OS X print driver problem with PDF (only)

Why is it that I cannot print a PDF (only – all other documents print fine) from my MacPro 5,1 OS X 10.7.5 to my HP LaserJet 4050N using the latest HP driver, but I have no problem whatsoever printing the same PDF to the same printer using the Gutenprint CUPS driver? With the HP driver I get spooling file 10% for an hour before I give up.
I have tried printing from Adobe Reader, Acrobat and Preview (all latest versions) with the same result.

Nuthin? Not even finger pointing?

Similar Messages

Print driver problem with OS 10.4.6

I recently installed 10.4.6 and ever since have been unable to print via a network on a Lexmark Optra T614 (duplex). All was working fine until the upgrade to 10.4.6. I have downloaded a driver from Lexmark's website and successfully installed it to my system via the wizard - message was "you have successfully installed . . . ". However cannot find it to install through the Print Centre. I am running it through a router shared with a PC (Windows 2000). No problems at the Pc end. As I said prior to purchasing 10.4.6 all was working fine. I have tried to set up to print through the local network via the PC - without success. At one point (not sure what I did) actually got the Mac talking to the printer. The lights were activated and it made a few attempts but then cancelled out. I then tried something else and it didn't work, so now I am back to where I was when I started. Can you help with this one Greg? regards Ian

Hi Greg, Still no answer to my printing problem.
The Optra T driver is probably right.
I trashed the drivers and did a fresh download and reinsatlled. It is an Optra T driver.
Since you can't print using generic postscript, I don't think you
have a driver problem. If the printer supports LPD or
IPP, you probably need to enter a device queue name
in Printer Setup. (No queue name for HP Jetdirect
protocol) L1, P1, LPT1, and print are common queue names
I have set up so that Printer Name is 192.168.0.200. This automatically selected Lexmark Optra T. Also the queue name appeared as 192_168_0200-1. Host name was blank and Driver Version 10.4 and PPD File Version is 10.4.3.3.0. I tried to print the Print box showed Preparing . . then Processing Page 1 and dissapeared in the normal manner. I opened the Printer Monitor (in the dock) and it showed the job in the queue as it should and the Status showed: printing. The blue bar scrolls and the message Connected to 192.168.0.200 comes up. The printer shows no sign of receiving the file. I have done this numerous times. I have also keyed in the computer name in the location and still no go - just the same outcome. The computer name is ian-brownlees-computer.local.
Look in the printer manual or google for it.
Unfortunately I don't have a manual but have been trying to locate one.
Any further clues??

Epson R2880 printer driver problems with Snow Leopard

I’m running 10.6.4 on a new Mac mini and I’m trying to print to a new Epson R2880. If I let the system choose the printer driver in the print and fax utility, I get a sort of generic print dialogue box without many options, but it prints. If I go into the print and fax utility and manually choose the driver, I get a different print dialog box with all the appropriate print options. I checked and it matches the screen shots for this printer that are posted on the Epson site, so I feel sure this the correct driver. However, when I try to print with this driver, I get this error message. Error:/Library/Printers/EPSON/InkjetPrinter2/Filter/rastertoescpll.app/Contents /MacOS/rastertoescpll failed.
This seems to be a common problem with Snow Leopard and the R2880 Epson printers, and it seems that most people are able to solve it by deleting the printer from the printer queue and resetting the printer queue. But that hasn’t solved my problem.
Here’s what I’ve done:
Manually deleted the Epson folder from the hard drive and trashed it, repaired disk permissions, uninstalled the Epson driver, updated software, downloaded and installed the Apple/Epson driver, deleted the printer from the print queue, and reset the printer queue. I’ve done all of these things several times over. And still I get the same error message every time I try to print from the driver with the print options. Does anyone have any other suggestions for a fix?

