OS5.1 did not install, phone doesn't work

I tried to download the OS5.1 update and install on my iPhone 4, but the installation failed. Now my phone just has an iTunes icon and connection symbol (telling me to connect to iTunes?), but nothing happens when I open iTunes. My device doesn't even show up!
Help!

take a look at the link   http://support.apple.com/kb/HT1808

Similar Messages

  • HT4623 I've installed the update and even resorted to the restore function. My phone doesn't work not. My screen shows a graphic of the usb connector with an arrow pointing towards and Itunes icon. It will do nothing else! HELP

    I've installed the iPhone update and now my phone doesn't work. I even chose the restore function. It went through all that and it still just shows the graphic of the usb and an arrow and the itunes icon. Help!

    Yes, I connected the phone to my iMac which is the original computer it is backed up on. From iTunes I had no option except to restore, which I did. Still no luck. Still just see the graphic. :-(

  • TS3992 i got problem updating my iphone 3g. my phone doesn't work now. it says no service and can not be activated.beside that it says insert sim even it has sim. please help me.

    i got problem updating my iphone 3g. my phone doesn't work now. it says no service and can not be activated.beside that it says insert sim even it has sim. please help me.

    I have just created this account to tell you that nothing would change if you restored your phone.
    The first NO SIM nuisance happened just a week ago. Nothing had been done to the phone before that. I pressed HOME + POWER buttons to restart the phone and SIM card was successfully recognized as if nothing had happened. Then I had a lucky week, not reminded of this issue at all.
    Today, however, the same problem keeps annoying me. I've used the same method to heal the phone but all I have done seems more like a placebo. So I tried the ultimate solution, restroing it in iTunes.
    Ridicuously, the moment I finished basic setup on the newly restored phone, the same NO SIM CARD INSTALLED message poped up.
    So IMO, it's not what you should do to erase and restore your phone.
    Plus, I called my native carrier and they said no such problems have been submitted. And since my nano SIM card is quite new (three months old), I'm not going to replace it.
    I googled this problem and found something on a Hong Kong webpage. The author of that thread points out that there is a flaw in the SIM card tray that prevents the phone from successfully recognizing SIM cards.
    And I really hope Apple could probe into this issue and give official solutions other than restarting / restoring the phone like an idiot.

  • My 10.8.3 update did not install properly citing an 'Unknown Error'. Now, my Mail and Mac App Store aren't working. What went wrong and how do i fix it ?

    My 10.8.3 update did not install properly citing an 'Unknown Error'. Now, my Mail and Mac App Store aren't working. What went wrong and how do i fix it ?

