OS X won't recognize camcorder

have a new macbook, and just got a Canon Optura 500 camcorder. When I connect the camcorder under OS X, nothing happens. I have Windows XP installed using bootcamp. When I run Windows, it automatically recognizes the camcorder and prompts me for how'd I'd like to download the videos. Therefore, I know the camcorder is fine and there is an issue with OS X.
I find this surprising, since the Mac commercials talk about how things "just work" with a mac (and even use a camera as an example). How can I get OS X to recognize this camcorder and download the videos so I can start editing my videos with iMovie?

I'm using Firewire (otherwise it wouldn't have worked under Windows, either since USB only accesses still photos on the SD card rather than the tape). I open up iMovie, but it doesn't prompt me to do anything since it doesn't recognize the camcorder as any sort of storage device. The one thing it does do when I plug in the camcorder under OS X is it'll open Canon Image Browser, but then Image Browser will say "No Camera Detected" once it starts up.

Similar Messages

I have to upload video from my hewlett packard t200 camcorder to my mac. but mac won't recognize the camcorder files. i even bought flip4mac by tele stream which so far is useless. please help me use my camcorder with my iMac os mountain lion 10.8.2

i have to upload video from my hewlett packard t200 camcorder to my mac. but mac won't recognize the camcorder files. i even bought flip4mac by tele stream which so far is useless. please help me use my camcorder with my iMac os mountain lion 10.8.2
i tried to get the installation disc for the camcorder but mac wont' recognize it becaue it is windows based i guess.
i just bought the camcorder a few months ago and when my computer crashed thought i'm finally getting a mac...it's been a costly venture which has resulted in more frustration than before my pc.
now the things i want to use with my mac that i thought would be even simpler...are not even useable...
help

That camera shoots H.264 in an .avi wrapper.
You will have to transfer the files via the Finder.
Get a free copy of MPEG Streamclip and convert them to QuickTime .mov using the H.264 codec if you are presumably editing in iMovie.
Note that your list of video codecs won't look like mine as I have Final Cut Pro, but H.264 is definitely an option for you.

Elements 3 won't recognize a camcorder

Have version 3 installed. It won't recognize a Sony digital camcorder which it has in the past. Used both USB and firewire. Firewire works with Microsoft Movie Maker Using Windows XP.
Also have version 4.0 but didn't install it because of the negative comments I read on forums such as this one.
May have to reinstall version 3 to solve problem. Other question is, should I reinstall 3 or install 4? Or should I just buy the new version 7 bundle?
Any suggestions on how to get version 3 to recognize the camcorder? Or, if not, which version is the most stable, etc. I have not progressed to HDV or Blue Ray yet and have no need for this capability. At least, I don't think I do.
Thanks for your input.

Using only the FW connection, as PE cannot work with the USB connection, if WMM can see your camera (is that what comes up, when you plug it in, and turn it on?), it does sound as though something is getting in the way with PE.
I've seen instances, where the exact order of things seem to affect the operation of a Capture operation. These seem to be camera and system specific.
Try plugging in (FW only) the camera, turning it on, letting the Windows pop-up come up and exit out of that. THEN, start PE. Does this help? If not, power-off the camera and unplug it. Cancel any pop-ups about hardware unplugged, should you get any. Start PE. Plug in the camera, and then power it up. Exit any pop-ups, and put PE into Capture Mode. Does this work?
If still no go, then try plugging in the camera, but NOT turning it on yet. Start PE, go into Capture Mode, and THEN turn on the camera. Exit out of any pop-ups. Does this work?
Note: always plug/unplug the camera with the power OFF. Though there has been discussion on this (as most camera FW ports are 4-pin and unpowered), but be safe. No power on, when you plug/unplug. I even turn off power to the computer, when doing the plug/unplug operation, but then one could not have PE going, without always having the camera plugged in, but powered off. Just be careful with the plugging of the FW into the computer. We do not want a fried FW port on either your camera, or your computer. Yes, there is a little "catch-22" involved with my above suggestions.
Steve's suggestion to use WinDV is a good one, and might save you bothering with the test. Most folk do not have a problem with a FW-attached mini DV tape camera and Capturing via PE.
Good luck,
Hunt

Then new version of IMovie imported nearly all of my video and then suddenly closed. Now it won't recognize the video that it stil hasn't imported? I took the sd card out of the canon camcorder but still won't recognize or import it. Is there a cache t

Then new version of IMovie imported nearly all of my video and then suddenly closed. Now it won't recognize the video that it stil hasn't imported? I took the sd card out of the canon camcorder but still won't recognize or import it. Is there a cache that needs cleared?