Some of the previous users had success when they restarted after deleting the /Library/Printers/EPSON and /Library/Caches/Epson folders. You might also try deleting the /Library/Cache folder. There is a solution posted from someone at Epson:
http://discussions.apple.com/thread.jspa?messageID=10909012#10909012
Substitute 2880 for RX580:
Make sure that you have completely removed the Stylus Photo RX580 driver, then install the new driver from System Update:
1. Power off the printer
2. Open System Pref. and Print/Fax
3. Highlight the RX580 printer
4. Click on the ""-"" sign
5. Close Print and Fax
6. Open your Mac's Hard Drive
7. Open the Library Folder
8. Open Printer and delete the EPSON Folder
9. Open the PPDs folder find the Epson Stylus Photo RX580.gz and delete the file
10. Close the PPD and the Printer folder
->11. In the Library folder, open the Caches Folder
->12. Delete the Epson folder
->13. Restart the Mac
14. Power on the printer
15. Click on the Apple Icon and System Update
16. Follow the directions to install the new driver
Hope this helps.

Print driver problems with OS X version 10.4.6

I recently installed TIGER 10.4.6 and have been unable to print on a Lexmark Optra T614 (duplex). All was working fine until the upgrade to TIGER!! I have downloaded a driver from Lexmark's website and (supposedly) successfully installed it to my system via the wizard. However cannot find it to install through the Print Centre. I am running it through a router shared with a PC. As I said prior to purchasing TIGER all was working fine. Getting to the point of reverting back to 10.2.3 so I can actually do some work. Has anyone any suggestions - apart from reverting back to 10.2.3

I am having the same problem. My HO Deskjet 3620 was working fine till I upgraded to 10.4.6. Now I can't add a printer and I can't reinstall my priner software.
Power Mac G-4 Mac OS X (10.4.6)

Printing Papers Problems with PDF

Dear all memers,
I would like you ask for help in urgent for the problems as below:
I have one PDF document that contents 600,000 pages while I use printer to print all pages in document. My printer can print only 6,000 pages only.
1. Does PDF file allows to print pages only 6000 pages?
2. Please tell me the maximum pages that PDF can print.
Best regards,
Romeo Valera,

PDF files have no set page limit. Since Acrobat 7, there has been no maximum size PDF file (in terms of byte count).
Adobe's products that produce and/or process PDF files have no set page limit as far as we know either for PDF file creation, display, or print.
What versions of Acrobat and Microsoft Word are you using?
- Dov

Photoshop Elements 9 Printer Driver Problems with Canon MP600 printer

I'm having problems using my Canon MP600 printer with Photoshop Elements 9 with regard to the paper allocation. The MP600 has 2 paper trays and for some reason when using Elements it prefers you to use the top loading (auto sheet feeder) method all the time. For space reasons I need to use the bottom cassette. When you initially go into the settings for the printer within elements you can choose the cassette and paper type etc no problem and make a print. When you go back in to do another print it changes the setting back to auto sheet feeder so you have to change it back again which is winding me up! I have got the latest drivers for the printer and they are set up to how I would like the printer to work but Elements changes some of those settings for some reason. Does anyone know a way of fixing this please ?? When I'm not in Photoshop if I go to print something from the web it performs perfectly so I can only assume its Elements thats changing the settings.
Also when I print small thumbnail sized pictures on an A4 sheet of paper to test what the photo colour will look like when I go back into the print menu it puts the thumnail picture back in the center of the sheet of A4 rather than leaving it where it was, so then you have to put in the top and sideways measurements again to carry on ! The last version of Photoshop I had never did that. Does anyone know had to solve that problem ?? Any thoughts on the above problems would be gratefully recieved !

Thank you for your suggestions. I downloaded a more recent version of Twain, but this didn't help. I also tried closing and opening Photo Shop and restarting my computer without success. Reinstalling Photo Shop sounds like a very promising solution, but I'm not sure I will do it. In the meantime I can scan items using a printer program. These scans open in Photo Shop. It is an extra step.

