OS X Yosemite made my Mac Book Pro really slow. Please Help. I've had this Mac for less than 6 months and worked fantastic until now.

I've had this Mac for less than 6 months and worked fantastic until now. I'm not 100% familiar with Mac so any help would be helpful. Thanks!

Please describe the problem in as much relevant detail as possible. The better your description, the better the chance of a solution.
For example, if the computer is slow, which specific actions are slow? Is it slow all the time, or only sometimes? What other changes did you make, if any, just before it became slow? Have you seen any alerts or error messages? Have you done anything to try to fix it? Most importantly, do you have a current backup of all data? If the answer to the last question is "no," back up now. Ask if you need guidance. Do nothing else until you have a backup.

Similar Messages

  • My daughter reset her Mac book Pro to the factory settings by her doing this did we loose all the pictures and stuff that was on the computer before

    My daughter reset her Mac book Pro to the factory settings by her doing this did we loose all the pictures and stuff that was on the computer before

    If by resetting to factory settings you mean she erased the drive and reinstalled the operating system, OS X, then yes all data thatwas on it is gone. That is why apple included time machine so you can make backups of your data.

  • Ive had my 13 inch macbook pro for less than 30 days and the battery health has gone down to 92% and the computer itself is so slow...i paid %50.00 for an OLD windows computer with 512 mb of ram and it is much faster..is this normal for mac??

    Ive had my 13 inch macbook pro for less than 30 days and the battery health has gone down to 92% and the computer itself is so slow...i paid $50.00 for an OLD windows computer with 512 mb of ram and it is much faster..is this normal for mac?? Also, apple says there is nothing they can/wil do even though i got the apple care....i mean really? $50.00 for 2002 computer with windows XP and 512mb of ram and a single core processor......faster and more usable than $1400.00 computer with 4gb of ram and dual core processor.....***???

    Willtc92 wrote:
    Ive had my 13 inch macbook pro for less than 30 days and the battery health has gone down to 92% and the computer itself is so slow...i paid $50.00 for an OLD windows computer with 512 mb of ram and it is much faster..is this normal for mac??
    obviously not.
    Ive had my 13 inch macbook pro for less than 30 days and the battery health has gone down to 92% and the computer itself is so slow...
    Give examples of how it is slow.

  • Mac book pro getting slow. Help me.

    I have a macbook pro 13" 2011 model. And what I noticed now is that my mac is getting slow even though I didn't use any apps at all. My free memory is still 60 gig something so I don't think this could be the reason why it's getting slow. Any help? I already deleted other big apps and programs. Even though I don't use any program, the mac is getting slow now... what should I do? do i need those mac keeper thing? thanks for the help!

    How's it going Crampy?
    By the % on the CPU Processes.
    Whatever is using the most CPU Processes is the one giving the most issue.
    If you're using Firefox, Safari or Google, see if it's loading flash on activity monitor.
    You will see under %CPU how much of the CPU is actually being used by that application.
    The higher the percentage, the slower you get and the hotter your MB Pro gets.

  • Mac Book Pro really slow

    My mac book just recently became really slow. I have been on sites that have a good amount of popups, so could that be the problem? also, how can i speed it back up? It takes forever to open any app, close any app, write something, for it to do literally anything. any one know what is wrong with it?
    thanks in advance!!!

    First, back up all data immediately, as your boot drive might be failing.
    There are a few other possible causes of generalized slow performance that you can rule out easily.
    Reset the System Management Controller.
    If you have many image or video files on the Desktop with preview icons, move them to another folder.
    If applicable, uncheck all boxes in the iCloud preference pane.
    Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
    Check your keychains in Keychain Access for excessively duplicated items.
    Boot into Recovery mode, launch Disk Utility, and run Repair Disk.
    Otherwise, take the steps below when you notice the problem.
    Step 1
    Launch the Activity Monitor application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
    Select the CPU tab of the Activity Monitor window.
    Select All Processes from the menu in the toolbar, if not already selected.
    Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
    Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
    Next, select the Disk Activity tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in and Writes out.)
    Step 2
    If you have more than one user account, you must be logged in as an administrator to carry out this step.
    Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Select the 50 or so most recent entries in the log. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
    When posting a log extract, be selective. Don't post more than is requested.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long.

  • MacBook Pro running slow please HELP..!!!

