OS X Creative Suite 6 deactivation issue before moving to new system (motherboard crashed)

Hi,
I'm running Creative Suite 6 on Mac OSX
Motherboard crashed, bought a new system
I have de-activation to my previous disk ("T"arget mode) from new, but cannot de-activate licensed products before installing on new
How de-activate Creative Suite applications from previous system/disk ?

First, you get two activations. If the second has not been used you are good to go. You can contact technical support and ask to have you activations reset. However, Adobe support may not be available this week. If so, run the software on your new system in trial mode until Adobe support re-opens.

Similar Messages

Creative Suite 5.5 design premium - moving to new computer from a dead one

Hello,
My laptop recently died, I lost everything, and I have since had to replace it. I was wondering how to deactivate my Adobe Creative Suite 5.5 design premium for the dead laptop so I can activate the new one? I already have CS5 on my desktop, so this is effectively like trying to move to a third computer, except the second computer cannot be accessed to deactivate (because it is dead).
Thanks
K8

You will have to get Adobe Support thru chat to reset the activations for your software.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

Hi I am just now downloading Creative Clouds :-) as an upgrade from an old Creative Suite 5.5. Before that I hade a Creative suite 3 etc. Is it necessary that I keep all these old programs etc on my computer to make Creative Clouds work or is it better th

Hi I am just now downloading Creative Clouds :-) as an upgrade from an old Creative Suite 5.5. Before that I hade a Creative suite 3 etc. Is it necessary that I keep all these old programs etc on my computer to make Creative Clouds work or is it better that I uninstall them? Kind regards, AnnaReet

It is not necessary to retain the older installations. YOu might want to consider if you will have any need for them in terms of working with older files, but other than that you can probably uninstall them without missing them.

I try to install my creative suite master collection (student version) on my new mac. the point is that when I want to write the product key. The computer does not accept the number 3. so what can I do ?

I try to install my creative suite master collection (student version) on my new mac. the point is that when I want to write the product key. The computer does not accept the number 3. so what can I do ?

Can you use the number 3 key elsewhere?
[topic moved to Downloading, Installing, Setting Up forum]

Im changing my PC to a new one, how can I transfer Adobe Creative Suit from my old PC to my new PC?

Im changing my PC to a new one, how can I transfer Adobe Creative Suit from my old PC to my new PC? I bought it online, so the serial is on my profile.

You need to install the software on the new machine the same way you installed it on the old machine. You are allowed to have two activated installations if you would like to retain the original installation as a backup. If not, then you should deactivate it (Help -> Deactivate in any program),
If you have a download link in your account online you can use that or you can download thru the page linked below...
Download and Installation Help -
https://helpx.adobe.com/download-install.html

How do I transfer my creative suite from my old Macbook to my new one?

How do I transfer my creative suite from my old Macbook to my new one?
Any help would be really appreicated! Thanks!

You don't transfer anything. You simply deactivate on the old system from the Apple menu --> Deactivate and then install from scratch on the new one.
Mylenium

Adobe Creative Suite 6: Activation Issue on a new SSD

I own a licensed copy of Creative Suite 6 for Macintosh. I've installed it on my Mac Pro and my MacBook Pro. I am planning on replacing the optical drive, which I never use, with a solid state drive. I intend to clone the operative system and applications like CS6 onto the new solid state drive. My hope is that I will make my aging MacBook Pro significantly faster.
Question: Will I have to deactivate CS 6 before I do this and then reactivate it after the cloning is complete? Will I have to reinstall CS 6 from my original DVDs? What other issues will I face?
Thanks,
EV

Forget the cloning, reinstall the programs properly. Otherwise the activation will not work because quite simply the activation key is not there. of course you should always deactivate existing installs before meddling with any of this...
Mylenium

Creative Suite 3 Unistall Issue with Illustrator

I recently uninstalled CS3 from laptop as I no longer require it on this machine as I have changed jobs, this left me with a separate version of Illustrator CS on my list of programs. When I try to uninstall Illustrator I get an error message
"Illustrator CS has been installed as part of the Adobe Creative Suite and can only be updated by using Creative Suite installer.
To use this stand alone Setup program instead, you must first uninstall Illustrator CS"
I am trying to uninstall Illustrator CS when this message appears so don't understand why.
Any suggestions?

