3a5c 0 + 2148285020
2 translate 0xb818b6ea CallPPCFunctionAtAddressInt + 202886
3 ??? 0x800ed155 0 + 2148454741
4 ??? 0x800ed012 0 + 2148454418
Thread 2:
0 translate 0xb81529ef spinlockwrapper + 90931
1 translate 0xb8183633 CallPPCFunctionAtAddressInt + 169935
2 translate 0xb81861e2 CallPPCFunctionAtAddressInt + 181118
3 translate 0xb80dfb0b 0xb8000000 + 916235
4 ??? 0x816e9f86 0 + 2171510662
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x296bcfc4 ebx: 0x296bcfc4 ecx: 0xbfffc1f0 edx: 0x00000000
edi: 0xb81d8794 esi: 0xb81d8770 ebp: 0x8080d180 esp: 0xb7fffacc
ss: 0x0000001f efl: 0x00010202 eip: 0x7b0a6d02 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x296bcfc4
Binary Images:
0xb8000000 - 0xb81d7fe7 translate ??? (???) /usr/libexec/oah/translate
Translated Code Information:
Rosetta Version: 21.03
Args: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp /Applications/Microsoft Office 2004/Microsoft Word
Exception: EXCBADACCESS (0x0001)
Fullscreen: Activated
Thread 0: (0xb009a83c, 0xb81529ef)
0x00827600: No symbol
0x006c1204: /Applications/Microsoft Office 2004/Office/ShMem.bundle/Contents/MacOS/ShMem : _MerpUnregisterCFMFragment + 3156
0x9394a1d4: /usr/lib/libSystem.B.dylib : _pthreadbody + 40
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x938c0100 ctr: 0x938b91d0
r00: 0xffffffe1 r01: 0xf0080d60 r02: 0x00000001 r03: 0xf0080e4c
r04: 0x00000102 r05: 0x00000000 r06: 0x00000054 r07: 0x00003403
r08: 0x000003e8 r09: 0x00000000 r10: 0x000eb004 r11: 0xa063068c
r12: 0x938b91d0 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0xf0080e4c r25: 0x00000054 r26: 0x00003403 r27: 0x000003e8
r28: 0x00000000 r29: 0x00000102 r30: 0x00000102 r31: 0x006cbfb0
Thread 1: Crashed (0xb7fffacc, 0x7b0a6d02)
0x00000100: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 256
0x8450a748: No symbol
0x8450bb1c: No symbol
0x84509340: No symbol
0x845078c0: No symbol
0x84503410: No symbol
0x84500d80: No symbol
0x8450072c: No symbol
0x84500574: No symbol
0x84500440: No symbol
0x844af354: No symbol
0x844a9494: No symbol
0x844a9324: No symbol
0x841cbb3c: No symbol
0x9475781c: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : _CFRunLoopRunSpecific + 2972
0x96f36b18: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _RunCurrentEventLoopInMode + 268
0x96f3693c: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _ReceiveNextEventCommon + 416
0x841cb820: No symbol
0x84498d4c: No symbol
0x843c565c: No symbol
0x839d1474: No symbol
0x843c50d8: No symbol
0x84eaee40: No symbol
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x843d0760 ctr: 0x00000000
r00: 0x7fffffff r01: 0xbfffc0a0 r02: 0x00405000 r03: 0x296bcfc4
r04: 0xbfffc1f0 r05: 0x14b5e7d4 r06: 0x296bcfc4 r07: 0x84f16ba0
r08: 0x0053c65c r09: 0x00000001 r10: 0x00000001 r11: 0x00000001
r12: 0x00000000 r13: 0x00010e0c r14: 0x00000001 r15: 0xbfffc37c
r16: 0x00288000 r17: 0x00000001 r18: 0x00006afe r19: 0x00000001
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x16e32270
r24: 0x0000000e r25: 0x00006afe r26: 0x00000000 r27: 0xbfffc229
r28: 0x0058c5c0 r29: 0x004252dc r30: 0x296bcfc4 r31: 0x14b5e7d4Since deleting any and all Microsoft preference files I have in Library > Preferences folder, Word has been behaving. Up until today.
Here's the latest crash report. Suggestions on fixing the problem would be great, as the program has crashed about 4 times tonight.