Windows 7 - HP Laserjet 8500 print driver problem

I have tried everything imaginable to correct this HP 8500n print driver problem with no success, please help!
I cannot correct or get rid of a reoccurring “Incompatible Print Settings” error dialog box message that repeatedly states that “There are one or more conflicting settings. One of the settings is: Output Bin: Mailbox 1, Accessory Output Bin: Not Installed”. The radio button options are “Restore my previous settings or Keep this setting, and I will change it later”. This same dialog message repeats 13 times for all the other various conflicts each time you click on printer properties to change to 2 sided printing or any other printer settings. This printer does not have any of these features attached or set into it.
I am a volunteer that manages a number of computers on our small church LAN, 2 computers operating on MS XP-SP3, 2 on MS Windows 7 Home Premium and my 2 problem computers that came pre-installed with Vista Home Premium of which I have performed an HP OEM upgrade to Window 7.
I have isolated this print driver problem to the Vista operating system and even when computers are upgraded to Windows 7 does not correct this driver error. I have also tried every possible print driver variant of the HP 8500, HP8550, PCL, PS to include the Microsoft versus HP versions with no success. In each case I get this error yet neither of the XP computers or the computers that had Windows 7 as a original operating system have no problems with their print drivers for this printer.
Yes, I have repeatedly searched and upgraded the operating system and print drivers. In desperation I have even tried to find the correctly behaving Windows 7 print driver and transfer it to these Vista upgraded to Windows 7 machines. However I could not isolate the driver location.
The only thing I can conclude is that this errant HP print driver was resident within Vista and remains resident even after a HP OEM Windows 7 upgrade. Additionally, all of these computers are configured to access this printer via its static IP address on the network. The XP computers are 32 bit, all of the Vista upgraded to Win 7 and OEM Win 7 computers are 64 bit machines all with respective OS.
Can anyone please help me correct this problem?

Hi,
Unfortunately I can't see your uploaded image yet as it is awaiting approval from HP.
From what I can see you are correct that HP does supply drivers for this printer and that the drivers for your printer are already included with Windows 7. On the machines affected, try the procedure below to see if it helps at all
Next download revo uninstaller on the link below and install it.
http://www.revouninstaller.com/download-freeware-version.php
Disconnect the printer from the PC.
Run Revo and see if it finds any HP Printer Software installed. If it does, right click the software icon and select uninstall. During the process you may be asked to delete registry entries. If you are, just select all and click delete. Do the same for any left over files and folders. Once completed, reboot the PC.
Re-connect your printer to the PC and follow the guide below.
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?&objectID=c02536257
If this helps you will need to repeat the process on each of the affected machines.
Best wishes,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

CUPS problems with PDF printing

I am having all manner of problems with PDF printing. Recently added a Lexmark MX710 and have 7 machines that were previously printing fine to an X652de a T652 as well as a Samsung CLP770. All network printers.
Now there are bizarre issues with PDF printing. CUPS version 1.6.1. The MX710 will blue screen and reboot when printing one specific pdf without fail. There are all kinds of random nonsensical results when printing from different locations. A pdf that stalls the X and T652 with "filter error" will print from my own machine to the same printer, using the same versions of cups, .ppd file, and everything package related to cups.
Yet other PDF files will print, while some print complete gibberish, I can't find any rhyme or reason or anything predictable about any of it other than to say printing postscript files works fine all around.
This has been universally in KDE printing through Okular.
I've tried some things I've found suggested, such as modifying the mime.conv as suggested by an old ubuntu thread, adding the a2ps package, all to zero effect.
Last edited by TheWretched (2012-12-08 00:27:41)

At this point the only reasonable explanation I can think of is that the ppd package I downloaded and installed via included shell script from lexmark for the mx710 caused this whole catastrophe. The only common thread for this problem starting was that I used this on all of the affected machines and they now all manifest problems. And on four of these machines this is literally all that was done, they were loaded in september, have not been updated via pacman in any way, and are running the exact same version of cups poppler, and okular that they were then, which was working, and now cannot print pdf to any printer at all without causing one of several problems depending on the printer.
I cannot seem to get this reversed though. I've gone so far as to force remove all the cups packages, and delete the files associated with the install script, but the problem remains afterward. From what I can see so far all this lexmark package did was display a license agreement, then copy the ppd files in it's folder to /usr/share/ppd/Lexmark. This particular printer, the mx710 has no .ppd available that I have found other than this one from Lexmark directly. Open printing doesn't have anything for this model.
This printer's driver has some kind of a cups filter driver with it that the install script presumably installs, I suspect this could be what caused the problem specifically, but I must not be removing it correctly, despite following the file removal suggestions in the Lexmark readme for uninstallation. CUPS printing is something I am new to and only have a basic understanding of.
To answer some specific questions I nearly forgot, I don't have cups pdf installed. I have chrome installed which can successfully save pages to PDF, previously it could also print pdf, and presumably it prints everything as pdf given the cups pdf workflow. That is also broken now too, so printing from the browser causes the printer to fail as well. If I save as pdf from chrome, and print with adobe reader, it works.
Last edited by TheWretched (2012-12-11 14:25:40)

