OS X update installation failure problem

MacBook Pro 7,1 core duo 2,66GHz (2010)
Mac Os X 10.6.3
The Macbook fell down and the LCD screen is broken. If I run the hardware test, it fails. However, when attached to an external monitor seems to work fine. So this is the way I'm using it right now.
PROBLEM:
When I run Software Update an update for the system is listed among others (10.6.8 combo update). If I accept updating the system, an error occurs during installation.
Other packages are installed without problems (if selected from the software update app excluding the system update).
What I tried after reading some postings:
- Running DiskUtility after booting from DVD (fixed some errors indeed, but not solving the issue. now running utility does not reveal errors but still installation fails)
- Creating a new user with administrative privileges and trying to update from that account (no change)
- Manually downloading updates (tried even with immediately successive update: 10.6.4) and installing manually. Same Installation failed message. Installation starts, writes files for a while and then aborts.
I'm wandering if the installation of system software requires a hardware test to be performed and succeed.
Any siggestion on how to overcome this problem?
Thanks a lot!

Second update regarding my problem. Despite the OS X update was successfull and any subsequent software update went through without problem, my macbook is still having problems:
Native apps like Mail and Preview quit unexpectedly (I cant use Preview anymore. I need to use Acrobat). Mail sometimes works for half an hour, sometimes for just a couple of minutes. Firefox and Chrome (external apps) also crash more than usual even if I still can use them.
I'm thinking that there is some extra hardware problem in addition to the broken LCD, but I'd like some help to identify it. The disk has been substituted after the accident, and even a recent scan wit Disk Utility does not reveal any problem. Could it be main memory access ? What else?
Is there a diagnostic tool I can use? I have applecare active and somebody told me there is a diagnostic package with it but I don't know how to get it ...
thanks!

Similar Messages

Microsoft Office updates installation failures - conflict with Installer?

