Os x Leopard Machine can't log in

I am having a problem with a few computers, after building 18 mini mac's i am finding some computers can't log in if the server asks them to change their password on log in. If this isn't the case they log in fine.
Could anyone shine some light on this?
Many thanks

That wasn't obvious, and no password works, old or new.
There are many logs with lots of content that I don't understand. Is there any particular log I should examine first?

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After upgrading to Snow Leopard, I can not log into the computer. What Can I do?

after upgrading to Snow Leopard, I can not log into the computer. What Can I do?

SqueezeAce wrote:
after upgrading to Snow Leopard, I can not log into the computer. What Can I do?
Stick the 10.6 disk into the machine and reboot holding the option/alt key down on a wired/built in keyboard.
On the second screen, under the Utilities menu is a Password Reset, use it.
Step by Step to fix your Mac
What this will do is reset the password and the user account permissions in the process.
You might have problems with Keychain afterwards, to fix that.
https://support.apple.com/kb/HT1631 https://support.apple.com/kb/TS1544
If your still having trouble, look through these User Tips
https://discussions.apple.com/community/notebooks/macbook_pro?view=documents#/?p er_page=50

Can't log in to parental controls remotely.

I have parental controls set up on my MacBook Pro (running Mavericks) and have selected that it can be accessed remotely on my network. But when I go to parental controls on my Mac Mini (running Snow Leopard) I can not log in. I can see the Macbook Pro in the list and I can share the desktop remotely. But when I enter the name of my admin user for the Macbook Pro and password, it tells me that I have entered either a user or password incorrectly. I re-enter over and over and get the same message. I've tried the opposite direction as well. I have set up the Mac Mini to be accessed remotely and when I try to access it from the MacBook Pro I get the same message that I have entered the password/user incorrectly. But I am 100% certain that I am using my correct admin user and passwords.
I want to be able to access the parental controls of whichever computer my kids are on if they need extra time or if they have somehow mysteriously gone over the time limit I set and I need to see why it hasn't shut down yet.
Any ideas?
Thanks.

I have almost the EXACT same situation, different machines.
Mac Mini 2013 cannot login to Macbook Pro Retina mid 2012
Both on Mavericks 10.9.1
What works
Mac mini can request screen share of the MacBook Pro and get
MacBook Pro can login to Mini and open files (i have the credentials saved and it works without prompting me)
MacBook can get a screen share session from the mini and control the miniu
What doesn't work
Mac Mini cannot log into MacBook Pro . In finder, right above the [connect as] button, it says "connection failed" . I have tried using Apple ID and as a registered user, neither works. What's odd is that screen sharing works.
NOTE: like the OP, this all worked a couple weeks ago. Machines are 2 feet apart on same hub. Now I'm wondering if this started with 10.9.1 but I'm not sure.

I have reinstalled snow leopard 10.6.8 and want to restore my i photos from time machine. can not find iphoto libary in time machine, can"t not find home-pict. iphoto lib. in time machine

i have reinstalled snow leopard 10.6.8, and want to restore my i photos from time machine. Can not find i-photo libary in time machine, can't not find > home-pict. iphoto lib. in time machine. Please help.

On my HD it does not say ,restore, in yourname -pict. Iphoto lib.,
On the time machine, it , yourname etc, oes not show up at all.
Only right side of TM, your name etc. does not show.

I have just upgraded to Mavericks and have been using Time Machine on an external disk with Snow Leopard. Can I continue to backup with Time Machine on the same external disk or do I need a new disk since the operating system has changed?

I have just upgraded to Mavericks and have been using Time Machine on an external disk with Snow Leopard. Can I continue to backup with Time Machine on the same external disk or do I need a new disk since the operating system has changed?

Hi there,
I found that Time Machine in Mavericks will sort it all out for you. You shouldn't need to buy another backup drive, unless you have insufficient space left and can't afford to delete whats on there. It should just work fine.

Can't log in after recovery from time machine

We had to replace the disk on my daughter's MacBook Pro. We restored her data from Time Machine on an external drive. After completion the system brought up the login screen. In addition to her account, there's one for me and one for my wife. All of them appeared but none of our passwords work. The password hints are correct, but we can't log in. Help!

