OSD Failure - Windows 7 - Blue Screen on First Boot in Full OS

Hi,
We are experiencing a really strange problem with our OSD which is hard to pin down. Our setup is SCCM 2012 R2 with 4 PXE enabled DP's (VMWare VMs) across 2 data centers and on seperate hosts and we are delivering Windows 7 (32 and 64) with recaptured WIM
files. Ouor deployments work fine for around a week and then they suddenly start experiencing a reboot look and blue screening at the first boot into the full OS.
This occurs on multiple different physical machines and we inject driver packages for different builds with WMI filters on motherboard as is common. The really weird part is that this will work for days then stop working. The only workaround we have is to
recapture the WIM file (we have a build and capture task sequence for this) and then it works again, even though the content and drivers are exactly the same from the same B+C task sequence. Even the windows updates are the same with no new ones. It doesn't
seem to be the drivers themselves but rather the process of DISM injecting them offline in windows PE which appears to break the registry. The last thing we see before blue screen is "Updating registry" in windows 7 boot.
These are the things we have tried are...
- Recapturing the WIM (works for around a week but not a fixed period)
- Host the WIM on a physical DP (to rule out VMWare) with only the WIM and a single driver package. Again this worked fine for a week or so.
- Built several different physical machines. All fine but when this stops, it stops for all of them
- If we remove all drivers but the LAN driver it can work but our testing has ruled out a specific bad driver as we have used different models of machine and if it was, then it would never work.
- We have set the TFTP block size to default of 1024 (we had it higher as 8192) to rule out the boot image being corrupted on download. It made no difference other than being a lot slower.
- Compared MD5 hashes for the WIM to rule out corruption.
- Removed and redistributed the WIM and drivers to different DP's (that it had never been on before)
The DISM.log on a failed device shows entries like
CBS Failed to unload offline registry: {bf1a281b-ad7b-4476-ac95-f47682990ce7}C:/Windows/System32/config/SOFTWARE, the client may still need it open. [HRESULT = 0x80070005 - E_ACCESSDENIED]
Any advice would be greatly appreciated. This question on
Dell's forum sounds very similar.
What we are really struggling with is why would the same WIM, with the same driver package, from the same distribution point, to the same physical machine, work every day for a week the permanently break? Aaargh!
Thanks everyone,
Shaun