Did you get any joy with answering this?
My first thought was that maybe when you imported you chose to leave the files in place rather than copy then to the iMovie library..but I can't see where that option is now.
I too have created a short movie from load f clips..but can't export or share either..the 'Share 'menu is empty..you go to it and no sub menu appears.

IDVD won't recognize imovie project

Hello people.
I have an 09 Mac desktop computer. I have now made seven iMovie projects ranging from ten minutes to almost two hours. Each time I shared the project with iDVD to burn the finished product to disc. Each time I made sure I could play back the movie on our DVD player.
I was able to play back each of these movies on my computer as the files ( I am assuming they were files ) were automatically stored in a movies folder right after they were shared with iDVD from iMovie. Since they take up space on the hard drive, I decided to store the files on an external hard drive. I believe each one copied to the hard drive. Once each one was on the hard drive, I made sure I could play it back. Then I trashed each file on the computer, again making sure right after that I could still play each file on the external drive. They would open in iDVD and I could play them. All was good.
Recently I made another iMovie project of my children's high school play. As I did before, I shared it with iDVD and it appeared to be working as usual. It was to take approx. 30 minutes to create the movie from the project. HERE IS MY FIRST PROBLEM! Usually after the movie is created, it then opens in iDVD and from here I can burn to disc. iDVD did not open! I tried a couple of times and nothing. I then tried a short 30 second clip from iMovie with no titles or transitions or anything. This worked. iDVD opened after creating the short movie. My project is an hour long. Consequently with this project I shared it with the media browser and made it into an avi file. I then used a program ( Toast ) that came with my Roxio Converter ( VHS to DVD ) software to burn the movie to disc.
HERE IS MY NEXT PROBLEM! I went to view the movies on my hard drive and iDVD won't recognize them. It says it can't find the missing audio and video files. Can anyone help me with this?
Thanks

Hello darrenfromnanaimo
Cross your fingers for a satisfactory answer to the "NEXT PROBLEM." When you copied the iDVD files to your external drive and deleted them on your computer -- hopefully you just deleted the iDVD files and not the iMovie files. If that's the case, you can reconnect the external iDVD files to the original iMovie files and you're back in business (open the external iDVD project and use it's browser to find the original iMovie files). If the iMovie files were deleted, that's a more difficult problem -- you'll need to recreate the iMovie files (re-import from the camcorder and re-edit), or you'll have to "rip" your DVDs back into an electronic file (which gives you only the finished product of your original editing, with slightly degraded video resolution).
John

IMOVIE 6 won't recognize DV camera while IDVD is encoding or burning

I am in the process of encoding and burning a dvd in idvd 6. Given the length of this process, I want to also import some video into an imovie 6 project. However, while idvd is encoding, imovie won't recognize my camera.
I understand I can stop idvd, but then will I lose the encoding that has already occurred?
Will imove recognize the camera if I launch idvd after beginning the import into imovie?
Is there a software fix that will prevent idvd from monopolizing the firewire port when it is just encoding video from an imovie project?
This is a very irritating conflict given the time encoding takes in idvd.
Thanks,
Knapper
Dual 1 GHz PowerPC G4 Mac OS X (10.4.5)

As Sue suggests, it's not surprising that iDVD doesn't want you to access the camera with iMovie. It's not unusual for applications that perform FireWire-intensive functions—as both iDVD and iMovie do—to want to control the device. If iDVD can't control the camera, it may not be able to perform a task you want it to do. (Remember, iDVD offers several camcorder-dependent functions, including OneStep DVDs.)
While it may be a bit treacherous, you CAN go behind iDVD's back to get it done. The trick is to grab control of the camera before iDVD does. So Quit iDVD after you create, then save the iDVD project, then grab control of the camera with an iMovie HD project, THEN re-open the iDVD project and start encoding. (I tested exporting the iDVD project to a disk image, which is probably safer than burning a physical DVD. Use Disk Utility later to burn the disk image to a physical DVD.)
The iMovie video looked fine here, but your mileage may vary.
Karl

Mac won't recognize my Sony DRX-830UL-T DVD burner

Hi,
I have successfully used this burner in the past, but for some reason now my computer won't recognize the existence of my burner. When I go to Toast and attempt to burn movies, it only recognizes the DVD machine that comes with the computer, which does not burn DVDs. I believe I have it connected right. It's plugged in, and on. the top cord is connected. Please any help you could provide would be great. Something always seems to go wrong when I try to make a home movie! Thanks!