    Hi
    Need some help, my MacBook Pro is running slow it takes like 10 - 13 minutes to start, most of the times when I'm going to type something, it doesn't matter which app do I use (Facebook, messages, search on google, it get stuck once in a while and the beach ball appears for a few seconds and then works again, or when I navigate between apps and tried to click on something it takes a while and beach ball comes up I just  reinstalled OS X Yosemite again and ran CleanMyMAc and got almost 2 gb deleted, but still the same problem, I use this computer for work on java apps. I ran the EtreCheck and this is the result. Any help on how to kill spotlight? or any suggestions??
    EtreCheck version: 2.1.8 (121)
    Report generated April 14, 2015 at 10:26:47 AM CST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
        MacBook Pro - model: MacBookPro9,2
        1 2.9 GHz Intel Core i7 CPU: 2-core
        8 GB RAM Upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 52
    Video Information: ℹ️
        Intel HD Graphics 4000
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.3 (14D131) - Time since boot: 2:43:28
    Disk Information: ℹ️
        APPLE HDD TOSHIBA MK7559GSXF disk0 : (750.16 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 748.93 GB (725.60 GB free)
                Encrypted AES-XTS Unlocked Converting
                Core Storage: disk0s2 749.30 GB Online
        HL-DT-ST DVDRW  GS31N 
    USB Information: ℹ️
        Microsoft Microsoft Nano Transceiver 1.1
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Anywhere
    Problem System Launch Daemons: ℹ️
        [failed]    com.apple.mtrecorder.plist
    Launch Agents: ℹ️
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [failed]    com.apple.spirecorder.plist
        [loaded]    com.macpaw.CleanMyMac2.Agent.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac3.Agent.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac3.Scheduler.plist [Click for support]
        [running]    com.spotify.webhelper.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Spotify    Application Hidden (/Applications/Spotify.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        Flash Player: Version: 17.0.0.134 - SDK 10.6 Outdated! Update
        QuickTime Plugin: Version: 7.7.3
        JavaAppletPlugin: Version: Java 7 Update 75 Check version
        Default Browser: Version: 600 - SDK 10.10
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Java  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
           136%    Spotlight
            13%    WindowServer
             5%    Safari
             4%    SpotifyWebHelper
             3%    NotificationCenter
    Top Processes by Memory: ℹ️
        318 MB    java
        163 MB    com.apple.WebKit.WebContent
        137 MB    mds_stores
        137 MB    Google Chrome
        129 MB    Mail
    Virtual Memory Information: ℹ️
        484 MB    Free RAM
        3.83 GB    Active RAM
        3.24 GB    Inactive RAM
        1.03 GB    Wired RAM
        2.45 GB    Page-ins
        213 KB    Page-outs
    Diagnostics Information: ℹ️
        Apr 14, 2015, 07:42:25 AM    Self test - passed
        Apr 13, 2015, 03:18:21 PM    /Library/Logs/DiagnosticReports/CleanMyMac 2_2015-04-13-151821_[redacted].cpu_resource.diag [Click for details]