First, make sure caps lock is not on.
Another reason why the password might not be recognized is that the keyboard layout (input source) has been switched without your realizing it. You can select one of the available layouts by choosing from the flag menu in the upper right corner, if it's showing, or cycle through them by pressing the key combination command-space or command-option-space. See also this support article.
If the user account is associated with an Apple ID, and you know the Apple ID password, then maybe the Apple ID can be used to reset your user account password. In OS X 10.10 and later, this option also works with FileVault, but only if you enabled it when you activated FileVault. It's not retroactive.
Otherwise*, start up in Recovery mode. When the OS X Utilities window appears, select
Utilities ▹ Terminal
from the menu bar at the top of the screen—not from any of the items in the OS X Utilities window.
In the window that opens, type this:
resetp
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window opens. Close the Terminal window to get it out of the way.
Select the startup volume ("Macintosh HD," unless you gave it a different name) if not already selected. You won't be able to do this if FileVault is active.
Select your username from the menu labeled Select the user account if not already selected.
Follow the prompts to reset the password. It's safest to choose a password that includes only the characters a-z, A-Z, and 0-9.
Select
 ▹ Restart
from the menu bar.
You should now be able to log in with the new password, but the Keychain will be reset (empty.) If you've forgotten the Keychain password (which is ordinarily the same as the login password), there's no way to recover it.
*Note: If you've activated FileVault, this procedure doesn't apply. Follow instead these instructions.

Snow Leopard machine will not allow anyone log in until reboot

Hi,
I am having trouble with my Snow Leopard machines (Mac Pro with 10.6.8). Most of time Macs will work fine but then all of sudden they will not allow any users to login (Not even local users). I have tried 3 locals accounts and root account as well but none of them will work. I have tried ARD to remote in but it will not work. Also tried to use SSH but it won't let me connect.
The only work around this issue which I have just to reboot that machine then all users can login.
Does anyone know how to fix this issue?
Thanks,

Hi,
When I see the machine sitting at login screen and I try to login using few different accounts (Local, AD, even root), it would shake and not go anywhere.
It will be really hard tell that something is goin on with that machine because there is no visible signs of any trouble until you try to login.
I am assuming that it should let login using local accounts even though there might be an issue with network which would cause a problem if AD accounts are used but nothing works at that login prompt, until I restart that machine.
Once the machine is re-booted then I can login with all the local accounts and re-check the active diretory settings to make sure that AD accounts can login. At this point problem will disappear for a while then few days later it will show up again randomly on different machines.
I have done all the OS X updates on all the machines using ARD but nothing seems to be working yet.
At this stage, couple of things come to mind:
Something went wrong with that lab image and I need to rebuild it which I will do it at later time. For right now I am only looking for temporary fix.
Using ARD, I have only done OS X updates but not the firmware update which might be causing this issue.
@Sanjampet: - I don't think that there is an issue with my password becasue it seems to be working after I have restarted that machine.
Thanks,

HT4718 Cant access app store. My machine is Mac lion OS x 10.7.3 (11D2001). I can't log in. All keys are dead.

Cant access app store. My machine is Mac lion OS x 10.7.3 (11D2001). I can’t log in. All keys are dead. Not working at all.

Cant access app store. My machine is Mac lion OS x 10.7.3 (11D2001). I can’t log in. All keys are dead. Not working at all.

Time machine can not access time capsule after upgrade from snow leopard to mountain lion

Two days ago I upgraded my 2009 17" MBP from Snow Leopard to Mountain Lion. That evening my time capsule/time machine combination worked fine and did an incremental backup of about 12 gigabyte. Yesterday - only one day later - the time machine backup did not work anymore.
It appears that the system can not find the time capsule - even though it shows the remaining free space on the time capsule (so it did find it after all).
The message is always the same:
Time Machine can not complete the backup "Time Capsule"
The image of the backup volume "/Volumes/Data/Pauls MacBookPro.sparsebundle" is not accessable (Error -1).
I also can not delete the backup image on the time capsule since it is read-only. And I do not want to format the time caspsule yet since my wife's MBAir is also using the same time casule.
I tried out all kinds of suggestions (hard and soft resetting both the MBP and the TC, entering the password again, setting the TC up again) all to no avail. No backup is possible anymore.

Mr. Zooot wrote:
Time Machine can not complete the backup "Time Capsule"
The image of the backup volume "/Volumes/Data/Pauls MacBookPro.sparsebundle" is not accessable (Error -1).
I also can not delete the backup image on the time capsule since it is read-only.
Sounds like you got this message earlier:
If so, see #C13 in Time Machine - Troubleshooting.
Offhand, I don't recall anyone not being able to delete one via the Finder (but most were only backing-up one Mac, so just erased the disk).
You may have to wait for that message to appear again (24 hours later), or you might try holding Alt/Option with the TM icon in the menubar, and select Verify Backups if it will let you.