    I tried this and still have the same problems. If I open Address book or the Mac App Store I get the library rebuild popup and a hang. I created a fresh user and then things are better apart from the printing issue. Its clearly some 3rd party software issue but the crash logs are meningless to me. I used the excellent Etre check app from http://www.etresoft.com/etrecheck so I have a list of what is being loaded and can compare clean and crashed user info but as I cant work out which of the startup items, launch agents, launch daemons etc that  are causing the problem.
    I have eliminated Dropbox, Mac Keeper and Witness, and it isnt related to my exterrnal LED cinema dispay or my external thunderbolt drives, or any USB devices if thats any help to anyone else. Info from Etrecheck follows -
    Kernel Extensions:
              com.oxsemi.driver.OxsemiDeviceType00          Version: 1.28.7
              com.rogueamoeba.InstantOn          Version: 6.0.2
              com.rogueamoeba.InstantOnCore          Version: 6.0.2
              com.Cycling74.driver.Soundflower          Version: 1.5.3
    Problem System Launch Daemons:
    Problem System Launch Agents:
    Launch Daemons:
                 [not loaded] com.adobe.fpsaud.plist
                 [not loaded] com.adobe.SwitchBoard.plist
                 [not loaded] com.bombich.ccc.plist
                 [not loaded] com.dymo.pnpd.plist
                 [not loaded] com.intego.BackupManagerPro.daemon.plist
                 [not loaded] com.micromat.TechToolProDaemon.plist
                 [not loaded] com.microsoft.office.licensing.helper.plist
                 [not loaded] com.orbicule.witnessd.plist
                 [not loaded] com.sierrawireless.SwitchTool.plist
                 [not loaded] com.stclairsoft.AppTamerAgent.plist
                 [not loaded] org.macosforge.xquartz.privileged_startx.plist
                 [not loaded]          pcloudd.plist
    Launch Agents:
                     [loaded] com.divx.dms.agent.plist
                     [loaded] com.divx.update.agent.plist
                     [loaded] com.epson.epw.agent.plist
                     [loaded] com.lacie.raidmonitor.daemon.plist
                     [loaded] com.lacie.safemanager.daemon.plist
                     [loaded] com.micromat.TechToolProAgent.plist
                     [loaded] com.orbicule.WitnessUserAgent.plist
                     [loaded] org.macosforge.xquartz.startx.plist
    User Launch Agents:
                 [not loaded]          .DS_Store
                     [loaded] com.adobe.AAM.Updater-1.0.plist
                     [loaded] com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist
                     [loaded] com.digitalrebellion.SoftwareUpdateAutoCheck.plist
                     [loaded] com.divx.agent.postinstall.plist
                     [loaded] com.google.keystone.agent.plist
                     [loaded] com.propaganda.dejavu.dvmonitor.plist
                     [loaded] com.valvesoftware.steamclean.plist
                     [loaded] com.zeobit.MacKeeper.Helper.plist
    User Login Items:
              iTunesHelper
              Synergy
              TomTomHOMERunner
              Dropbox
    3rd Party Preference Panes:
              Déjà Vu
              Flash Player
              Flip4Mac WMV
              GR-55
              Paragon NTFS for Mac ® OS X
              Perian
              Printopia
              TechTool Protection
              Witness

  • Hi,i was about to update my software version of i phone 4,but suddnley power went off.now my phone is not recognised ,and my phone doesn't work,how to reinstall operating system,please help me.....

    hi,i was about to update my software version of i phone 4,but suddnley power went off.now my phone is not recognised ,and my phone doesn't work,how to reinstall operating system,please help me.....

    Put the device in DFU mode: http://www.iclarified.com/entry/index.php?enid=1034

  • IOS7 installed on itunes but it did not install on phone and cant use phone

    IOS7 installed on itunes but it did not install on phone and cant use phone    any help?

    yes i put the wifi adress in and the phone asks to restore from icloud or itunes, i click itunes and it shows that it is connected to itunes. my itunes says it is restored but my phone is stuck on the connected to itunes screen and will not let me into my phone

  • HT4859 I recently had to restore my phone to factory settings - I did a back up first but now my phone doesn't work, where can I find my contacts? Where can I find the back up?

    I recently had to restore my phone to factory settings - I did a back up first but now my phone doesn't work, where can I find my contacts? Where can I find the back up?

    Did you try restoring your iCloud backup?

  • Windows 7 (64-bit) did not install scanner part of 1310 Series 1315xi.,,

    Just bought 64-bit Windows 7, which  detected and reInstalled my All-in-One's Printer and Copier, working well, so I don't want to buy new,  but did  not  install  Scanner.   My 1310 Series installation disk was  not  for  Windows 7, actually, nothing past  Vista and XP, and   Win 7 doesn't  seem to be recognizing  even  new  dIsks, taking it in tomorrow for a D-Drive. Is   there  a  1310 Series  installation disk   for  Windows  7?   My All-in-One is actually year  2004 ,   1315xi,  and   when  I bought it,  only the Series disk would install  it.    The  printing and copying  equipment works   so  well  that  I  do  not  want  to  buy a  new  printer.   Would I have to first UnInstall  the whole thing to use  new  installation  disk  to  include  Scanning?  Thanks in  Advance.     
    This question was solved.
    View Solution.

    You need to have the TWAIN driver for the 1315xi in order to use the scanner.
    There is no Windows 7 scanner software available from HP.
    Please mark the post that solves your issue as "Accept as Solution".
    If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
    I am not a HP employee.