I have had this ongoing issue where all updates to MS Office (both 2008 and now 2011) fail to install. It makes no difference whether I use AutoUpdate or download them directly from the Microsoft/mac downloads site. The installer seems to encounter the same error -- something to do with the "quit_apps.app"? I don't have any other programs running when I try to install, and I've also tried installing after a Safe Boot, but to no avail. Any ideas would be appreciated.
Process: applet [401]
Path: /Volumes/Office 2011 14.0.1 Update/Office 2011 14.0.1 Update.mpkg/Contents/Packages/Office2011en_quit_14.0.1.incremental.pkg/Contents/Resources/quitapps.app/Contents/MacOS/applet
Identifier: applet
Version: ??? (???)
Code Type: X86 (Native)
Parent Process: installd [382]
Date/Time: 2010-11-20 17:00:09.742 -0800
OS Version: Mac OS X 10.6.5 (10H574)
Report Version: 6
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000014
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x00998da9 CFGetAllocator + 25
1 com.apple.CoreFoundation 0x0099e42a CFURLCopyAbsoluteURL + 26
2 com.apple.CoreFoundation 0x009bf2de _CFBundleCopyExecutableName + 222
3 com.apple.CoreFoundation 0x009c7e04 _CFBundleCopyExecutableURLInDirectoryWithAllocator + 1124
4 com.apple.CoreFoundation 0x009c798a CFBundleCopyExecutableURL + 58
5 com.apple.CoreFoundation 0x009f555e _CFBundleLoadExecutableAndReturnError + 62
6 com.apple.CoreFoundation 0x009f5511 CFBundleLoadExecutable + 33
7 com.apple.CoreFoundation 0x009f6189 CFBundleGetFunctionPointerForName + 57
8 ...ple.CoreServices.CarbonCore 0x002a000e cflookupLibraryEntry(rtFile*, short, RegisteredComponent*) + 464
9 ...ple.CoreServices.CarbonCore 0x0029fbda LoadComponent + 194
10 ...ple.CoreServices.CarbonCore 0x0029f9af OpenAComponent + 232
11 ...ple.CoreServices.CarbonCore 0x002a53f1 OpenComponent + 24
12 ...ple.CoreServices.CarbonCore 0x002a1876 CallComponent + 171
13 ...ple.CoreServices.CarbonCore 0x002a17c9 CallComponentDispatch + 29
14 ...ple.CoreServices.CarbonCore 0x0032fe31 CallComponentVersion + 37
15 ...ple.CoreServices.CarbonCore 0x002d0644 getComponentVersion(RegisteredComponent*) + 213
16 ...ple.CoreServices.CarbonCore 0x0029a1f9 DestroyOlder(RegisteredComponent*, long) + 153
17 ...ple.CoreServices.CarbonCore 0x00299cbc RegisterComponentResourcePtr + 709
18 ...ple.CoreServices.CarbonCore 0x002992a1 registerSystemComponents + 244
19 ...ple.CoreServices.CarbonCore 0x002990d1 FindNextComponentInternal(ComponentRecord*, ComponentDescription*, unsigned long) + 86
20 ...ple.CoreServices.CarbonCore 0x00299064 FindNextComponent + 61
21 ...ple.CoreServices.CarbonCore 0x002d1adc OpenADefaultComponent + 86
22 ...ple.CoreServices.CarbonCore 0x002d1b79 OpenDefaultComponent + 31
23 applet 0x00001f03 0x1000 + 3843
24 applet 0x00001e6a 0x1000 + 3690
25 applet 0x00001d85 0x1000 + 3461
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00033982 kevent + 10
1 libSystem.B.dylib 0x0003409c dispatch_mgrinvoke + 215
2 libSystem.B.dylib 0x00033559 dispatch_queueinvoke + 163
3 libSystem.B.dylib 0x000332fe dispatch_workerthread2 + 240
4 libSystem.B.dylib 0x00032d81 pthreadwqthread + 390
5 libSystem.B.dylib 0x00032bc6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x00032a12 _workqkernreturn + 10
1 libSystem.B.dylib 0x00032fa8 pthreadwqthread + 941
2 libSystem.B.dylib 0x00032bc6 start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x0000000f ebx: 0x00998da1 ecx: 0x0000000f edx: 0x01806d90
edi: 0x00000000 esi: 0x0000000f ebp: 0xbfffe038 esp: 0xbfffe020
ss: 0x0000001f efl: 0x00010206 eip: 0x00998da9 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000014
Binary Images:
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0x6c33000 - 0x6c3eff7 libGL.dylib ??? (???) <48405993-0AE9-292B-6705-C3525528682A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x6c4d000 - 0x6d59ff7 libGLProgrammability.dylib ??? (???) <8B308FAE-843F-EE76-0254-3374CBFFA7B3> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x6d78000 - 0x6d7bff7 libCoreVMClient.dylib ??? (???) <1F738E81-BB71-32C5-F1E9-C1302F71021C> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x6d80000 - 0x6d84ff7 libGFXShared.dylib ??? (???) <C3A805C4-C0E5-B300-430A-7E811395CB8E> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x6d89000 - 0x6d8aff7 com.apple.audio.units.AudioUnit 1.6.5 (1.6.5) <BE4C2495-B758-AD22-DCC0-56A6791E948E> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x6d8f000 - 0x6d8fff7 com.apple.vecLib 3.6 (vecLib 3.6) <7362077A-890F-3AEF-A8AB-22247B10E106> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x6d92000 - 0x6e14ffb SecurityFoundation ??? (???) <3670AE8B-06DA-C447-EB14-79423DB9C474> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x6e4b000 - 0x6e50ff7 com.apple.OpenDirectory 10.6 (10.6) <C1B46982-7D3B-3CC4-3BC2-3E4B595F0231> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x6e58000 - 0x6e70ff7 com.apple.CFOpenDirectory 10.6 (10.6) <F9AFC571-3539-6B46-ABF9-46DA2B608819> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x6e81000 - 0x6ecefeb com.apple.DirectoryService.PasswordServerFramework 6.0 (6.0) <E2632F3E-6B5C-2E92-CD11-15BC0CE109CA> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x6eea000 - 0x6f0cfef com.apple.DirectoryService.Framework 3.6 (621.9) <F2EEE9D7-D4FB-14F3-E647-ABD32754F557> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x6f16000 - 0x6f26ff7 libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <C8744EA3-0AB7-CD03-E639-C4F2B910BE5D> /usr/lib/libsasl2.2.dylib
0x6f2d000 - 0x705bfe7 com.apple.CoreData 102.1 (251) <460D594D-09DC-9082-3FD3-F93D6A08AE71> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x20000000 - 0x20098fe7 edu.mit.Kerberos 6.5.10 (6.5.10) <8B83AFF3-C074-E47C-4BD0-4546EED0D1BC> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <A4F6ADCC-6448-37B4-ED6C-ABB2CD06F448> /usr/lib/dyld
0xfa100000 - 0xfa192fe7 com.apple.print.framework.PrintCore 6.3 (312.7) <7410D1B2-655D-68DA-D4B9-2C65747B6817> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <62291026-D016-705D-DC1E-FC2B09D47DE5> /usr/lib/libSystem.B.dylib