Process: Microsoft Word [6437]
Path: /Applications/Microsoft Office 2004/Microsoft Word
Identifier: com.microsoft.Word
Version: 100702 (11.6.0)
Code Type: PPC (Translated)
Parent Process: launchd [67]
Interval Since Last Report: 892728 sec
Crashes Since Last Report: 5
Per-App Interval Since Last Report: 1153872 sec
Per-App Crashes Since Last Report: 8
Date/Time: 2010-11-07 21:40:02.999 -0500
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: 84356968-BC35-4B19-B627-24E455569DE7
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x00000000904ba4e0
Crashed Thread: 0
Thread 0 Crashed:
0 ??? 0x7b0b5fdf 0 + 2064343007
Thread 1:
0 ??? 0x800bc266 0 + 2148254310
1 ??? 0x800c3a5c 0 + 2148285020
2 translate 0xb818b6ea CallPPCFunctionAtAddressInt + 202886
3 ??? 0x800ed155 0 + 2148454741
4 ??? 0x800ed012 0 + 2148454418
Thread 2:
0 translate 0xb81529ef spinlockwrapper + 90931
1 translate 0xb8183633 CallPPCFunctionAtAddressInt + 169935
2 translate 0xb81861e2 CallPPCFunctionAtAddressInt + 181118
3 translate 0xb80dfb0b 0xb8000000 + 916235
4 ??? 0x81715c56 0 + 2171690070
Thread 3:
0 translate 0xb81529ef spinlockwrapper + 90931
1 translate 0xb8183633 CallPPCFunctionAtAddressInt + 169935
2 translate 0xb81861e2 CallPPCFunctionAtAddressInt + 181118
3 translate 0xb80dfb0b 0xb8000000 + 916235
4 ??? 0x81715c56 0 + 2171690070
Thread 4:
0 translate 0xb81529ef spinlockwrapper + 90931
1 translate 0xb8183633 CallPPCFunctionAtAddressInt + 169935
2 translate 0xb81861e2 CallPPCFunctionAtAddressInt + 181118
3 translate 0xb80dfb0b 0xb8000000 + 916235
4 ??? 0x81715c56 0 + 2171690070
Thread 5:
0 translate 0xb8152c24 spinlockwrapper + 91496
1 translate 0xb816c825 CallPPCFunctionAtAddressInt + 76225
2 translate 0xb80bdb8b 0xb8000000 + 777099
3 translate 0xb80b7007 0xb8000000 + 749575
4 translate 0xb80d49c0 0xb8000000 + 870848
5 translate 0xb813d75f spinlockwrapper + 4259
6 translate 0xb8011b64 0xb8000000 + 72548
Thread 6:
0 translate 0xb8152c24 spinlockwrapper + 91496
1 translate 0xb81714a8 CallPPCFunctionAtAddressInt + 95812
2 translate 0xb80dfb0b 0xb8000000 + 916235
3 ??? 0x1d6683fa 0 + 493257722
Thread 7:
0 translate 0xb8152be5 spinlockwrapper + 91433
1 translate 0xb8162cb9 CallPPCFunctionAtAddressInt + 36437
2 translate 0xb80bdb8b 0xb8000000 + 777099
3 translate 0xb80b7007 0xb8000000 + 749575
4 translate 0xb80d49c0 0xb8000000 + 870848
5 translate 0xb813d75f spinlockwrapper + 4259
6 translate 0xb8011b64 0xb8000000 + 72548
Thread 8:
0 translate 0xb815289e spinlockwrapper + 90594
1 translate 0xb816e8a7 CallPPCFunctionAtAddressInt + 84547
2 translate 0xb80bdb8b 0xb8000000 + 777099
3 translate 0xb80b7007 0xb8000000 + 749575
4 translate 0xb80d49c0 0xb8000000 + 870848
5 translate 0xb813ce79 spinlockwrapper + 1981
6 translate 0xb8011b64 0xb8000000 + 72548
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xbfffc1e8 ebx: 0x00527460 ecx: 0x904ba4d8 edx: 0x0293a2fe
edi: 0xb81d8794 esi: 0xb81d8770 ebp: 0x8080d180 esp: 0xb7fffacc
ss: 0x0000001f efl: 0x00010286 eip: 0x7b0b5fdf cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x904ba4e0
Binary Images:
0xb8000000 - 0xb81d7fe7 translate ??? (???) /usr/libexec/oah/translate
Translated Code Information:
Rosetta Version: 21.03
Args: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp /Applications/Microsoft Office 2004/Microsoft Word
Exception: EXCBADACCESS (0x0001)
Thread 0: (0xb0220d38, 0xb8152c24)
0x938fc338: /usr/lib/libSystem.B.dylib : _pthread_condwait + 1260
0x93ee85a4: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _TSWaitOnCondition + 136
0x93ec6920: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _TSWaitOnConditionTimedRelative + 208
0x93ee8160: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _MPWaitOnQueue + 276