    I am having the same problem with my 2009 macbook pro. Here are the etrecheck results. Thank you for your help!
    EtreCheck version: 2.1.8 (121)
    Report generated April 14, 2015 at 6:36:53 PM MDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Mid 2009) (Technical Specifications)
        MacBook Pro - model: MacBookPro5,5
        1 2.26 GHz Intel Core 2 Duo CPU: 2-core
        2 GB RAM Upgradeable
            BANK 0/DIMM0
                1 GB DDR3 1067 MHz ok
            BANK 1/DIMM0
                1 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 272
    Video Information: ℹ️
        NVIDIA GeForce 9400M - VRAM: 256 MB
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.3 (14D131) - Time since boot: 0:58:49
    Disk Information: ℹ️
        ST9160314ASG disk0 : (160.04 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 159.18 GB (72.30 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        MATSHITADVD-R   UJ-868 
    USB Information: ℹ️
        Apple Inc. Built-in iSight
        Apple Internal Memory Card Reader
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
    Gatekeeper: ℹ️
        Anywhere
    Kernel Extensions: ℹ️
            /Library/Extensions
        [loaded]    com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
        [loaded]    com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
        [loaded]    org.virtualbox.kext.VBoxDrv (3.2.0) [Click for support]
        [not loaded]    org.virtualbox.kext.VBoxNetAdp (3.2.0) [Click for support]
        [not loaded]    org.virtualbox.kext.VBoxNetFlt (3.2.0) [Click for support]
        [loaded]    org.virtualbox.kext.VBoxUSB (3.2.0) [Click for support]
            /System/Library/Extensions
        [loaded]    com.Cycling74.driver.Soundflower (1.5.2) [Click for support]
        [not loaded]    com.beceem.BeceemAppleWiMAXAdapter (5.2.56d13) [Click for support]
        [not loaded]    com.fklt.driver (1.8.0) [Click for support]
        [not loaded]    com.novatelwireless.driver.3G (2.2.8) [Click for support]
        [not loaded]    com.novatelwireless.driver.DisableAutoInstall (1.2) [Click for support]
        [not loaded]    com.palm.ClassicNotSeizeDriver (3.2.1) [Click for support]
        [not loaded]    com.sierrawireless.driver.SierraDevSupport (2.0.2) [Click for support]
        [not loaded]    com.sierrawireless.driver.SierraFSCSupport (2.0.2) [Click for support]
        [not loaded]    com.sierrawireless.driver.SierraFSRSupport (2.0.2) [Click for support]
        [not loaded]    com.sierrawireless.driver.SierraHSRSupport (2.0.2) [Click for support]
            /System/Library/Extensions/NovatelWireless3G.kext/Contents/Plugins
        [not loaded]    com.novatelwireless.driver.3GData (2.2.8) [Click for support]
    Problem System Launch Agents: ℹ️
        [killed]    com.apple.AirPlayUIAgent.plist
        [killed]    com.apple.CallHistoryPluginHelper.plist
        [killed]    com.apple.CallHistorySyncHelper.plist
        [killed]    com.apple.cloudphotosd.plist
        [killed]    com.apple.cmfsyncagent.plist
        [killed]    com.apple.coreservices.appleid.authentication.plist
        [killed]    com.apple.Maps.pushdaemon.plist
        [killed]    com.apple.sbd.plist
        [killed]    com.apple.security.cloudkeychainproxy.plist
        [killed]    com.apple.telephonyutilities.callservicesd.plist
        10 processes killed due to memory pressure
    Problem System Launch Daemons: ℹ️
        [killed]    com.apple.AssetCacheLocatorService.plist
        [killed]    com.apple.awdd.plist
        [killed]    com.apple.coresymbolicationd.plist
        [killed]    com.apple.ctkd.plist
        [killed]    com.apple.diagnosticd.plist
        [killed]    com.apple.icloud.findmydeviced.plist
        [killed]    com.apple.ifdreader.plist
        [killed]    com.apple.installd.plist
        [killed]    com.apple.nehelper.plist
        [killed]    com.apple.sandboxd.plist
        [killed]    com.apple.softwareupdate_download_service.plist
        [killed]    com.apple.softwareupdated.plist
        [killed]    com.apple.tccd.system.plist
        [killed]    com.apple.wdhelper.plist
        [killed]    com.apple.xpc.smd.plist
        15 processes killed due to memory pressure
    Launch Agents: ℹ️
        [loaded]    com.carbonite.launchd.carbonitealerts.plist [Click for support]
        [running]    com.sophos.uiserver.plist [Click for support]
        [running]    net.culater.SIMBL.Agent.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [running]    com.sophos.common.servicemanager.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.google.GoogleContactSyncAgent.plist [Click for support]
        [loaded]    uk.co.markallan.clamxav.freshclam.plist [Click for support]
    User Login Items: ℹ️
        Firefox    Application  (/Applications/Firefox.app)
    Internet Plug-ins: ℹ️
        Flip4Mac WMV Plugin: Version: 2.4.4.2 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        Default Browser: Version: 600 - SDK 10.10
        AdobePDFViewer: Version: 9.5.5 [Click for support]
        OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
        Unity Web Player: Version: UnityPlayer version 3.1.0f4 [Click for support]
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
        DirectorShockwave: Version: 11.5.6r606 [Click for support]
        iPhotoPhotocast: Version: 7.0
    User internet Plug-ins: ℹ️
        fbplugin_1_0_3: Version: Unknown [Click for support]
        Picasa: Version: 1.0 [Click for support]
    Safari Extensions: ℹ️
        AdBlock
        Exposer
    3rd Party Preference Panes: ℹ️
        Flip4Mac WMV  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 159.18 GB Disk used: 86.88 GB
        Destinations:
            Time Machine Backups [Local]
            Total size: 0 B
            Total number of backups: 0
            Oldest backup: -
            Last backup: -
            Size of backup disk: Too small
                Backup size 0 B < (Disk used 86.88 GB X 3)
    Top Processes by CPU: ℹ️
             7%    photolibraryd
             6%    WindowServer
             4%    mtmd
             1%    InterCheck
             0%    mds
    Top Processes by Memory: ℹ️
        206 MB    firefox
        47 MB    mtmd
        46 MB    photolibraryd
        32 MB    mds_stores
        28 MB    InterCheck
    Virtual Memory Information: ℹ️
        40 MB    Free RAM
        449 MB    Active RAM
        429 MB    Inactive RAM
        369 MB    Wired RAM
        4.36 GB    Page-ins
        84 MB    Page-outs
    Diagnostics Information: ℹ️
        Apr 14, 2015, 05:30:19 PM    Self test - passed
        Apr 14, 2015, 12:43:03 PM    /Library/Logs/DiagnosticReports/firefox_2015-04-14-124303_[redacted].cpu_resour ce.diag [Click for details]