Printing Problems with PDF - Adobe Acrobat

Printer - HP Deskjet 3070A
Laptop - Asus Zenbook running Windows 7 Home Premium
Issue: Printing problems with PDF (Adobe Acrobat Reader)
Dear All,
Please help!
My printer was working absolutely perfectly until my brother in law recently needed to borrow my printer. He plugged in his laptop running Windows 8 (awful thing that is). Since he did this to print his own PDF, I cannot print mine.
Although all the text will appear on the page perfectly both in the document view and on actual printing, it appears that some of the transparent formatting stuff on a PDF - such as boxes you have to fill in and transparent areas (such as you find on glorious tax forms) are omitted completely. In fact, in their place I was getting a single black dot. Now, after uninstalling and re-installing updates for the printer, windows 7, adobe acrobat reader, etc.etc. I get squat. Just all the text laid out but none of the shading or boxes.
I have tried fiddling with the printer settings; the print as 'photo' option, dpi settings, greyscale - as much as I can think of and I am thoroughly stumped.
In a desperate attempt, I even installed the Universal Printer Drivers - thinking it might have been that. No. All I got was a page of gobbledygook. Consequently, I uninstalled and reinstalled the normal drivers again.
If there are any wonderful people out there with any fabulous ideas about how I can get my shading and boxes back; I'd very much appreciate it. Sadly I have a tax return to fill out (which is already fabulously late) and need my printer to work!
Much appreciation in advance x

Hey there @Reverie!
Thanks for posting on the HP Forums!
I can see that the printer is no longer printing in the correct format after it was plugged into the Windows 8 computer! You mentioned you have run the updates and uninstalled/re-installed the printer software. Have you uninstalled and re-installed the Adobe software? Are you getting the same issue from other programs as well? Are you getting the same issues if you are logged in as a different user on the computer?
I have located the HP Update Software Utility that may be able to help. You can download an run the utility. It may be able to locate any other updates for the printer.
I would also recommend running a disk cleanup on the computer to clear any temporary files and junk files that may be causing some performance or software issues. If you do not know how to run a disk cleanup on the computer please follow this document regarding Delete files using Disk Cleanup. It is recommended to restart the computer after a disk cleanup. After the restart try the print job again!
Let me know if that helped and thanks again for posting on the HP Forums!
Cbert
I work on behalf of HP.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" at the bottom of this post to say “Thanks” for helping!

Printing an iframe with pdf using javascript is not working in IE8 and above

I have a problem with printing and Iframe with PDF in IE 8 and above
Following is my javascript:
var urlValue="";//Path of the file to be printed
var div = document.getElementById("printerDiv");
div.innerHTML = '<iframe src="' + urlValue + '" id="frame" name="frame" style="width:100%;height:100%;"></iframe>';
frame.focus();
frame.print();
This same thing is working fine in other browser but for IE is just not invoking the print dialog.
Also I tried to get the frame.print(); on load of the frame but even that is not working exactly as that way it print the parent window in output.
Few things I tried like:
1) div.innerHTML = '<iframe src="' + urlValue + '"
onload="this.contentWindow.print();"></iframe>';
2) frame.contentWindow.focus();
frame.contentWindow.print();
3) window.document.getElementsByTagName('iframe')['frame'].onload = (function () {
frame.focus();
frame.print();
I need to get the print of only the content which is in Iframe which I am binding in "printerDiv" by javascript.
Any perfect/different solution from which I have tried then please post here?
Thanks.