That's a High Definition camcorder with CMOS not CCD chip so it's recording at 1080i I believe ...
It has an s-videdo output and others have had success with iMovie etc. using that feed.

New iMac keyboard won't recognize devices

My new iMac won't recognize my iPod when I plug it into the keyboard. I have to plug it into the display . This is tough because of it's location. Anyway to make the keyboard recognize?
Also, neither keyboard nor display will recognize my JVC camcorder of about 1 year old.
Thanks. Customer Service allows me to book a call back for today but they call back to say they are closed.....

HI,
Go here for a list of compatible camcorders.
http://support.apple.com/kb/HT1014
Always connect the iPod to the USB port on the back of the iMac, not the keyboard.
Why is it difficult to connect to the display?
Carolyn

ITunes won't recognize iPod Nano (1GB, 1st generation)

I have been having problems Sync'ing my iPod nano with iTunes, however, the more I read help articles and follow the steps, the worse the problem gets. (I'm on a PC using Windows XP)
I've gotten to the point where I updated my iPod software in Disk mode (up until then it was being recognized only in Disk mode), but when iTunes failed to recognize it when not in Disk mode I preceded to restore my iPod to factory settings, as instructed in the help articles.
Now, up until then, I still had music in my iPod, and I was being able to charge it and listen to my music even though I couldn't sync the iPod anymore. After restoring, I not only lost my music (which I was aware of), but it STILL did not fix my problem. So I started to get annoyed.
I then noticed that my iPod was being recognized by My Computer, just not by iTunes, so I began to perform the steps indicated in the following article:
http://docs.info.apple.com/article.html?artnum=93716
I restarted my iPod service - no luck
I removed iTunes - no luck
I emptied my Temp directory and restarted...
That's when iTunes stopped recognizing my iPod altogether, not even in Disk mode. Not only that, but it seems to have affected the iPod itself, since it won't turn off or exit Disk mode anymore. So now I'm scared of going though with any more steps on whichever "help" articles and making the problem even worse than it already is (if that's possible).
The only other information I can provide is that windows is still recognizing my iPod, no problem, and when I connect my iPod, iTunes actually launches... but DOESN'T recognize a thing. So I ran a diagnostics using iTunes and here's what I got (iPod diagnostics):
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
INTEL_ D945GCL_
iTunes 7.3.2.6
iPodService 7.3.2.6 is currently running.
iTunesHelper 7.3.2.6 is currently running.
Current user is an administrator.
The current local date and time is 2007-08-30 11:53:26.
Connected Storage Devices:
Unidade de disco, MAXTOR STM3160211AS, Bus Type ATA, Bus Address [0,0]
Unidade de disco, MAXTOR STM3160211AS, Bus Type ATA, Bus Address [0,0]
Unidade de disco, Apple iPod USB Device, Bus Type USB
Universal Serial Bus Controllers:
Standard Universal PCI to USB Host Controller. Device is working properly.
Standard Universal PCI to USB Host Controller. Device is working properly.
Standard Universal PCI to USB Host Controller. Device is working properly.
Standard Universal PCI to USB Host Controller. Device is working properly.
Standard Enhanced PCI to USB Host Controller. Device is working properly.
No IEEE 1394 Host Controller found.
Connected Device Information:
IPOD (H:\), iPod nano running firmware version 1.3.1
All green lights, and as you can see, according to iTunes, NO PROBLEM! Except that it won't recognize the iPod that the disgnistics says exists and reads... ?!?!?!
If anyone could shed some light on my situation, i would be VERY greatful!

My IPod Nano will charge when connected to my computer but it won't come up on My Computer or iTunes. So I can't update the songs. I've already tried reseting the iPod. Does anybody know what I can do to fix it.