Hi,
try this: create a new user and login as that user and try again. Does it still crash? Then the problem is a system issue. If it works, then it's a problem in your normal user account.
Cheers.

W530 error report: Win 7 pro updates installation failure

I downloaded and installed the updates via Windows Updates.
After downloading, the system informed me to restart the computer to finish update, so I did.
But when the system rebooted and the configuring process came to 15%, it turns out failure in configuring my computer and revert changing. Then the computer restart again and load without installing those updates.
Now the system is informing me to restart again and again everytime when I enter the system.
I wonder if there is anyone could solve it.
Solved!
Go to Solution.

'afternoon.
is KB2647753 one of the updates you're trying to install? if so, try installing it first, all by itself, nothing else selected in windows update. once done, including any needed reboot, try installing the remaining updates.
please do let us know if this works for you.
cheers.
edit - reference this thread: http://forums.lenovo.com/t5/X-Series-ThinkPad-Laptops/x230-problem-with-windows-updates-system-confi... towards the bottom of page 1 and the top of page 2.
English Community Deutsche Community Comunidad en Español Русскоязычное Сообщество
Community Resources: Participation Rules • Images in posts • Search (Advanced) • Private Messaging
PM requests for individual support are not answered. If a post solves your issue, please mark it so.
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Acrobat Update Installation Failure, Error 1310

I can't complete installation of my latest Adober Acrobat Update (10.1.1). It starts installing, then rolls back and terminates, Error 1310, telling me that I don't have access to a certain directory. What's up with that?

Try the suggested solutions and check if that helps.
http://helpx.adobe.com/creative-suite/kb/error-1310-error-writing-file.html

Update installation Failure

Hai,
I am abot to install to ICS platform through PC companion. The update got failed with error message 'Unable to nstall or start phone software update components'
Please be kind enough to prvide a solution.

you can also try this
Update Service (SUS)
http://www.sonymobile.com/gb/tools/update-service/
http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe
Don't forget to mark the Correct Answers & Helpful Answers
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Failed to Install The New Preview Build. Installation Failure: Windows failed to install the following update with error 0x80246007: FBL_AWESOME1501 9926 Professional.

