OS X Mavericks won't download.  Why?

Thanks to a member of the community, I found OS X Mavericks (I'd forgotten that Macs had a separate app store).  Before writing I'd already checked my system should accept Mavericks:
Genius told me my computer was compatible (had a new battery put in today), I'm running 10.6.8, I backed up my hard drive, I have 8 whatevers of RAM.   I click on download.  The little circle goes around for a couple of seconds and then stops.  What is the problem and how can I fix it.
Many thanks in advance!

Welcome to Apple Support Communities
If you have got a Late 2013 MacBook Pro, the OS X Mavericks version available in the Mac App Store is not compatible with your Mac, so you cannot download OS X Mavericks. Until your Mac uses the same Mavericks version as all other Macs, you will not be able to download OS X Mavericks from the Mac App Store.
You can reinstall OS X through OS X Recovery > http://support.apple.com/kb/HT4718

Similar Messages

  • HT201364 Mavericks won't download even after upgrading to Snow Leopard.

    I just upgraded to Snow Leopard on a Mac OS 10.6.8 and still Mavericks won't download.

    Memory -  menu About This Mac will show you the memory.
    Space remaining - make your hard drive visible in Finder's sidebar using Finder/Preferences/General if it is not already there and then select it. Do a Get Info (command - I) and the available space will be shown.
    What happens when you click download in the App Store? If you look at the App Store Purchases tab does it show there?

  • Mavericks won't download to my macbook from apps store

    mavericks won't download to my macbook from apps store

    Make sure the Firewall is turned off in Sytem Preferences > Securitiy & Privacy > Firewall
    Make sure Gatekeeper is enabled.
    Open System Preferences > Security & Privacy then select the General tab.
    Make sure either Mac App Store or Mac App Store and identified developers is selected. If that area is grayed out, click the padlock icon to proceed.

  • HT6030 Mavericks won't download on my MAC

    Mavericks wont install/download on my iMAC  I am using Lion OS right now.

    Make sure your MacBook Pro meets Mavericks requiremennts  > OS X Mavericks: System Requirements
    Mavericks is a 5.35GB file and requries a high speed broadband connection and requires 8GB or more of available disk space.
    Backup all important files before upgrading
    Checked to see how much space is available ??
    Click your Apple menu  top left in your screen. From the drop down menu click About This Mac > More Info > Storage
    Make sure there's at least 15% free disk space.

  • My games won't download why? play store is what I use

    when I try to down load my games they won't. I have downloaded many games before.it won't download it just keeps running.

    Hello Ranette,
    To allow me or other community members to assist you further it's important you supply more information.
    Please provide more detailed information for the following points:
    * Any messages you receive when downloading?
    * Has this error just recently occurred for example, after an update?
    Mattlem

  • Mavericks won't download, it just says Mavericks couldn't download, then it says an error occurred.

    A pop up will come and say Mavericks couldn't download.  Then is the purchases page it says an error occurred.  it usually stops somewhere around 995.2 and it does it every time.  I've tried multiple solutions almost everyday for weeks.  It never worked once.  I will attatch pictures of some of the problem.

    OS X Mavericks failed to download
    OS X Mavericks failed to download, Use the Purchases page to try again

  • Why won't oxs mavericks won't download

    I can't get OS X Mavericks to download.  Any suggestions?

    Now have tried changing DNS to Google, after reading other discussion posts. Free Upgrade button is green for a split second, and then button becomes gray and reads Download. Is this the problem, that it needs to be green indicating it's available, as with the very first try?

  • Maverick won't download

    I was trying to download the OS X Maverick free download from the app store and it just wont download. It wont even start downloading and i havent got a clue why?

    Does you machine support it?
    http://support.apple.com/kb/HT5842
    http://www.tuaw.com/2013/06/11/macs-compatible-with-os-x-mavericks/

  • OS X Mavericks Won't download correctly, app is gray?

    I've been trying to download OS X Mavericks for about 3 hours now. It has been continously gray and unmoving.
    After reading several ways on how to download the update I tried every step offered. It also seems as though when downloading the X should be green. Mine is gray, so I'm assuming that means the download hasn't even begun. Any solutions??