I'm running Windows Vista Home Premium.
The steps I took were go to Control Panel-Uninstall Programs. I uninstalled Adobe Creative Suite 3 which deleted fine, I also had a separate program for illustrator.
When I select that program and uninstall an InstallShield Wizard comes up, starts to run then errors saying
"Illustrator CS has been installed as part of the Adobe Creative Suite and can only be updated by using Creative Suite installer.
To use this stand alone Setup program instead, you must first uninstall Illustrator CS"
Uninstalling CS is what I'm trying to do

Creative Suite CS3 deactivation.

Hi everyone,
I request help on how to deactivate previous Creative Suite CS3 installation on a windows PC that went dead and HD formated, so no way to deactivate using software utility.
Thanks

Hi everyone,
I request help on how to deactivate previous Creative Suite CS3 installation on a windows PC that went dead and HD formated, so no way to deactivate using software utility.
Thanks

Transfer ADOBE creative Suite from an old Mac to a new Mac, I have the code but I don't have a CD. What are the correct steps?

Hi
I bought a new Mac and I want to transfer my Adobe Creative Suit CS6 to it from my old one. What are the correct steps? Please note that I don't have a CD because I downloaded it via the net. It was an upgrade for the student edition. I heard something about deactivation and reactivation but I don't want to do something wrong then lose my precious software. Please help. Thanks.

You can download the software and install it using the page linked below.
CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
You are allowed to have the software installed and activated on two machines, so there should be no reason to deactivate it on your other machine, or at least you can wait until you see it loaded and working on the new one.

Can I download Adobe Creative Suite 5.5 Design Premium on a new Mac if I've had it installed on my old one since December 2011? I have the product key and serial number.

I bought a new Macbook Pro 13 inch in December 2011 and I bought the Adobe Creative Suite 5.5 Design Premium shortly after and installed it on the computer. The other day my friend spilled his drink on my computer and it is now going to cost me $800 to get it fixed so I am considering getting a new one instead of getting mine fixed I'm not sure if the memory is still ok or not either. It didn't get that wet and Apple told me it is more than likely ok but there is no guarantee that they are going to keep the memory when they fix it. So I was wondering if I get a new one if I can install the Suite on the new one I still have the product key and serial number for the Suite. Or if I decide to get mine fixed and the memory is swept, then can I reinstall it on mine after it is fixed? If anyone can help me it would be greatly appreciated!!! Thank You

deactivate your installation on your old computer (help>deactivate).
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Creative Suite 5 won't re-install, need new discs

I am trying to re-install Adobe creative suite 5 on a Mac that it was installed on previously, but i am unable to. After entering the serial number and starting the installer it stops on an "adobehelp" file and the time remaining counter starts climbing up and up. I let it go until it said it was going to take 1500 hours to install. I inpected the dvd and it seems free of scratches but did not work on a second attempt. I need to find out if I can get a new set of discs with an installer that is not broken.

the first link on that page links to: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html
if you see an access denied page, you haven't followed the directions. re-read and follow.

How do I transfer my Adobe Creative Suite Design and Web Premium license to new laptop ?

Hi,
I recently bought a new laptop and would like to transfer my Adobe Creative Suite Design and Web Premium license to my new laptop. Please advise the steps how to deactivate from my old laptop and transfer/install to my new laptop. Many Thanks.
Regards
Angie

open one of your apps and click help>deactivate.
then download your installation files and install using your serial number,
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Abobe Creative Suite CS5 is blurry/pixellated on my new Mac OSX 10.9.4 Maverick

The Abobe Creative Suite CS5 works fine on my work computer which is a MacBook Pro OS X 10.7.5 and worked on my old home MacBook OS X 10.9.4, but now I've updated my home computer to a MacBook Pro OS X 10.9.4 Maverick, all the programs are blurry/pixellated looking - this isn't great for design work especially while i'm doing a photography course!

The Abobe Creative Suite CS5 works fine on my work computer which is a MacBook Pro OS X 10.7.5 and worked on my old home MacBook OS X 10.9.4, but now I've updated my home computer to a MacBook Pro OS X 10.9.4 Maverick, all the programs are blurry/pixellated looking - this isn't great for design work especially while i'm doing a photography course!

Is Creative Suite CS 5.5 compatible with the new Mac OS maverick

Can anyone out there please tell me if Creative Suite CS 5.5 is compatible with the new Mac OS Maverick.
It seems that Adobe are willing to sell products but they make it damn near impossible to ask a simple question.

Hi ARTSAUCE,
Please refer : http://helpx.adobe.com/x-productkb/global/mac-os-mavericks-compatability.html

OS X Creative Suite 6 deactivation issue before moving to new system (motherboard crashed)

Similar Messages

Maybe you are looking for