  • Connected ipad to win 7 computer to upgrade it thru itunes. Says ipad has latest version but did not install correctly. Appear to have lost everything

    Connected ipad to win7 computer to upgrade os as I needed to download an app. Says it has latest version but it did not install correctly. Ipad says hello,asks for language and location,wi-fi then options are set up as new ipad,restore from icloud or itunes backup. I think I have managed to backup over my good backup and lost everything. Ipad will not boot HELP

    Hello RodneySmart,
    Thanks for using Apple Support Communities.
    From what I understand about your issues is that your iPad will currently not turn on.  In attempt to resolve this issue please follow the steps in order below:
    Resolution
    If a single application is not responding or stops responding when it opens, you can force it to close.
    If the device is unresponsive or if certain controls aren't working as expected, restart your device.
    If the device remains unresponsive or does not turn on (or power on), reset your device.
    If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
    If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
    Let it charge for at least twenty minutes, then see if it starts normally.
    If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
    If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
    If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
    Connect the device to your computer and open iTunes.
    If the device appears in iTunes, select and click Restore on the Summary pane. Learn more about restoring iOS software.
    If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
    If the above steps do not resolve the issue, contact Apple.
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    Take care,
    Alex H.

  • HT4061 I have an iphone 3gs - the new ios 6.1 (?) upgrade has inabled my phone. I get a white apple on the screen. can't reset phone - doesn't work. what can I do besides take phone into Apple?

    I have an iphone 3gs - yes, an older iphone. 
    This morning apple had a msg that asked if I wanted to upgrade to the new ios 6.1 (?).  I said yes.  Now I can't use my phone.  I've tried hitting the power and other buttons.  I get a white apple on the screen. can't reset phone - doesn't work. what can I do besides take phone into Apple?  This *****!  I realize (now from reading internet) that my phone/system may be uncompatible.  Help!

    I have a 3GS (a true classic design!) and have upgraded it to 6.1 today.  The process did not go without a glitch - it took a few attempts to get the app's to sync but after detecting the ones causing an issue and deleting them it works - so far!  I have had issues about 50% of the numerous times a new OS is uploaded to this phone and always take the new OS with trepidation.  But at least you know there is a 3GS with 6.1 working OK.
    I suggest you do a fresh restart to the phone several times - without it being connected to the computer - to see if it gets its act together and starts.  I think it will.  Hold down the top 'power' button and front round control button until it shuts down - goes blank and dead.  Then press the top power button to re-activate - reboot - it.
    If that does not work then plug into your itunes computer, navigate in iTunes to see your iPhone and hopefully you will be able to sync it or at least 'restore iPhone' from the 'summary' tab.
    If you can not get onto the iphone perhaps you will still be able to sync if in iTunes by going - 'file' - 'devices' - 'sync iphone' or failing that try transfer purchases' and ultimately 'restore from back-up'.
    I had technical problems with my old 3GS (suffered a failed wireless antenna) so I took it to an Apple Store and they issued me with a service-replacement/reconditioned phone for a very modest charge.  So if worst come to the worst get a new phone that way!

  • My Bridge in Adobe CC 2014 did not install

    My Bridge did not install Photoshop CC

    Nobody can tell you anything without proper system info or other technical details. Just saying that it doesn't work is no good way to ask for help.
    Mylenium

  • A few weeks ago I had to reinstall itunes on my PC because the latest itunes update did not install properly.  Ever since doing that something called Mobile Me keeps popping up whenever I open email (outlook) and slowing it down. How do I remove MobileMe

    A few weeks ago an itunes upgrade did not install properly on my PC so I had to uninstall itunes and everything associated with it.  I was able to reinstall itunes and it works fine including syncing with my ipod.  However, now whenever I open my email (outlook) a box pops up stating MobileMe Services has stooped working. This happens a couple of times after I click to close the program.  This a nusance and really slows down getting to my email.  From what I've found MobileMe was something that used to be used by itunes to sync mobile devices but is no longer used by itunes.  I can't find a way to remove this MobileMe from my PC.  I've tried going into Contol Panel then Programs and Features to uninstall it but there is no button there to uninstall it.  Any suggestions on how this can be removed?