  • HT5019 unable to get turn on display after turning on the power button ,no caps lock is turning on too,even a light at unlock button to open display is not going down , mine was a late 2008 mac book pro ( 17 inch ).please help me to solve my problem

    unable to get my screen on even after turning on power button .
    light at display unlock was not going down ,
    no caps lock button turning on .
    please help me to rectify my problem apple community

    unable to get my screen on even after turning on power button .
    light at display unlock was not going down ,
    no caps lock button turning on .
    please help me to rectify my problem apple community

  • Z key in macbook pro pops up on right side. Little pin on scissor clip underneath has broken. No stress on computer, is this apple covered? Otherwise where do I get a new scissor clip. Less than 3 months old.

    On the Z key, the little scissor clip underneath on the right hand side has two little pointy bits which connect to the key, the top one of these has broken off and the key is barely hanging on, if pushed on the right side of the key, it pops up. I tried to push it back in but it keeps popping up.
    My mac is less than 3 months old. The computer has been treated well and has not been used rough or treated badly, I imagine it's just an accident while typing or a weak clip.
    Is this covered by Apple, if not where do I buy a new clip for under the key? -

    u can give try to using external enclosre and backup ur files. I hope u will get files back. or using external enclosre with ur hdd boot into Linux and try to mount ur harddisk.
    there are multiple no of tutorial to mount apple partion in Linux.

  • Why is my Mac Book Pro so slow?