Can't log in, on server machine - can everywhere else

[Running latest Mavericks and latest OS X Server.]
I can't sign in to any established user accounts on the actual server. But, I can SSH successfully with the same account, I can remotely administer the server, etc. Everything works with the account/password, except actually logging in on the physical server machine.
I'm not using any directory services, just plain old user accounts. It's an administrator account.
I've:
     —checked that the user details are the same in both OS X Server admin and in the standard Settings > Users location (they are)
     —reset the password
     —made an entirely new account (same problem)
     —selected a user from the list, and tried typing in the username manually
     —made sure the local keyboard is fine, caps lock is off, etc.
Here are the weird things:
     —After it wouldn't accept my password several times locally, I was given the option of resetting using my Apple ID, which I did. But, it still wouldn't log me in with the changed password! Then I tried SSHing in remotely and the new password worked, so it had been changed :-/
     —One time after a reboot the password suddenly worked and I could log in locally, then on the next reboot I was locked out again.
Any ideas? Thanks,
Russell.

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^$[0-9]+$ /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */   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END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n   "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n   [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|(Bo|PO).+ sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n   ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop 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[1-9]|n Cause: -|NVDA$|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:| VALI|xpma' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true $ -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" '/S*/*/Ca*/*xpc* >&- ||echo No' );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors XPC\ cache );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 50 32 52;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Snow Leopard install - can't login to my account since install

I installed Snow Leopard last night, but since then have not been able to login to my own 'account' since them, am on a test account which I setup before, when having problems. The login only goes so far, it stops at the blank background and the spinning wheel spins for ages, machine chuggs, and then that's it. It does nothing, no apps, no hard disc icon, nothing. Just the photo I have on the background. HELP??? Anyone???

abi moore wrote:
{…} am on a test account which I setup before, when having problems. The login only goes so far, it stops at the blank background and the spinning wheel spins for ages, machine chuggs, and then that's it. It does nothing, no apps, no hard disc icon, nothing. Just the photo I have on the background.
Try Starting up in Safe Mode. (Be patient: Safe Boot takes longer than normal startup.)
If you can then log into your normal account successfully, it means something in that account is still causing problems, like a login item, bad preference file, etc. If you are lucky, the steps Safe Boot does to remove bad caches, etc. will fix the problem (see What is Safe Boot, Safe Mode? for more about these steps) & on a normal restart everything will be OK. More likely, it won't fix it & you will need to do more troubleshooting.
For that, it would help to know what problems you were having before you created the test account.

Can't log in to Jabber/iChat

I hope someone can help me with this!
I have two Macs. The trouble is on my iMac. I can't log in to iChat via Jabber using my gmail.com account as the email address. It tries to connect for 30 sec. or so, and then puts up an alert message saying, "Could not connect to Jabber. Could not connect to host gmail.com." This iMac is still using Tiger (10.4.11).
However, when I use my MacBook (running Leopard), I AM able to log in to iChat (using the same account, etc. as on the iMac). I want to be able to use either machine-- whichever is most convenient to use at the time.
Can someone help me make iChat work on my iMac (running Tiger)? Please?

A quick DNS check indicates that Google is now publishing the information that iChat needs to automatically figure out what the server is. I'm not sure what it's called in Tiger but in the account screen in iChat there should be a checkbox that allows you to automatically figure out which server to use without having to specify it in the setup form. Try connecting to Google chat as a normal Jabber account with your JID as <yourname>@gmail.com and the "Figure out what the server is automatically" option enabled. You may have to try this twice once with SSL enabled, once without.
Good luck.
-- Chris

Network users can't log on to client computers

Hi,
This is my first OSX server install, so bear with me if I am missing something!
I have searched for a solution, but cant find one similar maybe I am doing something drastically wrong?
The Problem Summarised;
New Mac OSX Snow Leopards Mac Mini server, clean install.
New iMac OSX Snow Leopard Client.
Can not log in using the network users. I have joined to the open directory, I get a green dot saying network available and all network users listed.
When I try to login, the OSX Login screen shakes as if incorrect password is being used.
In a bit more detail
Ok, I have installed a new Mac Mini Snow Leopard Server, created a handful of user accounts and then bound my iMac snow leopard client to the server (using the open directory utility under the accounts login preferences).
I have also added the computer as a client computer under the servers workgroup manager app.
I have also (using the workgroup manager on server) selected the client computer, selected preferences and added the users to the access part.
The client now shows the OSX login box with a green dot saying network accounts available. The network accounts all appear.
However, when I try to login as one of the network users, the login box just shakes and wont let me login.
Any ideas? If there is a known bit of documentation, could someone point me to it?
* saw this posted in a different secretion and I HAVE THE SAME ISSUE.

My guess is:
Have you created or pointed their home directories to a specific location?
Each network user in WGM user needs to have their home directories defined to a folder on the local machine or a folder/location on the server. Here is an example... my user has it's Home defined as being within the /Users folder.
http://i42.tinypic.com/dyoupu.jpg
If this is not done, you will see the results you've described so far... the appearance of a successful login, then the shaking login window.