    Do you have a backup that you can restore from? Your old hard drive seems to be the problem.

  • My iphone 5 went into search mode and I can't place or receive calls or use the internet but my text messages work. Sprint had me do a master reset and my phone doesn't work at all now I can't get it past the activation. Will I have to pay in store?

    My iphone 5 went into search mode and I can't place or receive calls or use the internet but my text messages work. Sprint had me do a master reset and my phone doesn't work at all now I can't get it past the activation. Will I have to pay for repairs in store because I didnt get the Apple care plan when I purchased it. Sprint said it may be a phone problem not sure if I should take it to Sprint or Apple...I just need my phone

    I'm sorry to learn that you are not able to make/receive calls chelseabee! (ticket number removed) results indicate that there is no issues with the network or account provisioning. Since you have already done a hard reset http://vz.to/1gBkSJc (as per your post), I recommend exploring replacement options. If your phone is within the one year manufacturers' warranty we can provide a Certified Like New replacement http://vz.to/uyYF0o as long as no physical/liquid damage exist. If your phone has sustained physical/water damage and you have insurance, you can submit a claim to the insurance company online at this link http://bit.ly/07CrqPK
    AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport
    >> Edited to comply with the Verizon Wireless Terms of Service <<
    Edited by:  Verizon Moderator

  • MTP USB Device did not install

    New PC, Windows 7, Office 2010, My Blackberry desktop software does not see my 9530 Storm  I've downloaded new desktop software, but keep getting an error that my MTP USB device did not install when I connect my 9530 to the USB Port.

    BACK UP YOUR REGISTRY!!! Editing the registry can be (read: IS) dangerous and can cause no end of pain if done incorrectly.
    - To Back Up your Registry: Click START menu and click RUN. Type REGEDIT. Click File, then choose Export and type a name for the Registry Backup, something like REGBACKUP012015 or whatever works for you.
    - Click Export and let it export the registry to a file.
    - To fix the issue: Follow the folder tree on the left to: HKeyLocalMachine > System > Current Control Set > Control > Class
    - Find {EEC5AD98-8080-425F-922A-DABF3DE3F69A} down the LEFT hand side and click on it.
    - Under the list on the RIGHT hand side find UpperFilters
    - Right-Click UpperFilters and click Delete
    - Close the registry editor and restart your PC (without the iphone attached).
    - Once restarted and logged back in, plug in your iphone and voila!  Windows will actually choose the correct driver.

  • Media Encoder update 4.1 did not install correctly?

    I updated Production Premium package to 4.1 when it became available, 31. May.
    Now when I check updates, Adobe Media Encoder 4.1 update is still on a list. Somehow it did not install correctly.
    It is working OK and version shows 4.1.0.107.
    The only problem so far I've noticed is not connected to AME but Premiere: it do not accept .VOB files.
    Similar hardware (PC) / software combinations are working OK with other collagues here in our studio.
    If I install the AME update again, after downloading and installation "The updating process is finished"
    prompt pops up, but the update installation is not complete.
    What is preventing AME to install correctly?
    Just now I can not uninstall the complete package.

    First thank you Harm for trying to help.
    I'm just learning to use this forum. Your most useful hint was on another thread, and
    I could not give you points there. I've also found many of your other posts useful in these forums.
    Thanks for those as well.
    And because this is Premiere forum I prefer not to hassle with my After  Effects problems here.
    But no, I don't get full interface at all, just usual MS error message: "Color Finesse has encountered a problem and needs to close..."
    I think the most apparent reason is my heavy project, vast amount of material, lots of HD compositions and only 32 bit XP with 4 Gigs of RAM.
    When I tried to make a new HD project with less material, Color Finesse's full interface opened just fine.
    And because my project's color correction needs were simple foreground to background balancing for bluescreen shots, I managed to do it with Levels.

Maybe you are looking for