0x94efaac4: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv : TNodeSyncTask::SyncTaskProc(void*) + 92
0x93ee6388: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x9394a1d4: /usr/lib/libSystem.B.dylib : _pthreadbody + 40
0x00000000: No symbol
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x938fc47c ctr: 0x938c44dc
r00: 0x0000014e r01: 0xf0203be0 r02: 0xf0203c20 r03: 0x00005d03
r04: 0x00006403 r05: 0x00000000 r06: 0x00000000 r07: 0x00000000
r08: 0x00000000 r09: 0x00000001 r10: 0x938fbe18 r11: 0xa0630934
r12: 0x938c44dc r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0xa062be60
r28: 0xa07108cc r29: 0x00aad000 r30: 0x19fc55c8 r31: 0x938fbe60
Thread 1: (0xb0324df8, 0xb8152c24)
0x00000000: No symbol
0x9394a1d4: /usr/lib/libSystem.B.dylib : _pthreadbody + 40
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x9472e9b4 ctr: 0x938fa904
r00: 0x0000016b r01: 0xf0294df0 r02: 0x947da984 r03: 0x00000017
r04: 0x00000000 r05: 0x00000000 r06: 0xf0294e48 r07: 0x00000003
r08: 0xf0294e28 r09: 0x24d5ee80 r10: 0x00000000 r11: 0xa08050f8
r12: 0x938fa904 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x0000b607 r27: 0xf0294e48
r28: 0x947de964 r29: 0x00000017 r30: 0x19fc94e0 r31: 0x9472e964
Thread 2: (0xb03a6bbc, 0xb8152be5)
0x947627a4: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : _CFSocketManager + 664
0x9394a1d4: /usr/lib/libSystem.B.dylib : _pthreadbody + 40
0x00000000: No symbol
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x9476280c ctr: 0x9391cd68
r00: 0x0000005d r01: 0xf02a4ca0 r02: 0x00000000 r03: 0x00000040
r04: 0x19fd85f0 r05: 0x19fd85e0 r06: 0x00000000 r07: 0x00000000
r08: 0x00000000 r09: 0x00000000 r10: 0x9475ea7c r11: 0xa08052d4
r12: 0x9391cd68 r13: 0xa0812514 r14: 0xa0812514 r15: 0xa0812514
r16: 0xa0819a44 r17: 0xa0812514 r18: 0x00000001 r19: 0x00000000
r20: 0x19fd85e0 r21: 0x19fd8600 r22: 0x19fd82a0 r23: 0x00000001
r24: 0x19fd85f0 r25: 0x19fd8620 r26: 0x00000002 r27: 0x00000040
r28: 0x00000008 r29: 0x19fd81d0 r30: 0x00000000 r31: 0x94762514
Thread 3: (0xb0428d60, 0xb815289e)
0x938fc338: /usr/lib/libSystem.B.dylib : _pthread_condwait + 1260
0x928bb1a4: /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation : -[NSCondition waitUntilDate:] + 388
0x928bafd0: /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation : -[NSConditionLock lockWhenCondition:beforeDate:] + 272
0x92df89d0: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit : -[NSUIHeartBeat _heartBeatThread:] + 668
0x9287dd88: /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation : __NSThread__main_ + 1008
0x9394a1d4: /usr/lib/libSystem.B.dylib : _pthreadbody + 40
0x00000000: No symbol
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x938fc378 ctr: 0x938b9250
r00: 0xffffffd9 r01: 0xf0325490 r02: 0xa062b53c r03: 0x00006103
r04: 0x00005e03 r05: 0x7fffffff r06: 0x3713fdae r07: 0x00000000
r08: 0x01c9bf98 r09: 0x00000001 r10: 0xa081a7dc r11: 0xa0630a74
r12: 0x938b9250 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x1a36e740 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000001 r26: 0xf0325558 r27: 0xa062be60
r28: 0x1a36c038 r29: 0xa062b53c r30: 0x1a36c068 r31: 0x938fbe60
Thread 4: (0xb011c83c, 0xb81529ef)
0x00000000: No symbol
0x94757398: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : _CFRunLoopRunSpecific + 1816
0x94757c20: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : _CFRunLoopRun + 64
0x94eef3f0: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv : TSystemNotificationTask::SystemNotificationTaskProc(void*) + 108
0x93ee6388: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x9394a1d4: /usr/lib/libSystem.B.dylib : _pthreadbody + 40
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x938c0100 ctr: 0x938b91d0