    I had similar problems trying to upgrade from 10.7.5 to Mavericks: the Mavericks icon was greyed out and the Download wasn't proceeding.  This solution worked for me:
    I figured out that the download was paused by going to the Launchpad, and finding the Mavericks icon, which said "Paused" underneath it (even though I don't recall pausing it myself).  I then held my mouse down on the Mavericks icon until it started shaking, and then clicked the little 'x' to abort the download.  I then went and plugged my MacBook Air directly into an ethernet cable, in order to have a much faster connection to the web, and restarted the download within the App Store.  Again, the 'OS X Mavericks' listing in the Purchases section of the App Store turned gray, but in the Launchpad view, it showed 'Downloading' underneath the Mavericks icon and the available disk space (as viewed in the Finder window) was slowing decreasing.
    I think the App Store is a bit buggy: it should properly indicate when it is actively downloading Mavericks, and should have a progress meter.  It should also indicate when a download has been paused.  The App Store should provide the ability to abort/restart/pause downloads.
    The key to solving this was the realization that I could abort/restart the download via the Launchpad. The other key was not trying to download via the slower WiFi connection, but instead using the much faster Ethernet connection.

  • With a compatible operating system, Firefox won't download, Why?

    I have a compatible operating system, one that is approved by Firefox, yet I've received information from Firefox that a current download is not compatible with my system. How confusing. Does anyone know why this is happening?

    Beginning with Firefox 4, Macs must have an Intel x86 processor ('''''you have a PPC Mac''''') '''''<u>and</u>''''' OSX 10.5 or higher.
    *System Requirements: [https://www.mozilla.org/en-US/firefox/4.0/system-requirements/index.html Firefox 4] [https://www.mozilla.org/en-US/firefox/5.0/system-requirements/index.html Firefox 5] [https://www.mozilla.org/en-US/firefox/6.0/system-requirements/index.html Firefox 6] [https://www.mozilla.org/en-US/firefox/7.0/system-requirements/index.html Firefox 7] [https://www.mozilla.org/en-US/firefox/8.0/system-requirements/index.html Firefox 8] [https://www.mozilla.org/en-US/firefox/9.0/system-requirements/index.html Firefox 9] [https://www.mozilla.org/en-US/firefox/10.0/system-requirements/ Firefox 10]
    '''''The good news''''' is that Firefox 3.6.x still supports OSX 10.4 and Macs with the PPC Mac architecture. '''''The bad news''''' is that support for the Firefox 3.6.x series is likely to end in the first half of 2012.
    *System requirements: [https://www.mozilla.org/en-US/firefox/3.6/system-requirements/index.html Firefox 3.6.x]
    *Download Firefox 3.6.x: https://www.mozilla.org/en-US/firefox/all-older.html
    *Also see --> http://support.mozilla.com/en-US/kb/Installing+Firefox+on+Mac
    You can try the third-party product '''''TenFourFox''''' that '''''supports PPC Macs with OSX 10.4.11 and OSX 10.5.8'''''. Firefox 10 version of '''''TenFourFox''''' is available. The product is based on Firefox released versions. All support is provided by the developer, not by this site:
    *Home page: http://www.floodgap.com/software/tenfourfox/
    *Developer's blog: http://tenfourfox.blogspot.com/
    *'''''VERY IMPORTANT'''''; '''read this carefully''': https://code.google.com/p/tenfourfox/wiki/ReleaseNotes90
    *'''''VERY IMPORTANT'''''; '''read this carefully''': https://code.google.com/p/tenfourfox/wiki/PluginsNoLongerSupported
    '''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''

  • Spinning grey wheel, mavericks won't download

    Upgrading to Mavericks from OSX 10.7.5 on a air 13 late 2010 4g ram, 2.16ghz 256g storage, about 2/3 in use. I tried 3 times the night before last and it acted normal but after a few minutes it popped up to restart. Then starting yesterday morning, and ever since when i hit 'download' it clicks and gives me a gray spinning wheel in the upper left for a second, and that's all.  I have tried clearing the caches, and restarting the computer, and re logging in. It is not in Launchpad, it is not under unfinished downloads in app store accounts. It is in purchased apps, with the word download.
    Thanks,
    al

    Make sure the Firewall is turned off in Sytem Preferences > Securitiy & Privacy > Firewall
    Make sure Gatekeeper is enabled.
    Open System Preferences > Security & Privacy then select the General tab.
    Make sure either Mac App Store or Mac App Store and identified developers is selected. If that area is grayed out, click the padlock icon to proceed.