Hello,
I'm having issues upgrading my Windows 10 Technical Preview installation build 9879 to a newer build that's become available late January 23rd.
I am installing the new upgrade in a Hyper-V virtual machine and get the following error:
Failed to install the new preview build, please try again later. 0x80246007
What could be the problem?
Previously I've had messages that Windows cannot be upgraded on a computer with less than 2 Gbyte of RAM. That's a Hyper-V VM with dynamic memory and I was highly surprised to see this error; never had this before. Had to set 2048 Mbytes as a minimum memory
for this VM. Now that I have this 80246007 error code.
When looking up System log, the following error messages are listed multiple times:
Installation Failure: Windows failed to install the following update with error 0x80246007: FBL_AWESOME1501 9926 Professional.
The errors are returned for the Event ID 20 by WindowsUpdateClient
in task category Windows Update Agent..
I reviewed the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsSelfHost\Applicability
registry key as suggested in Windows
Insider stuck on build 9841 - "No new preview build was found", and here is what it shows:
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsSelfHost\Applicability]
"BranchName"="fbl_awesome1501"
"ThresholdRiskLevel"="low"
"ThresholdOptedin"=dword:00000001
Note, when attempting to install the downloaded update from a native boot, installation starts with no errors.
However, since setup is not supported for a natively booted VHD files, it does not proceed further showing a message that installation on virtual drives is not supported.
Looks like Setup is having problems installing in a Hyper-V virtual machine.
Possibly, some ESD files got corrupted during downloading? Is it possible to remove them and re-download missing files? (I, however, noticed that Windows seems to re-download upgrade files after you restart 9879 and attempt to check for a new build.
Any clue why installing under VM causes 9926 to fail?
Thank you in advance.
Well this is the world we live in And these are the hands we're given...

Hi,
According to the error message, this problem seems like update package installation failed during system upgrade.
You can try to remove ESD file which locate at boot of C drive and upgrade the system again for test.
On the other hand, make sure the system 9879 installed all Windows pushed updates before system upgrade.
Roger Lu
TechNet Community Support

Installation Failure: Windows failed to install the following update with error 0x800F0922

Hi folks,
I have a HP Elitebook Folio 9470p. It came with Windows 8, and I installed it on my corporate domain. I was trying to do some Windows updates so I could upgrade it to Windows 8.1, but it fails installing the updates, whether or not I try
to install them one at a time or all of them. It has about 18 updates it needs from security updates to a .net framework update. I run Symantec EP, and disabled it, checked for driver updates for things like display and networking and they are
all up to date.
I'm at a loss as to what to do. It gives this error in the event log for each file, Event ID 20.
Installation Failure: Windows failed to install the following update with error 0x800F0922: Security Update for Windows 8 for x64-based Systems (KB2862152).
This is the example for KB2862152, but it gives the same error for every one. I've tried to auto fix for Windows update issues and it fixed a couple of the issues, but not all of them, and provides no other help.
I also deleted folders and files from the SoftwareDistribution folder as well, to no avail. Any ideas what I can do to get whatever updates it needs, so I can fully patch it, and upgrade it to Win 8.1?
Thanks for any help!

Hi MM. Mr Kywildcat and Vegan Fan,
GOOD NEW ! At this time, my issue is solved. The only black side is "how ?" : I hope that we will get a response some day ; however, and for in information pnly - hoping this could help someone - I resume some actions which allowed this the happy end
1) about installing 8.1 : I wanted to be sure that gain/pain ratio was positive, and that upgrading from a (potentially) damaged system would'nt produce something looking like a new Win 8.1, but difficult to maintain and keeping some negative potentialities.
2) I was influenced by the fact that this
0x800F0922 error acted as "a serial killerror", whose root cause could be a unique update error at reboot time concerning several (>20) packages, so I decided to test some manual upgrades.
3) Manual update (i.e. manual download and maunching of .msu packages) of the 2 following packages
(whose update previously failed on a Windows Update) was successful : .NET Framework version 3.5 for x64 (KB2898866) and Camera Codec Pack Windows 8 for x64 (KB2899190)
4) So I decided to try Windows Update on a selection of packages, first : those concerning .Net Framework 3.5 and 4.5 (that is: KB2898866, 2901120, 2898865) --> Successful !
5) finally, I selected almost all other packages, with some exceptions wich I (think to) have no need for : KB2871690, 2904659, 2843630. To be complete, here is the list of pakages updated one time at all :
KB 2892074, 2893294, 2893984, 2909210, 2912390, 2916036, 2889784,2903938, 2911101, 2913152, 2917499
--> always succesful.
I am not a specialist, but I uess that this 0x800F0922 error hides another problem which is globally "H-RESULTED"
to all updates pending in one update operation with reboot. This could be assumed from this CBS.log exterped from my last wrong attempts, where root cause seems not to be
0x800f0922, but 0x80004003 :
2014-02-15 21:29:13, Info CBS Could not get active session for current session file logging [HRESULT = 0x80004003 - E_POINTER]
2014-02-15 21:29:13, Info CBS Not able to add pending.xml.bad to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2014-02-15 21:29:18, Error CBS Startup: Failed to process advanced operation queue, startupPhase: 0. A rollback transaction will be created. [HRESULT = 0x800f0922 - CBS_E_INSTALLERS_FAILED]
Anyway, thanks to you who spent some of your time to describe issues and search/ suggest solutions ; I will upgrade my system to 8.1 anyway, some of this day, when I am sure that my configuration does not hides some other problem. I thing that potential
issue remains until maybe a new KB corrects it, wrong :-) ?
And I hope that you - Mr Kywildcat - can upgrade your system on "current levels" trying similar attempts.
Phil