10.5.2 and now can't log on to my router

I updated to 10.5.2 and now I can't log on to my wireless router. I tried reentering the password but still didn't work. I'm now logged on to someone's unprotected router.

It's been a bit of a journey but I'm back online with my own service again. I read the posts of all the other people having the same problem and then contacted Applecare. I told them that after I installed the update to 10.5.2 I couldn't access my Verizon Westtell wireless router. The person at Applecare said that this router was too old and that there was no way, software or firmware, to fix the problem. My only options were to go back to 10.5.1 or, not said but implied, buy a new modem/router. Needles to say I was not a happy camper with this answer.
So I continued searching. I went to the Mac OS X v10.5 Leopard forum here. I saw that this problem was not limited to Macbook Pro but other users who had the Westell modem/router and Verizon seervice and upgraded to 10.5.2. There I saw a mention to go to MacRumors at: http://forums.macrumors.com/showthread.php?t=239062
and there I saw this post from user NewMacUser1000:
+"Throughhisgrace: We had all of the same problems you did. We did the following for our new imac, and everything worked just like advertised. 1) downloaded (directly) the file "download.verizon.net/cpe/mac/modemfirmware/Westell_327/a90-327w.upg" to whatever machine your modem is hooked up to. 2) Open your modem "192.168.1.1" 3) click the "Maintenance" button and the "update device" in the drop down menu 4) click the "Local Update Now" button 5) Select the location you stored the downloaded file from step 1 6) Wait until everything is done (took a few minutes for us) Hope this works for you. Good luck and thanks to the others in this thread that provided the firmware update location."+
I did that but still had trouble so I called Verizon online help and they helped me get back online with no OS downgrade or new equipment purchase. Now I'm a happy camper.

Cleaning out startup drive safely of Leopard machine

I have a 500G startup drive in my MacPro and Leopard on it. I want to move to SL and I also need more space for my Aperture Library. I ran WhatSize to see what was taking up so much room and have started moving photos and other nonessential stuff off....but also see that there are folders inside the Library/Application Support folder of both the main machine and user that don't seem to have utility right now = some are supporting apps no longer on my machine and some I don't know why I have them.
For instance, I have TechTool Protection folder inside Library/ApplicationSupport and it takes up 5G - if I no longer have an application on the machine can I safely delete the folder inside the Library/AppSupport folder of the machine and of the user???
I will be moving to SnowLeopard but want to address the cleaning out process first.

Within the /Home/Library/Applications Support/ folder it's safe to remove contents belonging to uninstalled applications. This is also true for the /Library/Applications Support/ folder provided you limit it to third-party applications no longer installed. However, do not start removing other files and folders from the /Library/ folder as they belong to the operating system.
If you plan to uninstall third-party applications and software then do so properly:
Uninstalling Software: The Basics
Most OS X applications are completely self-contained "packages" that can be uninstalled by simply dragging the application to the Trash. Applications may create preference files that are stored in the /Home/Library/Preferences/ folder. Although they do nothing once you delete the associated application, they do take up some disk space. If you want you can look for them in the above location and delete them, too.
Some applications may install an uninstaller program that can be used to remove the application. In some cases the uninstaller may be part of the application's installer, and is invoked by clicking on a Customize button that will appear during the install process.
Some applications may install components in the /Home/Library/Applications Support/ folder. You can also check there to see if the application has created a folder. You can also delete the folder that's in the Applications Support folder. Again, they don't do anything but take up disk space once the application is trashed.
Some applications may install a startupitem or a Log In item. Startupitems are usually installed in the /Library/StartupItems/ folder and less often in the /Home/Library/StartupItems/ folder. Log In Items are set in the Accounts preferences. Open System Preferences, click on the Accounts icon, then click on the LogIn Items tab. Locate the item in the list for the application you want to remove and click on the "-" button to delete it from the list.
Some software use startup daemons or agents that are a new feature of the OS. Look for them in /Library/LaunchAgents/ and /Library/LaunchDaemons/ or in /Home/Library/LaunchAgents/.
If an application installs any other files the best way to track them down is to do a Finder search using the application name or the developer name as the search term. Unfortunately Spotlight will not look in certain folders by default. You can modify Spotlight's behavior or use a third-party search utility, Easy Find, instead. Download Easy Find at VersionTracker or MacUpdate.
Some applications install a receipt in the /Library/Receipts/ folder. Usually with the same name as the program or the developer. The item generally has a ".pkg" extension. Be sure you also delete this item as some programs use it to determine if it's already installed.
There are also several shareware utilities that can uninstall applications:
AppZapper
CleanApp
Yank
SuperPop
Uninstaller
Spring Cleaning
Look for them at VersionTracker or MacUpdate.
For more information visit The XLab FAQs and read the FAQ on removing software.

Os x Leopard Machine can't log in

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