Hi,
Have this problem been resolved? How?
Best Regards,
Joyce Li
We
are trying to better understand customer views on social support experience, so your participation in this
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Boot Camp was a response to public challenges at the time to see who could find how to install Windows on a Mac - which is totally okay thing.
Then you want Apple to do more than any normal PC vendor selling a laptop where people have to do things like deal with BIOS, drivers and all the things you have had to deal with, for Windows.
I'm not disagreeing, let alone arguing, I agree that hardware abstraction layer type stuff Apple would need to do. But I don't think Apple needs to do more than get Windows installed. Drivers, AV, and all the stuff that comes with Windows doesn't change. But it should not BSOD when you install something you are told you need.
I wouldn't be surprised though to see Windows 7 eventually support Apple hardware out of the box so to speak.
Cookie cutter answers are part of today's customer experience "level one" is no level at all, but a lot of times - and it takes a lot of work - to translate feedback and problems into "cook book" before you get to the troubleshooting (level 2 and above).
Which is why I read sites like MacIntouch; subscribe to MacFixit (tons of articles on a CD along with shareware). And books.
Nvidia has terrible drivers in OS X on the Mac Pro (workstation) while ATI has had very good drivers and OpenGL support.
I prefer to have more choice and freedom when it comes to drivers. As for engineering and how things get qualified (use to see even SCSI hard drives had to be qualified for both the OS; the controller to be used; driver version; firmware; etc).
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Back in the 70's I was introduced to "bleeding edge" but we would get premiere on-site support if we were willing to install, adopt, some new IBM service, software/hardware. And sometimes we were there on Sunday on holiday weekends.
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And pull 3rd party PCI Express controllers (FW800, SATA 1x, SATA 8x cards).
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Around the same time I had bought a new WD Caviar 750GB SATA drive.
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I thought it was something in Microsoft Windows Update that was causing my personal ****, not my equipment. And MS for their drivers. Somebody else's.
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Aug 29 23:56:03 eric-lawrences-MBP-2 sudo[269]: root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/Library/StartupItems/HWNetMgr/HWNetCfg
Aug 29 23:56:19 localhost com.apple.launchd[1]: * launchd[1] has started up. *
Aug 29 23:56:26 localhost mDNSResponder[18]: mDNSResponder mDNSResponder-212.1 (Jul 24 2009 22:34:12) starting
Aug 29 23:56:27 localhost pcscd[27]: Non-smartcard device launched pcscd [Vendor: 0X3F0, Product: 0X5711]
Aug 29 23:56:28: --- last message repeated 1 time ---
Aug 29 23:56:28 localhost configd[15]: network configuration changed.
Aug 29 23:56:28 eric-lawrences-MBP-2 configd[15]: setting hostname to "eric-lawrences-MBP-2.local"
Aug 29 23:56:30 eric-lawrences-MBP-2 configd[15]: network configuration changed.
Aug 29 23:56:43: --- last message repeated 1 time ---
Aug 29 23:56:43 eric-lawrences-MBP-2 /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow[55]: Login Window Application Started
Aug 29 23:56:44 eric-lawrences-MBP-2 bootlog[65]: BOOT_TIME: 1251554179 0
Aug 29 23:56:44 eric-lawrences-MBP-2 blued[66]: Apple Bluetooth daemon started
Aug 29 23:56:44 eric-lawrences-MBP-2 fseventsd[59]: checkvol_last_modtime:XXX failed to get mount time (25; &mount_time == 0x1000b5358)
Aug 29 23:56:44 eric-lawrences-MBP-2 fseventsd[59]: log dir: /Volumes/ERICGLPC/.fseventsd getting new uuid: 640F51B0-A701-4DF7-84CD-9DE7DA23AD26
Aug 29 23:56:44 eric-lawrences-MBP-2 sudo[84]: root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/Library/StartupItems/HWNetMgr/HWNetCfg
Aug 29 23:56:45 eric-lawrences-MBP-2 com.apple.usbmuxd[49]: usbmuxd-167.1 built for iTunesEightTwo on Jul 9 2009 at 14:02:00, running 32 bit
Aug 29 23:56:48 eric-lawrences-MBP-2 mDNSResponder[18]: SIGHUP: Purge cache
Aug 29 23:56:51 eric-lawrences-MBP-2 loginwindow[55]: Login Window Started Security Agent
Aug 29 23:56:52 eric-lawrences-MBP-2 configd[15]: network configuration changed.
Aug 29 23:57:07 eric-lawrences-MBP-2 ntpd[43]: time reset +0.640880 s
Aug 29 23:58:46 eric-lawrences-MBP-2 loginwindow[55]: Login Window - Returned from Security Agent
Aug 29 23:58:46 eric-lawrences-MBP-2 loginwindow[55]: USER_PROCESS: 55 console
Aug 29 23:58:46 eric-lawrences-MBP-2 com.apple.launchd.peruser.501[120] (com.apple.ReportCrash): Falling back to default Mach exception handler. Could not find: com.apple.ReportCrash.Self
Aug 29 23:58:57 eric-lawrences-MBP-2 com.apple.launchd.peruser.501[120] (com.apple.Kerberos.renew.plist[138]): Exited with exit code: 1
Aug 29 23:59:00 eric-lawrences-MBP-2 /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Support/fontd[131]: ATSFindFolder timeout. (domain:-32764, dirType:'font', createFolder:false, ATSServer pid:131)
Aug 29 23:59:01 eric-lawrences-MBP-2 ServerScanner[135]: Not scanning because node /Active Directory/All Domains is in searchPath
Look forward to hearing from anyone.
Many thanks
Eric

JoePrairies wrote:
if anyone could perhaps shed some light on why this might have occurred?
Your Mac may have if you didn't erase the log files
Without that, it could have been anything.
-mj

OSD Failure - Windows 7 - Blue Screen on First Boot in Full OS

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