Installation Failure of Extention Mgr update.

Hello,
I got an update notice from Adobe for Extention Manager 6.05. When I run the update, it downloads okay, but then I get an Installation Failure Error Code U44M1P7. Anyone having the same problem? Is there a work around? Is it even worth worrying about. I'm using Photoshop CS 6 standard.
Thanks,
Dennis

No, in case of PS you need not worry about this unless you have made extensive use by downloading stuff from Adobe Exchange or other places that would require an update.
Mylenium

I am trying to download the iTunes 10.7 update so that i can update my ipod and just before the final part of the download starts the program stops and says, 'The installer enountered problems before iTunes could be configured' What a i doing wrong?!

I am trying to download the iTunes 10.7 so that i can update my ipod. Just before the final part f the download starts the program stops and says, 'The installer encountered problems before iTunes could be configured'
What am I doing wrong?!

I am trying to download the iTunes 10.7 so that i can update my ipod. Just before the final part f the download starts the program stops and says, 'The installer encountered problems before iTunes could be configured'
What am I doing wrong?!

Update installation Problems: Code U44M1P7 in Extension Manger 6.0.4 and Illustrator and PS CS6

Hello,
After the installation of several updates I find several errors in the error log:
" Update installation Problems: Code U44M1P7 in Extension Manger 6.0.4 and Illustrator and PS CS6"
I use a Mac Book Pro with Retina and MAC OSX 10.7.5.
What is the problem and how can I solve it?
Best regards
Frank

Follow the instruction given at the following link:
http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html

Combined Update 10.8.3 installation failure JS: Package Authoring Error:

Hi there,
I'm trying to install the combined Update 10.8.3 from 10.8.2.
It doesn't show in the Softwarupdate, so i downloaded it from support.apple.com
Now i get a failure while Installing, or before installing.
Konsole log:
24.04.13 12:06:12,138 CoreServicesUIAgent[3438]: Error: qtn_file_apply_to_path error: Read-only file system
24.04.13 12:06:12,375 Installer[3474]: CoreAnimation: warning, deleted thread with uncommitted CATransaction; set CA_DEBUG_TRANSACTIONS=1 in environment to log backtraces.
24.04.13 12:06:14,355 Installer[3474]: CoreAnimation: warning, deleted thread with uncommitted CATransaction; set CA_DEBUG_TRANSACTIONS=1 in environment to log backtraces.
24.04.13 12:06:14,664 Installer[3474]: *** WARNING: -[NSImage compositeToPoint:operation:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.
24.04.13 12:06:14,664 Installer[3474]: *** WARNING: -[NSImage compositeToPoint:fromRect:operation:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.
24.04.13 12:06:14,684 Installer[3474]: *** WARNING: -[NSImage compositeToPoint:operation:fraction:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.
24.04.13 12:06:14,684 Installer[3474]: *** WARNING: -[NSImage compositeToPoint:fromRect:operation:fraction:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.
24.04.13 12:06:14,687 Installer[3474]: CoreAnimation: warning, deleted thread with uncommitted CATransaction; set CA_DEBUG_TRANSACTIONS=1 in environment to log backtraces.
24.04.13 12:06:27,707 SystemUIServer[132]: -[TCMNATPMPPortMapper_Combined refreshExternalIPInThread] NAT-PMP: IP refresh did fail: -7
Install log:
Apr 24 12:06:12 Kid-Mac.local Installer[3474]: @(#)PROGRAM:Install PROJECT:Install-735
Apr 24 12:06:12 Kid-Mac.local Installer[3474]: @(#)PROGRAM:Installer PROJECT:Installer-614
Apr 24 12:06:12 Kid-Mac.local Installer[3474]: Hardware: MacBookPro10,1 @ 2.30 GHz (x 8), 8192 MB RAM
Apr 24 12:06:12 Kid-Mac.local Installer[3474]: Running OS Build: Mac OS X 10.8.2 (12C3012)
Apr 24 12:06:12 Kid-Mac.local Installer[3474]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin
Apr 24 12:06:12 Kid-Mac.local Installer[3474]: Env: TMPDIR=/var/folders/s_/kjdj96xj0y50zdqk_zrl0s5h0000gn/T/
Apr 24 12:06:12 Kid-Mac.local Installer[3474]: Env: SHELL=/bin/bash
Apr 24 12:06:12 Kid-Mac.local Installer[3474]: Env: HOME=/Users/KidNoob
Apr 24 12:06:12 Kid-Mac.local Installer[3474]: Env: USER=KidNoob
Apr 24 12:06:12 Kid-Mac.local Installer[3474]: Env: LOGNAME=KidNoob
Apr 24 12:06:12 Kid-Mac.local Installer[3474]: Env: SSH_AUTH_SOCK=/tmp/launch-6bZ1Un/Listeners
Apr 24 12:06:12 Kid-Mac.local Installer[3474]: Env: Apple_Ubiquity_Message=/tmp/launch-vrGAQ6/Apple_Ubiquity_Message
Apr 24 12:06:12 Kid-Mac.local Installer[3474]: Env: Apple_PubSub_Socket_Render=/tmp/launch-faovOF/Render
Apr 24 12:06:12 Kid-Mac.local Installer[3474]: Env: COMMAND_MODE=unix2003
Apr 24 12:06:12 Kid-Mac.local Installer[3474]: Env: __CF_USER_TEXT_ENCODING=0x1F5:0:3
Apr 24 12:06:12 Kid-Mac.local Installer[3474]: Kombiniertes OS X-Update Installation Log
Apr 24 12:06:12 Kid-Mac.local Installer[3474]: Opened from: /Volumes/OS X 10.8.3 Update Combo/OSXUpdCombo10.8.3.pkg
Apr 24 12:06:12 Kid-Mac.local Installer[3474]: Product archive /Volumes/OS X 10.8.3 Update Combo/OSXUpdCombo10.8.3.pkg trustLevel=501
Apr 24 12:06:12 Kid-Mac.local Installer[3474]: JS: Package Authoring Error: Exception thrown while running volume check. TypeError: 'null' is not an object (evaluating 'my.target.systemVersion.ProductVersion')
Found the solution with the ServerVersion.plist but there is nothing in my CoreServices folder.
Thx for Help.

Okay,
finally I reinstall Mountain Lion,
CMD+R, New Install!
The only thing, you have to Install the newest Java Version, thats it!