  • OSX Mavericks won't download

    WHY DO I GET AN ERROR EVERY SINGLE TIME I TRY TO DOWNLOAD THIS.

    Which model MacBook Pro do you have (e.g., "15-inch Late 2013")? Can you post the error message that you're getting from the Mac App Store?
    Clinton

  • Mavericks won't download for some odd reason on 10.6.8.

    Hi, whenever I try downloading, not installing (havn't gotten there yet), the app says that it is downloading but there is literally nothing on the progress bar. This is extremely agrivating because I would like to get pages, but I need 10.9 to install it. Can anyone help me in getting Mavericks to work, if so please tell me.

    Hey Skiba24!
    I have an article for you that can outline some tips for getting this download to continue:
    Mac App Store: How to resume interrupted downloads
    http://support.apple.com/kb/HT4485
    You may also want to try using the following direct link to download Mavericks:
    Mac App Store - OS X Mavericks
    https://itunes.apple.com/us/app/os-x-mavericks/id675248567?mt=12
    Thanks for coming to the Apple Support Communities!
    Cheers,
    Braden

  • Mavericks won't download, seems frozen and "Waiting"

    I am attempting to daownload Mavericks. When I click on "Install" the icon jumps down to the dock, but has shown "Waiting" for two days. I have have asked to check for unfinished downloads, but nothing happens. Assistance, anyone?

    Try a "resume"  >   Mac App Store: How to resume interrupted downloads
    Mavericks reqires at least 8GB's of available storage space.
    Click your Apple menu  top left in your screen. From the drop down menu click About This Mac > More Info > Storage
    You'll see Available and Capacity. Make sure there's at least 15% available disk space.
    Disable anti virus software if installed
    Make sure the firewall is turned off in System Preferences > Security & Privacy > Firewall
    Make sure Gatekeeper is enabled
    Open System Preferences > Security & Privacy then select the General tab.
    Make sure either Mac App Store or Mac App Store and identified developers is selected. If that area is grayed out, click the padlock icon to proceed.
    OS X: About Gatekeeper

  • Mavericks won't download "An error has occured"

    Trying to download through App store to late 2010 Macbook Pro, 10.7.5, 2.4 GHz processor, 8 GB mem and 16 GB of free space. I can't seem to get more info on the error message.

    Try resetting the App Store and Clearing Cookies.
    Reset       Learned from Old Toad
    App Store support. There is troubleshooting and a contact link.
    Support

Maybe you are looking for

  • Deleted Texts

    I have a BB8310, and found an option under Options/SMS Text where I can "leave messages on SIM card", but how do I access the SIM card to see the messages?

  • Idoc Output type

    Hi, I am using output types to trigger Idocs whenever a sales order is created or changed using EDI as output type. ORDERS05 Idoc type is triggered whenever a sales order is created/changed. But along with that outbound Idoc type, an Inbound Idoc is

  • Waaaayy too long export as QT

    I'm sure I'm doing something wrong. I imported a relatively short QT movie with audio and video into FCEHD, added about 5 scrolling text titles throughout the video, and x'd out a few seconds of the movie. I chose export to QuickTime and about 6 hour

  • Ahhh the old wet ipod

    I had to walk in the rain the other day and when I opened my backpack, my IPOD was sitting in about an inch of water. It has a rubber case but there are openings (screen, USB, headphones etc). I let it dry for a couple of days and then plugged it int

  • Question About graphics video card for Macpro 1,1 and Final Cut Pro X

    Hi, I have Mac pro 1,1 and I want to install Final Cut Pro X, I want to know the graphics video that i need to buy to use. Thank you!Pro