r00: 0xffffffe1 r01: 0xf0101500 r02: 0xa0816c88 r03: 0xf01018e0
r04: 0x03000006 r05: 0x00000000 r06: 0x00000450 r07: 0x00008003
r08: 0x00000000 r09: 0x00000000 r10: 0x00000008 r11: 0xa063068c
r12: 0x938b91d0 r13: 0x00000000 r14: 0xa0804478 r15: 0x7fffffff
r16: 0xffffffff r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0xf01018e0 r23: 0x00000000
r24: 0xf01018e0 r25: 0x00000450 r26: 0x00008003 r27: 0x00000000
r28: 0x00000000 r29: 0x03000006 r30: 0x03000006 r31: 0x94756c88
Thread 5: (0xb009a83c, 0xb81529ef)
0x00827200: No symbol
0x006c1204: /Applications/Microsoft Office 2004/Office/ShMem.bundle/Contents/MacOS/ShMem : _MerpUnregisterCFMFragment + 3156
0x9394a1d4: /usr/lib/libSystem.B.dylib : _pthreadbody + 40
0x00000000: No symbol
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x938c0100 ctr: 0x938b91d0
r00: 0xffffffe1 r01: 0xf0080d60 r02: 0x00000001 r03: 0xf0080e4c
r04: 0x00000102 r05: 0x00000000 r06: 0x00000054 r07: 0x00003403
r08: 0x000003e8 r09: 0x00000000 r10: 0x000eb004 r11: 0xa063068c
r12: 0x938b91d0 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0xf0080e4c r25: 0x00000054 r26: 0x00003403 r27: 0x000003e8
r28: 0x00000000 r29: 0x00000102 r30: 0x00000102 r31: 0x006cbfb0
Thread 6: Crashed (0xb7fffacc, 0x7b0b5fdf)
0x00000100: No symbol
0x8450a748: No symbol
0x8450bb1c: No symbol
0x84509340: No symbol
0x845078c0: No symbol
0x84503410: No symbol
0x84500d80: No symbol
0x8450072c: No symbol
0x84500574: No symbol
0x84500440: No symbol
0x844af354: No symbol
0x844a9494: No symbol
0x844a9324: No symbol
0x841cbb3c: No symbol
0x9475781c: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : _CFRunLoopRunSpecific + 2972
0x96f36b18: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _RunCurrentEventLoopInMode + 268
0x96f3693c: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _ReceiveNextEventCommon + 416
0x841cb820: No symbol
0x84498d4c: No symbol
0x843c565c: No symbol
0x839d1474: No symbol
0x843c50d8: No symbol
0x84eaee40: No symbol
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x843d0760 ctr: 0x00527460
r00: 0x00527460 r01: 0xbfffc0a0 r02: 0x00405000 r03: 0x904ba4e0
r04: 0xbfffc228 r05: 0x149d17f4 r06: 0x904ba4d8 r07: 0x0293a306
r08: 0x00000008 r09: 0x0293a2fe r10: 0x00000001 r11: 0x00000001
r12: 0x00000000 r13: 0x0000dcc8 r14: 0x00000001 r15: 0xbfffc37c
r16: 0x00288000 r17: 0x00000001 r18: 0x00001833 r19: 0x00000001
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x16b3c2a0
r24: 0x0000135e r25: 0x00001833 r26: 0x00000000 r27: 0xbfffc229
r28: 0x0058c5c0 r29: 0x004252dc r30: 0x904ba4e0 r31: 0x149d1834
Thread 7: (0xb019e83c, 0xb81529ef)
0x00000000: No symbol
0x94757398: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : _CFRunLoopRunSpecific + 1816
0x94757c20: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : _CFRunLoopRun + 64
0x94eef56c: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv : TFSEventsNotificationTask::FSEventsNotificationTaskProc(void*) + 180
0x93ee6388: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x9394a1d4: /usr/lib/libSystem.B.dylib : _pthreadbody + 40
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x938c0100 ctr: 0x938b91d0
r00: 0xffffffe1 r01: 0xf01824f0 r02: 0xa0816c88 r03: 0xf01828d0
r04: 0x03000006 r05: 0x00000000 r06: 0x00000450 r07: 0x00008603
r08: 0x00000000 r09: 0x00000000 r10: 0x00000008 r11: 0xa063068c
r12: 0x938b91d0 r13: 0x00000000 r14: 0xa0804478 r15: 0x7fffffff
r16: 0xffffffff r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0xf01828d0 r23: 0x00000000
r24: 0xf01828d0 r25: 0x00000450 r26: 0x00008603 r27: 0x00000000
r28: 0x00000000 r29: 0x03000006 r30: 0x03000006 r31: 0x94756c88
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