I just downloaded the latest version of iTunes on my PC, Window 8 and now it won't recognize my iPhone 4. The device never shows in the menu bar

I just upgraded to 11.1.4.62 and now my iTunes won't recognize my iPhone 4. The device never shows in the menu bar

Hello there.
The following Knowledge Base article provides some great, in-depth steps for troubleshooting your issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Adobe won't recognize that I uninstalled CS on old computer, won't let me activate on new computer

Adobe won't recognize that I uninstalled CS on my old computer, won't let me activate it on new computer.

Yes, uninstalling is not the same as deactivating. Call support to reset activations.
Mylenium

Please Help - My iTunes library won't recognize my iPod classic

My iTunes library won't recognize my iPod classic 80gb. I try doing the trouble shooting steps on apple, but they still did not work. Any help would be greatly appreciated. I'd love to add some newer music to my old iPod for listening in the car or when travelling. Thanks a lot.

Hello dmbnewfie,
Welcome to the Apple Support Communities!
I understand that your iPod classic is not being recognized in iTunes when you connect it to your computer. I know you have tried some troubleshooting on the Apple website as well, but without knowing which steps you have completed, I would suggest working through the attached iPod classic Troubleshooting Assistant.
Apple - Support - iPod - iPod classic Troubleshooting Assistant
Have a great day,
Joe

TS3988 I changed my Apple ID to my new email address successfully for the iTunes and App store but it won't work for iCloud and it won't recognize my password. I read that this can't be done. How am I supposed to get into iCloud?

I changed my Apple ID to my new email address successfully for the iTunes and App store but it won't work for iCloud and it won't recognize my password. I read that this can't be done. How am I supposed to get into iCloud? I plan on getting rid of my old email address which is my old Apple ID so how is that going to work?

Same question Wish someone had replied!
I changed my Apple ID to my new email and now cannot find any way to access icloud. Unfortunately I had allowed icloud to hijack my airbook files, so of course I am afraid I will lose them tomorrow when I exchange my iphone for a new one and cannot keep an icloud account i cannot access. What a poor sync system! Really atypical for apple!

Deskjet 3050 won't recognize wireless network anymore.

Product: HP Deskjet 3050
Operating system: Windows 7-64 bit
Printer quit printing wirelessly. Using the control panel on the printer, I restored defaults. Now it won't recognize any wireless networks. I have unplugged computer, but that didn't help. I don't want to unplug my router, because I will lost all my DVR items (we are on AT&T uverse). Any tips?

Run a Wireless Network Test from the Network menu of the front panel. What does it say?
If everything is OK (which I suspect), re-install the printer with the temporary use of a USB cable just as you did originally when you installed it.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

HP Envy 5530 - computer won't recognize that the printer is on the same network

Product Name: HP ENVY 5530
OS: Windows 8.1
No changes made to system before issue occured
I bought this wireless printer last week (5-13-14). I have a working printer that was connected to my husband's work laptop via USB cable, but needed one to connect to our family computer, which is in a different room with the modem/router. My husband travels for work, so I want to be able to print without disturbing him and while he is away on business. I turned the printer on and connected it to my network with the password and printed out the network settings and the wireless report. There are about 8 other wireless networks in range of my printer (we're in a residential neighborhood), but we aren't having a problem with it connecting to someone elses stuff. I went online to download the driver software and it downloaded fine. I clicked on the desktop icon to launch the control panel for the printer and it opened up for me to install the printer. I went through every step and it won't recognize the IP address or the name of the printer, and therefore won't open up for me to do any scanning. Both the printer and PC are connected to the same network, but they won't recognize each other when it comes to going through the HP software to scan or print. I can go into word or something to print and it will let me print wirelessly, but it won't do anything from the control panel of the print software because it thinks the printer hasn't been installed. I've had Windows 8 on this computer since I bought it in 2012, but I have the computer defaulted to go to my desktop instead of the start screen, so I don't know if that makes a difference. I am going to go ahead and remove the device and uninstall everything so I can try again later. If I had known this was going to be a problem, I would have not bought the printer and just kept on doing what we'd been doing.

Hello SarahD_07,
Welcome to the HP Support Forums!
I understand you are having some troubles getting the Envy 5530 printing wireless on Windows 8.1. Are you able to take the I.P address of the 5530, type it into the address bar of your web browser and hit enter. Does it load a page about the printer?
Run the Print and Scan Dr to see if it can clear up the scanning issues if you can view that above page.
I will look out for your reply,
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

OS X won't recognize camcorder

Similar Messages

Maybe you are looking for