    Hi my Mac Book Pro is running really slow. It takes ages to perform simple tasks such as opening apps and doing basic jobs. I have run a check on the computer using Etresoft and the results are pasted below. Can anyone see anything wrong or have any suggestions?  I have run Disk Utility and all fine. I have also cleared out loads of files on the hard drive and moved to a external one. Thanks.
    Problem description:
    Slow mac when opening software and asking them to do simple tasks
    EtreCheck version: 2.1.8 (121)
    Report generated 19 February 2015 09:34:40 GMT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Click the [Adware! - Remove] links for help removing adware.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Early 2011) (Technical Specifications)
        MacBook Pro - model: MacBookPro8,1
        1 2.3 GHz Intel Core i5 CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 438
    Video Information: ℹ️
        Intel HD Graphics 3000 - VRAM: 384 MB
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.9.5 (13F34) - Time since boot: 1:27:14
    Disk Information: ℹ️
        Hitachi HTS545032B9A302 disk0 : (320.07 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 319.21 GB (218.55 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        MATSHITADVD-R   UJ-898 
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
        Freecom Freecom ToughDrive 750.16 GB
            USB 2 (disk1s1) /Volumes/USB 2 : 750.15 GB (496.90 GB free)
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Adware: ℹ️
        Geneio [Adware! - Remove]
    Kernel Extensions: ℹ️
            /Library/Extensions
        [not loaded]    com.caiaq.driver.NIUSBAudio4DJDriver (2.7.0 - SDK 10.9) [Click for support]
        [not loaded]    com.caiaq.driver.NIUSBHardwareDriver (2.7.0 - SDK 10.9) [Click for support]
        [not loaded]    com.caiaq.driver.NIUSBTraktorAudio2Driver (2.7.0 - SDK 10.9) [Click for support]
        [not loaded]    com.caiaq.driver.NIUSBTraktorKontrolS4Driver (2.7.0 - SDK 10.9) [Click for support]
            /Library/StartupItems/ArcanaStartupSound/Resources
        [not loaded]    arcana.PRAM (6.1) [Click for support]
            /System/Library/Extensions
        [not loaded]    com.caiaq.driver.NIUSBAudio2DJDriver (2.4.20) [Click for support]
        [not loaded]    com.caiaq.driver.NIUSBTraktorKontrolX1Driver (2.5.1 - SDK 10.7) [Click for support]
        [not loaded]    com.native-instruments.driver.NIUSBDeviceHelper (1.1.0 - SDK 10.7) [Click for support]
    Startup Items: ℹ️
        ArcanaStartupSound: Path: /Library/StartupItems/ArcanaStartupSound
        Startup items are obsolete in OS X Yosemite
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [running]    com.macpaw.CleanMyMac2.Agent.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
        [loaded]    com.facebook.videochat.[redacted].plist [Click for support]
        [failed]    com.genieo.completer.download.plist [Adware! - Remove]
        [loaded]    com.genieo.completer.ltvbit.plist [Adware! - Remove]
        [failed]    com.genieo.completer.update.plist [Adware! - Remove]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
    User Login Items: ℹ️
        Flux    Application  (/Applications/Flux.app)
        iTunesHelper    UNKNOWN Hidden (missing value)
        Microsoft AU Daemon    Application  (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
        Dropbox    UNKNOWN  (missing value)
        NIHardwareAgent    Application Hidden (/Library/Application Support/Native Instruments/Hardware/NIHardwareAgent.app)
    Internet Plug-ins: ℹ️
        JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Default Browser: Version: 537 - SDK 10.9
        AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
        AdobePDFViewer: Version: 10.1.13 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.4.2 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
        iPhotoPhotocast: Version: 7.0 - SDK 10.8
    Safari Extensions: ℹ️
        Ghostery
        NinjaKit
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Native Instruments USB Audio  [Click for support]
    Time Machine: ℹ️
        Mobile backups: OFF
        Auto backup: NO - Auto backup turned off
        Volumes being backed up:
            Macintosh HD: Disk size: 319.21 GB Disk used: 100.66 GB
        Destinations:
            Time Machine Backups [Local]
            Total size: 0 B
            Total number of backups: 0
            Oldest backup: -
            Last backup: -
            Size of backup disk: Too small
                Backup size 0 B < (Disk used 100.66 GB X 3)
    Top Processes by CPU: ℹ️
            41%    Live
            12%    WindowServer
             7%    coreaudiod
             2%    CleanMyMac 2
             2%    Adobe Photoshop Elements
    Top Processes by Memory: ℹ️
        674 MB    Live
        228 MB    com.apple.WebKit.WebContent
        146 MB    CleanMyMac 2
        64 MB    mds_stores
        60 MB    Safari
    Virtual Memory Information: ℹ️
        83 MB    Free RAM
        1.29 GB    Active RAM
        1.31 GB    Inactive RAM
        1.05 GB    Wired RAM
        1.04 GB    Page-ins
        32 MB    Page-outs
    Diagnostics Information: ℹ️
        Feb 19, 2015, 08:04:58 AM    Self test - passed

    When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.  
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    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
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    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • How many problems do you need to have with a mac book pro to get it replaced i have had 6 problems and they say they have fixed everything and somthing new happends

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    You could try calling Apple and ask for Customer Relations.
    From Readers Digest-February, 2005
    How to Complain
          You call customer service to complain about a product, and you hang up angrier than when you started. That’s customer rage, a feeling experienced by millions of people with a major complaint, says Scott Broetzmann, president an American firm that tells companies how to offer the best customer service. His secrets to getting good service:
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    Keep it short
    Focus on one problem, and be succinct.
    Stick with it
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    Plead your case
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    Be nice
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  • My Mac Book Pro has slowed to less than a crawl (possibly from a worm or virus).  How do I make sure it's running at peak efficiency before I complain to comcast

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    See if exporting them helps:
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    Gene

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    Give this a try:
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    First, back up all data immediately, as your boot drive might be failing.
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    Step 1
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    When posting a log extract, be selective. Don't post more than is requested.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long.

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