PDF documents are hosted in an ActiveX or netscape plugin control which have their own printing functions.
Start>Adobe Reader>Edit>Preferences - to adjust what functionality the PDF document viewer addon displays (menus etc).
Tools>Manage Addons>Show all addons
make sure you have both the x86 and x64 versions of your PDF reader Active X control installed and enabled. I would recommend also that you update to the latest version of the vendors' (Adobe?) plugin.
Possibly you have disabled scripting of ActiveX controls in the IE security zone that your parent page maps to. Also there is an IE security zone feature that prevents navigation to a domain in a zone of lower integrity.
Tools>Internet Options>Security tab, click "Reset all zones to default".
when asking developer related questions it is helpful if you can include a link to your website.
Rob^_^

System.printing font problem with numbers

I hope I'm putting this question in the correct forum as the issue covers a lot of ground.
I have a C#.net 4 web service on an IIS 7.5 box (call it box 1) that creates XPS documents and stores them in an SQL database.
I have a second C# .net 4.5 (tried .net 4 too and it makes no difference)web service on a separate box (box 2) that pulls documents out the database and sends them to print server queues on separate boxes, say this is box 3, using System.Printing which
is pretty bog standard code except for the XML tray designation code.
This works and the documents are rendered correctly except...
If the font installed on box 1 (IIS 7.5 on server 2008 R2) that is used to create the documents is also installed on box 3 (Times New Roman for example on the print server which is also server 2008 R2) then the documents text comes out
in Times New Roman as you would expect, but any numbers within that text come out in some unknown bold san serif font (e.g abcde
12345). If I put a text character directly in front of a number it renders correctly.(e.g abcde x12345) If the font isn't installed on box 3 then it comes out correctly, numbers and all. If I print the documents from XPS viewer
then they print correctly. The font versions makes no difference. I've tried changing the printer settings (print directly, advanced feature off, client rendering etc) and this makes no difference. The documents are properly formatted right down to each
paragraph now (trying to get rid of this problem) and still it persists.
This issue only appears if both boxes have the same font and you are printing from code.
I've got around the problem by using an equivalent Linux TTF that'll never appear on both servers, but I'd love to know where this problem is. Any takers on answering this?

Hi Ghost...
If you're talking about the Linux TTF, it works just fine, unfortunately it's not an exact match, so in order to get Times New Roman to work as advertised I might have to put some rather "dubious" code in, i.e. hunt down any text that "starts with"
number or find space + 0-9 and then stick an "i" in front in white..that sort of "dubious" thing.
The Time New Roman problem (and other fonts that are on both the IIS 7.5 box where the documents are created and the print servers where they are spooled) is quite baffling.
These are examples of the issue.
2 people went to market...the text comes out in Times, the number comes out in some bold san serif.
I went to the market on 12/12/2012 to see some pigs...shows the same problem
I went .2 the market on .12/12/2012......shows the same problem
I went t2 the market on i12/12/2012...all renders as Times.
In a nutshell, if the char preceeding the number is a-z the numbers are rendered correctly, otherwise they come out as bold san serif.
If I use, say for example Garamond (which isn't on the print server) then the whole everything renders correctly in Garamond. Same thing with all other fonts I tried. if both are on both servers then you get the problem. We have a mix of printers from
various manufacturers hanging off the print servers and the same thing happens on all of them so it's not a printer driver problem.
Everything renders correctly from a print out from the XPS viewer.
The exact architecture is that browser Ajax requests are fired at the doc builder service on an IIS box which builds the documents, puts them in an SQL database as byte arrays and returns success. Depending on the user's location and printer
spec, a new Ajax request is then sent to another IIS box (which is either local or remote to a print server) to print out the documents on location specific printers. The reason for doing it this way was to avoid Kerberos issues that would occur in a double
hop to a remote print server. Note: this is not my domain and I have no control over maintenance, but a Kerberos failure would result in badness, so it's been avoided. Therefore jobs that don't need an exact user, use a domain app pool account and jobs that
do require a specific user go to a service on the print server. Either way the same issue arises.
I though the problem was with my code, but the MS example XPS documents show the same issue.
XPS creation is by GemBox.Document from docx templates and Gembox saw the same issue on their servers when I brought this problem up with them. They put a fix in that partially resolved the matter from their standpoint, but it didn't make any difference
in my architecture.
HTH