Premiere Pro Update Failure: Adobe Premiere Pro CC 2014.0.1 Update Installation failed. Error Code: U44M2P7

Hi,
I can't seem to update Premiere Pro. I get the following message:
Adobe Premiere Pro CC 2014.0.1 Update
Installation failed. Error Code: U44M2P7
Have tried the patch, no dice. Need to avoid re-install.
Would like an Adobe staff member to step up and help out on this.
Thanks

U44.. update error http://forums.adobe.com/thread/1289956 may help
-more U44.. discussion http://forums.adobe.com/thread/1275963
-http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html
-http://helpx.adobe.com/creative-suite/kb/error-u44m1i210-installing-updates-ccm.html
or
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Windows 8 installation failure with German language pack

Hi,
I have a Lenovo ThinkPad Edge E330 with Windows 8. We just received it over Xmas - nice product. Just one Thing so far: I can't get the German language pack installed. Language, Keyboard layout and other regional Settings are set to German. After downloading the German language pack through Language->German->options->Download and Install Language pack (German Language Pack - Windows 8 for x64-based Systems - (KB2607607) [de-DE_LP])I always run into the following error during the Installation (download seems to be fine, error happens after about 2/3 of the Installation - if you believe the Progress bar). From the Event Viewer:
Installation Failure: Windows failed to install the following update with error 0x80070002: German Language Pack - Windows 8 for x64-based Systems - (KB2607607) [de-DE_LP].
I already tried quite some stuff without success: no pending Upgrades, several reboots, switching off Firewall/anti-Virus, selective reboot just with Winodws Services and Startup stuff, ... No success.
Does anybody have seen a similar Problem? Anybody with a solution to get the German language pack finally installed?
Thanks in advance for your Support,
Ingo
Event-Details:
System
Provider
[ Name]
Microsoft-Windows-WindowsUpdateClient
[ Guid]
{945A8954-C147-4ACD-923F-40C45405A658}
EventID
20
Version
1
Level
2
Task
1
Opcode
13
Keywords
0x8000000000000028
TimeCreated
[ SystemTime]
2012-12-28T10:06:26.588367000Z
EventRecordID
2032
Correlation
Execution
[ ProcessID]
388
[ ThreadID]
2640
Channel
System
Computer
Lenovo-PC
Security
[ UserID]
S-1-5-18
EventData
errorCode
0x80070002
updateTitle
German Language Pack - Windows 8 for x64-based Systems - (KB2607607) [de-DE_LP]
updateGuid
{B9991A98-7903-4A91-B17A-818B1C1D9633}
updateRevisionNumber
200
serviceGuid
{9482F4B4-E343-43B6-B170-9A65BC822C77}

Hi SOL
For more information , please find the below download link.
http://software.cisco.com/download/release.html?mdfid=282806052&release=8.6.6&relind=AVAILABLE&flowid=221&softwareid=282774363&rellifecycle=&reltype=latest
Thank you
please rate all useful information

Itune installation failure

I am having an installation failure issue with my itunes 11 software. File is corrupted and i don't know what to do. I've un-install and re-installed the software three times and continue to get the same error message. It states that "This copy of ITunes is corrupted or is not installed correctly. Please reinstall Itunes"

I went a step further than before and got itunes running again.
The Updater had also installed Quicktime.
I launched quicktime, it appeared to be configuring and then launched. Then when I run Itunes now it is working...
Hope this is your problem also.