Problem with PDF extract in a report

Hi guys,
We are facing a peculiar problem with PDF extract in a report. When we run a report and export PDF , all the records in the result set are populated in the PDF. however, if I navigate away from the report and return back to the same report, and click on export pdf (with the result set already populated) i get a blank PDF document without any records. If i run the report again and then export the PDF it works fine.
Export excel works fine for all cases.
I am assuming it has got something to do with the way the system handles the cache for PDF export.
I also found that this occurs only when we have a value list filter with "none" set as default,and in this case, initially on opening the report for the first time the query does not get executed automatically.
Any help on this would be highly appreciated.
Thanks and Regards,
immanuel

Hi Immanuel,
Have you tried clearing the cache? My guess is, it is probably a defect.
Regards,
Vikram

Where can I find a print driver compatible with OS 10.7 for USB HP LaserJet P1006?

Where can I find and download a print driver compatible with OS 10.7.5 on iMac for USB HP LaserJet P1006?
Ran software update. Apple notes that a driver is unavailable, consult HP (who seems to offer only info but no software download available).
Any troubleshooting info or hints are appreciated.

Hi LPfromMA,
I'm sorry to hear you've run into difficulties finding the driver for your HP Laserjet P1006 for your Mac OS X 10.7.5.
I have included a document with the steps to download and install the driver for your printer and your Mac. It has a section for a USB connection. I have also checked HP.com and there is driver for Mac OS X 10.7.
OS X v10.7 Lion: Installing and Using the Printer with Lion
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c02911238
Happytohelp01
I work on behalf of HP

Times Font Problems With PDFs

Hello,
I am having an intermittent problem with PDFs with Times fonts.
Sometimes the PDFs print OK and other times words will be jumbled together or strange characters will take the place of certain punctuation marks. There are several other things that seem to happen, but I cannot remember every issue. Every time there is a problem, the PDF "Looks good on the monitor!".
This happens on 10.3.9 and Os9 machines also.
I have done Permission Repairs on a regular basis, cleaned my Font Caches, used FontFinagler etc.
I have run Norton on the Os9 machines, taken all fonts out of ATM and put them back in, trashed Adobe prefs, etc.
Sometimes this happens on PDFs from PCs, other times it happens on PDFs from Macs.
All of the versions of Acrobat we are using are Professional versions with the latest updates, so that shouldn't be the issue.
If anyone has any input on this, it will make my life considerably easier.
TIA,
David

David,
It sounds like the problem PDF docs did not have the fonts embedded into the docs when they were created originally, and the Times font on your computer is different. A couple of possible options, (a) ask the original creator to re-make the PDF doc with embedding the fonts, or (b) try re-writing the doc by doing a Save As... in Acrobat.
Hope this helps.

Epson RX 700 DVD label printing - "driver dealing with CD printing is not..

Thank goodness I still have my PowerBook with Tiger 10.4.11 on it so I can print DVD labels. But I would like to be able to do this with my intel iMac with Leopard on it.
When I try to print DVD labels on my iMac with Leopard 10.5.3 using the horrible Epson Print CD software I am getting, "EPSON printer driver dealing with CD printing is not installed."
I searched on this message board and others have gone to the Russian website and downloaded the newer print driver which isn't available on the American website. I found driver 3.09, download it, and installed it. It shows up in English and everything LOOKs good.
Then I try to print from the EPSON CD Print software and it gives me this error.
Note that I also bought Roxio's Toast 9 Titanium with Disc Cover RE and try to print from that it and the print job gets all the way to the printer queue which tells me, "CD/DVD guide open". Well DUH, I'm trying to print the CD/DVD so I want it open, stupid printer.
Or I'm just being stupid. Help. Did I forgot to stand on my head, rub my stomach, pat my feet, and chant something before/after installing the new printer driver which is supposed to work?

I've done all that (exactly as it is suggested from the Epson support site) and I still get the same error. I called their tech support and they admitted that there is no real fix... only a workaround by doing a manual print. I had already figured that out, but all the instruction on their support site is useless.
My older machines work fine, but our new iMacs running Leopard will not print with Print CD.

OS X print driver problem with PDF (only)

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