Adobe Player for Embedding installation failure

Multiple tries but only failure - have tried both the automatic update and also the standalone installer. Zero sucess. Since I have CS5 Master Collection hate to wate the better part of the day doing a clean re-install. Here is my most recent update log file.
Any suggestions on what I should try are welcome!
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 3.0.122.0
Win OS version: 6.1.0.0 64 bit Type: 1
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 185.497 miliseconds (0.185497 seconds) DTR = 21.5637 KBPS (0.0210583 MBPS)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: C:\Users\Admin\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAPE3_Win64_NoLocale\3.1\Setup
Updating media info for: {F9997A85-B21A-48E4-9C8A-7E1352AB1C62}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name:
Path: C:\Users\Admin\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAPE3_Win64_NoLocale\3.1\Setup\pay loads\AdobeAPE3_x64-mul-230810150122\Install.db
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,3.0.122.0]
----------------- CreatePayloadSession: machine is x64 ---------------
[    4956] Sun Nov 14 07:48:25 2010 INFO
______ Verify Dependency Subscribers ______
Overwrite property "extensionsOnly" to: 1
Overwrite property "mode" to: silent
Overwrite property "patchesOnly" to: 1
Overwrite property "workflow" to: updater
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {F9997A85-B21A-48E4-9C8A-7E1352AB1C62} Adobe Player for Embedding x64_3.1_AdobeAPE3_x64-mul is: false
Action string for {F9997A85-B21A-48E4-9C8A-7E1352AB1C62} Adobe Player for Embedding x64_3.1_AdobeAPE3_x64-mul is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: C:\Program Files\Common Files\Adobe\APE\3.1
[    4956] Sun Nov 14 07:48:26 2010 INFO
Payloads passed preflight validation.
Call PreSession Custom Hook
Calling the custom action code for pre-install for payload {F9997A85-B21A-48E4-9C8A-7E1352AB1C62}
::START TIMER:: [Payload Operation :{F9997A85-B21A-48E4-9C8A-7E1352AB1C62}]
[    5276] Sun Nov 14 07:48:26 2010 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Extracting assets...
Extracting assets complete. Number assets: 1
CustomizedPatch property not found in database
Beginning installation for payload at C:\Users\Admin\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAPE3_Win64_NoLocale\3.1\Setup\pay loads\AdobeAPE3_x64-mul-230810150122\Install.db
[    5276] Sun Nov 14 07:48:26 2010 ERROR
6 Command ARKPatchCommand failed.
[    5276] Sun Nov 14 07:48:26 2010 INFO
Completing installation for payload at C:\Users\Admin\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAPE3_Win64_NoLocale\3.1\Setup\pay loads\AdobeAPE3_x64-mul-230810150122\Install.db
[    5276] Sun Nov 14 07:48:26 2010 ERROR
6 Error rolling back command ARKPatchCommand
[    4956] Sun Nov 14 07:48:27 2010 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{F9997A85-B21A-48E4-9C8A-7E1352AB1C62}] took 1024.22 miliseconds (1.02422 seconds) DTR = 3.90539 KBPS (0.00381386 MBPS)
User specified overrideFile:
Calling the ROLLBACK custom action code for pre-install for payload {F9997A85-B21A-48E4-9C8A-7E1352AB1C62} Adobe Player for Embedding x64_3.1_AdobeAPE3_x64-mul
No operation. We're done:
Updating driver data - Action: Remove driver entry
Updating driver data successful. Driver entry was removed. ARP estimated size 0KB
[    4956] Sun Nov 14 07:48:29 2010 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[    4956] Sun Nov 14 07:48:29 2010 ERROR
The following payload errors were found during install:
- Adobe Player for Embedding x64_3.1_AdobeAPE3_x64-mul: Install failed
[    4956] Sun Nov 14 07:48:29 2010 INFO
Call PostSession Custom Hook
:: END TIMER :: [Total Timer] took 7290.45 miliseconds (7.29045 seconds) DTR = 144.298 KBPS (0.140916 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 4 error(s), 0 warning(s)
ERROR: 6 Command ARKPatchCommand failed.
ERROR: 6 Error rolling back command ARKPatchCommand
ERROR: The following payload errors were found during install:
ERROR: - Adobe Player for Embedding x64_3.1_AdobeAPE3_x64-mul: Install failed
Search the same string above to find when the error occured.
Exit Code: 7 - Unable to complete Silent workflow
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

As an update to my previous post about the installation failure. I chatted with Adobe Customer Service but they were unable to help and told me to call tech support - last time I did that I was unable to resolve the problem after spending about 2 hours on the phone and they are only open during the week.
I solved the problem by:
1) Deactiviating CS5 Master Collection on my computer
2) Uninstalling the software from the control panel (I did not remove the serial number as I was planning on re-installing.
3) Downloading and running the Adobe CS5 Cleanup tool.
4) Reinstalling CS5 MC.
5) Downloading and installing all of the updates to bring the install up to date.
I am glad it is working as it should but really had better things to do with the 4-5 hours this took to do. Would be nice to have a tool to fix these types of problem without having to go thru the above especially considering the price the software costs...

OS X update installation failure problem

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